Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

So I really didn't want to write this complaint but It's been over 2 months now since I've been…read moretexting you, asking you to come over and repair the damaged you caused while changing my AC compressor for my wife's 2006 Toyota Highlander! So when you damaged the engine block back in October 1, 2025 and took 3 months to try and repair it... The oil is STILL leaking from the cracked AC bracket on the engine block after you said that you repaired it! I KNOW that you're receiving my text messages and you STILL don't call or respond! I've been so patient with you but since you're not responding or answering me, I called https://cca.hawaii.gov/rico/ RICO office to File a complaint against you and your company! The RICO Agent told me that you're NOT even A CERTIFIED LICENSED MACHANIC!!! The RICO Agent also filed my call. I guess it's my fault for not checking your background! Nevertheless, anyone who's operating a business in Hawaii, as a business owner, it's your responsibility to ensure and stand by your work! My wife's Highlander can't be driven and now NEEDS another Engine replacement! I've attached the video of the damage that you caused back in October 1, 2025... So I always like to support Local Businesses like yours and TOTALLY BUMMED THAT because I didn't check to see if you were a Certified Licensed Machanic, I LOST THE USE OF OUR HIGHLANDER and will need to get another replacement engine that might cost $5,000-$6,000.!!! ADVICE TO EVERYONE: Always check that the company you use is a Certified and Licensed person or Company to do the work they advertise!

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Can I just say.... Five stars just isn't enough!!! We have used them for several services! Took our…read morecar to good year to get an oil change they said we had all these problems. They quoted me an arm and a leg to fix only some of the issues. Came to repairs done right and they were able to diagnose my vehicle with issues good year did not even find! They gave me quotes for all the work I needed done, and gave me a honest timeline of when I actually needed to get these repairs done. They did not push to make money off of me and made sure I was comfortable with the service I was receiving. The day of my repairs... they even looked at and fixed my ac for free after all the work I was getting done! I highly highly recommend them for all car repairs!!!!

My Tacoma required major engine repair, was at a repair shop in Kalihi for over a month only to…read morefind that they were incapable to do that level of repair. I had it towed to Repairs Done Right in Waipahu. Billy gave me a recommendation and estimate. I really didn't want to part with my Tacoma, I ended up getting the engine replaced along with almost everything that bolts up to it, restoring my 31 year old truck. I'm happy with the work that was done and I highly recommend this repair shop if you want " Repairs Done Right"

I appreciate NT Automotive very much. On short notice Todd was able to service my vehicle's AC…read moresystem on a Saturday, and complete the job on the same day. Todd was friendly and described the problem, and fixed the issue at a very good price. Todd even gave me a call a few days later inquiry if my vehicle was still running right. It absolutely was and still is. Thank you to Todd and the good people at NT Automotive.

I don't really like writing service reviews for companies unless I work with them multiple times. I…read morehave been a customer of NT for two years now. They are unmatched in the level of service and attention to detail. Multiple times I have come back to either my beater or my fancy car and it has been washed or the headlights been restored or something else done without asking or charge. Everything down to the wipers and window wash water is checked. Never pushing things like cabin air filters and weird treatments unless asked for. Employees/owners are friendly and a local family. I proudly display an NT Automotive sticker on my car and refer everyone in town I know to NT Automotive.

I can't say enough good things about my experience at M&M Automotive. I came in yesterday around…read more4pm -- only an hour and a half before closing -- and every other shop I called wouldn't take me even the same week. Martin was willing to help right away, diagnosed my AC issue quickly, and had it fixed before closing time. It means a lot when someone goes out of their way to help at the end of a long day instead of turning you away. So grateful to Martin for taking care of my car when no one else would. Highly recommend M&M Automotive.

I recently had the rear brakes replaced on my 2013 Toyota Highlander at M&M Automotive, and I…read morecouldn't be happier with the experience. They were able to get me in quickly, completed the job in just a couple of hours, and charged a very competitive price. The work was done professionally, and it's clear they know what they're doing. The only downside is that the shop is located in Kaneohe, which may be a bit of a drive depending on where you live. That said, if you're anywhere in the area--or don't mind the trip--it's absolutely worth it for quality work from an expert mechanic at an affordable price. Highly recommended!

Very friendly and quick. Definitely would recommend to a friend or family member…read more Called ahead of time to see if they were doing safety checks and to my surprise the phone was picked up within 2 rings.

Not sure what star to provide. Called to get a quote to replace my compressor. The person i…read morecalled said they could install for a decent price if I bought the compressor from Amazon. Done. The change out took 2 full days that i had to pick it up on the third day. This was much longer than anticipated. They said it wasn't an easy change. Anywho, I paid the amount quoted and left. Up to here was all good. Strange but when i got in the car I did notice my glove compartment was open. Got home is where i discovered someone was in the back side and rummaging through my things. What are they doing in the back? Thought some tools were missing but later found them buried, As far as I can tell, nothing was taken. but why, why, why is someone going through my stuff and in the glove compartment.

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I was initially suspicious about the perfect 5 star rating on yelp for Oahu Autoshop. There is no…read moreway they can be this good, right? Boy was I wrong. Jessica and Darius are awesome. Impeccable communication. Answering texts at all hours of the day and night. Clean shop. Affordable pricing. No hard sell, just the honest facts. Timely service. I messaged on Sunday, got me in on Tuesday even though Monday was a holiday. Service was fast; all done in a day. I had a bad alternator that was working on/off. I initially cancelled the appointment when the alternator was working again. "No problem"; they didn't give me a hard time or anything. My car needed to be towed in and they came in extra early to receive it. Can't give them a high enough rating. You guys have gained a loyal customer. We'll be back for sure.