Came here for the first time a few weeks ago as I had a loose engine splash shield and needed to…read moreget it re-secured and clipped back on. I reached out to these guys over Yelp one night, and they got back to me the next morning with availability anytime before 3pm. I took the car in and they had it done in maybe 2 hours, even though they had a bunch of cars in the lot. The fact that I could take my car in just like that and have it done so fast was excellent. They're a smaller team, but come across with integrity and gave me a fair price for the work they did. Brady was super easy to talk to and I felt like a respected customer from start to finish. I think I'll have to start coming here for car maintenance, as the prices, speed, and atmosphere honestly feel better than when I go to the big name brand service centers. Would highly recommend this local shop!

Look at the shop and the improvements we've made. A little paint and elbow grease makes a differenceread more

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Hats off to AJ and the entire team at stress free auto Sunnyvale. My challenger broke down and…read morewouldn't start. They root caused it to fuel pump failure. They acquired original mopar fuel pumps which is required by dodge and were able to finish the job in one day. Totally stress free !!

Very professional and friendly service at a very reasonable price!…read moreI had a nail too close to the shoulder of my tire. A big-name shop told me it couldn't be repaired and need to replace with a brand new tire. Luckily, I came here for a second opinion. The technician was very experienced and fixed the problem quickly and professionally. Saved me a lot of time and money! I'm truly grateful for the honest and expert service. Highly recommended!

Very bad services. After Services A for my car . I have to bring my car back to Dealer services. I…read morechoice this shop to do service A because I don't have time to make an appointment bring my car to dealer to do service A . Now I have to do that. After service A my car computer show need reactive for remote service. When I google it because they use OBD which is themself computer check system. And today I make a phone call try to ask them help. That said they don't have an idea.

Friendly service and honest work. Has after hours drop off option if you have to come after hours.read more

Always reliable. Fantastic customer Service! Great communication! Very courteous and respectful…read more Willing to give you back the damaged and removed parts if you ask. They are a great value too in that they will let you know what repairs are needed right away and which can wait if you need to set priorities. I highly recommend this auto service repair shop!

Great and quick service. I came in for a tire repair and i was in and out in 10 minutes. Value was…read moregreat too about $40 for the repair.

I came here for a wheel alignment for the first time; they welcomed me warmly and got to work right…read moreaway. The service was fast and reasonably priced.

I came in for a routine inspection and, within just a few minutes, learned so much about the…read morecurrent condition of my car--far more than I expected. Their thorough inspection helped me identify issues right away, take immediate action, and get all the services I needed completed in a very short time. If you want to keep your vehicle safe, reliable, and on the road, I highly recommend getting your inspection and services done at Stress-Free Auto Care! Truly, STRESS-FREE!

Great service. I appreciated the courtesy ride to my home. The service was quick and thorough. The…read morepictures and analysis by the mechanics was helpful and gave me the confidence that only the necessary work was done. Thanks again

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

TL/DR - Pedro went out of his way to help my out of state son get back on the road. I couldn't ask…read morefor more as a parent! Full Story - My son was staying in a hotel for the night near Pedro's shop. In the morning (Friday) the car would not start so my son took the train into San Francisco as he had events planned. The issue, he was supposed to be back on the road the next morning. As a parent on the east coast, I frantically called shop after shop looking for someone who might be able to help him. We have USAA roadside and that is something but if it was more than a battery issue, the car would have to be towed to a shop which likely would not have been able to do anything until the following week. He was supposed to be driving to another state the next day. After calling what felt like 100 shops (it was probably closer to 10) and hearing the same response that they could maybe see them next week, I called Pedro. After explaining the situation, Pedro told me that when my son got back that he could call him and that Pedro would go to my son's location, get the car jumped and then take the car to his shop and get him back on the road as soon as possible. I told him my son likely wouldn't be back to the car until 5 or 6 PM and would it be ok to call him Saturday. He said that he is often at the shop late and my son should call immediately when he got back to the hotel. My son called Pedro at around 5PM and true to his word Pedro went out of his way to get the car to the shop and immediately checked it out to make sure everything was ok. If there was work to be done it would be completed on Saturday morning. Better than that, within an hour Pedro called and the car was good to go. My son had the car back before 7PM Friday evening. It was a miracle. Thank you Pedro! You brought some peace to some very anxious parents!

Don't go to this place; the service is terrible. They'll rip you off on parts, and they certainly…read morewon't get your car fixed properly. If you go back to complain, they won't take responsibility for their work. Look for a more professional place--one that gives you a written warranty, not just a verbal promise.

This is an excellent repair shop with fair prices and great work! Robert is knowledgeable, a fun…read moreguy and practical. We were in a tough spot, needing lots of work on a 24 year old Hyundai commuter car that had to get back on the road. Great customer service, clear explanations. He got us in quickly, did a fast turnaround and quickly solved two extra problems with the car. Pricing was really fair. Highest recommendation!

This was my first time at Shoreline Auto Care. Robert was very responsive over call and text. It…read morewas a big job for my VW GTI, but he was very honest and tried to keep the price down by knocking off labor charges for certain services. He's very knowledgeable about VW engines and even knew the history of some of the company's malpractices. Robert also stayed late after closing so I could drop off and pick up my car after work. Speedy 48 hour turnaround for a big job. Would highly recommend Shoreline Auto and will be returning!

I've been ordering tires online from the same place for over a decade. I've never had a problem…read morebefore. I've also never been to this installer's location before. I ordered on Friday and instead of scheduling my appointment for the first available slot (which was shown as the next day) I scheduled it 5 days out (the very next Wednesday at 9:30am) Upon arrival, the technician took my name and phone number down. I also wrote down the make and model name of the tires I ordered. And he tells me It'll take around 1.5 hours or so as I'm the only appointment they have so far and the only vehicle they have ready to work on. A few minutes later the manager comes back and takes my information, again, after I already provided it all to the tech. The manager then tells me he doesn't know if they have the tires yet, and asked me if I got notification they were delivered (I've never gotten confirmation ever for any order shipped to the shop, because I'm not the person receiving the tires, they get sent directly to the shop) Yet still, the manager tells me it will be about 2 hours or so and sends me on my way. About 5 minutes after leaving I get a call saying they don't have the tires and can't work on the vehicle, so I need to come back and pick it up. When I got back, I told the manager that they should be aware of whether they can install tires for their appointments or not for the day. They opened at 7:30am, and my appointment was 9:30. They could have called me to let me know not to come in. They could block off their schedule and not allow bookings unless it's more than X number of days out to account for extra shipping time, etc. They could have told me they would check the shipping and that they'd arrive later today so I can leave the car there and they'd let me know when the tires were delivered/installed. There was so many options available but the manager refused to take any responsibility. When getting in the car to leave, my partner was walking back to her car and head the manager call me an idiot. Seriously dude? I was never rude, understandably dissatisfied, but never raised my tone, spoke ill, or cursed at all. This dude should not be in charge of or have to manage anything when he clearly can't manage a basic customer interaction. I drove 45 minutes one way to get there on time for my appointment. My partner drove 45 minutes so that we could leave the car there for them to do the installation. We both had to drive separately, another 45 minutes each, to get back home. Overall, 3 hours of our collective time was wasted due to something incredibly simple and easy for any one of Skip's corporate engineers to implement, or a QA person, or a customer service representative, or a simple AI assistant that scans tracking numbers and flags appointments that are scheduled before estimated tire delivery. I will NEVER go back to this location, or any "Skip's Tire" shop. Do better. Hire better people. Take responsibility. Don't waste peoples' time. And don't verbally insult or assault your customers. AND FOR THE OTHER YELPERS OUT THERE: READ THE BAD REVIEWS AND UNDERSTAND THIS IS NOT THE PLACE YOU WANT TO TAKE YOUR CAR. I WISH I READ SOME OF THESE OTHER REVIEWS LIKE THE ONES FROM William M, Pierre J, Jay A, Negar A, Zhaidar T, and Gabe U.

Needed a four new tires and asked Mike whether they price-matched. He said yes, and we ended up…read moregetting our Nissan rogue aligned and four new Cooper Endeavors. SUV runs great and we're headed for the Oregon coast! No need to go back and forth to Costco. Thanks guys!