I cant say enough good things about this place. I bought a 2018 Camry a few months back. I had previously bought a few car from them. Kenia is very honest and straight forward. She is extremely patient and knowledgeable. No hidden tricks like other dealerships. The experience was smooth and painless. They explain everything before you sign. We will continue to come back thanks to Kenia. I would recommend this place to anyone looking for a reliable used car. They have a great selection. Keep up the great work Kenia and your staff. Thanks again. read more

Looked for a long time for a good deal on a Range Rover Sport with low miles and the options I wanted. Found what I thought was a "too good to be true" price on the vehicle I wanted at Radical Auto. I made the 2 hour drive to Burbank to find that not only was it true but the staff was incredible as well. They made the purchase process very simple, I was in and out with my new Range Rover Sport in no time. I recommend to anyone looking for a nice car and a no-hassle purchase process to make the drive to Radical Auto in Burbank. Thank you so much Kenia and George - I will be back for my next car! read more

Amazing customer service from beginning to end. Found a car online at their dealership and although it was older stock they retrieved the car from a lot off site, had it cleaned and prepared within an hour. The sales manager, Kenia, was absolutely delightful and so attentive to our needs. Would buy every car from them if I could afford the Bentley's and Mercedes Benz's they have in stock all over their lot. Thanks you guys for taking the time to make us feel special and our business appreciated. read more

Let me preface this buying saying that the actual car buying experience was really fast and everyone was very friendly. With that being said when I bought the car, I asked if the car was up-to-date on service and was told that it 'should be'. Also, when I asked if the car had a second key, the question was basically dismissed by saying that they were going to check until the end of the process I was told that there was no second key. Lastly and most importantly, this car was probably the worse car I've ever bought. I've had it for only a year but have been constantly in and out of auto shops for repairs since the 3rd day I got the car. I immediately brought the car to their shop to get repairs and was constantly told to 'call back in 1 or 2 weeks' because they were so swamped until I was finally able to come it and was told that the warranty was up and I would be fully responsible for the cost (over $1000) even thought It was evident that this was an issue before I bought the car. Since then I have had nothing but issues with the car (electrical issues, needing constant inspections, needed new windshield wipers, constantly having to replace coolant, etc). I wasn't going to post this review because I typically don't like to post negative reviews but the last straw was last week when ANOTHER issue popped up. One that I thought I had just taken care of a month prior. Ultimately, I personally will not be back but if you choose to buy from here, you will have a quick buying experience but I would stress that your potential car has a full inspection prior to finishing the deal. read more

If I could leave zero stars I would at this point. This place has not done the DMV work yet. They sold me a car, that was not free and clear of all liens, so basically it was on consignment from a previous owner, who still has not paid or else Radical Auto has not paid them. One way or another, its not registered to me yet because its "not free and clear of all liens" per DMV. I paid another car off 4 days after I purchased this car & I already received the pink slip for that one about 2 weeks ago, so I know it should be her by now. I called and asked and all they did was take my name and number and said they would call me back, 48 hours later & still no response.....not very Radical at all!!! read more

They are so friendly and professional from the beginning online to getting the key Got my first Audi. Very responsive online to getting an appointment and test drive through the paperwork. Very helpful and made time for me as they are busy but they care and are upfront. I'm extremely satisfied and recommend to all looking for a luxury car and a fair deal read more

I have bought a few cars including my most recent vehicle from this dealership and I've had nothing but a great experience here always. Kenia is amazing, so honest, keeps to her word, & is extremely nice. She is very knowledgeable in the field, takes her time with you and goes out of her way to help you find the car that you want. They have a great inventory of cars and I've never had an issue with any of my cars purchased here. I will definitely come back when the time for a new car comes. Great customer service, reliable cars and know happy customer. read more

I have purchased FIVE cars from Radical in Burbank over a decade plus: The two owners are Rob and George. Rob is the business guy and George is the high-end Car lover -- He knows great cars as well as Jay Leno and drives almost every car they sell. The neat thing is this is a Family business and they treat their customers like family, making sure you are as pleased with your new car as they are in selling it to you. They have 'People' they trust and have known for years if you have any future down-the-line car problems and they're always happy to refer you to them...believe me, you'll get a break from their referrals. I've never done business with a used car sales shop that's this good. read more

I live out of town and called RA many times and no one ever answered the phone. So I left messages for them on VM, text via CarGurus and email, and no one ever returned my messages. I told them I'm an all cash buyer and ready to buy, but still no return call. This is very bad business. read more

These people were nice they sold me a great car. Then I went back and bought another. Luxury car" what a mistake. They sold me a freakin lemon with a side of lemon aid. It needed a battery the first week $500 then it just would break down every other week. I have been trying to pay the car off so I can get the lean off of the car and no dice. It's like they don't exist. I have a seller to buy my piece of crap they sold me and I care Enron sell it. Be Ware of these people there is something funny going on in this place. Something fraudulent. If someone knows how to help me please do. I'm kinda stuck. read more

I just want to start off by giving the Biggest THANK YOU!!! to Mike who was 100% the best car salesman I have ever worked with. We had been looking for my sons dream car for a couple of months it was not an easy search as my son was very particular and knew what he wanted a 2011 BMW 335i M Sport Package, automatic in the Space Metallic Grey. And every time we would find one that matched most of his wants the car was either beat to death with over 120,000 miles on it, or it was out of state, or we were unable to get the financing due to the fact that my son had 0 credit (literally) and the last two we found that had most of his wants were sold before we even had a chance at it. One night while my husband was searching on line after a very disappointing day of missing out on yet another car he came across what appeared to be the perfect car it had all my sons wants, low mileage, surprisingly in his price range and fairly close to home. The add stated "Guaranteed Approval" At this stage in the game we had been through it all so we knew we had to act fast but weren't ready to get our sons hopes up after being let down so many times. So that night we didn't say a word. My son works a 2:00 a.m. to 9:00 a.m shift and when he got home from work we told him we found a possible option for your car lets go look at it. So we hopped into the car and headed for Radical Auto. When we arrived Mike was quick out the door and at our service. My son saw the car and I could tell by the look on his face that this was it and I didn't want to let this one slip by but didn't know if in fact Mike would be able to approve my son for credit. But just as the add said Tyler was approved with a 0 credit rating with no co-signer. He was able to finance and walk out the proud owner of a 2011 BMW 335i M Sport in Space Metallic Grey all 100% on his own. Thank you Mike and Radical Auto Deals this was the quickest most easy car purchase i have ever dealt with we will definitely tell everyone we know about Mike at Radical Auto and will be back ourselves in about a year when our youngest is in the market for his first car thats a guarantee!!! read more

Radical Auto - THANK YOU MIKE!!! - Used Car Dealers Near Me - Burbank, California

Mike was easy to deal with and offered me a good deal on a great car. Would happily do business with them again.

Terrible service. No one helped me on the lot. A sales person came out and look at me and then went to his car to grab a cigarette. When he walked back he didn't even say anything to me. I would never recommend anyone to come here. I ended up buying a Range Rover at another dealership read more

i purchased a 2001 toyota tacoma with 60,000 original miles. i was told that it was in excellent shape and no damage. and the car fax did display no accidents. when i received the truck, right away you could see that the passenger side of the box, and front fender had been fixed. the paint was horrible, and there was body work that was showing through. the engine compartment was full of small sticks and twigs, as well as inside the fender, and there was a hole in the passenger side floor.this truck was not close to what was described to me, and its been over 3 weeks, and they still havnt sent me the title.make sure if you deal with them, you check the vehicle over very well and have it checked out by a professional. read more

Best customer service in town!!! We will definitely be buying another car from Radical !!! Highly recommendEd !!!

Bought a 2017 Audi R8 V10 Plus Spyder from here. Really appreciated Kenia's customer-forward experience. Could not have asked for a better car-buying experience. Will definitely buy my next car here as well. read more

I bought a 2005 Chevy SSR from Radical Auto at 3721 West Burbank Blvd. and drove it home & since then (5 months) I have put belts, brakes, replaced rear main seal, window door regulator & motor, oil change (suppose have been done before purchase), replaced the transmission fluid,+ alignment. & new tires for a total of $5,886.24. My local mechanic (ASE/NAPA certified) asked me how long I had been driving on those tires, they were bald on the inside with 1/2" tread on the outside (my mistake to not inspect tires closer knowing what I know now about Radical Auto), he said the alignment was so bad i should not have been driving on those tires at all. Radical Auto sells shiny bright beautiful USED cars and they are very SLICK at selling there pieces of sh?t vehicles, BUYER BE WARE!!!!!!! read more

I have never had such a great experience in buying a vehicle! Great Customer Service! Kenia Ochoa, the General Manager was great to work with. She gave me a great deal on a hard to find 2022 Chevy Tahoe. I had been looking for one of 4 months. She held it for me till I could get there the next day since it was over an hour drive to get there. She was true to her word on every thing. I also worked with Ashly when we came to pick up Tahoe. She was also very professional and very nice! I highly recommend this dealership! read more

After calling numerous car dealerships to find out the costs for the car we were interested in we went with Radical Auto. Kenia was very honest and let us know what the additional costs were for the car we wanted. The other car dealers wouldn't tell us any numbers on the costs involved and kept trying to get us to show up. We weren't even sure the car was still on the lot with the other dealers. We drove a long way to Radical and everything was exactly like she told us. Kenia and the rest of the staff were very helpful and friendly. We couldn't believe how good the car looked! The other cars on the lot were absolutely beautiful. Very happy we went with them and will go back again when we need another car. read more

See all

Amazing car buying experience! They were thoughtful and helpful in making sure we got the best car for our needs, test drove a few until we decided on the Porsche Cayenne -- loved it! They helped us get the best rate and were helpful throughout the entire process. I will definitely be going back there for our next car purchase! read more

I am a car guy and I had been noticing Radical's advertised cars for years. Last year ended up buying a used Lexus from them. They seem to have a lot of nice cars with high mileage. However they do have CAR FAX certified autos so that is a plus for them. Their prices were fair but they have some little "got cha" practices. For instance, if you come in to drive a car, they aggressively push to reserve the car with a $500 deposit that is NON REFUNDABLE! Additionally, I let them finance me thru Wells Fargo. OK interest rate but a little got cha when I came in to pick the vehicle... they claimed that the Bank required an additional insurance rider protecting the bank if car drops in value below the loan. Conveniently they were able to do this in the contract for sale with a $400 premium. I probably had this rider already on my auto insurance policy, but in the heat of the moment... I agreed. It upset me for about a year. But since my car has given me good service with minor repairs and maintenance required.... I gave Radical 3 stars. P.S. they have 2 locations. The western location carries higher end autos and the eastern location sells higher mileage older cars. read more

I purchased a used 2006 Audi A6 from Radical at what I felt was a solid price for a used car. The staff was friendly but when it came to the car itself, that was another issue. The moment I drove off the lot, it gave me problems. It had an oil leak and would hesitate upon acceleration. I called them within the first 24 hours to inform them and said they couldn't service it until the following week. In addition, the back seat belts were not working and the back panel was faded due to the sunlight constantly hitting it. They assured me they would fix all the issues. I turned the car in and they kept it for over a week. They found the oil leak and a motor mount issue which they charged me $250 after wanting $400 for something they should of fixed before selling. The seat belt issue was temporarily fixed but upon my eight year old sitting back there, stopped working and unsafe. They said they would paint the back panel but there guy was never there. Obviously, this was unacceptable to anyone, especially for the safety of my kids with those seat belts. I met with the ownership which are two brothers and their dad and own two dealerships in the Burbank area. The guy was cool and said they would fix it but never did. He asked me to take it to an independent dealer and not an Audi, his reasoning was that an Audi dealer would try to find things wrong with it. I took it to DTLA Audi on Fig and Washington and they found over $3k in repairs ranging from required motor mounts, an oil leak and a few other issues at cost me $180 for the service. I had a small independent repair shop on Venice and Motor and they found the same problem and repairs were $1800, cheaper but still up there. Armed with both repair estimates, I attempted to met with the owner and got the run around and was always busy. Being that I bought the car within two weeks of this, I stopped by and dropped off information to their manager. She assured me that she would contact the owner but these guys never called back and the staff started giving me the run around. After trying again and again, I looked at a legal remedy but due to work and travel schedule, I decided to get another vehicle from somewhere else. The overall experience here was awful and not worth the headaches. This place may advertise the lower price, they treat you nice but when the rubber hits the road, leave you out in the cold. I understand there's a certain expectation when purchasing a used car. I've been in business long enough to know that. But when you buy a car, drive off the lot and have issues from the start, there's an obvious expectation as a consumer that the business will correct. This is not the case with this dealership and recommend you look and buy elsewhere or have that car your looking to buy inspected by a professional mechanic. You may think your saving a few bucks but will ultimately cost you in the long run. I gave them plenty of chances to fix but they decided to take my hard earned money and give me a metal piece of junk. If I could give negative stars I would. read more

Bought my first car from the East location with the older models, and loved the car, but the airbag light was on, the tires were bad & the signal didnt work, yet they wanted Kelly Blue Book for the car! I asked them to fix it all & they did, but I just dont know how much I can trust a dealership that even puts a car on the lot with those obvious problems. I was in a 3-car accident, total loss & the air bag didnt deploy... Bought my second car there from the West location bc I needed a car fast and didnt feel like shopping around. Once again, bad tires, damaged seat & scratch on side of car but they wanted max Kelley Blue Book value & refused to go down on the price. Never exchanged my tires, breaks were squeaking next week & never fixed my seat, but Im so through with them I wont even go back to complain. Spend money out of pocket to get new tires & fix brakes they obviously had oiled to prevent drivers from knowing they were bad! Shame! Dont trust em as far as I can throw em. They only cater to ppl buying very expensive cars, but if youre buying an older model year 2000 or so expect poor customer service, and I bought 2 cars from them, so trust this is real! read more

I had to buy a new car, but I was specific about what I wanted. A convertible V W beetle, 2005 or older (I don't like the newer body styles), less than 70,000 miles and didn't want to pay more than $10K. Well, due to issues in my life a few years ago, my credit is a bit sub par so I'm in the "beggars can't be choosers" category. With that being said, I got exactly what I wanted. Both Reyna (sales) and Rob (finance) did an amazing job to work out a deal so that I could have the car that I've wanted, and that's been on their lot, for about 6 months or so. Because I live so far away, most of the deal was done via phone and text, but when I went in to give them my down payment, Reyna had all my paperwork ready to sign so I was in and out within 30 minutes. I'll definitely look to them again the next time I need to buy a car. read more

Definitely the best place I've ever bought a car! I was in an accident and needed a car- any car- right away so I could get back to work. Kenia and Rob did everything they could to help, and I got a car more amazing than I thought I could! They worked with my difficult situation and went above an beyond to get me back on the road. Plus, they were honest and let me know all the details every step of the way so I knew I was getting the best deal and making the best decision! 10/10 would recommend! read more

Jenny, you did an amazing job, very straight forward. I was nervous about buying a car from a small independent dealer, but Jenny was helpful and fun to work with. Love a girl that can be honest and straight forward. Good hustle. Now as for my baby that I bought, what can I say, "She is amazing and fun to drive" 2011 Challenger SRT8... I get daily compliments on this car! !! read more

Radical Auto - Used Car Dealers Near Me - Burbank, California

We ended up not buying at the place because we found a vehicle that I liked better at a different location, but I have to say that I am a fan of this place and would have bought from them if this other opportunity did not exist. Here are the things that I appreciate about Radical Auto: 1) Kenia was great with communicating with us throughout the process -- very open and up front, and not pushy at all. She encouraged us to look at various places and test drive before finding the right vehicle. 2) Jenny was also great helping us look at other vehicles at their overflow / storage lot. She drove us there -- my husband, me, and my 5 year-old twins. She was so kind, and my boys truly enjoyed Miss Jenny! 3) Elena was so kind and accommodating as well. She found NickJr on the TV for my boys so they could watch while my husband and I checked things out at the lot when we first got there. 4) Great car selections and prices and very up front with Carfax information. I will keep them in mind for any future purchases, and I would not hesitate to recommend them to friends and family. read more

Miss Kenia is an awesome representative and made this car purchase a very smooth and pleasing experience. She also has an awesome personality and made our process go by super fast. I will definitely be coming back here for another car purchase. I highly recommend this place and I recommend Kenia. Don't go anywhere else, check this place out before you do any other.... trust me they know their stuff and are greatly connected to great deals. read more

I made a deal with George and Robert, one of the owners at the dealership, to buy a Mercedes G63 yesterday and I paid a $1000 deposit. I called at 4 pm yesterday and I told him to hold off and I'm brining my wife to see the car. He said we are busy today and to come tomorrow. I went with my wife to the dealership today at noon to finish the deal and found out they sold the car to another couple for more money! What was the deposit for then when they don't honor an agreement. It appears that they built up the price on my deal and used my deal to entice the other people to get more money on the car. When I called George to find out why he did that - George yelled at me and said he is "not going to play the game. I made the deal with you not your wife." He did not want my wife involved. What kind of company does that. They are dishonest and liars. Be careful dealing with these people. read more

I came across Radical Auto a month into my vehicle search. I operate a limousine & black car service (sbtaste.com), so the vehicle specifics (year, make/model, interior/exterior color, cleanliness, etc.) were quite rigorous. I was looking for a Mercedes GL550 Black on Black. By this time, I had test driven & dealt with over a dozen independent & franchise dealerships. I was blown away by the staff here at Radical Auto. Not once did I feel the "car salesmen pressure." You know the jargon, "You won't find cleaner car or better deal anywhere... if you don't act on it today it'll be gone tomorrow." At Radical Auto, their approach was the car will sell itself. At the end of the day I ended up going with another vehicle at another dealer - specifically becuase the other vehicle had less miles & a detailed service history report. However, I want to state that Jenny & Kenia (and the rest of the staff) were a pleasure to work with. If business goes as planned, I will be in the market for another Mercedes vehicle in a few months. Next time, instead of hunting from dealer to dealer, I will just call Radical Auto and let them find the vehicle for me. ps - A friend of mine, who used to work in the used car business, was my advisor throughout the vehicle search. I later found out that he had purchased 2 vehicles from Radical. In his words, "They are radical!" read more

I love my new car! Jenny is fantastic! I had a really great experience at this place. They don't make you feel like they're trying to sell you something you don't want. Jenny was patient and informative and really takes the time to make sure you get the car that's right for you. I'd recommend this place to anyone and everyone! I'll just say it again, I love my new car! read more

Radical Auto - My new car! - Used Car Dealers Near Me - Burbank, California

I bought a Jeep Rubicon from Radical, and had a great experience. Even when a minor issue arose, George arranged for the item to be fixed and put a lot of time in to make sure I was happy. I really appreciate his efforts, the entire experience with the dealership and will not hesitate to buy another vehicle here again, or to recommend this dealership to others. Mark M. read more

I bought a 2015 Jeep Wrangler, clearly advertised through Radical Auto as coming with DUAL Top Group, hard top and soft top included. The car had the hard top on with what appeared to be the equipment for the soft top in the back. Before buying the car I confirmed with the dealer, George, that it was in fact the soft top before purchasing. He confirmed that it was, we even discussed it as a main selling point before closing the deal. I drove the Jeep home and the very next day pulled the soft top out only to find that it was missing the majority of the equipment needed. I contacted Radical Auto and explained the problem, assuming they probably had the rest of the equipment in a storage unit and forgot about it. I also contacted the original owner of the vehicle and he told me that when he traded the car in, the back was stuffed full of all the equipment for the soft top. George told me that, after looking, they could not find the rest of the soft top but were positive that they received the car the same exact way it was sold to me, a stark contrast to what the original owner said. I asked if there was anything they could do for me considering I bought the car under the false pretense that it came with dual top group and that the dual top group was factored into the price of the vehicle. George was less than helpful but told me to email him proof of the car advertised with dual top group and he would send it to his boss and see if anything could be done. Since I sent him the email with the proof, over four weeks ago now, I have not heard back. I've contacted George through his personal cell and he refuses to take my calls and will not answer my texts asking for confirmation that he received my email. I was extremely disappointed to see how quickly my relationship with the dealership turned sour. My simply request for compensation for a product I was sold, and DID NOT RECEIVE, was not a large or ridiculous one. Instead, the dealership refused to take responsibility, claiming that they were oblivious to the fact that the soft top was incomplete and is now refusing to offer any assistance, is ignoring me, and hoping this will all just go away. Terrible customer service and a disgusting, blatant attempt to take advantage of a young first time car purchaser. read more

Kenia is amazing to work with and extremely helpful. She will do everything she can do to make you a deal that you are comfortable with. Plus she is extremely responsive. Definitely a great experience!!! read more

Reyna, George and Carla of Radical Auto are the best! We both did the typical research on the cars we were considering, visited a half-dozen lots and dealerships, test drove cars galore and found our car at Radical Auto. They had the best pricing, helped with great financing and addressed all of our concerns. I would highly recommend this establishment - screw the naysayers. If you know what you want in a car - call Radical Auto. read more

Came here after buying a 7 series BMW that I felt I shouldn'tve from a different place. The realization sunk in that the horsepower in that thing wasn't meant for one man alone. So, I ditched it (or rather, returned it) and stumbled across Radical Auto. I picked up a four door MBZ sedan from this place and love the car. I even found an old school glass swizzle stick inside the armrest. Meaning some ol' git had owned it previously. Pre-2000 MBZ are solid vehicles that go on FOREVER. And the deal was amazing. No pressure to buy. Friendly folks. I'm guessing the "Radical" part is that they're not slimy used car sales people. They're decent human beings. read more

If Radical Auto has the car you are looking for, I have no hesitation recommending you buy it from them. I bought my Mercedes ML350 from them a year ago, so I have had plenty of time to be sure about this review. I know Radical Auto looks like just another corner used car lot, but look closely...they have some NICE cars there. I looked around and there were a couple dealerships that had the car I wanted, but for a couple thousand dollars more. I had a good experience as far as buying a car goes. I checked the Carfax and the car was pretty clean. There were no trips to a dealership to fix problems, so I knew the car wasn't a lemon. I had my mechanic check it and he thought it needed an oil change and there was a minor trim issue around the steering wheel. Radical Auto changed the oil (and my husband checked it) and they had the trim fixed at a dealership for me under warranty BEFORE I purchased the car. Just do your due diligence (as you should with any purchase anywhere) and you will be fine. It only took a half hour to finalize the deal after the work was done and I was happily on the road. Don't pay too much at a dealership if you know the right car is on the lot at Radical. read more

The worst attempt at selling a car I have ever encountered.... After being in a serious accident from being driven off-road by a drunk driver in my custom SL600 Mercedes, I was again looking for a Mercedes SL and obviously had knowledge about them having been a very recent owner of one.... As soon I called the idiot that owns this dealership, I'm instantly being called "buddy", he tells me how they only want interested buyers, and how an SL550 is different than an SL600..... Are you okay sir? I live 1.5 miles away, I was just the owner of a Mercedes SL worth twice the one I'm looking at, but you're worried about me being a qualified buyer and need to call me buddy? Are you on some weird ego trip and don't want to make money? When I asked about why the front bumper is completely messed up in their pictures online and saying it's an expensive replacement.... he gets angry and starts yelling "$1200 for a mercedes bumper repair???? What are you crazy???? Where do you come up with a number like that??? WE fixed the car and it's all perfect now"....... I had just sold a front bumper of my mercedes literally days before for $1200 (no labor included LOL) and this idiot has the audacity to argue with me. Congratz on repairing it and not actually replacing the part? Congratz on leaving pictures of a messed up bumper on your online ads? Seriously what a pathetic bunch of losers getting angry on the phone for their mistakes and lack of knowledge and insulting their customers simultaneously. It's so cute. If they're hiding repairs, who knows what else these scammers are hiding. Oh and of course the car is sitting on their lot months later. I guess that red interior isn't as breathtaking as you thought? Big Ole Yikes. Avoid these turds at all costs. read more

Radical Auto is a family owned business. They did an outstanding job with the sale of a Porsche 911S. They are very friendly, straightforward and knowledgeable. I would recommend them to anyone in the market for a pre-owned luxury or high-end car. Good group of people! read more

Radical Auto is awesome. Jenny helped us purchase the car of our dreams. Jenny made the car buying process smooth and simple. We love our black maserati. "I can do all things through Christ." read more

Radical Auto - Used Car Dealers Near Me - Burbank, California