Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the street. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully. read more

Easy Rooter Plumbing - Finished ABS connection before concreting the one rubber connector - Plumbing Near Me - Sparks, Nevada

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The overall experience was marred by some huge delays, but the technician Raul was effective and it was not a messy job. The service was late in coming and this meant the customer lost several hours for a 30-minute job. The cost of $120 per quick drain cleaning was also high in comparison to the time required in the field. read more

They were referred to me by another septic company to do Terra lift. They did a great job and saved a lot of money for me.

We had a technician named Leo today for a pump service on our septic tank which embarrassingly enough hadn't been pump in almost 9 years....he spent the time and energy making sure it was cleaned out well and at no extra charge. And the company charges $100 less than the other companies! We really really appreciated Leo! read more

Clogged sewer drain! Arrived on time, very nice and professional young man (Broclyn), took a look, got the correct equipment out of truck and had the issue fixed in 15 minutes. Arrival to waving "bye" took less than 30 minutes total and drains are working perfectly!! Price was very reasonable! Highly recommend this company. read more

I called for a clogged pipe and an actual plumber, not an intern, showed up in under an hour. A second one showed up and they went right to work on the issue. They were fast, knowledgeable, and proficient. I have had much worse result with other "plumbers" in the area. Thanks to both of the plumbers that came out as well as the dispatcher for giving me a realistic timeline. read more

As a local property management firm with commercial and residential properties "Easy Rooter" has always treated us great! Showed up on time when we needed them, made the necessary repairs and stayed within the bid provided. read more

Some time ago, we required the services of a plumber because our bathtub had backed up in the middle of the night. First thing the very next morning, my mother called Easy Rooter and Mr. Chuck Ross answered our call. He dropped by house and not only snaked the pipes but was also kind enough to replace the shower head and the water spout. The whole service took less than two hours and costed around $269 but best of all Mr. Ross was an absolute gentleman and consummate professional; he was very kind and patient with my mother, explaining everything that needed to done or replaced, and why. Thank you Mr. Ross, you are a credit to your company. read more

Easy Rooter Plumbing - Replaced shower head - Plumbing Near Me - Sparks, Nevada

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We used their services last year and it went well, so we figured we'd call them again this past Sunday - our line was clogged. The tech, Tony, showed up and found an item in the cleanout, and he jetted. He was here for maybe 20-25 minutes and we paid $250. The next day we ran our washer and our basement flooded again. So the clog was not completely cleared, and just pushed further down. I called Monday afternoon and they said they would send the tech again. When he got here around 6-7pm he had an attitude and said he would charge us $400+ per hour to do any work, since it would be overtime. (doesn't make sense since we paid him the day before for a full hour and he didn't even get the clog all the way out, but okay). We called again Tuesday. He said he would come back during normal hours 10am-12pm, but never showed up. When we called we were told that we weren't on the schedule. Very frustrating and definitely lost my trust in them. Going to just pay some other company instead of dealing with Easy Rooter. read more

plugged sink repair - right on time - and braeden - even tho he looked a bit young - knew his stuff - totally knowledgeable! kept the area clean as he was going along and made sure everything was clean in and around the area he was working in - and a really nice guy - pleasant to talk with him - will use easy rooter again any time! read more

I highly recommend this company due! Fast response, quality of work was excellent, and my problem was resolved in no time, their employees service was professional and they eased my mind. Definitely appreciate the help! read more

set up an appointment after my two go to's failed. The tech, Steve Martin was fantastic. Worked on the clogged drain and when it finally cleared and he was ready to leave, found the clog had just moved to a low point in the bathroom. He unpacked his gear with any hesitation and got to work. He got the job done. Fast, efficient and professional. read more

had 3 septic tanks pumped, very happy with performance and pricing. In comparison with friend who had another company do similar it was obvious that I had the better experience with e z rooter read more

We had Tony come out right away & he fixed a leak in our wall. It was even late at night. He did such a great job we are using him again to install a water heater that needs to be replaced. read more

They just kept pushing back the time and never came. I had an emergency clog in my sewer line to my septic tank. I called at 8:30am. They said they would be there before noon so I said I could wait at the house. By the time noon came I called again and they changed to 1-3 pm. I called again at 2:15 to confirm they would be coming and they assured me they would and I was next. I called again at 3:30 and they said I was still next but they had no one available. I sat all day at home with a clogged sewer and they never came. The price doesn't matter if they don't come. I called Rooter Man Plumbing and they sent someone right away so I let Easy Rooter know that I called someone else. read more

We are currently selling our home. Easy Rooter was called in to snake the main sewer line, which we had completely repaired/replaced 9 years ago. They reported it was never repaired and quoted $42,000 in needed repairs. We then had 3 other evaluations which all deemed the main sewer line in good condition with no repairs needed. This was a massive error that could have potentially cost us the sale of our home. read more

I would recommend this plumbing co. I live in a house built in 1949 so with that being said back in the day they used galvanized steel pipes instead of the type that are used today so i do have issues at times and need a plumber more than most im guessing. Anyway ive tried quite a few different ones but this company stands out with the extra time they will give you to answer what ever concerns you have and are extra nice. That means alot to me. The office lady liz gave grace when there was a hiccup with my planning. Their prices are fair. I feel blessed to have a home and a good plumbing co to call who appreciate my business. Their Awesome!!​ read more

Water Heater failed early on a Friday here in Fernley. I have a relatively new unit (4 yrs old). Researched plumbing services and was promptly replied to on Yelp by Easy Rooter. They indicated that they were booked that day but could respond Saturday or Sunday but related the service would incur an overtime rate. I chose to wait till he following Monday and made an appointment for 9am to 10am. (Just had to endure cold showers for the weekend) Service Call- James with Easy Rooter arrived promptly at 9am. Found him approachable and pleasant. His initial assessment indicated a faulty pilot assemble. He drove back to sparks for the parts and returned. After completing the repair, the water heater still failed to ignite. Secondary assessment indicated a remove and replace of the gas supply valve. Again, James had to drive back to sparks for the part. Upon return, James completed the job and poof, water heater up and running. Wife is happy to take a hot shower. I paid $700 for the job. It appears excessive but I was happy to pay it for the service that was provided. James was informative and allowed me to watch the whole process. I've never worked with gas before but feel that if the problem (common issue) arises again, I could do it myself. James- Loved the "Red Hat"!!!! read more

Easy Rooter Plumbing - Replacement of the gas supply valve - Plumbing Near Me - Sparks, Nevada

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This team constitutes the Masterwork of Sewer Repair. I was impressed by their skill, workmanship, and general demeanor. these guys are skilled and courageous. read more

Our leach line collapsed and we had to have a new one dug. We called Easy Rooter because we have used them before to pump our septic tank. Matt and his crew came out as promised at 7:00 AM on Monday and were gone by 2:00 PM the SAME day!!!! The leach line was completed and they saved our pine trees and everything!!! The left over dirt and rock were put where we wanted it and smoothed out wonderfully! They were true to their word about the price quote, it was not a penny more!!! I highly recommend them!! Thank you Easy Rooter!!!!!!!!!!!!! read more

I am always treated with respect, no matter who answers my call. Every one of the men who have worked on my plumbing are extremely fair. Henry, in particular, makes me laugh all the while read more

Great job. Fast efficient.Affordable. Would use them again. James was friendly and knew his industry.

Female homeowners BEWARE. My dad and I are working on a project together at my house. He got everything lined out but when the time came to do the work, my Dad was not available to babysit the plumbing work. Not only was the quoted price raised, the workers arrived without the preplanned supplies, look their sweet time, made a huge mess AND didn't finish the job. Who put in a natural gas line without a tracer wire!?! With comments like "oh your dad isn't around today?" "we can always come back if the inspector isn't happy"... I can't help but feel taken advantage of. Additionally, I now have a new hole in side of my brick house where "we tried but it didn't work". Oh and they didn't take the money out of my account for two whole weeks after running my card. I'll attach pictures of the mess. read more

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Thank you, Easy Rooter and Harry. Harry had been out a day earlier than scheduled to check on a possible busted water valve for the irragtion on my mother's property. We misunderstood what he had done that day and I asked them to come back out. Harry came by quickly and checked this and that and showed me what I missed about his earlier visit. Yes, he came by a day earlier! Fortunately, no added work needed to be done at this time, and he helped me understand my father's installation. Thank you all again for helping my mother and me get this figured out. Thank you Harry for your patience and dedication. read more

We were very satisfied with the service provided by the Easy Rooter tech, Ryan. He was very knowledgeable and comprehensive. It wasn't an emergency but they had someone out the next day. We are very satisfied customers. read more

I contacted Easy Rooter Plumbing after another plumbing company told me that they couldn't clear a clog that was causing water to back up between my kitchen and bathtub. The "other" plumbing company told me that I would need to have the pipes hydrojetted. Ryan Frankovich from Easy Rooter brought the hydrojet to my house but did his due diligence by running a cable first. Apparently, he used a slightly wider cable and well...that did the trick. Ryan cleared the clog and also cleared the clog in my bathroom sink. He even addressed the crazy angling and curving of pipes under the kitchen sink, to make water flow easier. I will always use Easy Rooter Plumbing. I'm thankful for Ryan's experience, ingenuity, initiative and skill! Also, my son, who was home during the repairs, said "he was the coolest dude ever." Hey Easy Rooter, give this guy a raise! He deserves it! read more

Call them out to fix a clock in my pipe at my house. They ran their snake. Thank God, it stuck in my clean out pipe. Dog, my side yard grass up to get that snake out told me that my pipe would no longer be repairable. That wasn't the problem. The problem was in my line through my garage line. They put my pipe back together and left a mess my pipe in my yard leaks all over and my ground is saturated with water. I'll never hire these guys again. All they want to do is charge you for everything. They had to come back to fix the mistake they did, but they wanted to charge me more.I told them no so they did not fix it.I have to call somebody else what a rip off read more

We had a clogged sewer sump (1st level) level on Christmas Eve. Called Easy Rooter. They had a technician out within 3 hours. Mikey was awesome. Fixed the blockage within a couple of hours. Saved Christmas! didn't have to deal with sewage smell in the house and our guest were able to use the showers and bathrooms. Given it was Christmas Eve, the emergency charge was beyond reasonable. Easy Rooter Plumbing will be our go to Plumbing Co forever. Big thank you to Mikey and Easy Rooter. Merry Christmas and Happy New Years! Update: I read other reviews on Easy Rooter, other plumbing companies and other service providers in Reno (electrical, landscaping, appliance repairs, etc.). For the most part, they are all really good and provide great service. Most all are experienced, knowledge and have seen about everything. The best way to get repairs completed at a reasonable price is to explain the issue(s), take pictures and send the best available information in advance, if possible. With social media, Yelp and other Review platforms, everyone is really trying their best to earn and retain our business. A little grace and understanding on our end goes along way and nothing more than what we would hope to have in our own businesses. read more

My kitchen sink was clogged and we couldn't get it cleared. Mikey came over and ran his rotor machine through it and after about 1/2 hour, all clear. Thank you Mkey ! read more

Henry, Sam and Mikey were thoughtful, conscientious and thorough. I appreciate how carefully they cleaned their work area and their detailed explanation of the service, costs, and what their investigation revealed. Also had outstanding customer service when I called to schedule. read more

Mitch Hamlin handled everything well. He knows what he's doing and he took the time and the effort to figure out what was going on with our plumbing (as we share plumbing with a neighbor) the neighbor was extremely impressed with his services as it was last minute. I definitely recommend Mitch for any plumbing issues you may have. He is very respectful and responsible and also willing to put everything into your needs. 10/10. Best plumber I've had by far. read more

After calling a few places to fix our bathtub faucet (and not getting return calls) and having another company come out and look at problem then not get back to us Easy Rooter was a great surprise. They promptly scheduled the initial visit and the problem was fixed within a couple of days. They were very professional and reliable-highly recommend! read more

I set up appointment 8am to 12pm No one show up when I call back around 1pm finding out what is going on the lady who was answering the phone said plumber is still working on other job????so I asked her, then when he can make it to my house if he can't make it let me know give me a call Then she told me she doesn't know(??) actually sounds like she doesn't care , No apologies No concerns about being not showing up on time I waited until 4pm and finally I found other company to fix my faucet ,I call back to cancel, in case if they show up later,which is it was not necessary , I was just tried being nice but still no explanation about not showing up,no apologies This company is not professional at all and doesn't care about customer service read more

I like this company. The first time I called Easy Rooter Plumbing was in 2015 and it was after 2 other plumbing companies did not fix my problem. This time I had help within an hour even though it wasn't precisely an emergency and the cost was very reasonable. Competent and experienced plumbers have come each time I called, this time it was Mikey Gilbert. I rarely do reviews, but Easy Rooter (and Mikey) deserve it. Service, Quality. Value. read more

I had a leak in my 19 year old hot water valve under the kitchen sink, and the hot water was not coming out as strong as the cold water. Called Easy Rooter Plumbing at about noon, and they were able to send out a repairman within the next 3 hours. Karl showed up and was very cordial. He assessed the issue and was able to fix it with no problems. He gave me a great explanation of why the hot water was limited and fixed that as well. He left the area cleaner than it was when he arrived. I appreciate the time he spent to explain why it wasn't working well and what to do in the future if it occurs again. Excellent customer service. Thanks Karl. read more

Recently used them and they responded right away. They came by the next morning early and fixed my problem. Would use them again.

My out of state landlord called these guys to fix a few things at my place. They were slightly tricky to contact and also quite late each time arriving hours after the arrival window. And they were not particularly apologetic about it. The lack of value of my time (or the person that was there) was extremely bothersome. I had a horrific time explaining that some work had been completed to their phone answer lady. I provided details at least 3 times and I'm still not certain that she understood. That was a tad frustrating. The plumber that they sent over, Jesse, was great. He dod fkne work rather quickly and was very personable. Weeks later everything is working better than when I moved i to thr place years ago. read more

Do not hire this company. I called several places to get our septic pumped and they guaranteed the quoted price of $495.00. They said they are not like other companies and they never upcharge. 100% DISHONEST! We did indeed get an extra charge on our CC. They also did not show up on the day and time that they scheduled. They came 2 days later. We were not in town and we even cleared and uncovered both septic lids. When I checked our CC they had an addtional charge of $315.00. We had no knowledge of this extra charge or any knowledge of what this charge was even for. We never received a phone call from anyone. Infact there was no form of contact made, not by phone, text, nor e-mail. They wrote on our billed that we just received 4 months later "$315.00 extra time"! WE HAVE OWNED AND OPERATED LOOK-UP PAINTING IN RENO NEVADA FOR OVER 42 YEARS. WE NEVER WOULD EVEN CONSIDER UPCHARGING OUR CUSTOMERS WITHOUT A FULL DESCRIPTION OF WHY THIS WOULD BE NECESSARY PLUS A 100% APPROVAL IN ADVANCE BEFORE WORK IS COMPLETED. REGRETFULLY YOURS, ROBERT & JAIME LEE RENO, NEVADA PS Our rating is Zero, but that was not an option... read more

Imagine no heat or hot water during the holidays. Chuck, at Easy Rooter, fixed it all. Very nice customer service on the phone lines. We used Easy Rooter for a different situation six months back and they were just as awesome then as they are now. So very grateful for this business. read more

SCAM NEVER CALL Used them in the past and no problem, but now never. They advertise they are located in Fernley. False advertising they are not in Hometown Auto Building as they advertise. Just to let you know the place is a scam.. Tech was very, nice and the poor guy really doesn't deserve to have to work for this place. $240 show up fee (seriously that the office doesn't bother to mention any show up fee) Was going to get charged $420 for a simple shower valve replacement. $240 show up plus $120 part and $80 labor. $240 I said for 5 minute drive, but no they just advertise falsely now that they are in Fernley. We didn't pay it, nor had them do the work because it is a SCAM read more