Just had an old tankless water heater removed and a new one installed. Armando and Hector did a great job!

Very disappointed with the customer service. The representative named Mya was very rude and unprofessional. Instead of being helpful , she had an attitude and made the situation more frustrating than it needed it to be. Definitely not the kind of service i expected from D&D. read more

We always call D&D for any of our plumbing needs. Stacy is great at getting us in as soon as possible and working with our schedule. Scott is my go to plumber... we recently remodeled our house and when he was installing fixtures, he would give advice on placement and be upfront about how much work/cost it would actually take. With his advice it saved us a lot of time and money and helped us make decisions faster. Sometimes you want things one way, but the logical way is the best way. Function in a bathroom is key and you don't always think about all the variables. These guys have seen so many bathrooms and so many problems that they can tell you just by looking some of the issues that you will run into and make suggestions. We will always call D&D because they are honest and reliable. read more

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We had an emergency heater problem at our Tahoe cabin. We literally called plumbers until we got a referral to D&D. They were super quick to respond and help relight our pilot light. I know it was a simple task, but they were available after hours in the snow. They came by quickly and got it fixed. Simple fix but still solid work. Kyle did a great job read more

Sierra Air recommended D&D Plumbing, because they were booked out for a week. Klye with D&D Plumbing, arrived within 30 minutes on a Saturday afternoon and fixed my issue. The upstairs bathtub was not sealed with enough puddy and drained through the vent's downstairs. His speedy response, knowledge and fair billing just gained a lifetime customer. read more

On Saturday, we were suddenly without hot water. We were referred to D&D by our heating/ac service company. We spoke with a technician and he attempted to help fix the problem, over the phone, so we wouldn't be without hot water for the weekend. However, our attempts were unsuccessful. Today, we expected a call regarding when to expect the replacement part that was suspect in causing the problem. The call came and the technician, Jonathan was on his way. Upon his arrival, he identified the problem wasn't the recirculator, it was a line feeding into the recirculator, cleaned it out and we had/have hot water. The call was about 1 hour. He told us if the problem occurred again, what to replace, where to buy it. Professional, knowledgeable, and definitely the company we will call if we have a plumbing issue again. read more

They didn't have an appointment to install a hot water heater available for 7 days, but on the 5th day I called, and they got us in. Finally had hot water and it felt good. They were quick and the job was clean. Dustin was very informative and helpful. read more

This morning on the way to work one of the company's trucks tailgated me then abruptly past me and cut me off. Maybe you shouldn't act like an ass h in your company truck. Would never do business with this guy based on how he conducts himself. read more

My preference of communication was email. They were willing to give me a quote for the job in an email. They went above and beyond when communicating with me and gave accurate detailed advice. The plumber arrived on schedule. And soon I had a 50 gallon natural gas hot water heater removed and replaced with a brand new Bradford water heater. Along with the State required expansion tank. It took the plumber approximately five hours to complete the job. Thank you D&D Plumbing! Will look forward to doing business with you again in the future. read more

D & D Plumbing - Thank you D&D Plumbing of Sparks, NV. - Plumbing Near Me - Sparks, Nevada

Dave is amazing. I have two snow-melt boilers that are plumbed in parallel. The inlet to one boiler was very hot and the boiler operated intermittently. I thought it was the circulating pump. Dave concluded that the piping configuration was the problem. He simply throttled the valve on the inlet to the other boiler. This equalized the flow and allowed both boilers to operate continuously. This shows the value of an experienced technician. He used temperature measurements to adjust the valve so both boilers were working equally hard. By the way, he also did a thorough job of cleaning and maintaining both boilers a year ago. read more

Came in fixed the problem charged the amount quoted. A pleasure to do business with D & D Plumby.

They were courteous and reasonable. We highly recommend Geo. He is enthusiastic and ready to solve any problems He replaced a kitchen and bathroom faucet in a timely manner. read more

Albert was knowledgeable, organized, professional , polite and did a great job on our entire boiler furnace. It is working better than it ever has and he adjusted the pressure tank, replaced the ignition switch with a much better one, and adjusted the propane pressure. We could not be more pleased. Thank you, Albert! read more

D&D showed up on a holiday weekend (Saturday) and determined my vacuum breaker was bad & leaking. I thought it was just going to be the PVC pipes going to & from the vacuum breaker. At D&D's suggestion and to save me some money, the rest of the work was able to be done on a regular week day, instead of on the weekend, which would have been at a higher off-hours/holiday price rate. The photo is of the leaking pipe/breaker prior to replacement. read more

D & D Plumbing - leaking pipes & vacuum breaker, prior to replacement. - Plumbing Near Me - Sparks, Nevada

Albert came to our rescue! This is the only company we trust to fix our radiant boiler system in incline village. Albert was extremely professional, knowledgeable and honest. D&D Plumbing honors their warranties; which is hard to find these days. We will be doing business with D&D for years to come! read more

Cannot say enough good things about Jerry and Jon! We have a radiant hydronic floor heating system, which is the main source of heat in our home, which is great when it works, but the control panel failed and we were without heat for 52 days. After a colossal failure of our home warranty company and their In Network contractor, we were left to coordinate the repair ourselves. Our first call was to D&D Plumbing since they had provided service to us in the past and I knew they were qualified and knowledgeable about our type of heating system. Their team fit us into their already booked schedule and came out on a Friday afternoon. Jerry and Jon methodically found the issue and made the repair/replacement. They remained at our home until the system was up, running and began heating. My wife and I are most grateful for their commitment in fixing the system and getting heat into our home. read more

Fast, reliable, friendly and reasonably priced! HIGHLY RECOMMEND! Felt 100% comfortable from the phone call through the finished job!

D & D Plumbing just installed a new 50 gallon water heater for us. They gave us the low estimate, compared to the other three we had. Johnny showed up when expected and within 4 to 5 hours we had a new water heater and the old one was taken away. There were no problems with the work. The water is hot and we are happy. D & D did everything they said they would and we will call them again for plumbing work. Gabe G. Reno, NV read more

D&D doesn't back up work. Had them come out to fix an issue however the issue returned in less than 10 days. Was told by D&D (in a rather stand-offish manner) they would come back to rectify, but fully charge me again. I will avoid using D&D for future use at my property. read more

It's unfortunate that zero or negative stars are not an option. Our bathroom steam unit was acting up -- D&D said we needed to replace it for $6,700. Since a brand new steam unit can be had for ~$2,000 I asked them to itemize parts and labor but Jerry the service manager refused as that was against policy. That is wrong on many levels so I'm exploring Nevada's consumer protection laws. Stay tuned on that. In the meantime here's the amazing happy ending... my wife found a fantastic electrician who immediately diagnosed the issue as a loose fuse. The bill was $40 and I gave the electrician a Benjamin. I repeat, D&D said a $6,700 steam unit replacement was required, and someone competent immediately figured out it was a loose fuse and charged me $40! I have countless ideas on what "D&D" should stand for (hint: Jim Carrey and Jeff Daniels co-star in this 1994 comedy). These guys are either incompetent or thieves and neither is acceptable. BB (buyer beware) with D&D. read more

We called them tonight, a Friday, at 8pm when our bath tub faucet was leaking. Technician Scott was here within 20 minutes and had it fixed in less than half an hour. He was super friendly and professional. They also charged us half what we were quoted by another after hours plumber. Would absolutely use this company again. read more

The good. I was initially told this company had suspended estimates because they were too busy to provide them. However, a week later I was informed that they were once again available and available that day if I would like. Great! I scheduled for a couple days later. Jerry, the estimator, was early, very friendly and knowledgeable. He even made some maintenance suggestions unrelated to the bid or even plumbing. I really appreciated talking with him and the advice. However, It is four weeks later and I have heard nothing about the estimate. I called two weeks ago and was told "we only have one estimator" and when I asked for when I could maybe expect an estimate the response was "when it gets done". I have since reached out again to see if maybe there is an update but now it is pure silence. No response, no call, no email.... The lack of response or even seeming concern is completely contrary to the experience I had with the Jerry. I'm very disappointed by this company. read more

excellent emergency services on a weekend. Kyle with D & D was professional and efficient

I woke up with no heat this morning and called my usual heating co. , waited all morning and when the serviceman arrived he said they don't do boiler systems. Got a hold of D& D and the girl was so kind on the phone and was able to get someone here by 4:00. I have heat now and can't thank the company enough for the kind and prompt service. D&D you are now my new heating co. And will def. use you for other plumbing needs too! read more

I'm a little conflicted with this company. The plumber who came out the first time to check a leak with my AC fan coil unit told us that the coil is leaking and the whole unit will need replacement. I called for second opinion and a different guy came out to check. He concluded that the drain was clogged which caused the leak. No leak from coil was found. I think the first guy did not do a thorough job investigating. The second guy was more thorough and honest. Unfortunately, I can't give them a 5 star. read more

Gerry from D&D Plumbing came out to look at my job in response for me asking for quotes on a broken pipe connection from my kitchen sink going into my sewer line in my crawlspace. He was very professional and knowledgeable and was able to clearly map out for me -after going down in my crawlspace and looking at the job - exactly what needed to be done and gave me a very good price to fix it. Today Kyle and Javier came and did the work. Everyone from the company that I delt with were great and did a wonderful job and wore masks in my home. I will definitely hire this company in the future if the need arises. read more

I had a solar panel system installed in 1979 that was to heat water for a hot tub. The hot tub had been removed over 20 years ago yet, unbelievably, the system was still operational. It was in a state of disrepair, and had to be disconnected, capped off, and disengaged from the main house water heater. It was a complex job that took some time to determine what needed to be done and Juan handled it all with the utmost patience and professionalism. The site was left neat and clean. I highly recommend D & D for your plumbing needs. read more

The fact they charge for travel time is why I give them one star. I won't even consider using a service that my time starts once the driver is in route. That's ridiculous. read more

I worked with D&D plumbing during our kitchen remodel. The technician was knowledgeable and friendly and all the services were done promptly. And then a mistake was made that left two foot long gouges in brand new hardwood floor that was installed. After this was done, the technician assured me that D&D plumbing would take care of it. We were told to get a quote by the company who installed the hardwood on how much it would cost to fix it. D&D plumbing REFUSED to pay for this. Jerry (the VP) offered to come inspect the damage. We were then in a holding pattern for months while continuing to be asked to pay our bill. Finally, after 6 months, Jerry (the VP) came out to our house and never once admitted that his company made a mistake, only trying to turn it around saying "That's what's going to happen with hardwood; scratches happen". Although he did re-polish the floor, and it admittedly looks better than before, the gouges will never go away. Not once did anybody sympathize with us, offer us any compensation, or attempt to truly work with us. If I could give them 1.5 stars I would because they are a friendly bunch of people, but I will never work with them or recommend them to anyone. read more

I had an emergency leak on a gate valve at 7pm. I called 4 plumbing business who responded "were busy", "I can come by at noon tomorrow." And my favorite "Not tonight." I called DandD. The person who answered was knowledgeable and quick to respond. She had Albert call me within 3 minutes and discuss the issue. He was at my house with all the proper tools in 20 minutes. He was nice even though my 3 lb chihuahua barked at him the ENTIRE time. He giggled and smiled. I will never call anyone but DandD plumbing. read more

We've had D&D out twice so far, once they fixed a leak caused by homebuilder shortcuts, and more recently they replaced a clogged dishwasher drain pipe while simultaneously neatening up some of the loose tubes under the sink. Always professional, and very thorough. Plus, the second gentleman who came out had full notes from the first visit, so he knew that he might need to look out for additional homebuilder mistakes. Glad to have a reliable plumbing service to fall back on. Turnaround time was good too, the dishwasher stopped draining on Monday and was fixed by Wednesday. read more

Was referred and made an appt For tankless descaling. Couldn't be happier. Albert was the plumber and he was fantastic. The following day I called back after low hot water pressure and Albert came back over within 20 min Small cleaning issue but he resolved the problem and was professional and thorough. Next visit I will refrain from consuming his time with questions but will refer them and make them my go to plumbers! read more

First and foremost ask for Johnny he is the real gem when it comes to service, I called because my pilot light went out and explained the troubleshooting steps I took to see if I could get it to light and he knew what was needed he came out and was done in no time it was after hours so the rate was 150 an hour plus parts but it was worth every penny for the dedication and service received from Johnny if I could give 10 stars I would. read more

I had an outdoor faucet that was leaking. I called my normal plumbing company and the guy said they don't carry parts for that faucet. He said they'd have to tear the wall out and put in an access panel. He left. No charge but he left. In comes D&D plumber named JOHNNY and he did have to cut a hole to change faucet, no access panel needed and when the new one needs replacement years from now, we can just pull it out and replace it. Easy peasy. JOHNNY had the easiest and best solution. THANKS D&D Plumbing. Recommend. read more

I chose D&D to plumb some equipment at my shop really just because they were so close to me. If figured if they were close... they could get me avid in a hurry. I've had some bad experiences with plumbers over the years and was braced for a bid that was higher than I wanted to pay (always is it thus!). But much to my pleasure, the bid was totally reasonable. As expected, they had someone over quickly. I had 2 other plumbing firms come by to bid... but got tired of waiting for a response. D&D got the work done before the other firms got their bids to me. And while one of those bids was 2% lower than what I paid D&D, I didn't care. I needed the work done, and it was. Based on my experience, I have to say the first reviewer's experience is quite a surprise: My experience was the exact opposite. Everyone can have a bad day I guess. read more

D & D gave me honest, FREE advice before scheduling an appointment. I was able to fix my garbage disposal problem in 15 seconds. Next time I need an appointment with a plumber, THIS is who we will call. (Several other companies communicated with me and said they would have to make an appointment - at a minimum charge of $99) read more

We've used D&D Plumbing for years, since we moved into our house, because they inspected our solar panels when we moved in, and they became experts in our solar system, which is old, antiquated, and hard to maintain. They can do it, and have been our go-to guys to maintain it and our heater ever since. They would get five stars for sure from us, because they've always taken superior care of us, until the last time they came out. My husband's shower had a serious leak, and our solar system was making a loud sound in the attic. John came out and found the source of the shower leak, and took care of the problem in the attic. He had to order a part for the shower, and said it would be in in about a week. Everything was fine. When the part came in, they sent a different person out to install it, and all he knew was "he had a box." My husband's shower had a special type of setting that allowed it to preset a temperature and remember it in the dial, and when the guy installed it, he installed it upside down, rendering it useless. As soon as my husband came home, he saw it was wrong, and called them. They had to come back out and install it correctly, which took them a few days. Other than that, they have taken care of us pretty well, and I'd recommend them to others. They are pricey, as others have noted, but their quality of work is usually good, and they will work with you if you let them know you're on a budget. read more

I was delighted with NEIL at D & D Plumbing - He was kind, courteous, compassionate, and I (being a single woman, alone with him) felt very safe and at ease. He was so knowledgeable and kept checking in with me, letting me know how much longer he would be. He made a bad situation (ewww....toilets and plumbing and leaks, oh my!) manageable and borderline pleasant. Give NEIL a RAISE. Amen. Thanks D & D! read more

Came back from a trip and discovered our water heater was not working Called another company who can out and restarted the pilot light for $100 because it was overtime. Were told it would need other parts that would cost about $400. Pilot light went out and the company said it would take about a week to get these parts. Called D& D and Kyle came out He tried to fix it but found he needed a special part. He came back the next morning and repaired the water heater. Kyle was very knowledgeable and friendly and did a great job. Also the cost was almost half what the other company had quoted. I will definitely use D&D plumbing again and highly recommend this company read more

We wanted to give a high recommendation as we are so pleased with the work by D and D Plumbing today! We had a few items that we needed help with including a regulator that was not working with our house water pressure at 120psi, our hot water heater was making noises after trying to unsuccesfully clean it out and drain it ourselves, and an expansion chamber that was not working. Albert came out, he was so pleasant to have at our house, he fixed and replaced the items needed without any push at all to replace our water heater (that is 18 yrs old now), he was sharp, helpful, and we are so very glad we called D and D. They have our highest recommendation and we will definitely use them again whenever we need a plumber!! read more