My truck threw a code for a thermostat. They were quick to set up an appointment and get the work…read moredone a few days later. Clear invoice and explanation. Nice people to work with from over the phone to when I dropped off and picked up. Payment was easy with their online payment system.

Submitting this review 3 months after repairs were completed…read more My transmission would not shift into gear. Called RDR for an appointment and they were able to take me in the next day. I towed my car to their shop and they quickly diagnosed my vehicle needing a clutch replacement. Quote was sent electronically and upon acceptance my car was ready for pickup two days later. Payment was done electronically and so far the car drives and shifts normally. Service was efficient and price was fair.

I am a first-time user of mobile auto repair services outside of the Kia dealership, and I couldn't…read morebe happier with the experience! I needed my brake pads replaced but was looking for a more cost-effective alternative to the high dealership prices. I found Raj on Yelp, saw his great reviews, and decided to give him a try. The entire process was seamless: * Communication: Raj responded incredibly quickly with a transparent quote for both parts and labor. It was so nice to have a direct dialogue and get fast answers. * Flexibility: I felt I could get the parts cheaper myself using my military discount. I reached out to Raj about this, and he was completely fine with me providing the parts while he handled the labor. * Convenience: He had availability the very next day! Being able to book so quickly and have the service done right here in Ho'opili saved me a ton of time and stress. If you're looking to save money without sacrificing quality or convenience, I highly recommend Raj. He is professional, accommodating, and efficient. I'll definitely be reaching out to him for future maintenance!

Raj was awesome,reached out to him and he responded so quickly. He came diagnosed it and gave me…read moreestimates. Very thorough!!! So glad I found him on yelp. Will definitely reach out for any car issues I have in the future!!! Happy customer!!!

Walk-in for safety check is very convenient…read more The girl in the office is fast. Just give her your insurance and registration. pay $26 then wait in your car. Rudy is friendly, professional and efficient. He inspected my vehicle in less than 5 min. The whole experience was about 15 minutes.

Called ahead on a Tuesday to ask about safety inspections, and the gal who answered was very…read morehelpful and let me know they perform inspections until 3 PM. When you arrive, you simply park your car and head into the office to pay. The staff asked for my insurance card and registration, and there's a helpful sign at the front desk listing everything you'll need so you can have it ready while waiting in line. The total cost was $26.96 including tax. After paying, I brought my car up to the curb by the front entrance, where the inspector directed me where to park. My inspector was incredibly friendly, informative, and walked me through the entire process. The whole visit took only about 15 minutes from start to finish. Fast, efficient, and excellent customer service. Highly recommend Ewa Auto for your safety inspection, and I'll definitely be back next year!

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Marco is awesome! I found him on yelp and he messaged back within 30 mins of my inquiry. He was…read moreable to see me on the same day and was flexible with my drop off time since I had my kids with me. He was up front with the cost and reasonable... not like all the other places I called around (they jacked up the prices and couldn't see me until next week!). I highly recommend him and fixed my A/C in a few hours! Definitely going back to him for all my car issues.

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

We have been coming here for the past few years with our three cars and Waipio Auto Repair always…read moredelivers. Their online appointment system is perfect way to get on their books and also sends me reminders/ good way to communicate with the shop during our visits. From a batter dying all the way and needing to be replaced to a regular maintenance oil change, this place takes care of me and my 'ohana on and off the road. We appreciate the kind, warm service and hope to be able to continue to support this local business

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!