My pool cleaner was not moving and my past used pool service company was busy. Looked on Yelp and…read morefound Ryan's company. Scheduled appt. Communication was really good. Came to appt today on time, found that I had leave clog in valve. Cleaned it out and cleaner started working. Really appreciated working with Ryan. Going to get filter cleaned next week. Highly recommend

I called Ryan to look at a clog in the vacuum line that my pool guy tried to fix, but could not…read more Ryan came over on the same day, fixed it in 30 minutes, replaced two O rings, changed the tires on my vacuum and replaced wheel bearings that were gone on one wheel. He also sent me a link for a leaf filter to help prevent this problem in the future. All this for a very reasonable price! Outstanding!

We've used Priority Pools for weekly pool service and cleaning over the past year and have been so…read morehappy with their entire team! Javier takes wonderful care of our pool each week and consistently keeps it looking beautiful. We recently had service technician Andreas out for a repair and were blown away by his professionalism, kindness, and willingness to go above and beyond. He arrived early each time, provided courtesy reminders, and left the work area even cleaner than he found it. Beyond doing an excellent job, he was such a kind, considerate person--we felt completely comfortable having him at our home and truly appreciated his care and attention to detail. The office team has also been incredibly helpful with scheduling and accommodating our specific needs. It's wonderful to find a company that provides such excellent service across the board. We highly recommend Priority Pools and have already recommended them to others!

MULTIPLE ISSUES with this company. This company acquired my account from Patterson Pools and had my…read morepool for service for more than 3 months and never realized it was a saltwater pool. It only came to light when I reviewed my service report and noticed they were adding liquid chlorine and questioned why. The company wouldn't return calls so I called them. Joe the General Manager took ZERO responsibility and only blamed the technician, who Joe said was not very good and didn't know his job well. Additionally when I questioned the company on previous occasions as to why my spa was not being cleaned, they said it wasn't part of the contract. I've owned that pool for 12 years and EVERY pool company has always cleaned the spa when they cleaned the pool. Plus I never had a contract with company. Update: The owner of the company personally called me on this and took full ownership of the issue and apologized. The owner is a good guy and does care about his customers and the company. I am still not willing to go back to this company, but at least someone in a leadership position took ownership of the issue and apologized.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

Kevin was amazing! Explained my problem over the phone and he was able to talk me thru diagnosing…read morea filter problem and determining the resolution. Great guy, highly recommend.

There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

Just had our filters and tank cleaned. Roberto Araujo did an excellent job. Mc Kinneys always does…read morequality work! The first time in 30 years I have found a company that I trust and don't have to worry about a thing. I highly recommend them

Update: My review was from service in the past - I wanted to wait until the equipment warranty had…read moreexpired before posting. When I posted the review, they contacted me and tried to make it right. I've already moved on, but I really appreciated how their customer support has changed since I was using them last, and I'm updating my rating accordingly. Initial Review: I hired them for pool service. They started out as a 4 or 5 star, but they turned a corner after about 6 months (and after they had sold me all the equipment I was willing to buy). Suddenly, and with no explanation, I started getting pool reports from La Jolla Pool Service instead of McKinney's. That was weird, but I was busy and didn't do anything right away. Then I had a question about the pool, so I went out to talk to the guy when he came - it wasn't the same guy as usual. In fact, it was a new company! They apparently sold my account to another provider. They eventually notified me after the fact. So here I had done all this research to pick a pool cleaner and finally settled on McKinney's and 6 months later I'm stuck with someone I didn't pick who ended up being a real problem. Also they sold me a leaf catcher for my pool cleaner when there already was one, so that was annoying.

Update problem resolved!…read more Old Review, Enrique is a master at repairs and knowledgeable of equipment but unfortunately he has people working for him that don't have a clue at servicing, the service has been hit and miss we started out with him doing the pool service and things couldn't be more perfect he also programmed our new pump to do fancy things and added some circuits that would be controlled through the app. Then he told us his apprentice was going to take over and we were damn we thought we just found the right pool guy so we gave him a try can't remember his name he's a young African American kid well the first week he broke the head on my wife's concrete turtle statue. After that just sloppy cleaning my wife would ask did the pool guy show up this week I'm like I guess well why is there trash in the spa? Don't know. Well weeks would pass sometimes the pool would look nice other times not too many weeks the spa went unvacuumed that's when I told Enrique we don't like the service your guy is doing and would like to switch to chemical service only but I mentioned if he could do it personally we would stay full service he agreed he would do it on another day we were fine with that. Well a week went by he didn't show up so I asked him if anyone swung by this week and he said it slipped his mind and said he wouldn't charge me $25 for that week the week after he showed up and the pool was looking like a charm until the following week where no one showed up again. One thing I still haven't figured out is the billing sometimes it's a mid-month sometimes at the beginning of the month anyways I spent some time vacuuming the pool and spa myself while we were swimming and I haven't heard anything from Enrique so I might just start doing it myself if it has to come to that. If anyone knows a dependable pool service let me know.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Jim is a godsend. After three bad pool service companies in a row it's a relief to know that our…read morepool is in good hands. First thing you'll notice is Jim's meticulousness. He's done his homework and keeps copious records of all of his client's pools. Second thing you'll notice is he communicates clearly and listens. Remarkable! Third thing you'll notice is he actually knows what he's doing. Amazing! When it comes to my pool I now am worry-free. And you can't put a value on that. In a short amount of time Jim has become a trusted friend and we look forward to seeing him every Monday afternoon.

Andrew w/ Trinity has serviced my pool for 5 years and I highly recommend him. He's dependable and…read morealways keeps my pool clean for a fair price. Also well connected and honest, so if you need referrals for larger projects like pump replacements, he'll point you in the right direction.

Clear expectations always do a great job with replacing or repairing my pool equipment. They have…read morenow replaced all 3 through out the years, heater, pump and recently filter.

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

No question that K2 Pools is a 5-Star, top notch company. Everything from all communication being…read moreprofessional and timely to the service they provided it - was all superb. Jason did a fantastic job not only fixing an obscure part on my old filter (meaning i don't have to buy a new one yet), but charging a very good price. His work quality was excellent and provided a great deal of additional help and advice that went well beyond the job he was paid for. I cannot recommend a company more highly than K2 Pools and appreciate their total professionalism. I will no doubt call them first for any pool repair, upkeep and even electrical needs in the future.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

i am glad and happy to have Ryan to take care of my inground pool and its equipment…read moreHe found that couple of my pool filters needed replacing and researched the new filters Ryan is prompt, courteous and good on keeping in touch Thank you Ryan

Ryan, the owner, was the person who serviced my pool. I was extremely impressed by his…read moreprofessionalism, attention to detail, care for my property, and the overall value of the service. He was responsive via text, easy to schedule with, and showed up on time. I'm not sure why they don't have more yelp reviews, but you should definitely give Pacific Pool Pros a chance to show you what they can do.