My 2011 Honda CRV battery maintenance light went on, but I just bought a brand-new battery, and…read morethought nothing of it, and continued driving. Going home, multiple warning lights was going off, including air bag, brake lights, almost like Christmas tree lights. I started fricking out, and then the driver's side window does not open. I drove home safe and parked in the garage. Later, when I was going out, it was completely dead. I managed to jump start it, and it was fine. Not too long afterwards, it died completely. I normally to go to a mechanic shop but wanted to try something else. I went found on yelp, a mobile mechanic, with high reviews. As usual, yelp algorithm, gives three mechanics, but went to take my chance on Reliable Mobile Mechanic. I got in touch with Branden, and explained my situation. He was able to diagnose the problem, and fixed my car faster than I expected. His rates are very competive, and reasonable. If I went to a brick and motar shop, I would have to pay overhead for their rent, etc...In the end, I am glad, I used Branden, and will use him again for future car repairs. I highly recommend him, he easy to work with, and very customer service oriented.

10/10 would recommend using reliable mobile mechanic hawai'i! branden is incredibly knowledgeable,…read moregood with cars, patient, accommodating, and will explain everything he's doing which makes it really educational and makes me feel like i actually know what's going on with my car! the value is well worth it, the work is reliable, and i would recommend them to everyone i know!

Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Marco is awesome! I found him on yelp and he messaged back within 30 mins of my inquiry. He was…read moreable to see me on the same day and was flexible with my drop off time since I had my kids with me. He was up front with the cost and reasonable... not like all the other places I called around (they jacked up the prices and couldn't see me until next week!). I highly recommend him and fixed my A/C in a few hours! Definitely going back to him for all my car issues.

Needed suspension work on a work truck. Just handled it, took on more while there and even found…read moreout for me there were missing bolts for important suspension pieces that even Firestone missed. Im writing this, cause I'm going back to him....once he works on your vehicle, you won't just be back..you'll tell a friend. He is in Ewa, so its chill atmosphere while he works to fix your problem. He was patient with me while I caught a ride to pick up extra parts for add ons I had him do. He is young, but boy!..is he good with the mechanics thing. Thank you Jess, buddy

Awesome guy Did my 4 motor mounts on my 2008 scion xb…read more Did it pretty fast. Definitely have him do my axles soon.

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

Went here for a walk-in safety check. The employees are so easy to talk to and just here to spread…read morealoha

Walk-in for safety check is very convenient…read more The girl in the office is fast. Just give her your insurance and registration. pay $26 then wait in your car. Rudy is friendly, professional and efficient. He inspected my vehicle in less than 5 min. The whole experience was about 15 minutes.

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

We have been coming here for the past few years with our three cars and Waipio Auto Repair always…read moredelivers. Their online appointment system is perfect way to get on their books and also sends me reminders/ good way to communicate with the shop during our visits. From a batter dying all the way and needing to be replaced to a regular maintenance oil change, this place takes care of me and my 'ohana on and off the road. We appreciate the kind, warm service and hope to be able to continue to support this local business

RJ helped me a lot and is very knowledgeable and very friendly. Very reasonable price on buying a…read morebrand new built motor from them and having them take out the old broken motor in my van and putting in the newly built motor in my van and get it on the road asap. I already recommended my friends to come to this shop and will bring more of my projects to this shop. Best shop to upgrade any vehicle.

They were super quick, communicative, and did great work on my Focus RS. Very reasonable pricing as…read morewell and they even fixed parts that they found needed replacing at no charge! Very down to earth guys, would highly recommend