If you buy an Infiniti at the Austin dealership, get ready for excellent customer service…read more We bought out the first Infiniti in 2006, and the service keeps us buying there. I was introduced to Dave Henricks in 2006, and every time I go in, he is smiling., friendly, efficient, and strategic about the long-term maintenance of our car. What's impressive is when I'm at the dealership, I run into other folks that are fans of Dave. Five stars for many years of being awesome. Thanks, Dave!

I needed to check my key fob and also I was able to receive a free value estimate within 10 min…read more Staff was very professional and nice.

Y Lee has helped me through my leasing process. He has been very communicative and has been…read morewonderful! Highly recommend.

I recently came in for service for my Toyota Camry and I would like to say that I had a wonderful…read moreservice, but also straight forward. My service advisor Rafael Montalvo was on point with everything I needed done to the vehicle. The Technician that was putting in the covers on my seat and mat on the floor Kevin greeted me. As both Rafael and Kevin absolutely went on and beyond for me. I asked the technician a few questions before he took my car to get work on he answered my questions but also he assured me that he will take care of my car like his own and I really like that response. Overall I am satisfied with my service, and I highly recommend my fellow friends, workers and family in the Austin area to come here. Thank You Toyota of North Austin, Thank You Rafael Montalvo and Thank You Technician Kevin.

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

Hands down the best car buying experience. Authentic, genuine, and well articulated- like no other…read morecar salesman. Thank you Mark!

Hubs and I went in, and met Simon. He's a real nice guy, without the pressures of making a purchase…read moreright then. I would suggest looking him up and making an appointment with him!

After 10 years and 107K with my little Mazda2 (purchased at a different local dealership), it was…read morefinally time for an upgrade! I did my price/condition research via CarFax, Kelley Blue Book, and JDPower online, then made an appt to test-drive a used 2021 Mazda3 (45K miles) at Roger Beasley Central. (Before making the appt, I specifically asked a store rep online if the price were open to negotiation, since my research w' Kelley showed an average listing at thousands less than Beasley was asking. The online rep said yes.) THE GOOD PART: Once at the store, Sky was a pleasant and knowledgeable salesperson. She patiently answered all my questions (esp since I'd never driven a keyless car with apps before!) and went with me on my test drive. So far, so good... THE BAD PART: Once I'd driven the car, a "numbers guy"---I think his name was "Willie" but I'm not positive (heavy-set w' beard/cap)---came over with a couple of printouts with figures, offering me not a penny less than the initial $19.5K asking price! As mentioned, I'd already done a ton of research online, showing the "Typical Listing" price for this make/model/mileage at $17.7K, the Kelley "Fair Purchase Price" at $16.1K, and the JDPower price at $18.1K. "Willie" brushed off all of my figures, saying I must not have entered the correct mileage for the Kelley quote (which I did), and that Beasley "did not use" JDPower numbers. (Just because you don't "use" them doesn't mean JDPower doesn't have reputable numbers!) I didn't expect to get the low-end price of $16.1K, but I certainly DID expect a bit of negotiation that ended up closer to the $17.7-18.1K numbers. Especially since I was offering to pay for the entire car up-front! I've negotiated for used cars several times in past decades, and I know that the dealership always initially marks up the price and that the later agreed-upon price usually falls within the range shown by Kelley and others. But this guy offered NOTHING. He also told me that Roger Beasley had 4 dealerships in town and that I was not going to find another similar Mazda3 with them at a better price than $19.5K, since all the prices were linked---insinuating that if I really wanted a Mazda3, I'd have to deal with Roger Beasley! At this point, I informed him that PoleStar just down the street on Burnet currently has a similar Mazda3, as do other Mazda dealerships in Buda, San Antonio, etc., as do other smaller dealerships within Austin. He basically shrugged, and I left. Just curious: Did he think I was ignorant about car prices since I'm a middle-aged woman?! I find it hard to believe that he would not have negotiated the price with a man, and taken him more seriously. Needless to say, I won't be coming here again.

Came in stressed, looking for a vehicle quick at a good rate. David helped me find the right car…read morequick, got me an amazing deal on my trade in, & an amazing price on the car I wanted. Carlos was amazing as well, got me an amazing rate and payment, exactly what I needed. 10/10 service. If you're looking to buy a car, go to David Villanueva! Came in stressed and anxious, left feeling relieved and super happy. Thank you guys!

My partner and I had an amazing experience working with Jaimi here when we purchased a 2019 Toyota…read moreRAV-4. I felt very comfortable thur out the whole process. From the moment we stepped in we were greeted with wonderful customer service. Our questions and concerns were addressed with the upmost attention to detail. Jaimi was amazing and had our requests met above anything else. She made our interaction like we were good friends hanging out. We were completely comfortable and didn't feel pressured into buying if we were not totally on board. First Texas Honda you got a great atmosphere filled with great people, we will definitely be showing up in the future should we need to buy a car again, Thank you!

It has been 5 months and I still do not have a proper title to the vehicle. The Texas DMV wrote to…read moretell me the title had a lien on it for the falsified odometer. I had to hire an attorney to try and alleviate the title issue. At this point it would be easier for Luke to return my money and I would return vehicle. Luke has not been responsive to me so my attorney had to handle this issue. The Texas DMV agent agreed that the dealer would be better off returning my money and taking the vehicle back. They do not know when the title will be released. Luke it would be in your best interest to return my money before this lands up in litigation. It will get expensive to fly to Colorado for court multiple times. That vehicle has already been ticketed for no license plates parked on the street. I have no where to park the vehicle and it's causing me legal problems. I am at the point of filling civil litigation unless we can work out a return. I still do not legally own this vehicle.

Fantastic experience buying a car from Luke, and Greg had it in better than expected shape when I…read moremade the purchase Wholeheartedly endorse

Why lie when your selling a used car with problems. The problems will get found out making your…read morebusiness look bad. The efforts to coverup the issues now seem so shady. SHAME ON YOU!!!! Bad business!!

We had such an amazing experience buying a new car here today. K.W. providing amazing, professional…read moreand kind customer service. He made everything easy and quick and the crew made sure our vehicle was in tip-top shape. I would buy my vehicle here everytime. Thanks K.W.

I had a great experience at this dealership. The staff was friendly, honest, and really helpful…read morethroughout the whole process. They made buying a car simple and stress-free, and they took the time to answer all my questions without rushing me. The selection of cars was great and everything was clean and well organized. Make sure to ask for Luis "El Guero" He'll get you right You can tell they really care about their customers and want to make sure you leave happy with the right car. I would definitely recommend this dealership to anyone looking for a reliable vehicle and good customer service. I'll be coming back here again in the future!

I've been buying from this dealer for a long time. And every time they got me right. I've bought 2…read morealtimas. 1 2017 Nissan maxima. And now a 2019 Mazda CX-9. Luis El Guero is such a good person and works really well with his customers. Definitely recommend him.