Two amazing men waited on us. My husband was looking a pleated tuxedo shirt with French cuffs. Ken…read moreand Danny went overboard to help us find one. Their store did not have one. These two men called several stores to see if the other stores had what we were looking for. Ken was able to locate a store that could accommodate us. I highly recommend this store and be sure to ask for Ken or Danny.

Great customer service, was always greeted and was asked if I needed help with anything. Excellent…read morestore.

I recently visited this location after shopping online, using my VIP discount code for a clearance…read morepair of sorbet orange Adidas Cloud Foam Ozelle's. I love Adidas and needed a new fitness shoe to compliment my adidas wardrobe. The Ozelle is similar to a balenciaga style sneaker that offers cushion with cloud foam that is trendy, retro, colorful, supportive and lightweight. The original price is over $60 and I purchased them on clearance for $29. When I visited the store I saw the same shoe for $45. Shop online for the best prices available and pick up in-store. The cashier was very helpful and ready to check me out. I perused the sales floor and saw many styles that were overpriced and way out of budget for the brand. Know your prices before shopping here.

Poor customer service on multiple visits. No acknowledgment from staff outside of them telling you…read morethey're closing in 10 minutes. I spent a significant amount of time in the store and made eye contact with several staff members. It wasn't until it became closer to closing that one staff walked over to me to let me know that they would be closing in 10 minutes. How rude?! "No, hello. Let me know if I can help with anything." The staff here interact with each other and never the customers. I took my money to Dick's next door. Two stars for the clean and organized store, which is the only positive here.

I'm a fan of Michael Kors and have many of his items. The quality of MK's items are always good and…read moreif there are any issues, the stores are always good to exhange it. I received a MK Satchel handbag and matching wrist for Christmas. After much thought, I decided the bag was too big and it would be more useful if it was smaller satchel bag. I brought my items to the MK store and ask if i could exchange. With little difficulty I was able to pick out 3 items that matched the value of my original purchase and walk out with a purse that was more suited for my day-to-day use. I wasn't able to get a full because the purchase was more than 3 months old; my boyfriend bought it in November for a Christmas/Birthday gift and we just moved. Hence I understood why it was a $ value exchange only. Overall the staff was friendly and quick to help me after I addressed my exchange request. With my Hamilton satchel, I got a gold & tortoise watch and keychain pouch. I am more than happy with my new purse and be back in the new Spring.

FINALLY a Michael Kors store in Raleigh... my heart flutters with excitement! I had the same…read morefeeling when the MK store opened in Durham: http://www.yelp.com/biz/michael-kors-durham?hrid=SOvux7fPHFyxlVu1OaK8Dw I had originally gone to Macy's for some MK shoes I wanted but the salesperson was too busy in his own world to help me so I googled MK and Crabtree to see what other stores sold MK. To my surprise, I found the MK store had finally opened and I did not know about it! I quickly power-walked through the mall to get down to the MK store. I didn't hear angels sing when I walked in, but it was pretty darn close. I adore Michael Kors. I think if he designed a potato sack to wear with the MK logo, I would think that it must be in because Mr. Kors says it is. This location does not sell clothes, but has all of the accessories, which is fine for me. I found the shoes I was looking for, and then another pair I had not seen. The associate was extremely helpful and attentive and told me where to go online to get another pair that they did not have in my size. She was so very nice, and seemed genuine---a great salesperson! After my purchase, I found myself perusing through the jewelry and some of the handbags and had to force myself to walk away, although after smelling the Michael Kors Amber perfume, I may have to treat myself to another visit in the next couple of days. Michael Kors in Raleigh: lovely but dangerous!

Asked when I purchased the outfit if it could be returned and the cashier said "yes, 30 days" but…read moreit's actually only for store credit so now I have $100 store credit for somewhere I don't even want to shop. Save your $ and buy somewhere else with a reasonable policy.

I love Madison! Due to covid, I've been an indoor hermit for the last few months. I forgot how much…read morei loved just going to Madison and browsing. The other day, I decided to venture off to Cameron Village. While some areas of Cameron Village pretend like covid-19 is not a thing, Madison did a great job making me feel safe. You can try on clothes, and I am pretttyyyy sure they sanitize the clothes after you try em on. I put back a shirt I didn't want, and I noticed they went back and grabbed it off the rack and took it to the back, presumably to sanitize. I love that. I will 500% be back (esp when there are sales!)

So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

On my last two visits here I have experienced improvements. First, I was acknowledged when my feet…read morecrossed the threshold of the store. There were other customers in the store as well. The store was clean and presentable. I came in for intimate apparel that was on sale. The staff (Robyn) who assisted me provided honest feedback on different pieces.

Today was my 2nd visit here at Poyner Village. This is my favorite shopping center. The customer…read moreservice at this location is impeccable time and time again. I visited to pick up a Online shipment for intimates. This is my first online order. I purchased during the semi annual sale. Upon arrival Kymberly greeted me warmly and informed me of the 50% off offer when placing an online In Store pick order. 50% on top of already discounted items was a score. I had no idea Lane carried a size 12 and had the size in abundance. This was new news to me. Lane Bryant has stepped out of the shadows of the homely, frumpy 90's style for Plus Sized Women. Prior to visiting, I would not consider myself Plus Sized, but curvy and voluptuous. Lane has arrived. The new styles provide clothing that is functional, comfortable and trendy without sacrificing your self esteem. Their denim collection is high quality featuring fabric that provides stretch and functionality. I saw quite a few pieces I'll have to return to purchase. I purchased a pair of skinny jeans and a cute mock neck knit top with ruching. I saved over $30 this trip. The women who work here care about their community and treat you like family each shopping trip. Stay in your Lane.

Messed up multiple steps of my wedding day. Would not recommend for big event or if you need…read moresomething for your big day.

Terrible. In every way. I honestly don't know how they stay in business. The customer service was…read moreSO bad. They knew nothing about their products and apparently could not look anything up for necessary specifics like measurements. It's a suiting store! This was just insane and a complete and total waste of time. I would highly recommend going to Joseph a bank by Crabtree and forever avoiding men's wearhouse. I'm a shopper and this was prob one of the worst experiences I've had to date.

The #1 thing I hit Nordstrom rack for is shoes. I've scored Dr. martens that retail for over $200…read morefor $40. They have lots of clothes but none are really my style so can't speak much to the potential deals there. The store is always very clean and well organized. Staff seem a little tired but I supposed that's retail.

I came here the first week it opened on a Sunday afternoon. The store was very busy and aisles were…read morevery narrow so difficult to navigate when it's busy. Staff was helpful. There is a good selection of clothing and brands in the store was organized for the most part. Dressing rooms were roomy and clean.