I've used Paschell Plumbing, Heating, and Air in the past for work on my heater, so I called them again to get a quote for repairing or replacing my A/C unit. They scheduled me for the following week, but on the day of the appointment, I got a call saying they couldn't make it due to an accident on the freeway. Totally understandable so I rescheduled for the next week. This time, I was told the tech would arrive between 10 AM and 12 PM. No one showed up. No call, no update, nothing. I finally called the office, only to be told that they don't call customers if they're going to be late. That policy alone was enough of a red flag for me. I had another appointment that day, so I canceled and didn't bother to reschedule. They may do good work, but if they're this busy and this unreliable with communication, I'll have to take my business elsewhere. read more

They unclogged my kitchen sink drain. Required a snake to reach the clog. Technician ( Jacob) was polite, professional, and friendly. I have done business with Paschall for over 15 years and they've dealt with routine fixes, toilet installations, Woodford Valves, and more. Their communication (via text messages) following appointment scheduling was timely. The technician arrived within the agreed appointment time window. read more

Back in late 2024/early 2025 We were having a lot of trouble with both our air conditioning and our hot water heater. We were just getting quotes and considering repairs before selling our home. We ended up just giving seller credits, however their quotes were in line with other companies and the employees were very pleasant. Fast forward to July 2025 in our new home, we'd called out another company who claimed all these things were wrong with our swamp cooler. We were skeptical, so we called Paschall out for a 2nd opinion. They gave us the complete opposite opinion, said the swamp looks fantastic and showed us pictures proving the other company was not only lying to us, but also trying to upsell us to central A/C. We will be using Paschall from now on! read more

We had the unfortunate luck to have a home with shower heads that can't just be replaced with a turn and we needed a handheld shower head installed for my mother with dementia. At the beginning of the pandemic, I messaged Paschall through Facebook and not only did they respond quickly but they also allowed me to send video and get a general idea for what we needed. We waited because at the time it wasn't urgent but after my mom broke her leg this February, we knew we could not put it off any longer. I called and got a quick appointment and Matthew showed up on time. He was pleasant and FAST. The job was done and done well, in about 15 minutes AND it came in under estimate. Everything was completed quickly and better than expected. I thought perhaps we would be left with a small hole or something but it looks better than the original shower head did in its place. I highly recommend and would use them again, hopefully with Matthew doing the job. read more

Paschall Plumbing Heating Cooling - Our perfectly installed shower head. - Plumbing Near Me - Sparks, Nevada

Absolutely horrible service. Really too bad because it all originated with the reception desk Angie! Just horrible with fixing an appointment they 1000% just missed and then tried to tell me I had to check with my husband when I called to find out why they never showed up at all....LOL LOL for I have no husband and haven't had for many years. So no show, then lies! There loss for sure. Loosing business seems to be fine with them. read more

Let me start by saying Paschall Plumbing is awesome....in case you only read the first sentence to get a feel for the review! Plumbing issues are usually unexpected and something that needs to be taken care of asap. We had some issues with roots blocking our line, after a total of four visits from another company, the problem remained and simply did not go away. We needed a company that had a camera to inspect the line properly. I used Yelp of course to help my search and called about and decided on Pascall Plumbing, they were pleasant and were able to come almost right away. Matt came with the camera to inspect the line and very quickly and efficiently completed that task. He has many many years of experience, knew how the sewer lines ran in this neighborhood and was able to give us a quote to fix this problem. They were back in two days and completed the job in one day. When they left, very little trace anything had happened, the only indentation was caused from the large machine and only because the lawn was rain soaked. Excellent job all around, they came with all the proper equipment and most importantly the expertise and knowledge to do the job. We will only use Paschall Plumbing company in the future and highly recommend them with no hesitation at all! read more

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On February 10th Matt T from Paschall plumbing came to check on the leak from my water heater. It was not just a small leak but caused much damage to the sheet rock to the adjoining bedroom wall and floor. He told me I needed a new water heater. I asked if we could replace the water heater, furnace, and air conditioner. He said yes. So I decided re-place everything. I asked him if it was okay to put the water heater back in the same place since there was so much water, the water had pooled on the garage floor. I asked for his expertise and he kept telling me he didn't see anything wrong. He took out the water heater, furnace, and air conditioner, he replaced the water heater and put it back on the damaged sheet rock. He charged me $8000 deposit at that time. I contacted my insurance company the next day. My insurance company sent out an adjuster and he saw the water damage and said the damage should have been fixed before the water heater was replaced. I contacted Matt T and told him my insurance company said that I needed to have the water heater taken out so the damaged sheet rock could be fixed then we could re-install the water heater. The furnace was not replaced yet, and we had a cold snap in the weather. I was so worried that my pipes would freeze. He told me he was busy and he couldn't do anything for at least a week he also asked for the rest of the money up front. My insurance adjuster did call Matt T to ask about what was wrong with the water heater, and I was told by my adjuster that Matt T couldn't answer any of their questions clearly. I ended up cancelling the rest of the work with Paschall, was refunded $2050 from the $8000. In the end, I had to hire another company to re-install the water heater, and a furnace, That company did the job the very next day after I called. read more

our AC went out with the outside temp at 96. Their receptionist was great and she fit us in at the end of the next day. they showed up on time and trouble shouted the problem. we needed a new fan motor and they came through the next morning as promised, ya I k was terrific and knowledgeable. very personable, even offered to help carry groceries in. i thought the bill was reasonable considering our AC is old. Highly recommend Yanick and Paschalle Heating and Plumbing. read more

The sinks in the master bathroom were backing up. Unfamiliar with what was entailed in addressing this, and extremely limited on availability due to my work schedule this was creating additional stress. I contacted Paschall plumbing. I was instantly placed at ease once I connected with Tiffany. She was confident, reassuring and took controll. We developed a plan, a technician was coming to my house, the tech was to call/text with estimate prior to completing the job. The technician arrived right on time. He was more than professional. He knew immediately what the issue was , quoted me a price and completed the job. The office followed up to verify everything was completed to my satisfaction. Everything was fantastic. I am forever thankful for my initial inquiry and will now be a lifetime customer. read more

Locally owned 40+ years .. not a corporation so thats a plus there! very friendly and tries their best for same day apt! Offering maintenance plans on HVAC now as well as still doing Plumbing! If you care about small/local owned businesses, this would be the winner! read more

Paschall plumbing was recommended by our realtor. Called and got a next day service call. Bill was on time, very professional and got the job done quickly. We were very impressed. Paschall is definitely our new Plumbing & Heating contractor. read more

I experienced a small house fire that resulted in the firefighters flooding and destroying my furnace. Paschall Plumbing assured me they could get it and a pellet stove pipe (cause of the fire) promptly replaced with like kind units. TWENTY ONE visits from their tech later, it still was not completed after NINE MONTHS of waiting. I continued to occupy the house daily during business hours, but did not sleep there. I lived without a furnace while they continued to futz around and failed to get the job done. Winter rolled in and I had enough of delays, so I wrote a formal demand to the office, with photos of the unfinished work, and was told by the manager (who had never visited the site) the work was finished, and all delays were my fault. On top of that, she tried to charge me for the "extra" visits by their tech to get the basic job completed! I have so much more to tell about their negligence, substandard quality of work and attempts to overcharge every aspect of the job. Threatening a grievance to the Nevada Contractors Board got them out to finish the tasks, but some of the sloppy rooftop workmanship (flashing around vent pipes) resulted in a leaky bath ceiling that collapsed (it is rainy today and dripping again!). Unless you want to fight with your contractor, live with endless delays, go nine months without a furnace and get charged for their failure to complete the job, and overall utter incompetence, DO NOT do business with this company. read more

During this time of social distancing we could not have been happier with Chad from Paschall Plumbing. In and out in less than 30 minutes on a Saturday. He kept us "in the loop" on his arrival time even when another emergency delayed him. He was courteous and knowledgeable in a way that put us at ease. Thank you for coming to our rescue. read more

Paschall Plumbing Heating Cooling - Plumbing Near Me - Sparks, Nevada

My hot water heater would not light. Tech did something to the gas, charged me $129 and left. Less than an hour later the gas went out. Second call tried various things, left without fixing, $132. Third call looked at the pilot assembly, called the manufacturer and ordered a new part (on warranty) $132. Fourth call installed the replacement part. $132. Toal $525. I have written the owners to question the charges, have been completley ignored. If I could post without a star, Iwould. read more

My experience with Paschall Plumbing was the best! My first contact was extremely professional and efficient. I could tell they were invested in helping me out with a few plumbing repairs. They were able to come out in a couple of days and arrived at their appointed time. Bill spent time explaining what options I had to fix my problems. I was extremely pleased that he located and fixed the water leak in my yard. My experience with Paschall Plumbing was stellar, and I will be using them for all of my future plumbing, heating, and cooling needs. Good job! read more

Got a quote for a water heater replacement. They want about $3800-$4200 for a gas tank type heater (Bradford White - 75 gal). Installation is simple - garage location in spot that has pre-existing tank already plumbed and wired. This is an outrageous price. People - the only way these guys get away with charging this amount is if we keep agreeing to overpay them. We are not going to do business with them - we found someone else that was both reputable and professional that cost much less. read more

Was in need of a plumbing and heating company to fix things on an inspection report. Mathew Teats and Davey Bell were outstanding technicians. They were friendly, professional and Quick at doing an outstanding job. I also want to say that I don't know the owners however they seem To train ALL their staff from the person who answers the phone to the techs that come out. Thank you for outstanding service read more

They are fast and helpful! But if you don't have an emergency situation, call around and get a few quotes.

Our 23 year old heater needed a tune up. Tim came out and did a wonderful job. He is very knowledgeable and answered all our questions. We decided to go with their service plan which is really reasonable. We have also used them for plumbing problems. So if you need help with anything that they do give them a call they are great!!!! read more

I was having a small issue with some water pooling up in my garage. My technician, Bill Shores, came out to troubleshoot. He was on time and was clear about his eta and called me ahead of arrival. He was quick and cleared up any worries I had about leaks under the house. I now have peace of mind about the issue and will be calling Paschall Plumbing for any further issues. read more

Tim arrived on time and had a new motherboard diagnosed and installed within a couple of hours. Knowledgeable young man wearing a mask. Would definitely recommend this company. read more

My 18 year old water heater started leaking. Bill came out and replaced the old pos in 2 hours. He was very nice and really helpful. If you need a plumber or anything that they do don't hesitate to call! read more

We had our annual, scheduled plumbing inspection with Bill Shores (yesterday 10.12.22) and he, too, was amazing. Answered all our questions and provided a lot of information. We're really happy with services provided by Paschall and the technicians they employ! read more

I have had Paschall Plumbing & heating for over 20 years. I bought their lifetime warranty. Great honest company. The guys are great, they explain things in laymens terms.. We are having them put in a swamp cooler next spring. read more

Our master shower wouldn't turn all the way off so water was leaking bad from the showerhead. A friend of mine recommended Paschall. I was worried because it was a Sunday and I was pretty sure it was going to cost a lot for them to come out on a weekend. I called them, Matt returned my call, and came out at around 8pm that night. Unfortunately, he needed a part from a plumbing supply store to fix it and of course they aren't open on Sunday's. Matt called me Monday morning, he got the part he needed, and came by and fixed it. Matt was amazing! Incredibly friendly, as was Angie in the office. I was completely surprised at how reasonably priced they are as well. I would HIGHLY recommend them to anyone needing a plumber! read more

Shout out to Tim Whitlock! Professional, courteous, honest and transparent. I will definitely use Paschall again and request Tim if I have a need for help with my air conditioning or heating system. read more

My water heater was leaking so, after doing some research, I called Paschall and spoke with a very amiable fellow named Bruce who told me he would have someone out to assess and estimate the job. Within half an hour Matt arrived (also a very likeable chap). He assessed the issue and started to work right away! Within about three hours (this included going back to the shop to obtain the correct water heater) we had hot water once again that is all up to the latest code! I am quite pleased with the service I received from both Bruce and Matt and would not hesitate to call them again should the need arise. Their prompt, courteous, and professional service definitely puts them a cut above the competition. Give them a shot next time you have a plumbing issue. They're not the cheapest in town, but They DO NOT cut any corners. Everything is on spec and on time. Once again, thank you Bruce and Matt! read more

They do not guarantee their work. They came to fix the clog sink and next day it was the same way. I called them next day, they said they do not guarantee the clog fixing. My question is then what do pluming company guarantee? read more

I thought people in the company were rude and not helpful after business was completed. I felt like an after thought. I would not recommend the company for that. Maybe I was asking too much for certain things. A friend of mine asked me who I would recommend to fix their plumbing problem and I told them not to use this company so they would not have the same experience as I did. read more

A huge thank you to Tim! AC went out this past Friday evening when it was 95 degrees and he was here in 15 minutes! Tim was awesome in assessing the issues and finding a temporary fix to get the AC back up and running again until the office opened again on Monday. Tim researched the problem and was back on Monday to confirm and ensure that the AC repairs were aligned with the issue... Thank you Tim and Paschall! read more

While the tech who came out to look at our water heater to see if it need to be drained was nice and prompt--got charged 129$ just for him to say that it should not be drained. Nothing was done. My husband was told by the dispatcher when he made the appt that it was going to cost 129$ for everything including the process of draining it. When he called to ask about this, the story changed and that it was a fee of 129$ just to come out and do a "diagnostic" and that draining the water heater would likely have additional costs. Business practices seem a little shady and manipulative, and fees are NOT made clear by the dispatcher--and so when you sign the paperwork you are not made aware of the very tiny print that says you are obligated to pay the diagnostic fee, even if nothing is done. Very shady practices!! read more

I've had to use Paschall plumbing for a few problems the last couple of months. We have been lucking enough to work with Chad. He is very professional and personable. He is always very accommodating, he shows up on time and gets the job done right the first time. When I have any plumbing issues Chad will be the one I call. read more

My mother, who passed away a few months ago, received a bill from Paschall Plus. The bill shows an invoice date of April 2022 and below the bill states " Please remit ASAP! to avoid further action"! Mind you, this was written in RED ink as well. So I called them and spoke with Angie. I told her I have a question regarding my mother's bill that she received in the mail. Though I have not notified her yet that my mother had passed. She simply says "ok"? and there was a moment of silence. With her reply, I was not sure if she needed any information from me to look up my mother's account. So I told her that I needed help. She finally ask if there was an invoice number, and so I gave it to her. I told her my mother usually pays the workers at the time of service. Angie looked up the account and said there was no payment made. I told her my mother passed away a few months ago. She simply replies "ok?..this bill is still outstanding". I informed Angie we are going through a legal matter right now and if they can push this out. She ask "soooo, how long do you want to push it out"? I told her maybe two or three months. She replies "ok"? I told Angie my mother passed away, not to get out of paying the bill, but simply getting some suggestions like extending the courtesy. I also wanted to find out from Angie if any phone calls were attempted to collect from my mother while she was alive. Angie said my mother did not have an email address so they were not able to send her an email. Though I was not asking her about emailing. So I ask again about any phone calls made, and she says no there are no records of any phone calls being made. I told her the invoice was back in April, and they did not try to call her? She then told me I was being hostile and our phone call is being recorded. I told her I work in customer services as well and she does not have any customer service skills at all. She just kept saying how the call is being recorded and that I'm being hostile. She also threatened me to settle the matter in court. And after all the awful remarks she has said to me, she hangs up the phone and leaves me hanging on the other line. Well, Angie, I truly hope our conversation was recorded. I assure you, with the kind of customer service you have presented to me, which was absolutely VERY POOR, I will never refer ANYONE to PASCHALL PLUS . read more

I had my water spigot break at the bottom in my backyard. I called them out to come to inspect it and hope to have it fixed. I had to go back off to work so I trusted the workers to be there unsupervised to fix the spigot. When I came back from work the spigot was about 6ft out of the ground. I had to call them back out to make it much shorter since it was way taller than me. Then when I received the bill, they had charge me for about 10 hours per tech (so 20 total hours for one day), which I know it did NOT take that long to do all of this. When contacted, they argued it and I definitely got ripped off a lot of money. However, they get the job done so I guess thats a plus. I won't be recommending them. In addition, I was given a quote prior to the work being done, the final bill was much greater than the actual quote. read more

It has been over a week since Paschall's did some work for me, and I intentionally waited this long to write the review in order to cool down. I had pulled my toilet and replaced the wax ring with a "new and improved" rubber seal, which leaked. I pulled the toilet again, and called Paschall's. They came out and put in a new wax ring and re-seated the toilet. They also suggested replacing the insides of the tank - Total cost was $247. Three days later I had to call them again - still leaking. He shimmed the toilet because (he said) the floor was not level -(the floor IS perfectly level, front to back and side-side!) - no charge! Two days later I had to call them again - still leaking! He now says the toilet is cracked! Solution: buy one of "their toilets" - another $750, installed. If I buy a toilet from HD and they install it, it is ONLY $350 - after all this trouble! I bought a toilet for $180 and installed it myself. - After 10 days, no leaks (and no shims!) ~ I will not be calling Paschall's again! read more

We have been using Paschall for over 15 years. The techs are always professional and knowledgeable. Big thanks to Matt T, he went above and beyond working in an extra tight space! Highly recommend! read more

Very happy with Del, friendly, professional, helpful. I appreciated he put shoe covers on! read more

I've used Paschall a number of times for heating, AC, and plumbing issues. They are always prompt, on time, and very able to accommodate my crazy work schedule. Work quality is always solid and the prices seem in line with the others. read more

Awesome company! Bruce was quick to help me get the service I needed. His techs Davey and Tim were very helpful, and knowledgeable about the issue my furnace was having. Thank you guys so much! read more

These guys are AWESOME! Matt came out today to stop a leaky toilet and Davey came out today to start up my swamp cooler! Both Matt and Davey are amazing, letting me know what needs to be done before they started and also informing me of what parts were needed and such during the repair and start up. I cannot say enough wonderful things about this company and their techs, and trust me when I say I have dealt with A LOT of plumbing/HVAC companies in the Reno-Sparks area and these guys are clearly the BEST! Thanks so much EVERYONE at Paschall's Plumbing! Keep up the great work!! :) read more