Thank you Robert for quickly finding the source of our water leak. I appreciated the courteous way that everything done was explained and the job was handled very professionally. The cost was well within reason. We will be calling again with all of our plumbing needs. Patricia M read more

Thank you Jack for fixing my bathtub faucet handles and giving me advice on how to properly shut off the main water to the house. I was glad you were able to come the same day. read more

I needed a new water heater and a pressure valve. My tech was Robert. He did an amazing job. He answered my questions, was polite and professional, and made sure all was set to to points. Thank you, Robert. read more

Robert came and quickly fixed the problem. He was very polite and knowledgeable. The problem was an easy fix so he also gave us tips for next time on how to trouble shoot so we can try ourselves before calling. We'll definitely be calling for a repeat arrive whenever we need great service again. They also offer 10% off for cash which was very nice incentive. read more

When you need a plumber, you usually need them immediately. Went in my garage and found water all over the floor from a leak in my hot water relief pressure tank. I was surprised as the water heater is only a couple years old. Turns out the Home Depot contractor that replaced the water heater did not change the pressure relief tank. Sloppy work by the HD chosen plumber. Looked on Yelp for the highest rated plumber and found the Dirty Plumber was it. Called and spoke to the office person and explained my issue. He transferred me directly to the technician who asked more specific questions so he could pick up the right size relief tank. He said he would be over in a few hours. Called me back in about an hour and said he was on his way. Replaced the relief tank in short order and provided a detail invoice at a reasonable price. These guys are the best! read more

We contracted with Jack of Dirty Plumber to repipe our home, replacing our old galvanized pipes with PEX. Jack also installed a new hot water heater for us. A project of this scale and complexity is one that we had been dreading, and involved working with our existing tenants to help coordinate with Jack prior to us relocating them temporarily. Fortunately, Jack and Enrique helped make the project go smoothly. The plumbing team were all excellent communicators. Jack is a straight shooter, reliable and reasonably/competitively priced. He was also available and communicative after the completion of our repiping to answer questions and check on how the new system was doing. We highly recommend Jack and Dirty Plumber. read more

We discovered a leak and contacted a plumber, but Dirty Plumber was able to come three days earlier. Scheduling was easy since Jack (owner) was so responsive and efficient. He gave me a 2-hour window of when they would come and called again on the day to tell me Keaton was on his way. He arrived within 10 minutes. Keaton was very thorough in locating the cause of our leak, checking the roof, garage, and crawl space. He was careful to do the least amount of demolition to find the problem. He explained the work at each step and fixed the leak efficiently. Keaton went a step further and installed some steel plates to protect our water pipes from future construction projects and even helped us relabel our breaker box for the water heater. When he ran the kitchen sink to make sure that everything was running smoothly after turning the water back on, I was again comforted by the thoroughness of his work. This was all done with a calm, clear, and professional manner. I was impressed by how quickly everything was done. The price was more than fair. If I ever have future plumbing needs, I will be calling Dirty Plumber again. read more

I've used Dirty Plumber twice now in the last year. Once for a broken disposal and the second for a broken back flow prevention valve. Both times they responded to my inquiry almost right away and were able to come fix quickly. We were also able to get a general quote without a service call or inspection first. Everyone we've worked with has been friendly, professional, and have had no issues with the work. We will definitely be using them again in the future. Thank you for all that you do and keep up the good work! read more

It may be a year but the company came through and literately brought me Cash for what they owed me. I originally did not get the "new customer discount" and was charged full price. But they came through and gave me the difference in Cash. Will do business again as we manage several rentals. Thanks for the follow up. read more

We emailed Jack asking for an estimate to replace our hose bib. He replied within 30 minutes with the price (which was quite lower than many competitors!!!); we set a date and time and he was great at trying to accommodate our needs. When he arrived, he realized he didn't really need to replace the whole piece so he fixed everything and charged us less than the estimate! One piece was leaking and, when we called him, he came back right away and fixed it! Definitely recommended! read more

I recently called Dirty Plumber to have the plumbing under a sink changed. Although I was assured by the person on the phone I would be contacted by one of their employees shortly, I never received a call back. Disappointing. read more

Imagine this... adult weekend planned, kind of a staycation... you wake up Friday morning to pick up company from the airport, only to have no hot water and discover your expansion tank has been spraying the entire garage - all night long. I called 4 different plumbers and the Dirty Plumber is the only one to give me the time of day. Before he could even tell me whether he could come look at it, he walked me through turning the water off to the water heater, turning off the water heater until it could be repaired. Yes, you read that correctly, the first 3 people I had talked to just instantly said "its Friday morning, we have no one, sorry k bye". This man didnt care if he even had time to fix it, he helped me control the situation until someone could fix it. Now, in addition to his amazing customer service at the beginning, he was also able to fit us in a few hours later. He walked us through how to get the correct part # so that he didn't have to run back and forth, he could pick up the part on his way to fix it. He arrived when promised, was friendly and knowledgable. He explained what happened and basically it was an old tank and this stuff happens. His price was very reasonable and... well... our adult weekend was memorable, and because of the Dirty Plumber and our great experience, the horrible situation didnt ruin the weekend! Thanks DP! read more

Dirty Plumber - Plumbing Near Me - Reno, Nevada

There is a reason these guys have the most reviews. I used to use another company for plumbing until he made it obvious that I should look elsewhere. Our sprinkler system main valve busted which necessitated us going without water. We actually waited for a plumber we liked and trusted for the better part of a week with no water. Total mistake. -The Last Guy: kept feeling me out for how much he could charge me with no real price structure or even upfront pricing on supplies. Then charged the max he thought he could get away with. -These Guys: have a standard hourly rate and will tell you prices on items before they are used. -The Last Guy: was vague about the issues and then charged me for items that were not even used. -These Guys: told me it was impossible for him to have installed such items and then explained why the item he actually installed was not to code. -The Last Guy: clogged my entire house's water system with mud and debris, then took no responsibility for it claiming he was only hired to replace a single valve and had no other responsibilities after that...even though his "repair" caused the debris issue and he claimed that he "stood by his work with a 1 year guarantee"...just words apparently. - These Guys: were upfront, on time, polite and diligent. They repaired all the issues caused by the last guy and at half the price. I guess that's what work ethic and integrity looks like. Jack and Enrique were absolute professionals and have won a customer for life. Thanks guys! read more

We got a leak in the fridge. Robert came to our house and find the problem right away. Great customer service with speedy work! Robert was very professional and answered all my questions and concerns! Thank you! read more

First time using Dirty Plumber. Jack was professional and friendly. I thought the price he charged me was very fair for the job he did, and I will be using him again, in the future. read more

Our 28 year old hot water heater finally went out and was leaking into our garage. I called 2 plumbers but Dirty Plumber was the only one that called right back. They got me into their schedule quickly and the team that they sent out did a very good job with the installation of our new smart tankless hot water heater. They kept us informed about what was going on during the install and did a great job cleaning up. I highly recommend them. read more

Dirty Plumber - Rinnai Tankless -Smart hot water heater with built-in recirculating pump and WiFi connection. - Plumbing Near Me - Reno, Nevada

Arrived as scheduled. Keaton was knowledgeable and efficient. Very pleased with their work and service.

Our garbage disposal was not sounding good then totally died. We tried to see if something was stuck in it but couldn't find anything. I called Dirty Plumber and was immediately put through to Jack. He said he could send someone out the same day and Robert, the plumber, showed up in less than 3 hours of my call, which was amazingly quick! He found we had a jam in our disposal so really didn't need a new one! Robert was professional & polite. We appreciated the fast and professional service! read more

Had a leak in a basement sewer pipe. Jack was very responsive and flexible. He sent a staff plumber who was on time, professional, and efficiently fixed the problem as well as another problem I had procrastinated fixing. All done in a short time and at a more than reasonable price. And, I did this all remotely. I absolutely recommend the Dirty Plumber! I would call them in an instant without hesitation if I ever have any plumbing issues! Thank you Jack and Keaton! read more

I've used Dirty plumber for a few years now and they are always responsive, on time, courteous, helpful and do great work. Recently, Robert came out to help cap a gas line when we switched from gas to electric range. He was courteous, on time, quick with the simple job, took the time to answer all my questions, and friendly. I know I can rely on Dirty Plumber and team! read more

Had a leak in our ceiling coming from our upstairs bathroom. Enrique from the dirty plumber came and replaced a part and fixed it for us! Great service, very professional. Would recommend to anyone in need of a plumber. read more

They responded right away where my bathroom sinks was leaking n spraying water at 11 pm n luckily Jack answered when i called their number. Charged a bit but fixed it in an hour. Fast, clean service. I thank you. read more

Dirty Plumber was recommended to me by a friend who is a retired contractor. Immediately I noted a difference from my experiences with the big company contractors. He was responsive, straight forward, and offered a very fair price. No estimators (salesmen) on the front end. He had Keaton install a Moen Flõ Smart Water Detector. Keaton was friendly, efficient, and skilled. The project went very well. I highly recommend Dirty Plumber to my friends and family. read more

Kitchen faucet replacement. Dirty plumber had a man there within 20 minutes of contacting them. We have used them numerous times and have always been very pleased with their work. They know what they are doing and get it done quickly. Very pleasant to work with and worth every penny. read more

We noticed a hummimg and vibration in the floor when we would flush the toilets and run the washing machine and dishwasher. The Dirty Plumber was contacted Monday morning and they were at our home the following morning. Laz was punctual to the scheduled service time and the problem was quickly diagnosed. He explained the issue throughly before fixing it. Turns out the water pressure was low and the PRV needed an adjustment. Laz was here less than an hour and all was fixed, no more humming or vibrations. Our water pressure has really improved and we didn't know it was low to begin with. Very happy with the service! Very friendly staff. read more

Laz came out and installed a shower valve. His work was neat and professional. We're very pleased with Dirty Plumber and will recommend them to friends and family, thanks! read more

Called for an estimate as my home warranty authorized to have the water heater fixed or replaced. When technician came out he said, "well what do you want ? Repair or replace ? It can be repaired but we can write it up either way if your home warranty is paying for it. Tech called Jack on speaker and his words were " go ahead and fix it, she has to pay us anyway and deal with the warranty reimbursement on her own but we still get paid" I wasn't ok with that ... called home warranty and was on hold, after being told by the tech they charge $118 an hour even while I'm on the phone, I decided to hang up. He said I was also being charged for the time he called his supplier and boss regarding situation. I decided to stop the call, and pay him his hourly rate of $118. As I gave him the check he said the total was $123 as there is a $5 fuel charge as well. Total scam... Free estimate turned into $123.00, most expensive free estimate.... And $5 for a fuel charge? Give me a break !!!! Jack, I received your reply and the info you are referring to is not all correct. You did not tell me there was a $118 hr charge in the beginning as I would have moved on to other companies. He was not here even close to an hour, and what's the deal with the insulting $5 gas fee ? Making me go and write an additional check ? That couldn't be more unprofessional and rude. read more

Had a kitchen faucet replaced. These guys are very competent and they are a union shop, so they are real plumbers. They do absolutely 5-star work. They're not cheap at $150/hr, but get the work finished quickly as possible. They also charge a $5 fuel surcharge. Overall, I highly recommend! read more

We have called Jack for a few plumbing issues over the years. He is always very responsive and are issues are fixed very quickly. He is also incredibly proficient as well. We highly recommend Jack's services. read more

Jack of Dirty Plumbers recently replaced my water heater. His prices are very reasonable and he provides excellent customer service. The water heater was installed within 24 hours of my first call. I highly recommended Dirty Plumbers! read more

Jack is quick and honest. His technicians are skillful. The hourly rates are FAR above my income (and I have three college degrees), but the quality of the work was excellent and I appreciate that. read more

The drain valve on my water heater started dripping so after reading these mostly positive reviews, I decided to give em a try. To be fair, Jack did good work and replaced the valve with a brass unit and flushed the water heater. It was after I paid him that I noticed he overcharged me by $10. I called him right away to let him know. Said he'd send me a check. A week later, no check so I called again. Said he'd been busy and will send it out right away. Week later, nothing. So I decided to use the form on the website. No response. Also on the site it states first time customers get a special rate of $78/hr instead of $118/hr. Too bad I was never offered the special rate. A business that will not refund a customer for overcharging has no integrity, not to mention not offering the first time rate stated on their site. It's only $10, but it's about the integrity of the company. Won't be using them again. read more

Dirty Plumber - Overcharged. - Plumbing Near Me - Reno, Nevada

We hired Jack after waiting a month for another plumber to fix a dripping shower head, including ordering the wrong part. Jack immediately knew what the problem was and had the correct part within a week. When the handle on the same shower wouldn't work, Jack knew what was wrong from our call and showed up with the part to fix it the same day! He is responsive, prompt, knowledgeable, plans ahead and stands behind his work. He even has suggestions for future plumbing projects to save us some money. read more

Jack came to my house and looked at the project which is running gas pipe to my new 24 kw generator. He went to the parts house and returned with every thing needed.from start to finish. the job went perfect Including the testing i have used my generator many times due to power outage in my area jack was very fair on the cost of the project so so happy with jack and his company. THANK YOU read more

Professional, knowledgeable, great value. Jack and his team, installed the plumbing in our bathroom addition and a new hot water heater. They worked hard and highly efficient. Will use for all our future plumbing needs read more

Jack was great. He showed up on time which was something I haven't had good luck with any contractors these days. Instead of up selling me on things I didn't need he fixed the problem I was having and did so meticulously. He didn't leave any messes either. Its relieving to deal with some honest people who do great work and have a sharp attention to detail. I will be using him for all future work. read more

Don't let the name fool you. Dirty Plumber is quite clean. Jack did all the plumbing work for our master bathroom remodel and he did a great job with this. We also had him install a steam shower unit along with the plumbing that had to be done and he was very knowledgeable with this setup. He has a good relationship with Western Nevada Supply, where we shopped for most of the plumbing units like faucets and shower heads. Jack gives you a courtesy call when he is own his way to your house or if he is running late. This was a nice gesture since I do have a full-time job. This lets me stay at work as much as I can and not be waiting around at home losing productive time. Jack cleans up after himself and keeps a clean work area. He treats your home just like his own so you'll have nothing to worry about while he is working. The best part is that he gets his job done effectively and efficiently. For any plumbing issues or in this case, renovations, Dirty Plumber is the right choice. read more

Dirty Plumber - Shower Head installed by Jack - Plumbing Near Me - Reno, Nevada

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I guess I will have to continue the plumber love fest here! We heeded to have a faucet installed in our sink and Jack was recommended to us by the guys at Western Nevada Supply. They totally steered us in the right direction. He called us, set up a two hour time window to come to our condo and was there on time. WooHoo! He installed the faucet and provided the extra parts that were needed to actually hook the thing up to the water source. Woo Hoo! He also noticed a minor leak under the sink and fixed it at no extra charge Woo Hoo, and I am sure gratitude from the people in the unit below us. The total charge was $100 - not bad for having to squeeze into that little narrow cupboard, wrestle with all the pipes and tubes, and do it with a professional attitude. Four stars for our new favorite plumber. read more

We called and Jack came out the same day. Great service and a great job! He was also quite happy to honor the first time customer discount to us since we did mention it at the time of service. It makes sense that he has so many customers and people working for him that he does not necessarily keep track of who is a new customer. So, word to the wise: if you are a new customer, be sure to mention the discount offer so it can be applied. We were happy with the prompt response and communication, and the work was excellent. read more

Water heater died in winter! They showed up with a mask on, I really appreciated that. Worked hard to order and get parts for the water heater. Cleaned up really nice when done ! We will always use Dirty Plumber in the future for all plumbing projects! read more