I haven't gotten a manicure, so I can't review that. But, I did get an eyebrow wax. It was amazing! Five stars for the wax itself. It didn't even hurt, it just felt like a peel off face mask (the type that you put on your nose). She plucked some hairs afterwards that she missed, and shaped my eyebrows a bit, then massaged sweet smelling and soothing oil onto the skin. Unfortunately, when I returned home, I found that she missed a small patch on my left brow. I shaved it off, but that was a bit disappointing. Aside from that, it was amazing! I felt so relaxed. My eyes didn't even water once, and the whole thing took about ten minutes. Plus, it was only twelve dollars! I actually just gave her a twenty, because it was amazing. read more

Let's just say that this place doesn't even deserve 1 star!!! For the record, this place DOES NOT SANITIZE ANYTHING!! They should be put out of business!! I believe this is the type of place that is more concerned with volume and income over customer service. I had a very unbelievably awful experience and nail infection from that place and hope that they close down soon. read more

I've been to Rainbow Nails a few times and the quality was not great but okay and the price was good. Up until recently where they literally ripped me off. They said my mani/pedi was a certain price. When I was ready to pay my tech said it was now $2 more and I did not have decorations done nor the deluxe pedicure which they did try to up sell me on. I gave her my card when I checked my bill it was $5 more for a total of $7 over the price quoted. I was in a rush and should have checked it before I left but they are way too dishonest for me to ever go back again. Buyer beware!!! read more

Been going here for 8 years. Moved to Kailua and have yet to find a place that is as good as Rainbow Nails.Of course THE ARCH in Las Vegas is two steps above Rainbow..but I will bus it from Kailua to Kaimuki to get my pedi and mani.. Aloha' Aunty Wray read more

Me, my mom and sister have been coming here for years - we love our little tradition and Rainbow Nails is always great. We especially love Tiffany and Kelly, and I got my nails done today by Lisa and love them - she did a great job even though we were in a rush! But everyone who works there is so friendly and great, I'd definitely recommend Rainbow Nails for anyone looking for an affordable nail salon in Kaimuki! read more

This was the absolute worst place I have ever gotten my nails done at. The tech took 1.5 hours just to paint my toes with gel because she kept messing up and wiping it off. I told her I wanted a design too and showed her what I wanted which she said "ok" to. She couldn't do it ( it was just a big flower, not complicated). She kept smudging it and it looked so awful. After an hour and a half of her messing up, I told her to please just stop. She didn't do a massage or a lotion or anything. I didn't think she was going to charge me for it because it was such a horrible experience and she kept apologizing. But when I went up to pay she tried to charge me FULL PRICE for the whole service (which she didn't even perform!!!!!!!!!) I told her no, that I wasn't paying for it and that I wanted to see a manager and she wouldn't get the manager for me. After 10 minutes of arguing with her and getting NO WHERE, I paid and left. I have never been so dissatisfied with a pedicure before. I WILL NEVER GO BACK. It was not relaxing at all. A super stressful experience. So so so disappointed with their customer service and how unprofessional they were about it. I wish their was an option to give this place zero stars. read more

I am writing this simply to help rainbow nail be a better business. I have been coming here for many years, and over the years rainbow nail has deteriorated. I feel that the salon is dirty, the chairs are broken down, and the instruments do not appear to be sterilized in between customers. The foot baths are disgusting and they do not appear to be cleaned between customers. I feel that Rainbow Nails needs to have cleaners come in overnight and clean the place, and that the staff needs to use cleaner techniques with the foot baths and the instruments. These problems that I have observed are causing me to go elsewhere for my main-pedis. Catching a disease ie: hepatitis C is concerning for me when instruments are being reused. Isn't it a state law that the foot baths need to be sanitized between customers and the instruments sterilized between customers? When I arrive, the nail tech should be opening a packet of freshly sterilized instruments in front of me before she begins. This would instill confidence in me. However it appears instruments are being reused with customers. The foot baths should also be sanitized in front of me so I know they're clean. The tile floor needs to be mopped. Rainbow Nails, please "clean up your act" before you lose more customers. read more

NEVER AGAIN! It was an emergency that I have to come here and not my usual nail salon. I went just to do one of my acrylic nail and PAULA said she can do it. But no!!! Her hands was shaking and keep telling me it's ok when my nail was thick as hell. I've never had anyone apply that much of acrylic on my nail it was soooo ugly. I told her it's not good and she just kept telling me it's ok and laugh. I was so mad and told her to give me someone else but the other person apply it more thicker!!!! WTH!!!! They don't know what they are doing!!! I was there for an hour for just one finger nail. I finally told them I'm going and this other lady standing next told me to leave!!! NEVER AGAIN!!!! read more

Don't ever come here. They nickel and dime you for every little thing. I had a mani/pedi that coat $95! How does that happen! I've never spent more than $55 on a mani/pedi and somehow getting the same services here costs that much more! I will never come back here. read more

This place is okay, not somewhere I'd like to go back to. They kept pushing more things on me like gel polish and the deluxe pedi after I repeatedly declined. They were rough with my nails and the lady that did mine didn't clean up my cuticles...all in all it was on OKAY experience. Like I said, won't be going back. read more

I've had a good manicure in the past here, but yesterday i got a terrible manicure and pedicure. It's too bad, because I live close by and really wanted to have a regular place to go. They really did a poor job at getting rid of rough skin and cleaning up cuticles. I had both the manicure and pedicure done at the same time, so maybe that makes a difference. I think I'm willing to give it one more try, but I will try to get them done separately. read more

Going to Rainbow Nails is kind of like going to Starbucks- it's good, inexpensive, and you always know what to expect. Their Deluxe Pedicure is very relaxing- takes about an hour (I always ask for callus removal and extra massage). But, what I like best is they are very nice! They take great care of my Mom- she is handicapped and they are always very gentle, patient, and sweet to her. They do good work and make you feel welcomed and valued. read more

This used to be my nail salon of choice but lately not so much. The late hours and availability of manicurists seem to be the best part. The quality of the service is really lacking and as so many others have already stated the facility needs a manicure itself. The people working there are a hit or miss. Lately I have been getting more misses than hits which is why I no longer go there. read more

you get what you pay for. this place is cheap if you're trying to save a buck but it's also gone hugely downhill and is borderline ghetto now. the massage chairs barely work, they used the faucet instead of the actual jets to create a "jacuzzi" effect and after she used her tool, she rinsed in the soapy water my feet were soaking in and put back. there's a multitude of other nail salons that are equally as cheap and less ghetto. read more

Okay I've been here like 5 times so I think it's time I do a review. I think this salon is OKAY. It's not too bad for the price and it is a pretty clean salon. The massage chairs feel pretty good and their pretty good at pedicures. I've had all types of designs done and they try to make it how you like it. The problem is the language barrier. I understand that these are Vietnamese people who aren't from here and most nail salons are run by Vietnamese management, but it's just hard to understand what they're saying. I often have to say "could you repeat that again" like 3 times before I sorta understand. I feel that this particular store needs to work on teaching their employees a little more English. They kinda just point to the menu, the color of the nailpolish and to a sample design palette. Which is udnerstandable, but trying to verbally communicate is a challenge. Especially when they try to talk story. That gets even more interesting lol! They seem friendly but like with other Vietnamese and foreign salons, they're all talking in their native tongue and it seems a little intimidating. Ever since this girl told me that they talk shit about their customers (not sure if this happens at this particular store) it has made me kinda paranoid if they're talking about me lol. I still don't mind coming here though as they do a pretty good job with the nails. They have 2 children seats that have the face of bears for children that want to get their nails done. I think thats pretty cute. They have plasma TV's so that customers can watch but the last two times i've been here, they didn't have any subtitles on the screen so I could hear what the characters in the show were saying. One time they had the "menu" screen on this DVD just replaying over and over again. That kinda bothered me, but yeah oh well. I also had my eyebrows waxed here once and they did a pretty good job. The lady was nice to me and eased me through the process. She seemed to speak better english! i also didn't get a huge rash after either so the waxing portion of this salon gets a thumbs up from me. Overall, its alright and I would recommend if you're on a budget, but if not, I'd splurge for somewhere else. read more

Went here because my schedule got shuffled around and needed to get my nails done right away. Though my technician was friendly, my manicure wasn't good. My cuticles look horrible after 3 days and are all dry even though I put lotion. From the start my acrylic fills were too thick and the Polish was not close to my cuticles at all. Now after just 1 week it looks like I'm past due for a fill. read more

The nail tech was nice...a little hard to understand but she patiently repeated her questions. For the price, she did a good job. She was careful and paid close attention to my body language. While trying to clean under my nail, she hit a sensitive spot...but as soon as she felt my body tense she let go. She also did a pretty good job on the flower design. Overall...I'm pretty satisfied. read more

I was a regular customer for the past 5 years but based on yesterday's experience, I will never go there ever again. I had an mani pedi. The person doing the pedi was okay, but the lady doing the mani was just plain terrible. She somehow, in her carelessness, managed to give me a splinter TWICE on the same finger with her old, worn out nail file. I winced in pain but shrugged it off the first time as an accident, but the second time she did it, I was completely livid. She wasn't able to stop the bleeding or remove the splinter so I was left to do it on my own. Given that they all know me, my mom and my daughter as regular customers, you would think that they would try to make amends and offer a discount of some sort to appease my obvious dissatisfaction and poor service given but nothing of the sort was even mentioned. I was forced to pay $70 for a lackluster, barely mediocre mani pedi, and wasn't even offered a band-aid for my splinter/cut. Spare yourself the hassle and pain and spend your money elsewhere. read more

I've been doing my nails on and off for about 15 years!! I didn't have time to go to my regular nail salon in pearl city and was in Kaimuki- I went in and a lady Sarah helped me - the shaping of my nails she redid it and I didn't like the shape I walked out with she did not properly cut down any air pockets before filling she basically just filled and didn't upkeep the existing nail - about 4 days later 2 nails fall off both nails were partially green- then trying to really figure out if this is the glue or fungus- something told me to check all of my nails so I called them and told the lady that 2 of my nails have fungus in them - I went in to fill my nails because they were lifting - there was water under and he not trimming them and covering the water on my nail with acrylic basically caused fungus to grow so I start taking off my nails and out of 10 fingers 8 of them have green - I felt like crying because the doctor told me that I cannot do anything to cover it and I needed to buy medication and see the doctor ---- I never in my life would imagine this happening to myself it traumatizing I'm praying that this will go away quickly--- I called them and they told me oh it will grow out with your nail- never never never going to get my nails done again and hope people read this so unfortunate read more

Such bad service!! They try to rip you off and then rush you out! They also EXPECT a tip. Uh no, tip is a bonus. I highly recommend trying somewhere else. read more

Highway robbery! I'm pretty sure the lady realized that I'm not a nail person and what started out to be an agreeable 45 spa pedicure cost me much more, plus tip. She added on services that I did not ask for (callus removal) and then when it took over an hour I tried to cancel the paraffin wax treatment (that I thought was included in the deluxe gel pedicure). I told her no need wax at least twice, because my family arrived to pick me up for a dinner reservation but, she ran and got the wax anyway and threw it on and took it off. She was very nice and did a great job but, I'm pretty sure I got scammed. So be careful!! She also tried to refuse my credit card and asked for cash. As I tried to sort out what I was paying for - 4 other technicians stood behind her giving me straight up stink eye and speaking to one another. In a nice way, I explained that I would pay for all the services but wanted to understand what I was being charged for- as, I had thought we had already negotiated a price in the beginning. But she did not understand my English and I wasn't about to argue but, definitely poor business practice. Go to the place across from safeway kapahulu- don't know the name but I had such a better experience. I will never go back to rainbow nails. I was lazy today- didn't do my research and paid heavily as a result. Don't be like me. read more

I always come here for my mani/pedi combos. They are nice and the quality is pretty good. Been coming here for about 6 years now

Lisa took time with my pedicure! I 'm so upset about the quality. She was trying to finish as quick as possible so she could take another customer. I don't know how many time she told me to do extra massage. I told her I don't want to but she kept persuade me. She wants to make more money. OMG!!! read more

Chairs are so run down and half of them don't work. They use old water and don't sanitize properly. The place needs a complete remodel. The ladies were nice but I won't be returning. read more

I walked in to Rainbow Nails yesterday, hoping I could get a pedi right away. They were able to help me immediately and I was very pleased with the mani pedi special I got. They were thorough and efficient and met my every need, from the quick dry spray to the slippers I needed. Highly recommend! read more

Horrible! SAO the girl who did my fake gel nails and each nail looked different. One was crooked, one was too short, one was too long, they were not even at all, one was thicker at the tip of the nail, one nail looked lopsided. She gave it no shape (square) did minimal filing. She also made me bleed on three of my nails. cutting my cuticles with the machine. omg it was painful. She's left handed I'm not sure if that had anything to do with it. She kept skidding my skin around my nails and taking skin off! It was a nightmare! I will never go there again. I do not recommend it to anybody not even my worst enemy. I went to another salon the next day to remove the nails and redo them. Now my cuts are all swollen and red! read more

When I get my nails done here it never last and I find their work sloppy. Not knowing I understand Vietnamese they were talking among each other in their native tongue and it hurt bad because they were talking negative about my looks. read more

Brought my two little girls for their first pedicure EVER cuz I saw the cute panda chairs in the window. Unfortunately the chair are broken, peeling and ghetto. Oh well girls still got their pedis. But for each of them it was $25! Seriously, they just painted their nails...no scrubbing and barely any massage. Took only 20mins for their pedi n u gonna charge $25 each?!? I paid it but told them I would never come again. Sad cuz my person was not bad. Oh well. read more

've been to Rainbow Nails before, a long time ago. They had just remodeled and had new chairs....loved the chairs. Yesterday, I went for a manicure and pedicure and the condition of the store has REALLY disintergrated. First, I went to choose a nail color and all of the bottles hardly had any polish in it. I really based my choice on how new the bottle looked. I sat in the chair and the remote was broken. No massage! The chair I had was in direct sunlight and the AC wasn't on. The women who worked on me were very friendly and sincere, but they're skills were sorely mediocre. The top coat was old and streaked. Today I went to La Vie Nails in Kahala and had my nails redone. read more

I drive by this location almost everyday, and said one day I would try it out. Well that day came and the experience was mediocre. It was a Sunday, maybe around 4pm, which is kinda late for nail salons. We called ahead just to make sure we could be help, lady on the phone said if you come right now; score. My friend and I originally wanted pedicures but saw their menu and decided mani pedi combo was a better bang for your buck. We were greeted when we got there and got sat in the massage chairs; however mine didn't work :( The two technicians who worked on me were nice and they did a standard job. My friend added a calluses remover and she said she liked it. So far so good, but then came the payment part. So we both got the same treatment, minus my friends upgrade for calluses.....and we both gave cash expecting change back. I have never heard of tax on nail service, though this was my first time getting my nails done in Hawaii. The tax price was the same for both our tabs although my friend had a difference of $5 from me. Whatever I can deal with the tax, but then when I gave the lady tip money, $4 which was my change, she counted the money in front of me, and scoffed at me! So very rude, you would think that any tip amount is better than none. Poor employee attitudes towards their clients loss them my business. read more

The service i received here was terrible. Not only was i harassed to upgrade my simple pedicure several times and when i decided not to my technician rushed through the pedicure in record time. She did not massage my legs or push back my cuticles. she did not clean out the dirt from under my nails and when she painted my nails she didn't even paint my toenails properly. she missed several spots and when i pointed them out to her she painted them diagonally making the one nail she decided to fix lumpy and ugly. My friend with whom i came with finished 20 minutes later than i did which was awkward since i was being harassed to pay while my friend was still in the chair getting her nails done. The workers would periodically stop to talk to each other for a few minutes which i can't stand. I'm paying you to do a service, not to chit chat with the other women around you. Save your money and go somewhere else. Never coming back here. read more