Terrible service. Sat on a Monday night with hardly any guests. Into 20min for a server, 25min for water on the table, 40min for appetizers which came out incorrectly. My quesadilla was doused with sour cream even though I asked for none. And then they basically just scooped it off the top. Terrible service. Terrible kitchen. read more

Phyllis was amazing! Very attentive and helpful with picking great items from the menu.

Family of 5 visited to celebrate our daughter's graduation and left disappointed! The wait was not bad, our server was super sweet, however the quality of the meals were so poor, I had a taco salad, ground beef tasted like it just came out of the fridge cold and old, shredded cheese tasted like plastic, romaine lettuce old and dirty, and they served it with some vinaigrette that does not go with a taco salad! Daughter's chicken Cesar was served with pink not cooked enough chicken breast, my son had a kids meal chicken breast, rice, and fries with orange slices, rice was super hard, not cooked enough, other daughter had a flat bread pizza that tasted like a cheap frozen style she said, and my husband had the pot roast dish that was just ok, didn't bother to order desserts to celebrate due to the bad foods we tried having! I didn't complain as we were eating not to embarrass our teens lol, anyone that has kids knows what I mean, and was told the restaurant isn't doing well and planning on closing so another reason why I just didn't feel like it. Bill was $140 plus and left hungry disappointed! Not to mention we went with an uber all dressed up! read more

Today was a great experience. I brought my 4 year old here for the first time and it was really cool. The food was good and the service was stellar. Emily was fantastic and everybody was super set on making it special for my little one. She loved it!!! Definitely will be back! read more

After 20 years of living in S.Florida I finally had dinner at Rain Forest Cafe in sawgrass. When we arrived we were told that the wait time was 2 hours and 45 minutes. We decided to do some shopping so it wasn't too bad. When we finally got called to come in we noticed that the restaurant was pretty much empty. The decor is obviously outstanding, specially when you come with kids. It is really impressive when they have the thunderstorms and how the animals are moving and making noises. We really loves that. Our waitress was EXTREMELY sweet and caring. She walked us through the menu and made suggestions so she really gets 5 starts. The reason for my low raining was how long it took for everything to come out. The food took over an hour to get to our table. Our waitress explained that they were a bit busy and really understaffed which we totally understand given the situation across the country, but other tables that came after us were getting their food before us. Once the food arrived I must say that the burgers looked and tasted great. The shrimp tacos however were a complete letdown. They are batter fried so they were soggy from the amount of time it took for it to come out. The taco shell was also so soggy that every time I picked up a taco the bottom would tear and all the food would come out onto the plate. I had originally asked for the sauce to come on the side and it didn't arrive with the food so I asked the runner if he could bring it and he said he would be right back with it but he never showed. Our waitress came by around 20 minutes after the food was served and I had to once again ask for the sauce as well as extra taco shells so I could put my own tacos together. By that time I was barely hungry anymore and more frustrated than anything. Then we asked for dessert which also took about 35 minutes to arrive. I wanted to get a coffee but I skipped it and went straight to Starbucks which is right in from because I wasn't going to wait another 20 minutes for coffee. I feel bad for our waitress because she really was such a sweetheart and we totally get that they are understaffed but it really just took too long for us to eat. read more

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This place is really about the experience. The menu is very limited, not many allergy friendly options. It took us 2.5 hours to get through what we thought would be a quick lunch. Over 1.5 hours to get our food, then my kids plates came out with hot fruit (meaning the whole plate was sitting under the warmer for a while). My husband's food came out cold and had to be remade. They completely forgot to make mine (a salad)! The manager and waitress were very apologetic and nice. They did comp my husband's meal and gave us a free dessert, which is why I'm giving 3 instead of 2 stars. They tried to make it right, but it was not somewhere I'd go back to. My kids had fun though! read more

This was located within the Sawgrass Mills Mall~ Our server was great, she was very helpful & patient especially for it being our 1st time there! The food was good, the place was pretty & interesting as they have moving animals & thunderstorms about every 22 mins or so. I wouldn't recommend for a very romantic setting, but def good for a kids party! They have merch available in the front & real fish! Would come back, the coconut shrimp is buenoooo! read more

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I'm giving it 2 stars because I liked the dim atmosphere. This place is so incredibly overpriced. My husband had the Python pasta and it was half the size of an *Applebees* portion for $25!! My steak ($30) tasted like metal, zero seasoning. The side of fresh vegetables? Overcooked and left me with sand/dirt in my teeth. Their mashed potatoes were amazing though! They were out of slider buns, so the kids had a burger patty cut in half on a regular size buns. Also it's my kids birthday, and were so excited to be sung to (they chose this for their birthday meal!)--they were out of birthday cupcakes, so they had a half melted ice cream sandwiches brought out by TWO singing servers. I've never been so wildly disappointed by a restaurant experience read more

Phyllis was our server.... amazing!! , The Redfish Potosina and the Amazon Fajitas are also amazing. The red fish Potosina a new dish(seasonal) consisted of a whole deboned Redfish with a shrimp and fish ceviche on top and Somebof the best tasting rice with a side of asparagus spears was a signature dish for me I could possibly eat this every day if I could.The flavors were all that I needed in a meal. My wife had the The Amazon fajitas they were chicken and steak With rice and beans as well as lettuce tomatoes sour cream With tortillas on the side, We're all a great addition to our limited rainforest Café menu. Phyllis our server was the star of the show making everything come together as well as offering a laugh to lighten up the atmosphere, Which was pretty stressful just getting off of a flight and arriving in Florida from California. When done we filled out a survey card to complement Both the redfish the fajitas and Phyllis in order to make sure they all got credit for an amazing experience. read more

Rainforest Cafe - Redfish Potosina - American Near Me - Sunrise, Florida

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Worst place ever! DO NOT GO HERE! Horrible service! Horrible waiter! Had to ask 10 times for water before we got it! Asked 4 times for sauce and never got it! Asked for drink refill, never got it! Food for 6 people was overly priced! Not worth going to this place! Thought it would be a fun place to take kids. Don't do it! You'll wait over an hour to get your food! read more

I went here for lunch while visiting sawgrass mill mall. I had a hard time deciding what I wanted. I would usually get a burger but I had one the day before. It was also a little before noon and I was craving breakfast. I'm any event, I decided on the turkey club with fries and an Arnold Palmer. The food took quite a bit of time. I think we awaited 30 mins or more. The sandwich was huge it came with turkey, bacon, avocado, lettuce, tomato and mayo. It was delicious. The bread was toasted just right and everything on the sandwich was fresh. The fries were cooked to perfection. The service was good. The waiter was very attentive. He would bring things prior to us asking. Always one step ahead. I also love the rainforest cafe experience. The apes, birds, fish, etc. is always a good time. Definitely recommend rainforest cafe for families. read more

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The food was good. The lava cake was amazing and the salad was huge. It's a cool place to take your kids. read more

Rainforest Cafe - Lava cake - American Near Me - Sunrise, Florida

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Experiential dining! We recently spent some time at the Sawgrass mall and as a reward for the kids being so well behaved we took them to the rainforest cafe. First let's talk about the pros. We ate a little later (230) so there was virtually no wait and for the 5 mins we did wait the kids got to check out all the amazing things this place offers. The animatronics, the toy in the gift shop and the amazing fish tanks! We got called over and we got to walk under the giant fish tank to the hostess desk who grabbed some menus and brought us over to our table. The atmosphere in this restaurant is awesome for kids. The noises, the plants, animals, more fish tanks, sparkling stars on the ceiling. There is nothing left to the imagination and you feel truly immersed in the jungle. The waitress was also great. Attentive and made sure we got everything we needed. Now on to the cons. Let's start with the most important thing, the food. It wasn't not good, it was plain bad. We started with cheese sticks (8 sticks for $10) and these were straight from the frozen bag into the fryer. Nothing special about them. As a matter of fact, it was like the 5 on the bottom were made when we ordered and the other three were leftovers because they were solid cheese versus that pull you get in a hot cheese stick. Then we moved on to the main courses. I got the pulled pork burger. Pork was decent but a little burnt, the burger itself had no flavor and the bun was over toasted and WAY too buttery. Fries weren't hot but they were fine. My wife got the fried shrimp. They leave the tails on them so you have to pull them off. And one of them was actually a piece of chicken they thought was shrimp. She bit into that and instantly spit it out. My son got the kids burgers and after a couple bites said he didn't want anymore which is weird because my son loves cheeseburgers. I took a bite of one and quickly understood. It tasted like mush and had zero flavor. The only one who enjoyed their meal was my daughter who got the kids Mac N cheese. Hard to mess up microwave Mac n cheese. For the prices they charged, i would've expected a better quality of food. It's sad because i don't remember this place being this bad. I know that it won't be fine dining, it's not meant for that. But cmon guys, step it up a little. read more

Rainforest Cafe - American Near Me - Sunrise, Florida

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I do not know why this café got only three stars but I feel like it should be five stars because for me that atmosphere was amazing the animated animals came alive the service was great. Our server was amazing. The food was so delicious and moist and they let you take home the souvenir glasses. The only thing is, the gift shop was a bit pricey, but the overall experience was just amazing and I can definitely see myself coming back here again and bringing along family and friends read more

BURNED China Island Chicken Salad Chief knew this was burned totally dry. Should never have left kitchen. Bartender/Server was wonderful perfect drinks and perfect service. read more

This is my second visit within a month. The first time the service was good but food was inedible. I chalked it up to a bad day. My kids still enjoyed. Second visit, family was in town. My kids suggested going back. I begrudgingly made the reservation for 2:45 (see picture), wasn't seated until 3:20. This is unacceptable. The hostess was rude and offered no apologies, help, service, etc. I went with chicken tenders, like a toddler, and was still underwhelmed. I'm most likely never going back. My kids love the atmosphere but I'd rather spend the money and take them to a next door to the candy store to run loose. It's about the same level of torture. read more

Rainforest Cafe - . - American Near Me - Sunrise, Florida

This is a great restaurant for a birthday the fish tanks and the animatronics were cute. There was a huge gift shop near the dining area. The staff was very kind and it wasn't a long wait to get a table but you do have to reserve a table online. The food was very good. It was noisy due to the animals making noise every couple of minutes and the occasional thunderstorm but other than that I would go back again. 8/10 read more

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Very cool the theme is so cute! I definitely recommend this place for great fun! -Lila 9 years old read more

Rainforest Cafe - American Near Me - Sunrise, Florida

Food was probably out of a cardboard box and just heated. Tasted horrible. Restaurant was dirty and run down. It is in need of a makeover and good cleaning! Service was mediocre. The manager on duty was walking around bossing people and rolling her eyes as she did it. Given the condition of the restaurant and the morale of the staff, she should be rolling her eyes at herself. I think this restaurant has come to the end of its life! It was fun while it lasted! read more

Today I went to Rainforest Cafe for a birthday lunch. For starters, this feels like a place you would go for lunch at Disney world. Very well decorated, but serves overpriced poor quality food. The cafe was not at max capacity due to COVID-19 guidelines. Yet, we waited one hour and 10 min for our food. The only thing I liked from my order was the strawberry daiquiri, other than that, the Korean spicy chicken tasted like microwaved food with chicken nuggets. The pasta had an interesting kick, and not in a good way. I give this two stars because there was nothing to like about Rainforest Cafe. Their service needs to improve in many levels (service, quality, value). read more

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Probably not the nicest culinary experience in the world, but if you are in the Sawgrass Mills and you have small children, eating here is not a bad ideia. Lots of stuffs to keep the kids entertained, menu has some nice, although a bit pricey, options, portions are pretty large and service is ok. I would not mind eating here again, since I have a toddler and shopping at Sawgrass its such an exhausting experience that is nice being able to have a reasonable table service meal to cool off. And although not super cheap, there are other much more expensive restaurants at Sawgrass. read more

Rainforest Cafe - American Near Me - Sunrise, Florida

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Food was great, we had burgers and chicken lettuce wraps and no complaints. The wait time on the food on the other hand is insanely long, we waited 55mins after placing our order to actually receive our food. A bit pricey but for good food we don't mind paying. Good atmosphere for the kids read more

Place was hot, food Was Not as expected, it has changed a lot since my kids were little. Not for the better. read more

Amazing service, great atmosphere, loved the food. My kids loved the animals. It can be loud at times. But I will definitely be coming back.

An hour to get the right food for my daughter and I. They only serve Tilapia. The kids fish nuggets aren't as pictured on the menu..... guess what it's breaded tilapia. We watched the table next to us switched out 4 different families because no one ever came to serve them. Don't waste your time. Beautiful fish tanks, rock bottom service. read more

Bad customer service, the staff is not polite, they said that we have to wait 3 hrs. maybe more if you don't have a membership with them. When we getting in, it was almost empty , there were a lot of free tables and they put a lot of people a outside waiting on a line for nothing, that's is lack of courtesy from the staff to the customers, the manager knows this situation, he should be replaced. Once we are dining on the table inside the host was kind and the food was good the only thing that was good at all This place is overpriced, poor quality service!!! I do not recommend to a family read more

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My family went Sunday for lunch and while the food is good, our service was Great! Phyllis interacted with the kiddos and kept them happy which allowed us parents to eat food while hot! We will request Phyllis every time we go and think you should too! read more

Wow! A fantastic lunch ! Our waitress Lenea was off the charts terrific! The food was fresh and delicious! The manager Loren came over to make sure that we were having a good time and enjoying our food! The scenery was beautiful and so was the animals and music! We'll be back MANY more times! read more

Worst meal I've ever had - no lie. Food was either over or under cooked. And totally flavorless. I would bet the food court has better food. Restaurant was mostly empty and can see why. read more

The only thing good here was the Raspberry lemonade, and I still don't recommend that since you pay 9$ for a souvenir glass you probably don't need. The spinach artichoke dip, was extremely salty, and had no artichokes. I got the Rasta Pasta. It came with alfredo sauce. As the dish was placed, it smelt of vomit. Something about the broccoli with pepper with alfredo I guess. The penne was overcooked, while the broccoli was undercooked. My husband got the steak and shrimp. The shrimp smelt fishy and the texture was off. The green beans were tasteless. The service was, frustrating. The TWO hostesses were clueless. Very difficult to find our waitress. Will never return. read more

i went to the rainforest today and my waitress Phyllis went above and beyond to make my time there wonderful. The food was fantastic, and the manager came by to check on to make sure everything was great and it was. I look forward to coming back many more times this year. read more

One of the worst restaurant service experiences ever. We (party of 6) had reservations for 5:30. We were told we needed to wait while they set the table up even though there were at least 5 other suitable tables empty and available. After several repeated status inquiries we were finally seated at 5:50 but then had to wait another 7-8 minutes before a server came by (again the restaurant was only about 2/3 filled). Seizing our opportunity we ordered both our drinks and dinners. Drinks arrived in a reasonably timely manner and about 15 minutes later two of the entrees arrived. After another 5 minutes another two arrived. And then the last couple who were sharing an entree waited and waited and waited until I finally got up from my meal to flag down a manager and asked him what was going on? He apparently went to the kitchen where that last entree finally arrived but with the steak rare when it been ordered "no pink." This about 30 minutes after initially ordered. And at no time did the initial server ever come back to see if everything was ok or if we needed anything else (meals were delivered by runners not the server). We only saw her when we were anxious to pay the check and leave. Rainforest seriously needs to revisit their entire service staff training (or perhaps they don't even offer any). read more

My first visit to the rainforest cafe, and I'd recommend it if you were taking kids there. As adults, the atmosphere is nice for the first while but it does wear out. The lights flicker on and off, which becomes distracting (maybe this is more a reflection of being in my older years). Food and service was average. The focus is more on the eating environment. read more

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It's been a few years since we visited this location, and I am officially changing my rating from 1 star to 5 stars!! First, the service was great! We had Danielle as a server, and she did a wonderful job checking on us, filling our glasses up, and making sure that our kiddos were happy. When our little man, Everest, would throw his items on the floor, she would immediately pick them up and give them back to him (he thought it was a game and she was a great sport ). The manager, also, checked in on us before we left. The food was a LOT better this visit then the last time we visited. My wife ordered the Taco Salad and said that it was delicious! I ordered the Korean Chicken Stir Fry and it was excellent! As a suggestion, I would love to see the Korean Stir Fry with steak. Our boys ordered Chicken Nuggets and Grilled Cheese. They must have enjoyed it because most of it was gone when it was time for us to leave. I'm super happy that we decided to give this establishment a second shot. Overall, everything was excellent. read more

Rainforest Cafe - Everest enjoying his chicken nuggets! - American Near Me - Sunrise, Florida

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Food, service, everything was amazing ! We went to celebrate my daughter's 14th birthday and we had a great time. EMILY WAS OUR SEVER and she was sweet, amazing, and very attentive to our requests. read more

The food is not the greatest, but the ambiance was lovely. The service was 50/50. That was all.

Lunch time at Rainforest Cafe found my daughter and I ordering appetizers. A day before Thanksgiving, the Sawgrass Mills Mall was surprisingly slow. Arriving a bit after 1 p.m., we were quickly seated and waited about 5 minutes for a server. Provided menus, it took another 5 minutes for our server to return with water. Hungry - but not too hungry - we decided on the Awesome Appetizer Adventure, which included chimi-cha-chas, spinach and artichoke dip, cheese sticks, chicken strips, guacamole and tortilla chips, along with an appetizer order of Fried Pickles, which included crispy fried pickles served with a jalapeno ranch sauce. Water (with lemon) served as our beverage. Our appetizer order took almost 25 minutes to arrive at the table. Although tasty, the Fried Pickles could be a potential problem for those ordering as they were laced with fried onion strips. Onion or onion strips were not listed as an ingredient item on the menu. The "Awesome Appetizer Adventure" was nothing more than standard appetizer fare. It rated "okay" on my satisfaction chart. Great atmosphere and decor - friendly and polite (yet slow) service. Pay attention to menu ingredient items if you're allergic to something. Especially with the fried menu items. William E. Lewis Jr. Vero Beach, Florida. read more

Rainforest Cafe - Lunch time at Rainforest Cafe for Bill Lewis of Vero Beach, Florida. - American Near Me - Sunrise, Florida

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Went here with my siblings and our waitress Emily was the best!! She was very kind and attentive, and helped us out a lot when deciding on what to order :) read more

This was an amazing for my family! Good was fresh and staff was very friendly and of course the ambience was just beautiful. We created memories and will def be back!!! Makes for beautiful pictures! read more

Love it here drinks always come out amazing especially the cheetah Rita. We like to look at the fish tanks and listen to the thunder. I love to get merch for my nieces and nephews from the gift shop afterwards, plus we always take family pics in the Photo Booth! Dining here feels like going to a theme park. read more

Rainforest Cafe - American Near Me - Sunrise, Florida