1. Jos A Bank

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    Raleigh, NC

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    2 years ago

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    Alfred A.

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    2 years ago

    It's permanently closed. Was in decline for quite awhile. Rarely had good service or size selections.

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    2 years ago

    Service was top tier and I needed help with the right fit last second and they took care of me!

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    Alfred A.

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    16 years ago

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    4 years ago

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    Alfred A.

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    3 years ago

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    Alfred A.

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    4 years ago

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    Alfred A.

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    10 years ago

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    5 years ago

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    Alfred A.

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    15 years ago

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    9 years ago

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    Ask the Community - Jos A Bank

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    Tide Cleaners

    Tide Cleaners

    3.8(9 reviews)
    1.2 mi•Mordecai

    If you're looking for a place to overcharge you for wet laundry, refuse to provide a full refund,…read moreand leave a young college student feeling taken advantage of, then this is the place for you. My college student recently had her washing machine break, leaving her with a load of wet clothing that urgently needed to be washed and dried. She took the laundry to Tide Cleaners Seaboard Station for their wash-and-fold service, trusting that her clothes would be handled properly. She understood that the service was $3.19 per pound and was prepared to pay the appropriate amount. When she went to pick up her laundry, she was shocked to discover a bill of nearly $175 for just one bin of clothing. We later learned that this location had charged her based on the weight of the laundry while it was still wet, rather than weighing the clothing dry. Because the laundry was saturated, the weight was significantly higher than it should have been. This was essentially all the money she had available, and she was understandably distraught. I advised her to return to the store and ask that the laundry be weighed dry. According to the weight on their own scale, at the advertised rate of $3.19 per pound, she had been overcharged by approximately $110. After multiple conversations and emails with the manager, Matt, and the owner, Tim, a partial refund was eventually issued. However, we were still overcharged nearly $60. What was even more disappointing was how the situation was handled. During one of my conversations with Matt, he rudely told me that she should have gone to a laundromat. I found this response completely unprofessional and inappropriate, particularly given that she was a young college student who had experienced an unexpected problem and was simply trying to get her laundry taken care of. He nearly hung up on me and has not responded to subsequent emails, even after the owner, Tim, responded and referred me back to Matt. The issue here is not simply the money. It is the lack of transparency, fairness, and willingness to take responsibility when an obvious problem was brought to their attention. Tide Cleaners Seaboard Station had an opportunity to make this right and chose not to fully do so. We will never use this location again. I'm sharing this experience in the hope that other customers -- especially students who may be dealing with an unexpected situation -- understand exactly how the charges may be handled and don't find themselves in the same position

    Regarding the tailoring, only--They do not have a tailor on site. If you know the exact…read moremeasurements for your alterations they have a tailor they send the garments out to. I have no insight about their cleaning service. The facility is nice, the staff member was pleasant. The parking in that area is terrible.

    Jos. A. Bank

    Jos. A. Bank

    1.0(5 reviews)
    7.1 mi

    I walked in knowing what I was going to ask for but by the time I got to an associate I had a few…read moreitems in my hand. He asked if he could help and I said yes I'm looking for a plaid tweed suit and showed him a picture for reference. He looked at me and said, probably at a costume store. And I have to admit, now it's a little funny someone could be so bold, but at the time, I was so taken back, I just layed my items on the counter and walked over to your competition. And I tried to give ZERO stars but it will not allow

    Do not come here for your formal wear needs. The staff, except for Sterling, was rude. I'm not sure…read moreif they are trained to try to not get business? All three of the men who got tuxes for my wedding had one of the items that simply could not be worn due to inappropriate sizing. The groom's pants had a hole in them. There were issues with making a "group" for our order. Such as, not being offered to make a group at the first visit, and then all subsequent visits being talked down to because we didn't make a group. Which we would have loved to do, had we known. I reccomend if a problem like that arises in the future, don't make your customer, who had no idea that a "group" needed to be made, feel bad or let them in on how much of a hassle it is that you have to do a few extra clicks on the computer. When you run into an issue, and all the customer wants to do is make a purchase in your place of business, move along and stop being so whiny. The bad service would have been tolerable, if the orders had been appropriately fitted and not come in later than we were told. When the orders came in late, it made it difficult to try to reorder the pieces that were wrong. Which by the way, staff was also rude to us about. I've heard good things about other formal wear places. The father of the bride had a great experience at a local formal wear shop, he said "the man that helped me was so nice". When your nice, people will love to spend money at your business. The bride and groom however, feel robbed after the experience here.

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    Jos. A. Bank
    Jos. A. Bank

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    Lee's Tailors

    Lee's Tailors

    4.7(114 reviews)
    3.3 mi

    We have come here multiple times from my Wife's wedding dress to multiple suits for myself. They…read morehave always been friendly, helpful, and quick! Just came in with a handful of items and the shop became very busy and they took their time with helping us and we did not feel rushed at all. We will continue to come back to Lee's for all of our tailoring needs. Thank you!

    The people working there work very hard but the clientele can be inconsiderate and entitled. For…read moreexample, I went in on a Saturday morning to have two pair of jeans hemmed. I sat down rather than stand in line, so one woman who came in with a dress to be altered took advantage of my momentary distraction and took my rightful turn and skipped me. I ended up waiting at least another 30 minutes (an hour total) to be given attention and she had major alterations that she wanted the same day and she didn't even have on the same undergarments that she was planning to wear. As you can imagine this made the woman pinning the garment for alterations at a disadvantage. She had to keep repinning the garment at the woman's whims. Her daughter along with her had a formal dress to be hemmed. But she didn't have the shoes she'd be wearing and the woman who had to mark up the dress for alterations had to go search for similarly heeled shoes that the woman described she'd be wearing so she could stand on top of them to have the dress prepared for alterations. Both mother and daughter wanted their clothes ready the same day within a few hours. So inconsiderate of the workers. And of the other customers. I will not be back. I am sorry that the tailors and other workers there have to tolerate these kinds of inconsiderate jerks.

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    Lee's Tailors
    Lee's Tailors
    Lee's Tailors

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    Jos A Bank - menscloth - Updated October 2026

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