Are all Ralphs Markets the same? I'd say no. And, not to brag, this Burbank Ralphs is a hit. Exceptionally friendly staff who go out of their way to greet you. The ladies in bakery will write on any cake while-you-wait, and the deli meat folks even remember what I like. They always have a super selection of fresh flowers, if you're on the way to someone's place for dinner and of course you can't go empty handed. Feeling like a bargain hunter? Their "broken/reduced" area (regrettably, it's right outside the bathrooms) sometimes contains gems for pennies. Their Ralphs-brand carb-free yogurt is the bomb by the way. A hit! read more

I've been coming here as a regular customer for a few years and the food is decent the staff are okay but I do not appreciate the management harassing the local street musician to stand outside I think that it makes the business a lot nicer to come to and that the management keeps harassing local musicians I think that it does not make management look good read more

A pretty nice Ralphs, it appears Ralphs has upgraded their supermarkets across the board and all are really on point! I am as happy to shop here as I am with Trader Joe's and Sprouts, as I used to ONLY use those two places. Came by for some alcohol and damn! They have better deals than BevMo, Jons, other markets, and even some liquor stores. Plenty of selections and everything is clean and organized. read more

This is my favorite store!!!!! I love shopping there. It's very clean the workers do they best they're all Professional!!!!! From store supervisors to cashiers they're all deserve the big applause I recommend Everyone to Atleast one time shop from here and they gonna love it !!! I'm a regular shopper for over a 25 years Now... read more

I was harassed at a cashr register by a woman 's black staff. When buying beer, Show me your ID. I showed it. Then bring your passport. I am not young, My looked at the ID, she say I don't know. Anyway passport. I will not go there again. Anyway discrimination. Anyway I was discriminated to black female staff. No good read more

I'll admit it. I am a Vons shopping fan. I like their Safeway brands and Lucerne Brand foods. They're delish. I am not a fan of the Ralphs brand anything. I think it lacks quality, but in any case, before I made the switch to Vons, I was an avid Ralphs shopper, and at this location. Very close and convenient. If you live in the area or grew up in the area, chances are you're going to run into people that you don't want to see here, as it's happened to me pretty much every time I shop here now, and every once in a blue moon at that. So that whole self checkout doodad really is a wonderful thing. Big produce area, like the frozen selections and big bakery/fresh foods area. And the place is super nice and clean! Lots of parking too. read more

Angela in the flower department is awesome!! We come to her for our monthly office birthdays. She always goes above and beyond when making our flower arrangements. She is a very sweet person and always makes sure to send us off very happy. read more

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A good deed will never go un-noticed! Francis was a tremendous help! Her customer service was 100 percent excellent; she went above and beyond in helping us get through a speedy check out in the "self-service" check out stand. Thank you so much for loving your job and providing us with such great help. We appreciate you! read more

Even though one of their manager's is a sleestack many of the staff here are friendly. Although, in the past I have actually heard checkers verbally belittling baggers. That I found appalling enough to mention to a couple people on two occasions. One female checker with black hair was the one I saw doing it. I was disgusted. Treat fellow employees with respect. The produce people are attentive. Sometimes lately they seem to be out of stock of certain things or what they do have the selection is not good. Not sure why. Particularly the tomatoes and artichokes. Another suggestion might be to add more Daiya products! If you do you'll be able to stop losing customers to Sprouts, whole foods, and Gelsons. Lastly, your manager doesn't know what Instacart is. Well you should all know what it is because it's huge and getting bigger. Your products are being sold on there and delivered and you should be knowledgeable about how it works. You should also be able to help customers and shoppers who buy your products! Get the app, familiarize yourselves with it. Thanks. read more

FULLY got profiled in self checkout just now just because I was using food stamps. I had to split my order first of the stuff that didn't qualify putting on my normal card. The guy is was already hovering VERY obviously and obnoxiously even before I went to the next payment just because I took slightly too long to bag for his liking I guess. I put my stuff in as the to guy is inching closer to make sure I don't steal anything. The SECOND I whip out my EBT card the guy LOUDLY asks "DO YOU NEED HELP WITH THE KEYPAD" like no I don't sir. There was NOBODY in line behind me either so it wasn't even like he had to hurry me up. Absolute classist trash. read more

By Ralph's standards, this is a pretty nice Ralph's. It's on the larger side with a larger selection. Also has a nice , large parking lot (although getting in/out can be pretty scary). Big produce section, well lit, clean. read more

Not a bad Ralph's. It's huge, open late (2am, I think?), and has plenty of parking. It's also conveniently located right off the 5 freeway, next to a bunch of other stores (CVS, Togo's, Habit Burger, Starbucks, etc.). They've got so many items in stock (since it's so huge), and the variety is definitely plentiful. There's a large bakery/deli section, and lots of items besides groceries (like pots and pans). It's an ok grocery store, good in comparison to other Ralph's stores, although I prefer stores like Whole Foods and Sprouts whenever I can get to those. I do like that there's self-checkout, and it's what I usually use. read more

My go to place to get some delicious, nutritious and fresh food! This place filled with super nice workers and nice variety of products that would satisfy any taste! read more

Ralphs - Grocery Near Me - Burbank, California

If you shop here past 9PM good luck. Self checkout will always be closed at night and they only leave one person manning the register. Be prepared to wait 20+ minutes in line. read more

It's 2022. This location is in Burbank CA. Get Apple Pay. I spent 30 mins shopping and for them not to have Apple Pay.

The cashiers in this Ralph are miserable . They need to fire all the old ladies here and get young staff they suck at being cashiers and always upset if u do something that's not fast enough for them. Retire already of find a job that ur will be happy. read more

Many selections customer service is great they always work fast their shelfs are always stocked and it's always a pleasure going there. I always find so many new and different flavors in different products I buy. Just love it thank you staff :) read more

I cannot believe it is a Saturday at 2o'clock there's no express line but there is for self checkouts. Very sad that we are basically replacing people with machines it takes twice as long. I choose to not shop here again. I have five items and it's taking me 30 minutes just to get out of here. Very sad and disappointing read more

My review is for Angela in the floral department. She has never failed to make the most amazing floral arrangements that any other Ralph's could never compare to. She's extremely talented and super sweet! I'm so happy she's back!! read more

Friendly worker at check out, great!. And plenty of things I am looking for. Third time I came there. Except I don't like security guard, young white male with dark haired, he's sour looking except he would smile at white gay men or white men. I observed his attitudes on randomly people. He won't make friendly greeting based on someone's race. read more

Don't go to this Ralph's if social distancing during the pandemic is important to you. The store was packed with people today before they started lines when the security guard arrived at 2:00. I was a little disturbed when I saw employees removing masks to chat and right at entrance so we could not avoid. I mentioned mask on face is important and the guy said he only took it off to talk. What? I am a senior and this is my closest store so I spoke to the manager, who was distracted. Get with it Ralph's. read more

This is normally an ok store, but during COVID-19, I will avoid it. There are shoppers with no masks or masks around their necks instead of on their faces. None of the staff says anything to them. I did see sanitizing going on which would have been good except that the cleaners walk right up next to you while they wipe. The checkout stand was even worse. The checker behind me kept coming out of his plastic shielded area and standing right next to me and hollering to someone. This happened at least three times. Have they never heard of physical distancing here? I don't plan to return until the pandemic is over. I appreciate the workers who are there for us despite the virus, but I don't feel safe here. read more

God forbid if there's ONE person that can blow up a damn balloon for me. Every damn time I come here whether it's early in the morning, midday or at night their response is always "the people who do it are not in" or "they left" but today takes the cake.. the girl didn't want to do it for me because "I need to watch the self check out" ... worst customer service ever read more

They have just about everything for my grocery needs. I would like to see the nut and dried fruit dispensers kept clean. I've seen mold in the bins and bugs when the bins aren't full. They would have 5 stars if wasn't for this. Otherwise, I find the staff very helpful. They go out of their way. One employee cut a piece into a watermelon for me to see if it's a good one. It was and I bought it but he really went the extra mile, said it's store policy to help the customers to their satisfaction. It's a pretty big Ralph's and has a good selection of products, including home and kitchen supplies. There's a deli, a bank, and a descent selection of organic products. The isles look clean and shelves well stocked. I do recommend this place with the exclusion of dispensed nuts and dried fruits. read more

This review is long over due but still owed. This review is for Angel the cashier. He is so polite and positive, and made my check out process so simple. I had a ton of groceries and he helped me with them all and was very kind. Thank you Angel. Your actions won't go unnoticed. read more

The store is completely stocked, which is awesome! Very disappointing though to see that Ralph's is not enforcing mandatory masks for shoppers or for their staff. I realize that there is so much misinformation on whether or not masks can protect you... but here's the thing, it can't hurt. There are essential businesses that are requiring employees to wear masks. It's kinda gross to think that the employees may be coughing and breathing (not on purpose) on the boxes and bags and food that I'm taking home to my family. Other shoppers are just walking around unmasked with their hot breath all over the place... ew. Next time I go in, I hope that everyone is required to have a mask on! read more

I usually come here buy my breakfast before i go to work, this morning when i did self checkout as i was about to leave this lady comes and asks "did you buy a bag??" Are you kidding me?? No i decided to steal a bag for 10 cents you idiot!! I showed her my receipt and left! Very disrespectful!!! I spend hundreds of dollars monthly at this ralphs, which i will not do anymore!! If anything it would be nice for them to look at their bread section which has bread with fungus on it all the time!! read more

DO NOT EVER ORDER A CAKE FROM THIS BAKERY!!! They do not care about their customers and they obviously don't care about doing a good job. This was a "Star Wars" cake, although it looks nothing like it did on their website. The words don't even fit on the cake AND they spelled his name wrong! How do you mess up the name Kevin? When I pointed out the mistakes, the lady SHRUGGED HER SHOULDERS and said, "I didn't do it." Does that make it better? While she did thankfully and begrudgingly fix the name, she left a fingerprint in the cake at no extra charge! I can't believe I paid for this atrocity. Does anyone have pride in their work? At least no one has reached out to me from the store....that shows exactly how much they care. STAY AWAY. A six-year-old could've done a better job than this trainwreck. Thanks for nothing. read more

Ralphs - FAIL! This is how Ralphs Bakery makes a Star Wars cake. It looks nothing like the picture, is horribly aligned, and the name is misspelled. - Grocery Near Me - Burbank, California

This has to be the WORST Ralph's in all of Burbank. Since I pretty much bike everywhere I go, the bike rack looked rusty and was rackety so I locked my bike near a pole. The customer service was just abysmal and the guy working the deli was rude. Not to mention the lady who was working the register. There's a reason I only stick to the Ralph's on San Fernando and not the one on Alameda. read more

The elderly woman that was working the self check out at 3:30 PM On August 28, was extremely rude To me for no reason, I will not be going back here read more

When I moved back to Burbank in 2010 the Ralphs on Alameda was my favorite store. Better than Buena Vista / Victory which is right down the street from me. Better than San Fernando Rd. Something happened when they remodelled 2-3 years ago. First I noticed brands that I used to buy at Alameda were no longer carried. Also noticed a reduction in staff which might correlate to the Alameda store becoming disorderly and less clean. I still prefer Alameda over Buena Vista and San Fernando for produce choice and freshness. And prefer Alameda for beef/chicken/turkey over BV and BV over SF in order of freshness. read more

Today on a beautiful Sunday. I stopped at Ralph's to get my ingredients for my huevos rancheros, I was planning to make for breakfast. The secret to the sauce is the tomatoes. The riper the tomatoe the tastier the sauce. I asked Juan in the produce section to tell me where to find the discounted produce section, because I always get my ripest tomatoes in that area at other local Ralph's. I don't know what Juan heard me asking. His response was so rude and demanded where, what city have I found the riper tomatoes in a discounted area. How dare the other Ralph's is selling overly ripen tomatoes in a DISCOUNTED section!!!!! Juan went into saying he will have to call the tomatoe association department and inform them of other Ralph's locations selling riper tomatoes in a discounted section because that was a no no. The tomatoes can be moldy and cross contaminate other foods...What The ....!!!! This fellow Latino doesn't know that the secret to the best salsas is the ripen tomatoes, and no one has gotten sick from eating good salsa. I kindly explained to him that any fruit or vegetable not properly washed can get people sick if contaminated. I have no idea why Juan was so rude over a simple where is your produce discounted section. Maybe he needs a vacation or he needs to eat huevos rancheros with a delicious salsa made from RIPEN tomatoes . Perhaps Juan needs a refresher class on good customer service skills. By the way there's an African American gentleman working in the produce section. He is so kind, respectful, and SO NICE nothing like Juan. I was so upset at what had transpired that I didn't get this employee's name but I'm sure management will know who he is. He is a gem to your store! I hope he knows that his kindness towards me went a long way and erased the unpleasant approach/comments Juan left me. read more

Selling expired food countless times! Beware! It may say it's on sale.. but that's because it expired a month ago! Shame for selling expired food! read more

Can you say Racist? lol I've been around the world, met all types of people, and experienced all kinds of discrimination, I don't really give a sh*t about what anyone thinks or says, but there's a point when enough is enough and F YOU is deserved. To the manager, assistant manager, and some managerial whities that work there and can't fake a smile or help anyone that isn't white or hot white or old white, GFY! I only come here cause it's the closest place to me, and everyone in the store is nice to me and my family for the last 4 yrs, except for you know who. If they got shot in front of me, I wouldn't lift a finger, why? cause they don't lift a finger or even look my way or that of others that look like me when we need help. What's funny is that this is Burbank, right at the border with Glendale, so most customers are Armenian and Latinos. The rest are caucasians who like to show up before holidays, or the daily elderly that live close by. Bittersweet experience going here. read more

I have purchased a few hundred dollars worth of gift cards over the course of this year as well as received as gifts gift cards purchased from this store. These gift cards were fraudulently used and were zero balance when the people we gave them to attempted to use them. A couple Express gift cards I received that were purchased from this store were fraudulent, the numbers were invalid and did not exist Beware!!! DO NOT BUY GIFT CARDS FROM THIS STORE!!!! I have emailed the Corporate office and I hope to get a response. read more

This is to publicly express appreciation for Lori (assistant manager). The morning was not a good one for me, and she was so kind to help me check out in the self serve line, and bag the items up. It was also good to see her redirecting other shoppers to the self-serve line when the other lines were getting too long. Lori has the interests of the customers at heart. read more

One of the best Ralph's Groceries in the area. They just completed a major remodel of this store and it's now better than ever. Almost all of the employees are very courteous and willing to help out with anything you might need. Only thing I wish they could do is bag as well as Trader Joe's. read more

This is not just another Ralph's. Not by a long shot. It is really nice and spacious inside, like shopping at a Gelson's type store. Really nice. The 5 stars is for their kitchen supply section. Stocked with all kinds of amazing goodies... I can spend a fortune shopping here for my kitchen! read more

I like to do purchase in the Ralfs market. Grossers always fresh and a big assortment of alcohol. Great food for those who do not like to cook. And a lot of different breads and pastries are baked on the spot! read more

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Great place to do grocery shopping, get some coffee and get some amazing prepared fresh meals!