Cute idea, especially for the little ones. All of the props and decor certainly needs some dusting though, each floor is themed differently and certainly a fun little exploration, servers are fantastic, hostess is ok, food is absolutely disgusting and really overpriced. Understandably bring on the river walk the prices are expected to be higher but the quality is worth than Taco Bell. Amazing spot if you are just strolling along the river and swing by for a few drinks and some kid entertainment rather than a delicious meal. read more

Rainforest Cafe - American Near Me - San Antonio, Texas

Awesome service! Great food and kid approved scenery! Then when you are done go shop right before you hit the river walk! read more

Rainforest Cafe - The littles loves the atmosphere of the jungle! The food was also outstanding! - American Near Me - San Antonio, Texas

Terrible food, terrible service. Management needs to be hung. Avoid this place at all costs.

To be clear: I'm not expecting great food. You know going in it's for the kids and the overpriced "experience" but I'm expecting at least Applebee's or Outback level food. But it was really really bad. The one star goes to the staff who did nothing wrong and decor was good. Food was practically inedible. Queso was Velveeta-esque and that's really insulting Velveeta read more

Rainforest Cafe - Hard to mess up melted cheese but SA Rainforest Cafe managed - American Near Me - San Antonio, Texas

Whenever you go to the rainforest Café you are definitely not going for the food. The quality of the meals here is absolutely awful and everything is overpriced. What you're really going for is the environment, to see some cool animatronics and eat quesadillas in the dark. However, this particular rainforest café was pretty run down where even the animatronics looked like they were in bad shape. The restaurant was extremely crowded, and they put the tables too close together so that it was hard to even get in and out of your chair without bumping the table next to you. Overall it was pretty disappointing, but my kids thought it was the greatest thing ever because our table was next to the gorilla. read more

We love coming here with our kids! The nostalgia with the decor can't be beat. My kids are just in awe of all of the animals. We also have had excellent friendly service each time we visit. I also especially appreciate the caution taken for one of my kids allergies. A manager comes out each time to discuss the allergy with us, and my daughter has eaten safely each time. It's so hard to find this patience and cautiousness for kids with allergies at restaurants and we appreciate it so much! read more

Visiting out of town, my friend and I saw that there was a Rainforest cafe and was eager to go. It was one of my childhood restaurants. The wait was an hour or so, we came back as soon as we got the notification and was seated. Waited for 30 mins and still weren't served. And I watched another table a few minutes before I decided to leave, arrive and tell their server their order. I'm quite disappointed honestly. If that's the kind of service this location offers, I rather go back to my home state. TL;DR Seated and forgotten. read more

Unsure what is up with the bad reviews on here. Our hostess was great. There was oddly no wait when we got there and I saw a less than 5 minute one on Yelp but still put my name on the list through the app because I didn't believe it. I highly recommend you do this no matter what the wait is. They gave us a great seat near all the action and my son loved every second of the animatronic show that was put on for us every few minutes. Every time he pointed out something new. Our server was so nice and accommodating. When I told her I wanted my side to be tortilla chips because that's what my son wanted to eat (he just needed a snack while I ate a full meal) she mentioned that tortilla chips were free so I should order my own side and she would bring him the free ones! My food came out fast and my only complaint was that the coconut shrimp was lukewarm. But I loved the flavor of both it and the dipping sauce and the shrimp themselves were breaded and butterflied nicely. Yes, the food is expensive and touristy. But we absolutely enjoyed ourselves. If you have kids that want to be entertained and feel like they are on vacation then take them here and enjoy!! read more

The food is terrible. Not to mention they have premade drinks that are not tasty. I sent my drink back. The atmosphere is cute but they really need to clean as our area was full of dirt and dust. The service was great but we could tell the host was overwhelmed. I know this is more of a tourist attraction being on the river walk, but Laundry corporation really needs to do better. I hadn't been to rainforest in year prior to this visit and even then the food was terrible. read more

They told us wait be at least 45 minutes. It's been over 1 hour. Then other people who arrive they let them know about some membership that will give them priority seating if they pay extra... for a membership etc... so mind you we would have not waited so long to wait if it wasn't someone's special day and wish to celebrate here... we are still waiting as I write.. so 1hr and 20mins later... We ate, grilled fish tacos were excellent and rainforest burger great... food was great and so was the staff... the server Jamie was great. Environment and of course the company still worth the wait read more

We came here with my kid on memorial weekend, he chose it. It took a while to get food ordered, I think our waitress was too busy even though the section wasn't really busy. The food was good except my shrimp scampi which didn't taste like it was that and the prices were not on the menu. My sons pineapples were too hard, but he liked his nuggets. We enjoyed our food but had to wait wayyy too long to get my check back because the waitress was having an extremely long conversation about her kid throwing plate and cursing. While waiting for her to complete her conversation so we could leave the male waiter across from us was talking to the hostess and kept dropping F bombs in front of my kid. Are you guys serious there are kids everywhere, unprofessional to the max. So long story short our food was good a bit over priced but if you have kids and have a time limit I would not recommend this place. read more

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We found a coupon in our hotel lobby on the back of a local map of the River Walk that was good for a free appetizer up to $18 so we asked our server if we could pay the difference for the app that was $18.49 and she said yes (makes sense right?). Towards the end of our meal we were approached by the manager (Izzy) who didn't introduce himself and just very rudely said "your coupon is not good for the app you selected so you will have to pay for it." I explained to him that we were told by the server that we could pay the difference. He stormed off to find her and sent her back for the coupon. We never talked to him again but the server came and looked like she just got reprimanded. Izzy the manager ruined what was a very pleasant experience up until the point he interjected himself. It was very unprofessional and made for very uncomfortable situation for us and the server. If he has issue with the legal copy of the offer he should take it up with Laundry's corporate becaue that's what i intend to do. People like Izzy should not be customer facing or manage people. We will not go back unless he doesn't work there... read more

Rainforest Cafe - Free coupon that is only good for the two lowest price appetizers not the "$18 value" listed in the legal copy - American Near Me - San Antonio, Texas

Tourist trap. Spend your money and time elsewhere. It could a be fun experience if you have really young kiddos, otherwise the food and service is 2 stars at best. read more

Disgusting. Didn't eat 3 of the 4 meals. No reduction of the bill. Still hungry. Trust the reviews and don't go. read more

Came to celebrate our youngest daughters 21st birthday. The staff was awesome and big shout out to the main chef Fernando, for an amazing dish!!! Great place to celebrate special occasions!! read more

Rainforest Cafe - American Near Me - San Antonio, Texas

Alexis Rodriguez is a wonderful server!! Food was great and we had a fun experience.

Gary and Kayla took great care of me ! I ordered food to go from the bar. The food came quickly and was delicious!

We came with a party of 8 including 2 infants and waited for an hour only to be seated in 2 separate tables. Waiters wanted to help and get two tables together and manager very rudely and aggressively separated tables. I don't understand why if we made an initial request for a large party this happened, or why they would tell us our table was ready for them to sit us separate. Horrible service. Manager in service was named Gary. read more

Food overpriced. Food not that tasty. Service was slow. We tried ordering several drink options and they were out of the cupware for children, they were out of flavors as well. Stick to local spots and not tourist spots. read more

Service was great however the food was horrible. Chicken fried chicken was rubbery and tough.

Courtland was great, he was attentive and super helpful when we asked about the menu! Food was great! Loved the nostalgic ambience.

This place is so crazy they have cool animals that move. There's also thunderstorms that play. All in all this place is really good! read more

Fun! Nourishing! My hamburger was delicious. Plus, the Rainforest Cafe on top of the riverwalk..

Awesome restaurant for kids. However the wait for food is insane! I ordered the bbq cheeseburger and it was okay. Not the best. The service is not very good. We were seated in the back and it's as if the waiter forgot about us. Never brought my kids their drink, never came back to refill our cups either. The experience was good for the kids but would not recommend this place to anyone. Overpriced as well. read more

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Nothing different from Downtown Disney Rainforest Cafe in SoCal where my family comes from - food, service, ambience - all designed to cater more to tourists. I'd be surprised if locals would frequent this place as it is pricey for a large family. read more

They sat us at a table. 20 minutes later still no waiter. Ordered 1 of our dishes with no sour cream. It came out with sour cream on it. My dish came out with cold fries. I hope they were just having a bad day and not how they run their business. I have been to many Rainforest Cafes all over the U.S. This experience was very below standard. read more

Rainforest Cafe - Aquarium - American Near Me - San Antonio, Texas

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I would highly recommend this restaurant. The overall experience was awesome and the attention paid to my son's allergies were above and beyond. I let our server, Samantha, know my son had allergies to eggs and all nuts. She said she would make sure to let the kitchen know. When the food was delivered to the table the manager, Gary, also came out and talked to us and let us know they paid special attention to be sure there would be no cross contamination. The food was great and the service we received was top notch! read more

Horrible service. Over an hour at our table. No silverware, no waiter/waitress came by for drink refills. After 45min we asked how much longer and nobody seemed to know. We finally got up and left after an hour+. Kinda of poopy considering we had two drinks at the bar prior to dinner and had a great time there and tipped generously. I have visited several Rainforest before and never had this type of service. Will never visit this location again. read more

Food was okay but way overpriced for what you get. Service was horrible! Very neat place to take kids. It's a shame our waiter wasn't good. Our daughters meal was not right. Before they brought her correct meal we were done eating! read more

This place is awesome! My server was Lavon! The food was great and the service was even better.

Terrible service. Even more terrible food. It's all overpriced garbage. I would suggest eating anywhere else downtown.

So we came to rainforest cafe just for the experience, we knew right out the bat that the food was not the greatest. Our girls had a great time and experience, they ordered pizza and as every kid they loved it. They were so excited with all the animals. My husband and I just shared an appetizer sampler which it wasn't bad at all. The cheese sticks were good, the spinach dip was very good and the chicken roll were good, eve better that expected. The chicken tenders not so much as they looked a little under cooked so we just didn't eat them. The server was very nice and friendly. We would come back again, as I stated before, for the experience. read more

Food was delicious.decent waiter.there's three levels and we were seated on the second level and there's really no animatronics on that level and if you go to this restaurant you go there to see that.but one thing my whole family noticed was only the black and Mexicans we're seated on the second level only.And the "only" restroom is on the third and you have to go up there for it and nothing but white people we're seated and they have more animals no joke.very disappointed.do better. read more

I am updating my review now because I have actually eaten here. This has been the worse experience in San Antonio to date. I don't even know where to start. This is a tourist trap I guess you can call it. The service was horrible. We ask for water with lemon and the water comes out without lemons. After asking 2 more times we finally got the lemons. The water tastes like they got it directly from the river. The bill came out wrong and had to send it back. The server took too long to check on us. The food quality was par, nothing special at all. I understand that the Riverwalk is a tourist area but if you are going to charge $23 for steak and shrimp, the steak should be larger than 4oz and should come with more than 6 pieces of shrimp. Maybe it's just me. Ok I do have some positives. The decor inside is pretty epic. The animals are animated and are accompanied by sound effects. read more

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I was on hold for an hour trying to make a reservation for 11 days from now. I hung up and reached someone a minute later. I told the woman that I'd been on hold for an hour. I said that the San Antonio location doesn't let you make online reservations, which would be great if they did. She asked what day. I told her the date. Not the time or how many people. She said they had no availability. I'm starting to understand the 2 1/2 stars... read more

Great food and nice atmosphere . Place always has fast and nice workers here. The price is reasonable. read more

Rainforest Cafe - Great food and nice atmosphere! - American Near Me - San Antonio, Texas

The host name Shaidel was the nicest person I've ever met she was really nice and helpful, she help us got our table really fast, not only that she was also the frog mascot and was really friendly to my kids. Shaidel is the nicest host I ever met in my life, she deserves a raise, overall 10/10 service from her read more

First time eating at a Rainforest Cafe, and sadly it did not go well. While the atmosphere was really cool and my kids loved it, the food was just ok. The service was a lot to be desired. We ordered a chicken salad, salad came with no chicken. My husband's order never came at all. When the server finally came around we were all done eating and my husband drew attention to the fact he never received his entree, because we were on a time crunch we couldn't wait for it. So we asked for it to be removed from the bill. The server returned a few moments later with my husband's meal in hand and a to go box instead of just not bringing the meal and removing it from the bill. I probably won't be visiting Rainforest Cafe again unfortunately. read more

Spoiler alert!!!!!! Our waiter blew his nose and discarded his just been used MOCO RAG ON OUR TABLE! We had the man that was limping today I feel bad but that is the only way to distinguish him as I didn't get his name. He was nice to me but pretty crappy towards my 9 year old. I ordered a drink that has a light up cup he brings it and shows us it lights words on the bottom. Kids will be kids and my son tries to reach to grab the cup cause he wanted to see the light. I his parent told him not to touch it and the man said to my son "don't touch it seriously or I'll get in trouble" I work hospitality (i have for 13 years) I get the potential issue but the situation was handled by a parent and did not require outside interference from a stranger because my son completely got quiet after that. Kids touch stuff you work at kid focused restaurant you need to have patience ! He had my son repeat his order again to him because he said my son needed to do it right other wise he wasn't going to put it in . Maybe he was kidding but to a kid being talked to like that is off putting. No smiles or any indication of joking or even slight sarcasm. He was rude and bullying my son for whatever reason. He was grimacing a few times maybe he was in pain from his leg? I'm not sure but still not Ok to be rude to a kid. He was nice to me but not to his coworkers who brought out our dip twice and the food runner of the second dip looked confused when he brought it up to our table and the server was snarky to him when in the end turned out to be our servers error as he tried to charge me twice. Drops check on table after correction fine what ever I paid. I use the restroom and my son stays at the table to wait for me. We had moved our plates and stacked them on the table for someone to grab / pre bus them during our meal which did NOT happen.upon returning from the restroom I see a crumbled up white napkin(ours were brown so it wasn't ours) that the server put on the stacks of plates in front of my son who is sitting at the table. The white napkin was a napkin HE (the server) JUST BLEW HIS NOSE WITH and tossed on the stack of plates at the table with my son sitting there. Right in front of his face like my son wasn't there and my son was definitely visible to any passerby . Parents how would you feel if this happened to your child? I talked to a manager about it she was nice but not much was done seeing as we already paid. That man needs serious coaching I have a feeling my son was not the first kid he wasn't nice to but I hope he's the last. If you don't like kids don't work at rainforest cafe simple as that It was weird that he was overly nice to me. The experience was insulting and upsetting and I know a lot of parents who would have had a crazy reaction to that dirty napkin action! We just wanted to get out of there and away from him asap ! Really upsetting. 80 dollars for that ? No thank you. read more

The food was good but maybe not for the price. Prices were expensive but that more than likely has to do with the environment and the animal animatronics. read more