Almost a ten years of wonderful service under the Howdy company, besides of the deafness, they…read moreaccommodated too well and beyond. I will definitely coming back if I had any issue. They service so well as they treated all clients all the same as well as my references! Please do welcome here instead going to different dealership. P.S. "More likely a coffee", and to go with an extra well service! Nothing can beats this?

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

Mike, Chris and Lisa were very helpful and professional on explaining everything clearly to getting…read moreme approved

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

Went see used car I did not appreciate their attitude. They had the car in show room and hesitated…read moreto bring it out for test drive and no attempt to negotiate at all. They just pretty muck kick me out. I felt very insulted and walked away. Bad business practices. I would not recommend to even visit them, it will probably ruin your day. Next day I drove to Houston Sewell dealer and got similar car at better price. Not recommend.

I was close to buying a challenger that I thought was brand new and for some reason I decided to…read moretest drive it and I have already owned one and I know how they drive. The one I thought was new had been driven by a manager and it had dents on it and it had a cheap razors inside of it. Don't buy here at all ever.

Bought my Jeep Liberty here and they are great! Daniela was very patient with all my questions…read morebecause it's my first car, Gabriela is great with inspections and this is why I'm giving them a 5 star review!

I had an amazing experience at this dealership! From the moment I walked in, the staff was…read moreincredibly helpful and patient in helping me find the perfect car for my needs. They took the time to understand what I was looking for and made sure I drove away happy. A few months later, I needed some mechanical work done, and they honored my warranty without any hassle, fixed everything at no cost. The service department was just as professional and friendly as the sales team. This place truly is a one-stop shop for everything you need. Honest, reliable service from start to finish. I couldn't be happier and would recommend them to anyone looking for a trustworthy dealership!

We had a great experience buying a Cadilac Escalade from Everflux! Everything was very honest &…read morefair from the negotiation, pricing & maintenance of the vehicle. We would definitely buy from them again & highly recommend to anyone looking for a vehicle!

Convenient location for a vehicle emission test. I walked in and was provided service efficiently…read moreand respectfully.

They did a great job fixing the issue I was having with my car! And the price that I paid to get it…read morefixed was a great deal.

Wonderful experience! Bought a BMW and Grant was my salesperson. Went to a few BMW dealerships and…read moreprobably wouldn't purchase another one from anyone else other than Grant.

I keep forgetting to write a review but I had an excellent experience Micheal! My husband and I…read moreleased a new 2025 BMW in November with Micheal! He was very friendly, knowledgeable and made sure to ask us questions about details to make sure he can find the perfect car for us! He made the process really smooth that recently 2-3 weeks ago my husband decided to get in touch with him again to surprise me with my dream car as a Valentine's Day gift! The year, make, and model was perfect! I loved how he added the bow to make the moment more special! My husband and I are both extremely happy with our vehicles! Micheal you are awesome!

These guys sold me a car on a Saturday and less than 4 days later it breaks down. The guy who…read morehelped me with the car promised if there was ever an issue to bring the car back and that they would fix it. I dropped the car off and true to his word they fixed it. They told me it would be done by noon and I didn't get a call until 4pm. He tells me I have to pay for the part before I can take the car home. Problem with that is the part was messed up before selling it to me and wasn't discovered until I got home. I told him that it wasn't good business to promise to fix the car on them, just to turn around and charge me before I can take the car I just got. Then the "manager" comes arguing with me because I signed the contract. And as is was displayed before I signed. I told him legally he isn't allowed to sell a lemon to me. He responds you shouldn't have signed and we have a no refund clause so it's final. If I dont pay he would take the part back out and tow my car to my house like that. Funny thing is, to tow to my house would cost more than the part. DO NOT BUY FROM THIS DEALERSHIP. They are full of lies and the guy who sold to me keeps telling me 1 thing and the "manager" is telling me another. I'm gonna go back up there tomorrow and talk to the owner. This is horrible customer service!! Camera back the next day and was told yesterday's offer was no longer on the table. They were giving free labor now they are adding labor cost to the part that was broke. Smh you can't make this stuff up

Great service! Very kind and make you feel like family! Great prices and will work with you! I will…read morebe coming back!