I'm very disappointed with my experience at European Motorworks. I brought my Range Rover in…read morebecause I was hearing a clicking sound when turning and wanted the vehicle properly diagnosed. I was told that I needed a new transfer case and an airbag sensor, which was going to cost me around $4,600. What concerned me was that another shop I had visited previously had never mentioned either of these issues. European Motorworks also changed the labor price more than once and was preparing to order a transfer case that was not the correct one for my vehicle. Installing the wrong part could have caused serious problems. There were also issues with the condition of my vehicle after it was worked on. The plastic clips on my passenger seat cover were broken, and I was told another shop had done it, even though European Motorworks was the only shop that had worked on that seat regarding the airbag sensor. My undersplash guard was also left off, and some of the bolts were missing. I had to return the next day just to get the guard back. Because I was uncomfortable with the diagnosis, I took my Range Rover to Luxury Auto Body Shop and worked with Tom. He was amazing and took the time to perform a full diagnostic and test the transfer case. They found that there was nothing wrong with the transfer case that required replacement. It only needed to be drained and refilled with the proper fluid. They also found that the airbag issue simply needed to be put back where it was supposed to be. Instead of spending approximately $4,600 on repairs that were not necessary, Tom was able to resolve the issues for $960, saving me around $3,600. He even tried to repair the passenger seat plastic cover that had been damaged. I'm sharing my experience because I believe customers should get a proper diagnosis and a clear explanation before agreeing to expensive repairs. I would strongly recommend getting a second opinion, especially when you're being quoted thousands of dollars for major repairs.

I just moved to Austin & had major suspension issues with my BMW X5. I didnt know anyone & as a…read moresingle woman I didn't want to be taken advantage of. A colleague recommended European Motorwerks. I called & Russell was amazing! I brought in the car & in the same day he identified the issue & did a full diagnostic (at my request). He called giving me options on how i wanted to handle the suspension issue vs. telling me I had to replace everything. He provided me a detailed cost breakdown too. He ordered the parts & had my car ready the next day! The price was extremely reasonable and even came in slightly below the estimate. Russell was fair, honest & communicated every step of the way. I will be coming here for everything I need for my car! Thanks to Russell & the entire team at European Motorwerks!

I have a 2016 Volvo and have been here twice. Both times Tom and his colleague were patient in…read morelistening about my car's problems and answering my questions. I appreciated that they didn't talk down to me. They were thorough in explaining their proposed services and provided recommendations on what should be repaired now and what could wait. And best of all, my car was promptly repaired. I highly recommend Luxury Auto Works on North Lamar.

I had been bringing my 2011 Jaguar XJ to this location since 2016, shortly after they opened. For…read moreyears, I genuinely believed I had found a service shop I could trust. Unfortunately, that changed after my most recent visit.I entrusted it to the facility for routine maintenance. I expect their service team to take responsibility for the vehicle while it is in their possession. In 2025, I brought my vehicle in for its 50,000-mile routine maintenance service. After getting the vehicle back, I later discovered a crack in the windshield and that the driver-side mirror was no longer functioning properly when the vehicle was placed in reverse. This is not my everyday vehicle. I travel frequently and can be away for weeks at a time, so I did not notice the issues immediately. When I contacted the shop, I was questioned about why I hadn't reported the damage sooner. I understand their question, but I also find it frustrating after being a customer since 2016. If I were trying to make a dishonest claim, I certainly wouldn't have waited months to say something. I had trusted this shop with my vehicle for years and had no reason to expect that I would need to inspect every function immediately after a routine service. What disappointed me most was that my concerns were not addressed in a way that made me feel like a longtime customer was being taken seriously. No assistance was offered regarding the damage. I have now moved on and will be taking my Jaguar elsewhere. **My advice to anyone using this shop: CHECK YOUR VEHICLE BEFORE AND AFTER SERVICE.** Walk around it, inspect the windshield and mirrors, and while the ignition is running, check all the electronics, cameras, sensors, lights, warning messages, and other functions before leaving the property. After nearly 10 years as a customer, this experience was enough for me to take my business elsewhere. This version is intentionally factual and avoids making claims about what caused the damage unless you can establish that

Amazing service! The guys at this establishment really knows their stuff. They fixed my older…read moreMercedes 550 CLS with no issue at all, after the "bougie" place I was going to couldn't even find the leak in my hydraulic system. They re- calibrated an old issue I was having with the height of the front passenger side and now "Betsy" is purring like a sleek, black panther. I live in Dripping Springs; tough, I will always drive to Chuck's going forward for my annual service and any other issue. Great doing business here

Chuck and the service have always been very attentive to me and my 2012 SUV. They have kept me…read moreinformed of the repairs and timeframe for completing the work! There is no where else I would trust my vehicle to. R Rdgz

My wedding was November 1 2024, so I brought my 1966 mustang to Jerry Dixon's in advance to get it…read morefixed up before the wedding. It sat for close to 15 years so I knew it needed a lot of work. I was very anxious it wouldn't be ready in time and bothered the mechanics way more than I would like to admit, but they were always so patient and professional with me! About two weeks before my wedding, I picked up the mustang and drove it for a week before it stalled out. Of course I was freaking out but they did everything they could to have it fixed up for my wedding a day and even delivered it to my Venue the morning of the wedding to ensure my wedding dreams would come true. It was so sweet and above and beyond! I know my Car still needs a lot do work and I fully intend on bringing it right back to Jerry Dixon's when I can. I fully trust these guys to do the best work around and make sure my wife and I are safe driving the mustang wherever we need to go. I couldn't recommend these guys enough! I'm so thankful!!!

I am reluctant to leave negative reviews for local small businesses, but my experience here was…read moredisappointing. What should have been a straightforward heads, cam, and exhaust job dragged on for 1.5 years, with my truck sitting parked outside in the lot for months at a time with zero progress. I expected superior craftsmanship for the premiums that were paid but in reality, under delivered. They installed oval-port headers onto D-port heads causing immediate gasket leaks and fabricated exhaust with poor welds and cheap clamps instead of the clean, stock-style single-exit setup I requested (which I eventually had to pay another shop to completely redo). On top of that, they were unable to dial in the tune, forcing me to rely on a remote tuner and resolve several issues myself including misfires from an improperly indexed distributor, fouled plugs, and sensor faults just to make the truck driveable. The pattern of delays continued when I brought the truck back for the third time to address oil and coolant leaks. Despite scheduling well in advance for what was supposed to be warranty work, the truck sat untouched for months before even being diagnosed. The repair was initially denied before finally being honored, taking an additional five months to resolve while the vehicle remained exposed to the elements. While the staff is friendly and I understand they juggle larger more profitable builds, the combination of extreme delays and questionable workmanship makes it impossible for me to recommend this shop.

My husband bought a truck from Tom Bobb at Leif Johnson Ford. He had been visiting with several…read moreFord dealers and just honestly got the "ick" from many of them. They were pushy and one even played the keep the keys in the back on the trade in game with him...that didn't go over well. With Tom and everyone at Leif Johnson, there were no games, no nonsense. My husband had multiple LONG conversations with Tom and Tom was never annoyed, never impatient. He took time to explain many options about various trucks and leasing versus buying. He said this is by far the best experience getting into a new truck that he has had ever and fully expects he will be going back. My husband wanted me to note, he's 65 and bought probably 15 vehicles in his life and this was by far the best interaction!

Stopped by Leif Johnson Ford Lobby for a service. Lobby is shabby, crowded not upscale at all…read moredespite having high premium / markups on cars in their lot compared to other Ford dealers around. The wifi is totally useless. If you are thinking you'll get some work done while the service is getting done on your car you're in completely wrong. WiFi pass: StillTheLeader 99% websites don't work, what's the reason for keeping this wifi at all? example websites that don't work - geico.com, dropbox.com

Terrible shop! I took my car in for an oil change and new brakes. They recommended a transfer case…read morefluid change and I approved that but shortly after I received a call stating they cracked the transfer case but they would only provide a temporary fix. They damaged my vehicle and now it needs a new transfer case for $6000. The owner Brent actually said to try a different shop that would do me right. I have spoken with two local repair shops and they both said it can only crack when over tightening the drain plug. One shop actually said they will no longer do business with Hill Country European anymore based on the way they handled this. The other shop was in disbelief they damaged my car but never took responsibility.

I am leaving this review just from talking to Jeff on the phone, which I know is a bit odd! I…read morecalled about a pre-purchase inspection on a Porsche, and he spent a lot of time discussing with me in detail, certainly more than he had to. He gave a very reasonable quote for the PPI and honest discussion of what they could and couldn't do on a car. While I hope I don't have any major issues, I would trust them to work on my car any day based on his knowledge and frankness alone.

Several friends highly recommended Luu Auto Repair, and after my own experiences, I understand why…read more He is straightforward, considerate, and honest about what truly needs to be done. On a previous visit, I asked whether my tires needed to be replaced, and he told me they did not. This time, I brought my car in because the A/C was not cooling properly. He recharged the system, added leak detection dye, and explained that I could return for a free leak check if the cooling weakened again. Although his schedule only allowed time for the A/C service that day, he still made an effort to address my additional questions. He also checked whether I was due for an oil change and told me it was not needed yet. In my experience, he never recommends unnecessary repairs or services. His honesty, practical approach, and efficient service have earned my trust. Highly recommended!

Long story short, Be aware of how they calculate your "estimate"...it's not for the actual time of…read morework put into your car...its based on arbitrary time calculated by a software program. They are honest...but they are honest about how they are going to overcharge you for work. In this economy, it isn't right. I recently brought my 2019 Buick Encore here for an electrical issue with the cooling fan and relay. The owner was polite and responsive, which I appreciated. The hourly rate of $110 is fair and standard, but what I can't overlook is how the shop calculates time and parts costs. The estimate showed over 2.5 hours of labor for a job that takes about 30-60 minutes to complete. When I asked for clarification, the owner said their pricing comes from a software called PRODEMAND, which sets "national standard" labor times. That may sound official, but it doesn't reflect how long the work actually takes. It's a flat-rate billing system that inflates labor on simpler jobs. In other words, you're paying based on software, not the real effort or time spent on your car. The parts markup was also steep. I was told that I needed a new relay sensor and that the cooling fan ***RESISTOR*** was the problem in my quote notes. But I kept reading and on the list below the notes he quoted me the cost for both a relay sensor fuse (way over the market price) as well as a FULL COOLING FAN/ ASSEMBLY ***way*** over the market price. Not simply a resistor. What? Let me rephrase: A relay sensor/fuse that costs $15-$20 at retail price was quoted to me at $42.82 by this shop, and when I asked for transparency on the "local cost," I never got a clear answer. Likewise, I was told the sole cooling fan resistor part couldn't be replaced separately and that I would have to buy a ***full brand new fan unit*** even though RESISTOR replacements (only) for this model clearly exist. When I asked why? That's a shop policy, he says. I even TRIED TO NEGOTIATE a lower price by offering to BUY THE PARTS MYSELF, but he was unwilling. Here was his response to my questions: "To answer your question, 1. Any part you search online will always be cheaper than the local cost. The price you are quoted is the local cost plus shop mark up. 2. The resistor has failed, and the resistor is connected to the fan motor. We will not be able to use your parts. -Every shop works differently, in regards to replacing parts. For us to do this job we would replace the full fan assembly. We cannot replace the resistor independently. 3. We charge $110 per hour and the calculated rate is based on PRODEMAND which is a national software estimating guide. 4. Replacing only the relay will not fix the problem. You have two separate issues. Thanks," I'm not saying they're dishonest; I believe they follow their own internal system. But customers should know how those estimates are built, especially when money is tight and car repairs are essential for work and daily life. I would search for a different mechanic if I were you. However, If you go here, ask for the PRODEMAND labor hours up front, ask for the part's pre-markup price up front, and confirm whether a part is truly unserviceable or just replaced by policy. The transparency matters...because without asking, you'll pay more than the repair actually costs. I don't like it one bit. You shouldn't either. Good luck.

Transparent, affordable, professional…read more Went in for a car inspection, found a few repairs at a reasonable price. Car repair was completed within a reasonable time as well. Very friendly, felt very taken care of. Solid shop!

Did great work at a decent price, great customer service. They have a quick turn around time and…read morekeep you updated on everything that's going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn't go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.