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Best Plumbing & Heating

4.4 (35 reviews)
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Services - Best Plumbing & Heating

Bathtub installation

Drain repair

Gas line installation

10 More Services

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Shower installation

Water heater installation

Water heater repair

Water pipe repair

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Original kitchen setup - yes that is ALL the countertop!  Sink has been removed and all plumbing on that side capped off.
Pye W.

So I live all-the-way-out-in-Stead (which is how everyone in Reno always refers to it LOL) and have had trouble getting any workmen of any sort at all to come out here. Prior to contacting Best Plumbing, I had ONE other plumber who agreed to come out, and HE, it turned out, was never even remotely serious about doing any work. Everything I told him I wanted done, he said he wouldn't do, including hooking a sink in to existing water and drain lines. I finally asked him why he even came out and he told me he had "always wanted to look around inside one of these houses" (it was built by the Air Force for officer housing in the '50s). That REALLY creeped me out. A total waste of my time and, more important than that, my HOPES. Joe came out without a quibble, the only plumber I contacted who did. He gave me a quote in a timely manner. However I was not able to take advantage of it at the time as my son had to relocate for a new job and he had expenses for buying a new residence, his recent marriage, and all that setting up a new household on top of a long distance move entails. Then we were just going to put this place up for sale so decided not to fix anything after all. Then I had a very small leak from a supply line in the bathroom so they came out and fixed that and installed all new supply lines for me since not a single one in the entire house worked. I cannot imagine a smaller job but they came out quickly and fixed it up for a very reasonable cost. We were still planning on listing the place without further repairs. Then just a few days before we formally put the place on the market, I turned on the shower and water came shooting out the walls, washing cement mortar with it. There was a leak behind the 60 year old tiled walls that could not be ignored, and it had apparently been leaking slightly for quite some time. 60 years ago they laid tile on thickset mortar so this required a complete gutting of the bathroom down to the studs to remove the cast iron tub. Joe sent his crew out and they got that tub out in a couple of hours using a ginormous power saw and various and sundry plumber-ly skills. Dug out the cast iron drain, which I am pretty sure they ended up having to replace as well, and installed plumbing on the opposite wall so I could move my washer and dryer into the house from the garage. Now that I'm on the verge of leaving this house, I have a new tub and an indoor laundry LOL! In addition, they came out and reworked the plumbing in the kitchen. The original kitchen had the washer/dryer and the water heater on one side, and on the other side a stove, sink, and very limited counter space. I had less than 3' of counter on the L at the right end of the sink and only 20" of counter space to the left of the sink. No room for a dishwasher. Previous owners had moved the washer and dryer and the water heater to the garage, and had a Rube Goldberg setup where they ran the drain for the washing machine through the garage wall into the master bedroom closet, then through the back wall of the closet and into the original washer drain in the kitchen. Then they plugged up the hole in the outside wall with cardboard (I'm serious) which had water stains and was buckled from a leak at some point. Joe's crew took all of that out, removed the 60 year old ugly spigots sticking out the wall that had originally been the washer supply lines, and plumbed in new connections for a sink water supply and drain using the existing plumbing. The washing machine was moved into the new "laundry room". They disconnected the original cast iron porcelain sink installed 60 years ago and was in bad shape (plus the faucet leaked), capped off those supply lines and the drain on that side, and installed a new whole house shutoff since the old one was immovable. I am waiting for delivery of cabinetry for the other side of the kitchen where the new sink will go, so they plumbed in a utility tub until the new setup is completed. The faucet I got required that the supply lines go in from the top) but they managed to get it installed ANYWAY, though it took some pipe bending and a bit of extra soldering. I did not realize it was such an unusual installation when I bought it, but they got it all set anyway. To top it all off, 3 years ago we had the furnace replaced by a guy who was supposed to have the work permitted but didn't. Now I know why. It was not to code. I'll skip the gory details but in short, the Best crew fixed that all up for me in short order. Wish I'd known about Best back then to do the furnace install. Highly recommended. Finding a handyman to finish the bathroom remodel has been a(n ongoing) nightmare, but dealing with the Best crew has been the OPPOSITE of nerve wracking, LOL! They've been nothing but patient with me and my awful memory. I thank my lucky stars, at least I found a plumber!

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11 years ago

Joe and his crew are wonderful, great pricing, excellent communication and top notch work.

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Review Highlights - Best Plumbing & Heating

Joe and his team are knowledgeable and have been able to address the maintenance issues that have come up.

Mentioned in 18 reviews

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Ira Hansen and Sons Plumbing

Ira Hansen and Sons Plumbing

(174 reviews)

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

Omega Plumbing & Heating

Omega Plumbing & Heating

(37 reviews)

My annoying drain issue just completely overflowed for the first time, and it needed to be taken…read morecare of asap! I knew finding a plumber in the winter, and on Dec 30th, could be a real challenge. I connected with Omega through Yelp. They were the first to reply, and they were the first to call. We were lucky they had a cancellation. They coordinated an appointment with my renters, and arrived within a couple of hours. They were very clear on how they worked and bill for the job. They were professional, reasonable, skilled, and communicative. They completed a drain issue we have been fighting for 6 months. I understand this challenge may return. I hope it does not. At least next time I will know right away the company to call. Thanks Omega!

I called Omega Plumbing & Heating to replace a leaky outdoor faucet before temperatures dropped…read morebelow freezing. Junior came to assess the faucet and give me an estimate before beginning the project. As the faucet had to be completely replaced, it would require more time. I made an appointment for the beginning of the following week to make the repair. Junior showed up on time, and completed the repair in a few hours. This was impressive because he had to go under the house and go to Home Depot for an additional part. He was friendly, punctual and didn't leave anything for me to clean up. I am pleased that Omega Plumbing & Heating was able to repair the faucet within a week of calling them. The price was reasonable for such an in-depth repair, and now my flower garden won't have a permanent wet patch next year. I would highly recommend this company for simple or complicated plumbing fixes- in fact, I am going to call them again soon to fix my clogged tub!

Reno Plumbing Doctor - Residential Water Treatment Systems

Reno Plumbing Doctor

(113 reviews)

Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

Wow...I can't say enough about how impressed I am by this company and these people. Every part of…read moremy experience was first-class, and I felt very valued as a customer. I spent most of yesterday trying to release a clog in my kitchen sink drain. After failing all DIY remedies, I called at 7 a.m. this morning. I left my details with (I think) an answering service, and I got a call back from Mark in TWO MINUTES to schedule an appointment for 2p-4p same day. I'm pretty sure he's the owner. He and Kai called when on their way, arrived right around 2 p.m., and triaged the situation efficiently and quickly. I got an immediate quote which seemed very fair to me, and they completed the cleaning of ~25' of my drain in 30 minutes. Mark was very friendly and easygoing, and ALSO very knowledgeable and professional. I have my plumber for life. I wish I could give them 6 stars!

Rooter-Man - Service vans

Rooter-Man

(65 reviews)

Over the years we have had some issues with both our old septic system and septic line and tank…read morepump companies. Some companies have been very abrupt in telling us what the issues are and we remain clueless about how to fix it. Ryan of Rooter Man gave us an easy to understand breakdown of our system and why we have issues. He ran the camera through our pipe to show us weak and problematic areas and gave us a ton of advice on what to do next. He was friendly, helpful and we will be contacting only him for pump outs and repairs from now on. Thanks!

ZERO STARS!!!! This Company Is The Absolute Worst!!!! I called yesterday for my toilet that…read morewouldn't flush! The tech came in and looked at my toilet like he'd never seen anything like it before, it's a regular toilet! He immediately told me I needed a new toilet and he could install it today, meaning yesterday. I told him no way, I don't want a new toilet, I want this one fixed. He went to his van and "got a quote" of $824 to fix my toilet! He then told me I needed to pay $412 upfront in order for the parts to be ordered and he'd see me next week! Mind you this is my ONLY toilet! I called a friend this morning told him my toilet was broken and he came over. He fixed my toilet in 20 minute, NO PARTS, NO TOOLS just his hands! The chain had come off the flusher bar. In addition to this review I will be calling the BBB on this company first thing Monday morning!!!!! I'm a single older female who knows nothing about toilets and I feel VERY TAKEN ADVANTAGE OF BY THIS COMPANY! I did notice another zero star review written by an elderly woman and she too was taken advantage of, I'm just saying! LADY'S be careful of these vultures!!!!

Best Plumbing & Heating - plumbing - Updated May 2026

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