Bought several pairs of shoes from them over the years and they are always helpful and experienced runners willing to share tips and advice.

I recently went to Raleigh Running Outfitters at their Cary location. My husband had received excellent service there previously, so I decided to go there. I wanted some expertise in picking out a running shoe. I got that help and genuinely nice customer service. He gave me his full attention and spent a lot of time with me. I was expecting to pay a little bit more than the big box sporting goods store that I previously bought my running shoes from, but the prices were about the same. They had a good variety of running shoes from full support to bare foot running styles. They also carry accessories (like hydration systems), runner's gels, 26.2/13.1 stickers, and running clothing. The excellent service, competitive prices, and the fact that the store is locally owned all make me a huge fan. I loved this store and will return every time I need a new pair of shoes or running gear! read more

Reviewed RR several months ago awarding them a 3 star. I stand behind everyting I said in the aforementioned review, but I do want to amend my star rating based on my experience today. I received an email teaser from RR or Jack Rabbit stating they were having an End of Season Sale. Called ahead to see what items they were marking down and decided to check it out. I am glad I did! Spoke with Sam, the location Manager, and he was fantastic. Extremely knowledgeable and patient. 5 star service from Sam. Purchased a pair of Mizuno Wave Runners for $35 (Regularly $120), and Sam was thorough with my fitting, and made sure they were appropriate for my exercise needs. Thank you Sam. Would like to award them 5 stars but I still find their overall inventory to be lacking. Great deal and better service. read more

Went to get sneakers for marathon running. The associate, Tyler, was very nice, patient, and knowledge. He assisted us with selecting the right shoe and socks. Also, they support active duty and veterans. Would definitely recommend. read more

Got into running last year and just got a cheap pair of shoes. When I upped my training for a half marathon, I was having a lot of aches and pains, shin splints, and blisters so I decided to stop in for some relief. Was fitted for a new pair of shoes and was given a few different options. Did not feel rushed at all to make a decision and the gentleman who was helping us was very knowledgeable. I felt like I was getting a world of information, and not just sold on a product to make a buck. Ended up with a great pair of shoes. He also took the time to help my husband with some gels and supplements for his upcoming tri. I ran today for the first time in my new shoes and it felt like I was running on air. My shins didn't hurt a bit. That's a win win for me! We will definitely be back to get more advice and products as training progresses. read more

This review is for the Cary location of Raleigh Running Outfitters. I knew that there was a Raleigh location and became aware of this location at the local fitness center. Similar to the review for the Raleigh location, this place is great. I think they only hire runners to work there...REAL runners. I do not fall into that category. But I care enough about my body to try to limit the damage jogging does to it. The best way to do this (besides getting in shape which is why I'm running in the first place) is to get fitted for a proper pair of running shoes. The Cary location has been open under a year according to the helpful employees. I think they also have some track shoes, walking shoes, and cross-trainers. But this place is all about the running shoes amigo. Anytime I go to a specialty store I expect to pay somewhat of a mark-up over a large box store. Some mark-up is okay and it's totally worth it for the expertise that you get. And I was pleasantly surprised at this store's prices. The guy who helped me out was very patient and went through a process to break down exactly what type/style of shoe I needed (not wanted). After narrowing things down I found my pair and walked out of the store a happy camper. I can't say enough good things about this place. Anyone into walking/jogging/running would be doing themselves a huge favor by buying their shoes here as opposed to a large chain store. You may save $5 or $10 at a sporting goods store, but you'll pay for it down the road (no pun intended). So save yourself some pain and head here instead. Your feet, shins, and knees will thank you later! read more

I think this is probably the place to go if running is your life and you fully participate in the runs and programs they offer. With that said, I went in willing to pay more than the big box store or the Internet sites because I wanted not just the shoes, but also the specialty-store fitting experience. The fitting experience was average and comparable to what I've had at the big box stores. But, I walked out pleased with a solid pair of shoes. When I priced the shoes on the Internet, out of curiosity, I realized the mark up was $60 higher -- almost a 40% mark up. The pair they sold me was the same price as the latest version of the shoe, yet they didn't sell me the latest version of the shoe. The return policy is reasonable though and I was able to return the shoes. read more

This location is conveniently located on the way to the White Oak ATT access. So, if you find you forgot something for that long ATT run or you realize during a run that you really need new shoes...this is the place. The latter happened to me, so I stopped by thinking I would just have a look and shop around later for the best price. I was pleased with the help that I got and the shopping experience there, so I ended up leaving with new shoes. I also had the opportunity to witness the employee help another shopper who seemed much more concerned about bright green vs bright purple shoes than whether they were suitable for whatever she planned to do with them...which clearly wasn't running. The employee was handling both of us perfectly. He showed extreme patience as she tried on box after box and still managed to give me the quality discussion and assistance that I needed. They have running apparel and accessories and their prices were reasonable. They organize some social run groups, including one for women, which is outstanding. In the Cary area, they are now the (new) top of my list when I need something. They just need to change that name :-) read more

The wife and I came in on a Sunday expecting the place to be slow. Whelp even the best laid out plans fail. They were pretty slammed and only 2 people working. That being said we waited our turn probably about 20 min. We both jumped on the treadmill for video gait analysis. Got evaluated, fitted, and out the door in a little over an hour. I priced my shoes online after I got home and found them on Amazon for the same price. I'm satisfied and feel like I learned something by shopping here. Overall great experience. read more

I have been running for years and finally decided to train for a half marathon this year. I have done shorter races before 5Ks and 10Ks but this will be my first long distance race so I figured it was time I spent some money on good gear. The decision was also based on the fact that I started having some pain on one of my foot after long run (greater than 5mi). After some research, I decided to just check this place out. No intention of buying, I just went in to see. The location was a little hard to find for me (I am pretty new to the area and I live in Durham). Brandon in the store helped me figure out what was good for me. He was very knowledgeable and patient. He knew exactly what I would like. He pulled out 5-6 pairs of shoes for me and I ended up buying the one that he showed me in the beginning. It took me about 30-45 min to finally make the decision. I did not feel rushed at all. I took my time with each pair, walking around and running on the treadmill to see how it felt. They didnt' have the color I liked in my size so had to order it. But I felt like they knew what they were selling. I would definitely go there again for my running needs. read more

Exteremly impressed with this shop. I was worried about visiting the one in Cary because I had only heard of the Raleigh store .. But I could not have been happier ! The gentleman I worked with was clearly very experienced and knowledgable. The fitting process was very detailed from watching me walk, and then recording my run on the treadmill. He was even able to see something going on with my left foot (broken my ankle a couple times) without mention from me. I like that I never felt rushed while swapping in between 3 shoes that were made for my distinct pronation. Highly recommend ! read more

Went to get running shoes. The sales person was incredibly patient and helped us for the better part of an hour while I tried various shoes. Quite happy with the recommendations they provided. read more

My experience at the Cary location of Raleigh Running Outfitters was everything I had hoped it would be. I knew I needed help from someone with expertise both in fitting and with the products and that is what I got. To be able to have one-on-one attention from an extremely knowledgeable salesperson was a real treat. I do not believe that the quality of their service can be beat. I will definitely be going back. read more

We just recently partnered with Raleigh Running Outfitter for a 5k we were hosting for the Apex Friendship Patriot Athletic Club. The manager Sam was extremely knowledgeable and helpful. He went out of his way to ensure our event was a success! Raleigh Running Outfitters helped promote our event and hosted our packet pick up. Tyler worked the night of packet pick up and was very nice and accommodating. The people who work at this store are top notch. I highly recommend them for any running needs. read more

I went to the Cary location today and was positively impressed by the level of customer service, product knowledge and obvious running experience offered by the staff. They took the time to make sure I had the right shoe in a low-pressure, friendly way, and their prices are more than competitive. In addition to that, they offer a generous military discount. After finding this place I will never go elsewhere for running shoes. read more

I went to Raleigh Running Outfitters in Cary one week before running the Wrightsville Beach 1/2 marathon in need of new sneakers because my old worn out ones were giving me shin splints, etc. Sam was very knowledgeable not only about his merchandise but what might work best for me given my aliments. I was very nervous to change sneakers (brand, etc.) so close to a 1/2 let alone have time to break them in. Sam had an excellent suggestion to use my old insoles in the new sneaker so I had the familiarity of the old pair but the shock absorbency of the new pair. He was dead on right with all of it and was amazingly helpful in getting me into the correct size! A big thanks to Sam and Raleigh Running Outfitters as I had my best 1/2 marathon time yet in my new sneakers! Thanks so much! read more