We visited Sawgrass mall this afternoon and had a wonderful day shopping. We ended up at the rainforest Café at the mall. We had a wonderful experience in Orlando and had a wonderful experience today. It was the same ambience, food quality was spot on, but unfortunately, the service was not that good. We recommend this place, but maybe next time we hope to get a better waitress. read more

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Rainforest cafe is kind of exactly what one might expect it to be. Mediocre food, mediocre service, pretty fun atmosphere. If you are a Landry's member, you get priority seating, so that's pretty cool. I recently visited this particular Rainforest location and our server was pretty inattentive. She brighten me the wrong drink and forgot part of my order. She didn't really check in on us throughout the meal. The most engaged and animated she got was at the end of our meal when we referenced a pretty popular YouTube video about the Rainforest Cafe. I think my takeaway is this. If you expect a mediocre experience at best, you won't be disappointed. If you expect a great experience, be prepared to be disappointed. The live fish tanks in this restaurant are very cool though, I have to say. I really hope they are appropriately taken care of. read more

The kids enjoyed this so much. The food was great. Service was great , will be back soon

The food was terrible. Ordered steak and shrimp medium, got well done, vegetables were undercooked. Wife got something with salmon, the veggies had started spoiling. Aside from my toddler's food, everything else took a while. The only one who really enjoyed the food was my kid who ate the fries and not the Mac and cheese which was also not very good. The service was ok, I wouldn't check in the table very often if I had nothing to bring them either. As far as atmosphere, in a mostly empty restaurant we were sat as far from any of the attractions as possible. The manager discounted some of the food, offered to replace but the kid was getting fussy, and we still left a tip as it wasn't the waitress' fault. Still not going back till they get a better cook. read more

We ordered the amazing appetizer platter and it was so delicious and filling we order it every time we come and it was so good I highly recommend it. The service was great this was our first time sitting at the bar and the server was so nice. I love the ambiance we come here for it it's always so fun and exciting to eat during the thunderstorms :) read more

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I have been here before a long time ago and decided to go for lunch during Thanksgiving weekend. After doing some shopping, my husband, I, and our kids checked in since we had a reservation. Our table was ready within a few minutes and we were able to sit inside the rain forest. Our server came by and took our order. I got the Panama Punch drink and felt like I was on a boat while I was sipping it. The rums, banana liqueur, orange and pineapple juices, peach schnapps, and crème de cassis was the perfect combination for the soul. The kids' food came out before ours, which we were fine with. However, we waited over 20 minutes and asked about it to see what was going on. Our waiter simply apologized for the delay and he wasn't sure why it was taking a long time. Thank goodness the kids were entertained and were content during the wait. The food finally came out and we devoured it. The Iggy's Piggy sandwich had Cuban pork, creole mustard, ham and Swiss cheese along with a side of fries. It was good and flavored well. All of us enjoyed our food and didn't feel overstuffed. You really feel like you're in a rain forest while dining here. The amazing decor and interactive figures made it a fun visit. It's perfect for families and large groups. The service was surprisingly slow after the drinks were brought out. The food isn't worth the wait and it was a little pricey. I'm not sure if it was short staffed or an off day with the food taking over about a half hour to be brought out while we were there. It had its pros and cons for the visit. read more

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First time coming here since it first opened and the last time I'll come back. We had a 40 minute wait but there were a bunch of empty tables. The waiter took about 15 minutes to bring our drinks. He brought my son a milk when we asked for water. The frozen drink was difficult to drink because the straw was small so the ice and fruit chunks kept getting stuck in the straw. My girlfriend's glass smelt like they never washed it. Smelt like they just rinsed it off with water. The server didn't come back to check on our food until we were already done, so if we needed anything we would have had to ask someone else. Then the pen he gave us to write our tip didn't work and we had to get up and ask a hostess to use theirs because we couldn't find him. The food was thankfully good when it finally arrived. The ace was half full when we got there, during our meal, and when we left, so I still don't understand the 40 minute wait. The place still looks the same though which is one of the fun aspects of going there. The bathroom was pretty clean. The Creole Mac N Cheese was good and worth the price. The rasta pasta did not give any Jamaican/Island seasoning vibes. read more

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We enjoyed watching the fish in the fish tank beside us. We both liked our food. My bf had a chicken sandwich & I had a grilled chicken taco salad. The staff went above & beyond when a mishap occurred. When we returned because we had forgotten something, they immediately recovered our item for us. read more

Haven't been in years but stumbled upon this one in Sawgrass Mills. Always liked dining in that jungle theme and thought my 6 year old would be impressed. The boys shared a chicken and shrimp meal. Decent size for a quick bite for both. I was looking for an appetizer, but nothing really sounded good. Not a lot of variety and everything is so overpriced. The kids icee drink in soveinger cup was cool. Maybe good for toddlers and under. The staff also seemed off. Or atleast the 4 interacted with. read more

The waitress was slow to recognize us. There was no sense of welcomeness. Our drinks took some time to arrive. Our order was placed and too much time to arrive. My Chicken quesadillas were burnt and overly "buttered". (Or whatever sauce they use to cook the tortillas in) We were done eating and again the waitress took quite some time to follow up. I don't know how they stay in business so long with the service and food so poorly served. read more

Rainforest Cafe - American Near Me - Sunrise, Florida

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Visit: i used to come here alot as a kid but this is my first time as an adult Atmosphere: its family friendly, has a cute gift shop and feels like ur in a little jungle, full of sounds and great photo ops Service: this was 5/5 chad was the manager and he came over and reviewed our allergies and brought it out himself to make sure nothing was missed- even is the most expensive restaurants I havent had this kind of quality control and it made me feel safe and grateful! Food: the food was surprisingly delish! The quesadilla was packed w flavor and chicken (the sauce is spicy fyi) The spinach dip was delicious and cheesy The fajitas was a huge portion and tasted like real chicken and peppers not like that chewy chicken is some restaurant chains And my hubby had the steak and salmon which to our surprise the meat was cooked medium which is what he ordered and tasted fresh I would say a great spot to bring the kids or stop for a drink after a long day of shopping! read more

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A fun atmosphere and great for children and families. Very easy to join the waitlist up front and the staff was extremely friendly as well. We were seated in under a hour on a Saturday night which was better than what we were expecting. I ordered a strawberry mojito from their souvenir drinks menu. It was delicious but tasted more like a daiquiri than a mojito. Next we ordered the coconut fried shrimp and the rainforest burger. I was disappointed in the rainforest burger as it was plain and the meat was dry. The fries were okay. The coconut shrimp was good, not anything special. Luckily we ordered the Lava cake, and it was absolutely perfect. Caramel, chocolate, fudge, this combo can never really go wrong. Way too big to order for two people. We couldn't finish it as we originally thought it was small. Felt like this was more for the experience than the food. Made for families and large groups. Definitely will need to try some different options next time. read more

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The food was good, not great...our service was good, not great...the ambiance made it all worth while since our kiddos had never been. I would suggest anyone with kids, or grandkids, make the trip. It was fun and the food and service were enjoyable. This is a perfect place for a youngster, or a young at heart, who loves animals and the mystic of the wild! read more

Rainforest Cafe - Dining in the Forest! - American Near Me - Sunrise, Florida

I've been. Coming here on and off since I was little so I wanted to take my daughter although she's still too little she loved the thunderstorm sound and looking at all the animals. The food is always pricy. But pretty good. I got a bacon burger which was cooked perfectly and had the right amount of cheese bacon and bbq sauce. The fries are basic fries. My husband got pasta with a bunch of toppings on it and I can say that was great too . They also have a fun looking bar and great drinks. And desserts all of it is pretty good . I love that they also have a gift shop for shopping before or after . read more

Rainforest Cafe - Pasta - American Near Me - Sunrise, Florida

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Let me first start by saying that the location of this place is just... terrible. Sawgrass is a sh*t show and I knew this before taking my family but wanted our three year old to experience RFC. We made reservations, and thank goodness we did because they are just constantly getting walk ups. We arrived about 10 min before our reservation time and were sat promptly at the time of our reservation. Hostess was nice and was clear on instructions upon getting sat. The woman's bathroom was filthy. FILTHY and just was smelly. Not a great way to start out dining experience. Our server was very nice but I initially felt like she was rushing us to order. Perhaps it was because the food was taking a while to come out but she could have told us that and we would have chosen quickly. The overall atmosphere is great for kids. Our daughter loved the animals and enjoyed her food. I like how they have the kids menu layed out, and served on kids plates, that was a huge plus for me. Our food did take a while which was fine, but it was decent and the portions were generous. My husband had two margaritas and said both were good. Food is priced fair in my opinion w the exception of the volcano dessert which was not good and $20. So many suggestions to make it better but 100% don't waste your $ on that part. Glad we took our daughter but this was a one and done for us. read more

Best steak I've had in such a long time and been craving it ever since also potatoes and gravy were amazing. Had a banana drink which was also great and staff were exceptional. Loved showing my friend for his first time . Lights and animals are a great show read more

We had to walk out of this place before being served. We waited a while to be seated even though the place was empty, and then once seated a waiter came to take our order but more than 30min passed and there was no sign of our food. He passed by to let us know the food would be out soon and that he would go check the kitchen. Meanwhile the chef is walking around the restaurant. Mind you we only ordered a burger and fries. We left and went to Johnny Rockets and were seated instantly and food was at our table within 5 min read more

I frequent the Rainforest Cafe with my toddler at least twice a month. The ambience is objectively terrific, what kid (and adult, quite frankly) isn't totally enchanted by the wild surroundings? Unfortunately, the thrill of each visit has historically ended here. The food has been decent, but the service ranging from poor to absolutely abysmal. That all changed last night with our server, Emily. She was terrific. Friendly, responsive, on top of her game. Our food was delivered quickly and she handled all extra requests immediately. Like I mentioned, we visit the restaurant often and have yet to have a server that stood out as a true professional like Emily did. She shifted my view on the establishment as a whole- while visits in the past were done so begrudgingly at the request of my toddler, I now am looking forward to our next one. read more

Me encantó la comida riquísima sin duda volveré ame la temática y mis niños les encantó read more

Since I was A little kid I've always liked coming into the store and it's also a restaurant. Feels like your actually in the forest! Great for kids to be entertained. Some of the items are a little pricey but it is a unique experience. Located right in front of Starbucks can't miss it. read more

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A great place to bring kids. The fish tanks and come to life animals were a favorite for my grandchildren. Kids meals were very good. Our food and drinks were good but very pricey for a mall and kid friendly restaurant. read more

Such a nostalgic place to visit. Good was decent Overrall, glass of wine was good, service was good as well. Ambiance was nostalgic, I don't know how to explain it, it was such a blast to hear the rainforest animals play over the speakers. They have some mechanical elephants that move. read more

Waited to be seated for approximately 10 minutes before 5pm on 10/13 but no one acknowledged us. Waiter approached twice to get utensils for a customer but he didn't even look at us. This type of service is a sign of things to come. This business will not survive in today's competitive restaurant market. What a shame. read more

Today my family and I have been at this location. When we did reservation at the front desk, an employee said you suppose to wait 1.5 hour to have a seat and we walked around the Plaza. In 1.5 hour we came back and another front desk employee said you have to wait another 45 minutes and we were waiting. In 20 minutes I got a call from this restaurant and a lady told us to come, because the table was ready. When we approached to the front desk, front desk employee said you have to wait another 10 minutes, the table is not ready yet! ???? Why are you guys calling people and give them wrong info! My mom has health issues and we are almost running when I got a call. Customer service: Bad About food - an employees don't asking about allergies before taking an order, so my mom got an allergy after eating pasta. Too dark place, you have to use phone flashlight to read the menu. Ketchup bottle was emptied when my son tried to add some sauce on his meat. Need to check for sauces, before new guests arrive. Food: So so. Better to have beef fillet Mignon as an option. read more

Haven't been here since I was a child and coming back was very nostalgic. The food is pretty average nothing spectacular but I think the environment and the atmosphere makes this place worth it. It's defintely a place to bring the kids for a lunch full of entertainment. The staff is very helpful and receptive. Overall a good time. read more

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We had a reservation for 6 pm today and were seated fairly promptly. However, we have now been waiting and waiting for our server who finally came after 25 minutes. We ordered our food and drinks and water did not arrive for another 10 minutes. If you do the math, that's 35 plus minutes to obtain a glass of water! The service is horrendous and to top it off the waiter had a terrible attitude. Not sure why Alex even works here since he clearly hates it. Anyway, at 6:50 pm part of our food finally arrived and the kids' meals arrived about 5 minutes later. Everyone knows that the kids' food should come out first. The portions were generous but definitely not worth the wait. This was one of the worst dinning and customer service experiences I've ever had. We will not be back. If I could give negative stars, I would. read more

Unique dinning experience inside complete with rainfall, animal sounds, and decor. Reservations are highly encouraged. There was a 40 minute wait for a group of 3 on Sunday at 1pm. Service was a bit slow, the restaurant may have been under staffed. Food was okay, the adventure appetizer was the best part. Could have been a meal on its own. The salmon and veggies were also well cooked. We had three different versions of salmon and all were well prepared. read more

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I'll never go back ever again. We didn't see our waitress the whole time, several different people came to our table to serve us. We waited about 20 minutes for our appetizer to come out and it was disappointing. $14 for the smallest portion of spinach-artichoke dip, the plate was mostly chips. It was another half hour until our entrees came out and everything was lukewarm. The BBQ Bacon Cheese burger (medium) was dry. The shrimp for the Shrimp platter tasted fishy and old. The Steak and Shrimp entree was equally bad. The steak (medium rare) was the cheapest cut of meat they could find. It was overly chewy and I couldn't cut through it. The shrimp was also fishy and old. We paid $150 for three people which was way over priced especially for the horrible service and even worse food. read more

Rainforest Cafe - Bill - American Near Me - Sunrise, Florida

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Worst experience at I restaurant I have had in a while. While waiting for our table for about 20 minutes after already having a reservation, the hostess greets my party, is about to walk us to our table then the phone rings and she completely switches her direction/focus and is on the phone for 10 minutes while my party is standing there confused. Once at our table there was confusion regarding who are server would be for over an additional 20 minutes. Our alcoholic drinks were full of sugar water and Our food orders came out at different times, so much so that we had to cancel TWO orders and order jimmy John's on the way home. Unprofessional staff, untrained personal, I can make better alcoholic drinks than the "bartender", dirty/sticky surfaces everywhere, dust galore, smelly carpet, overpriced food and "drinks", the bathroom was absolutely disgusting. To sum it all up - much need for improvement. read more

I came here for lunch while visiting a family member in Coral Springs. It is in a big mall that has an outdoor and indoor section. The restaurant is so inviting the moment you see it in the mall. The staff was nice and the decor was so interesting/fun. This place is more of a touristy place which is a good place to take people out on vacation. The food was decent not amazing but decent. Like I said it is more for tourists and the experience. I would definitely go back because my daughter loved it. read more

Well I happened to be back in Sunrise for a few days after a cruise and was in the mall so my family and I stopped back in for another lunch at the Rainforest Cafe. The menu had a few changes but as it was lunch time and I was in Florida I had to order the cuban sandwich. The service was good on this visit and the sandwich was pretty large but I was pretty hungry. I ordered the fries as I didn't see the black beans on the menu any longer. I finally got to sit in a different part of the restaurant by the large gorillas. The food came out pretty quickly and tasted pretty good. We were hoping we had some room left for dessert but unfortunately didn't. read more

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Granted we had to take it to go because my two-year-old was not very happy with the display. This is what the food looks like to go probably in general. You definitely don't come to rainforest Café for the food...I will not be bringing my family here again. They packed the restaurant on one side making it clustered and where the server was nice. Communication was extremely different... The restaurant was clean but like I said... packed to one side with hardly any room to get around the restaurant. read more

Rainforest Cafe - Combo Amazon Fajitas Togo. - American Near Me - Sunrise, Florida

It was a rocky start when our party of 6 arrived (3 small kids) waiting a bit for high hairs but shortly our server Emily arrived and she quickly brought the chairs and kicked off a WONDERFUL experience. We were skeptical after ready some reviews but we are so happy we chose to eat here mostly because of Emily. She was attentive, proactively asked if we wanted the kids food out quick/first (YES!) and just went super above and beyond. The food was actually pretty good (fried fish for kids with yummy coconut rice), quesadillas, panini, and salad.... But again, without Emily I can see how things would've been lackluster. Ask for her if you can and enjoy! read more

I came here with my friend around 11:45am on a Friday. It was very empty and there was no employee standing at the check in stand. We had to walk through the shop to the restaurant where someone was waiting. We were immediately sat and greeted, which was nice. When the servers brought our waters, we ordered 2 cocktails and an app (spinach dip). She brought out our cocktails and we ordered our main dishes. After about 20 min, our app still wasn't out and we had to ask another worker to check on it. Shortly after, our server brought out our app and explained that she was the only one taking tables, delivering food, making drinks, etc. Our main course took another 15-20 minutes after that. The food was okay, not amazing but not terrible. A bit pricey though, $22 for a burger. read more

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This restaurant is great for cocktails, kids meals and desserts. The restaurant decor is beautiful. My kids always have a lot of fun. This slow pace restaurant. Thank you read more

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I used to love Rainforest Cafes as a kid and then avoid them like the plague as an adult. Now with kids, it becomes mandatory that we need to go at least once when we are in close proximity. So we decided to check this one out. First off, they have their fish tanks still which is a plus. Unfortunately, many locations have Removed their fish tanks to save $$ which is unfortunate. I will say, this location has a great layout in terms of animatronic animals and special effects. No matter where you sit you have a good view of at least two animatronics. Animatronic animals at this location include tigers, gorillas, and elephants. I have been to some locations where you sit in a corner and see nothing, which is frustrating since that is why you are here and paying extra $$ for mediocre food. In terms of the food at this location, it was pretty standard but pretty good. I had the Blue Mountain Chicken Sandwich and it was pretty good. My wife had the Mojo Ribs and they were actually pretty good. The staff and floor manager where great with my kids. Very friendly and very kind, my kids had a blast. I had to knick a couple stars off of my review though because it took over an hour to get our food. Our kids were going nuts by the time we got their food. I'm not sure if it was due to Covid, our waitress forgot to put our order in, or the kitchen was slow but it was hard on all of us waiting for our food. OK experience that was saved by the floor manager and friendly staff. I hope it was just a fluke that we had to wait for so long for our food. Since it's a RC, you kind of know what you are getting yourself in to. I will say it is worth the experience since you get a good view of the fun while enjoying decent food. read more

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i decided to give this restaurant one more opportunity after having a bad experience a few months prior to this visit. My 6 year old daughter loves this place, but even after today she agrees to never come back. First and foremost the wait times here are ridiculous and inaccurate. You might as well add 20-30 minutes to what they tell you. For us it was a 50 min wait and we waited 1 hour and 20 minutes, only after telling us it would be a few more minutes a couple of times. Once we sat down, it literally took someone 10 minutes to grab our drink order. Due to the long wait time we decided to order our food right away. The person who took our first order was different than our second person, and that added to some confusion. At this point it was two hours into our experience and we were all done. My daughter wanted to leave and the other people we were with were just as annoyed. The service, food, and wait time are all poor and you can literally go to the food court and get better service and food quality. Save yourself some money and aggravation and choose somewhere else. if you want something kid friendly I would try Johnny rocket instead. read more

The food was not good nor worth the price. It cost almost $30 for one meal. The waitress we had was very rude and not polite. She asked us if we ranged change back and when my husband said yes she seemed surprised and annoyed. It took her almost ten minutes to bring us $4 back in change and when she did she tossed it on the table, not saying anything to us nor looking at us. Other than that the decor was fabulous and loved the whole theme of the place. Could still use a lot of improvement. I don't recommend going unless you're planning to just walk around in the gift shop area. read more

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Service was horrible Not the servers' fault he's overworked, food came out cold, and management was poorly made Servers claimed to have more than 8 tables to serve w.e that mean read more

The only reason I would see to go here is for the ambiance and not even. The food is extremely overpriced and lacking flavor. The server wasn't paying attention to us, we had to call him over every time we wanted water. When we were done with plates, we stacked them. Regardless, he did not take them until we asked for the check. The toys in the giftshop were cute but also overpriced, a simple plush was $30. As for the ambiance, it was nice. The animatronic animals on the walls move and make noise. The fish in the tanks are plentiful and seem to be in great health. Do not recommend coming here unless you have toddlers. read more