Litterly saw 2 shoppers leave with their cart full of groceries because checkout line took too long. #cartabandoment read more

This review is for the deli: I try to come here to grab lunch since it's close to where I work. The food is mediocre on their best day, and the ONE thing they do that's pretty good, chicken strips, isn't flavored consistently because of different cooks I guess? and they're out of them half the time. Also, and I can't stress this enough, the employees have 2 speeds: slow and stop. It's like everyone working there just woke up from a nap. Anyway, today was the last time I'm going there because I'm tired of having disappointment for lunch. read more

I first started shopping at this Ralphs when I moved to Los Angeles in 2001... it has not changed. The food selection is great and almost always what I need is stocked. However, the customer service has always been seriously lacking here. The employees rarely interact with customers and when they do its half-assed. Don't expect to be looked in the eyes when talking to them either, as they will keep doing whatever it is they are doing(most of the time its chit chatting with each other). I can't tell you the numerous times I've watched a MANAGER get into a nasty conversation with a customer, not saying the customer is right but thats not how you converse with the public, never let your anger get the best of you. I could go on, but other reviews of their poor service can be read here. So, please train your employees better. Customer service is real skill, teach it to them. Until then I'll see y'all at Trader Joes where the employees there are more than happy to see customers! read more

DO NOT BUY GIFT CARDS HERE! I purchased an Amazon gift card here that was defective - the underlying redemption code was unreadable after scratching off the stripe. I was told that is was my fault, they would not replace it and I was told to call 866 544-8062 and was put on forever wait. How ironic the recorded message says "someone will be with you shortly" just to be told they can't help me and I had to contact Amazon. read more

First let me say the employees at this store are awesome it's the management that needs to go! Poorest managed store in Cali they run out of produce on the weekends I never have enough people to do check out they put in other stations to self check out that are not busy enough and tried to cut back on the number of cashiers. If I were running the store I would fire all the management and bring in folks to know what they're doing read more

Never enough checkers on the weekends. Never. Lines and lines and lines. There are plenty of people looking for jobs. Hire some of them.

The staff at this location is hit and miss. On the floor, everyone is really helpful, especially the meat and bakery department. However, my experience with their cashiers hasn't been great. 4th time checking out with an ill tempered cashier. Never met anyone less suited for customer service than Regina. It's really great to be snapped at because you failed to remember entering your Ralph's card. Seriously, she handed me my ass. Once done, she placed my half and half on a crushable item. She shot me a look when it happened, but I didn't notice until I got home. Going to do my best to shop at Trader Joe's, Target or Bristol Farms. Same prices (if not better) with less attitude. I won't be missed. read more

Thank you Nicole from the bakery!!! She was kind to inform me of my option of cake toppers was not available and changed my pick up date to the correct one due to my mistake. My cake was ready and beautiful when I picked it up! Thank you for your help read more

People are friendly. Place is clean. Happy with this Ralph's for over 25 years. Parking can be a little crazy but it's only because people are lazy to walk. read more

I come here very often in the afternoons, but today I came in the morning. The service was not pleasant. Pamela was my cashier she didn't even acknowledge I was a customer. I didn't get a hello or good morning. I was observing she spoke with the customer before me and after me. Maybe she forgot I don't blame her for not holding a conversation. Just a simple hello would be kind. read more

My dear friend, I write to you because I believe you to be a reputable, responsible, and trustworthy person and have nowhere else to turn. I am in possession of $12,000,000 ($12m) from my late father, the unjustly deposed King of Nigeria. I am willing to offer you 30% of the total sum as compensation for your efforts after the successful transfer of this fund to your nominated account overseas. From the moment, I read this special message written personally to me, I knew my life would change ... forever. What does it have to do with this Ralphs? This is a Ralphs Supermarket just like the other 255 in not-so-sunny California. Step out of the rain will ya and smell the Ralphs with its proud, but ironic slogan of "Great food. Real Low Prices!" ... Which should really be amended to simply "Food. Prices." Sure, the get-rich-quick-scheme may be a little suspect, but don't ya see ... THAT is the point ... I'll get rich quick so I can afford food at Ralphs. To celebrate my soon-to-be-rich ass, I stopped in to get four 6-packs of beer taking advantage of the 30% discount when you buy 4. The same 30% deal is awesome for Mr. Fancy Pants getting six 750ml bottles of wine, too. Of course, since I'll soon be rich, saving $10 bucks won't matter plus I'll be the Duke of Ralphs thanks to the Princess of Nigeria. Until then, see you in the liquor section. read more

This is a nice store. As soon as you walk in you walk into a display of beautiful fruits and vegetable. It's a pretty big clean store. They have a large selection of wine and cultural foods. They have a nice selection of flowers and plants to buy. The price our ok. But the morning star brand of soy products was a bit high. The customer service when checking out was great. I was Greeting with a smile while ringing up this high bill. :) read more

NEVER EAT AT THE DELI INSIDE THIS RALPHS!!! I literally just witnessed a clerk drop Boars Head Deli meat on the floor, to which her manager responds: just put it back, don't worry -- no one saw you. Well lady, I definitely saw you. When I told them it was gross, they did not even respond. Imagine what they do when you're not looking!!!! Someone call the health inspector. read more

This is the Ralph's that is closest to my work. Since it's located in Manhattan Beach, it attempts to be more upscale with a Starbucks kiosk right inside near the north entrance and has lots of different products to choose from but a Ralph's is a Ralph's is a Ralph's. Unless it's a Ralph's Fresh Fair. All Kroeger's! The stockers were friendlier than the cashier I encountered shopping on an early Monday morning before work. She either forgot her happy pill or needed an infusion of caffiene. Or maybe both. read more

Great location very clean store. The deli is one of the best in the area perfect for me to stop and grab dinner on my way home. Service is always good the employees are attentive and very nice. Large store with a big variety of items and the new cheese bar is awesome. read more

Ralphs - Can't go wrong with Boars Head, great deli at this location. - Grocery Near Me - Manhattan Beach, California

Had a poor customer service here. Called managers attention of the poor customer service in Deli Section. Manager's name is Chris Simone is so rude. I'm pretty sure that if I'm a White or a Caucasian this issues will be handle more nicely but what he did is he argued w me and embarrassed me in front of the white customers. This is definitely a RACIST / RACIAL . Since I'm a Filipino that looks like a Mexican. It happens at 7:15 to 7:45 pm. It's a big Deli Section in this Manhattan Beach mostly Caucasian residents and there's only 1 employee serving /working. The rudest manager in this store. I've been a Ralph's Customer for 10 years and I never had any problem like this. I was never been humiliated in a store were I've been shopping for almost 10 years just tonight w manager name Chris Simone read more

Huge (the biggest Ralph's I've ever shopped), clean, well stocked, polite checkers, helpful staff. I have no idea why there are so many negatives reviews. I shop here often,and have always had a pleasant experience. read more

This was my first (and probably last) visit to the Manhattan Beach Ralphs. After grabbing lunch at Islands and dessert at Susie Cakes, I knew I needed to get to a grocery store for some no-bake lasagna noodles as I was making lasagna for dinner that night. I know Ralphs carries them, so we stopped in. At first, everything was great. The noodles were on sale and the self checkout process went without a hitch. Then, my little cousin asked if we could get a ball. The Ralphs in Arcadia and Monrovia both carry large handball-type balls. We didn't see any in this location, so we asked an employee. Here's how that went: Me: Do you have a toy section anywhere? I didn't see one. Guy: Nope. Me: Oh, okay. All the other Ralphs carry them..... Guy: It's seasonal. Sometimes we do, sometimes we don't. Try CVS next door. They carry more "general merchandise" Really? "Nope" is your answer? So then we grab a coffee from the Starbucks inside the store. Some guy, who will be referred to now as Stoner Bob, was possibly the world's slowest barista. He proceeded to make our drinks incorrectly (hot instead of iced) because his fellow barista (she looked like Whitney Houston when she was on crack) kept bugging him to show him all the renovations they're allegedly doing. At one point, Stoner Bob stopped pouring my drink so he could turn and see what she was talking about. Then Stoner Bob remade my drinks and felt the need to take the wrappers off my straws and put them inside my cup. Icky. Probably won't be back if this is the way they run things. read more

This review is for the Deli. It is so poorly run. They have a place for a line but no one behind the counter ever looks in the direction of the line. They move behind the counter without making eye contact. When you move up trying to get service, they tell you to get back to the end of the line. This is not worth it. I just left without getting anything. Worst customer service. read more

I had a great experience at a recent shopping trip because of two Ralphs" employees: Migel Lopez and DeAndre Cole. I had left $20+ of purchased groceries in the store parking lot and these two staff went out of their way to help reunite my missing groceries and I. Their efforts were very much appreciated as the store was packed with customers and MS Cole and Mr Lopez were very busy. It was great customer service. Thank you. Larry Styza Redondo Beach, CA read more

During my checkout with Atul J I experienced terrible customer service. After giving her my phone number, I asked if that number worked correctly and she replied with "I would of told you if it didn't work, right?" I found her comment extremely sarcastic and rude. I had to find the person in charge myself because she would not call the manager to the front so I could speak to him. I found my everything well but my shopping experience left off with a bad tase due to Atul's attitude. read more

OK this is going to seem weird but I have to review this place and let my fellow yelpers in on this little secret. This Ralphs super market has a broiler bar. What this means is you can stop by at lunch and not only get a fresh made deli sandwhich but you can also select from a pretty good range of broiled meats to either put on a sandwich or sold as a plate with a few sides. Now let me start by saying you do not want to even look at the side dishes if you are on a low carb diet. It is potatoes, pasta and rice and plenty of it. Even the vegtables all seem to be swiming in some sort of cream sauce. Yeah this is comfort food gone wild. The meats are very very good. Now the secret is getting the right counter person to serve you. There is one young lady that is a little more generous than the others. Let me put it this way. I am a pretty big guy and I could only eat half of my meat and two item combo. If you work in the area this is one of the best lunch meals you will find for miles. They also have a variety of chicken dishes if slabs of meat are not your thing. it is a bit inconvenient but hey where else can you be freaked out by ghouls and get a hell of a lunch deal to boot. read more

I do wish there was more handicapped parking outside (it's a madhouse) but I can't fault Ralphs for that i don't think. This one was clean and organized even with the holiday rush. The guy was helpful when we were attempting to find an item quickly and knew exactly where we should go. read more

I have come here all this week once every day since Monday and today is Thursday to make different Western Unions and send money to my family who is repairing our house in my country. This is the closest place for menso I come here first. Every tome is a different excuse, systems are down, already closed (1pm,3,pm,6 or 7pm) don't matter at what time it seems that they close at their convenience every day. Today is that their manager is on a meeting and have just stepped out on that same minute. My point, don't come here to do any transactions unless is just to buy groceries and not even that if is possible. read more

I live across the street, so even if it sucked, i'd still go. All Ralphs have great produce so I'm not surprised by the reviews that talk about their selection. This is a Ralph's Fresh Faire and as such, have a slightly better booze and cheese selection with improved deli counter. The only thing i don't buy at this Ralph's is seafood but that is more to do with them as a company adding color to make it look better. Seeing the Color Added sign bugs me. The prices are not any different then other members of the chain. I'd avoid it on Sunday because everyone goes shopping for the week on that day. Midweek is not bad. Parking is huge and i've never had any issues there. Their receipts also have discount coupons for the car wash on the corner and the 30% off the dry cleaners next door(kind of expensive, so this is a big help) If you need help with wine, talk to the Wine Steward. He has helped me many times and has made some great recommendations (he doesn't just slang you expensive bottles, some great $9 rec.) read more

How the heck does a Ralph's as nice as this one have 3 stars? Ya'll be crazy! ;) I hate that my boyfriends place is near this store and I get a crappy Vons. Lame sauce. This store has a great meat and poultry selection. Fresh made kabobs for grilling, nice selection of other fun stuff. Clean and friendly. This is by far the nicest Ralph's I've seen since living here in LA. read more

Passed around from employee to employee for a return that should have taken a minute to process turned into a harrass fest...read screenshot attached to get better idea of nasty behavior on receited Bento Box current merchandise in store...eventually leading to Checker Karen S trying to stop return because she is obviously deranged...screaming at me that she is not a dog...she is not a dog! With teeth bared into ugly grimmace after she ordered me into another line that she refused to wait on me...I dont know her except when I returned a salad with a bug in it to the manager she took it and ate it to be gross...all Checkers are held hostage until Shanika, manager gives the word to process the return with every excuse made not to return it..it's not the right price..that's not the right receipt.. that isn't our merchandise...we don't carry this...go back where you bought it...enter Vanessa to stand in for Ed on conference call and Juice product guy trying to get Ed on the phone to come down...no name badge on Shanika...told by passive employee to go ask her then laughing...disgusting place..and at one point Shanika front end manager tells me while standing at a register she will only give me store credit even though the receipt says cash...and I told her so...it's cash...that's what I want...nope she wasn't budging... read more

Ralphs - Complaint letter about harassment from employees - Grocery Near Me - Manhattan Beach, California

Ralphs stores tend to be more expensive than other grocery chains, but they also carry tend to stock a greater variety of products. Unfortunately that's not the case at this particular Ralphs. What little variety they do have, seems to diminish daily, as products disappear from the shelves with unnerving regularity. And once something disappears from this store, it's generally gone for good. Sort of like what happened with Jimmy Hoffa. Now, the manager of this Ralphs probably had nothing to do with that Jimmy; but I have a strong suspicion he was responsible for the disappearance of Jimmy DEAN ... Breakfast Sandwiches. Why is it, I can I buy products like this at all Ralphs but this one? I asked the manager to please start carrying this product again -- or even special order it for me, prepaid -- but that got me nowhere. Well, I didn't actually TALK to the manager. After all, nobody seems to know who the manager is. But they did let me write a note, and leave it on the service desk. So why do people say this store has no customer service? ;-) Don't assume that only gourmet breakfast cuisine can fall prey to this manager's whim: Anything can go, at any time. He has the power. Just a wave of his pencil is all it takes to make even huge 40 lb bags of water softener salt disappear. Like many people in Manhattan Beach, we need to use a water softener to prevent our extremely hard tap water from destroying our plumbing fixtures. Softeners in this area must be fed 40 lb bags of salt every few weeks. But water softened with sodium chloride salt pellets has high levels of sodium, and that can cause high blood pressure in humans, and kill plants you water with it. Fortunately, water softeners can use potassium chloride salt instead; and water softened with potassium chloride salt is actually beneficial to humans and plants alike. So for years, I used to buy a 40lb bag of potassium softener pellets from this Ralphs, every 16 days. But all good things must end, sooner or later. (Although, at this Ralphs, it's always 'sooner'.) And true to form, a few months ago the potassium chloride shelf tag was gone; the shelf bare. Fortunately, this Ralphs appears to be uniquely bad; the exception to the rule: Most -- if not all -- Ralphs are well managed. Indeed, there are great Ralphs just a few miles away, in El Segundo and Hermosa Beach. That's where I go to get all the disappeared products like potassium water softener salt. In fact, I think I saw Jimmy Hoffa AND Elvis in the El Segundo store. ;-) I recently noticed this Manhattan Beach Ralphs no longer carries ANY water softener salt, of any kind. So I'm betting I'll soon see my neighbors shopping at the El Segundo and/or Hermosa Beach Ralphs. read more

They have the kid grocery carts!!!! My family loves going here. The price is ok for Ralph's. The produce doesn't have a lot of fresh items to pick from. I gave it a lot of stars because the employees are nice and friendly, they will even crack jokes with you. They are helpful at check out lanes and I have never had any issues with the employees. The minus one star is because some of the items I like they run out of and wont carry it again at all or months in between times. I'm sure that's a vendor issue. Also fresher produce would be good. Other than that it's a great Ralph's. Some down the way are mean and rude but no issues at this location read more

Ultra-fancy and for some reason, smelled ridiculously like Cinnabuns when I went in. I was tempted to buy something from the bakery just because of it! Went in for the 50% off meat sale, but the butcher informed me that only cheap-y rib eyes were 50% off and directed me towards the value pack wrapped ones, which looked ... well, gnawed on. I told him the other Ralphs down Sepulveda closer to the 105 was able to give me individually wrapped pieces from the butcher display but he said that THIS Ralphs had higher quality meat. Plus, myself and two other shoppers waited at the butcher counter for 10 minutes without anyone appearing. I finally went to the bakery and asked them to ring someone. A few minutes later, the butcher came strolling over like he didn't have a care in the world. When I turned and made eye contact with him, he started walking slower, with exhaggerated slow steps, like he was running but in slow-mo. Umm, keep three people waiting and you want to mess around? You're so not funny. read more

I do frequent this Ralph's. I quiet enjoy it actually. Of all the Ralph's, I always find crazy good finds on the clearance shelves. Shoot, I just told you my secret. I found an entire collection of grilling tools for less than 20 bucks before Christmas. I gave them to my bro-in-law. Let him think I spent almost $100 for grilling tools, when, I really didn't even spend $25. Guess what sister-in-law is winning? Haha I also want to give a shout out to the deli department. Giving samples, treating me like gold. Customer Service goes a long way. Food is expensive, & I hate wasting. Being able to sample a small taste saves money, cuts down on waste & helps the environment. I also find they stock their food properly, date wise. I've found expired food on the shelves of other groceries around the area but not at Ralph's in MB. Deli food is always really tasty & bread/rolls soft, chicken & sides are fresh, & the deli employees are always honest about what is the freshest or hottest. I am always appreciative of that honesty. I like when people are straight up front. No holds bar. These are your options. Last night I shopped at Ralph's, & I received the best compliments from the checker. I will have to find my receipt & post her name later, but she was so friendly & paid such a nice compliment. That always deserves 5 stars. Heehee... Keep up,the stellar work! read more

Late night shopping and lost my phone... employees are so kind even at such a late hour. Miguel the manager that night and this sweet bagger took the time to help me find it. When We couldn't find it at first, I thought for sure it was gone As I was leaving the store head down, the manager came running out of the store yelling to catch me as I was getting in my car. They had found it in the chip isle! Thank you guys so much for taking the time to help me find my right arm! Lol read more

Even though I work just a few stores down, this was my first time at this Ralph's location. As I was shopping, multiple Ralph's employees would Check in with me to make sure I was finding everything okay. However, one individual stuck out to me. When I went to pay for my groceries at the cash register, Susan R welcomed me with a warming smiling and asked how my day was. Her kindness and patience made going out to shop an absolute joy. Thank you for making my day Susan!!! read more

Generally I really like this store. Unfortunately today was awful, severely understaffed with only 3 cashiers and no support from the manager. I was told that the manager was in the office when I asked to speak to them. Why a manager is in their office when there is a 30 minute wait to cash out is beyond me. They should be on the floor supporting the staff. The checkers and baggers were fantastic for how many people were in line. They worked as fast as they could and were very nice. read more

Ralphs is Ralphs is Ralphs man. This one seems to be pretty crowded though, i'm sure it gets a lot of run-off from the mall and eating places i suppose. parking is cake... oh, speaking of cake (awesome segway i know) The bakery has this AMAZING tuxedo cake. Now, i'm not one for cakes or sweets, I'd much rather have a fruit based item but I would break any diet for this deliciousness. Its what my family gets for every birthday every year. read more

I go here for my work trips. I rent dvds from the redbox and it had everything I wanted. The selection of coconut water is really good here. Pretty much every brand you would want. Blue monkey is my favorite here, but they have taste nirvana, zico, one, and vita coco as well. Last time I was there, taste nirvana had a aloe/coco water drink which is even better! read more

Pretty basic offering. People were nice and helpful, checkout a breeze. Layout is a bit confusing, but I eventually found all the stuff I was looking for. I am an out of towner, so don't have much to compare it to locally. read more

I would go at least 3.5 stars for this Ralphs. I haven't been to this one that much so I'm not sure if it consistently good. This Ralphs is a fresh fare so there are better quality ingredients here than your run-of-the-mill Ralphs. They had a pretty impressive produce section. There was also a nice cheese station and a large selection of wines. I didn't visit their seafood section, but they had a good selection of Choice quality steaks. In terms of the checkout, they do have self checkout here, which was very quick. It seems even express lanes have long lines these days so this self checkout (with working stations) was a pleasant sight. The parking lot was pretty easy to find a space as well as to get in and out of. I have a pretty good Ralphs next to me in Marina Del Rey so I'm not sure if I would return very often to this one. But if I was in the area and needed some groceries, this Ralphs would be a good option. read more

Plenty of Ralph's around here. I come to this one, because it is the most convenient from work and its layout seems to be the best. I have also found items here that the one in El Segundo doesn't have. It does get busy on Monday's though with all the elderly ladies and coeds buying their weekly food. Is there a college nearby? read more

I understand that covid has been rough on all of us, including grocery stores I guess, but the amount of times now over the last year that this store has sold me food that was moldy, rotten, and/or had literal bug corpses festering away inside is disturbingly high. Today was the last straw after finding what looks like a dead beetle in a loaf of bread I just bought a few days ago. I will never shop here again. Do yourself a favor and go somewhere else. read more