Radical Auto is the BEST! I have purchased two cars from Radical! Kenia is awesome! Great customer service and the girl knows her stuff!, Kenia walks you thru it all and makes the process so easy! Both cars have not given me any problems. Other than the regular maintenance they need, no problem whatsoever! I highly recommend these guys (girls) They are very professional and it was a pleasure doing business with them read more

These guys are amazing!! I bought my Chevy Cruze from them a month ago and waited to review Radical Auto. You never know when buying a used car arriving off the lot. Don't be hesitant to give them a call. They're not your typical used car dealer. They really do go above and beyond for their customer. I greatly appreciate Kenia and the staff at Radical Auto for all of their hard work. I'll make sure to tell all of my friends about this place. read more

Like many others, due to crap in my past...I had sub-par credit at best and I fell in love with this Audi A6 that Radical Auto had on their lot! I LOVED IT!! I didn't think I had a hell in high water chance of getting that car! Well, leave it Reyna, she pulled it off! She got me financed and not only did she get me financed, she got me in with Wells Fargo!! Reyna, you rock girl and you know it!! I honestly can say I've never worked with another dealer that went SO FAR out of their way for me!! I've never even been treated this way at a New Car Dealership, let alone a previously owned Car dealer. George, you're awesome buddy! I had some minor issues with the car and George gave me NO HASSLES AT ALL! He took care of EVERYTHING! At the end of the day, they wanted me leaving a satisfied customer and I can say....MISSION ACCOMPLISHED! Thanks George, Robert, Reyna and Rosy! You're all awesome and you can count on a wonderful glowing recommendation next time someone asks me where to buy their next car! Love you guys!! David Simi Valley....:)) read more

I finally succomed to my teenage son begging and pleading for a car. So I did lots of research and many friends, family and co-workers recommended Radical. Boy oh boy did they make it seamless. I wanted a BIG car, he could bang up as he practiced on the roadways (God help us all) and in good condition so me or his dad wouldnt have to pick him up from a distant locale if it broke down, fuel efficient, you get it... Well...we were as happy as clams...(ALL OF US) We found him a wonderful 2006 Smokey Grey Toyota Highlander with under 60,000 miles for $12,500. Honestly it was good enough for me or my hubby to drive out that door. Their finance people did a bang up job in getting us the deal so my son could have his first car. Thank you folks. I can tell you this...when my car does finally decided to bite the bullet...I'll be returning to Radical. read more

My wife and I moved from South Korea a few months ago, having owned a Range Rover in Seoul we decided to stay with Range Rover, After researching car dealers online we came across Radical Auto and found a Range Rover sport supercharged at a very fair price. The owner John is very friendly and went out of his way to answer all our questions, once we decided to buy the Range Rover, John then went ahead and quickly processed the sale. Since then he's reached out and made sure we were satisfied, moreover, happily extends guidance in maintaining our Range Rover. My wife and I couldn't be more satisfied. If you're looking for a well maintained luxury car then I would highly suggest visiting Radical Auto. read more

Radical Auto - Used Car Dealers Near Me - Burbank, California

From the first call with Nellie to the superb personal attention by Kenia, it was clear this was to be a suprisingly great experience. After locating my dream car on their site my husband and i visited the lot and were blown away by the amazing vehicle. But it was the focused effort by the entire team to help us craft a deal that met our needs that most impressed us. kenia is knowledgeable calm and confident . No pushy sales attitude just genuine interest in helping us get the car we wanted. She exceeded our expectations in everyway and made the experience so smooth and stress free. We highly reccomend Radical Auto. Their fleet of pre owned luxury vehicles offers choices for every taste at competive prices. But at the ended of the day service rules. Radical Auto knows how to deliver best value in both their cars and in service. Well done!!!! read more

I'll start this review off by saying that I've bought my share of cars over the course of my adult life, all from dealerships (mostly from the majors and a few independents as well), and I can honestly say that I've NEVER had a more pleasant car buying experience than with Kenia and her team at Radical Auto. Dec 24 2016 marks the second time I've done business with the folks at Radical, and it was that initial experience back in the early 2000s that lead me back to them last month when I was in the market again for another purchase. Needless to say, their professionalism (not to mention their top-notch inventory) did not disappoint. Kenia was an absolute joy to deal with - small wonder considering that her mentor was the Sales Manager I dealt with on my first purchase all those years ago, and she was among the absolute best of the best! Between providing an array of financing options as well as her after-purchase follow up, Kenia and her team really are second to none in my opinion. And, as for that top notch inventory I mentioned earlier, I owned the first car I bought from them for eleven 100% problem-free years! Take my word for it, folks, THEY DO NOT SELL JUNK! My only regret is that I could not get this review out sooner (a recent hospital stay shortly after my purchase & subsequent extended recovery prevented me from doing so), as I feel it's important to share an experience such as this as early as possible. True customer service is becoming more and more of a lost art. In my view, the folks at Radical Auto redefine it. I cannot recommend this dealership highly enough and urge anyone in the market for a top-quality late model pre-owned vehicle to give Kenia and her team at Radical a call. You won't regret it...in my case, twice! read more

I helped my mom purchase a Volkswagen from here and she's had the car now for over a year. No issues at all with it. I had a breeze purchasing with the sales people as well. Very good energy and vibes overall. read more

Best car buying experience i've had. John was quick, easy and knowledgeable of the vehicles on his lot. He helped me decide between an Infiniti G35 and FX35, and when I chose the FX35 we were able to find financing immediately. I was in and out in no more than an hour/hour and a half and am happy with my new purchase. read more

The guys at Radical Auto Deals are awesome. Even though they did not get me the car I wanted they showed absolute professionalism and honesty. I would recommend them to anyone. Ask for John. Go check them out at radicalautodeals.com read more

Radical Auto - Radical Auto Deals - Used Car Dealers Near Me - Burbank, California

After having several other dealers try to get us in the door with a low price on auto trader and then add a bunch of up charges, Kenia and John were a breath of fresh air! We live in San Diego and Kenia was so nice and accommodating. We negotiated all the details over email, and when I came to pick up the car, all the paperwork was ready to go and John took great care of us. Never felt overly salesy or pushy, they really made everything simple and easy for us. 5 stars all the way, thanks Kenia and John! read more

I'm delighted to write this review of Radical Auto in Burbank. I'd heard all of the nightmare stories about used car dealers and even experienced some real scum in my search. Well the crew at Radical is a wonderful exception. From the first moment I called and talked with Kenia to this day 2-months later my experience has been awesome but not without one little snag that actually makes it a better experience in the end. When I arrived the vehicle was in even better than advertised condition and there was no pressure to buy. I made the decision on the spot because it was a great car and the people seemed genuinely interested in helping me. Communications with Kenia and Ashley couldn't have been smoother and the financing process was easy. I picked the car up a few days later and everything I asked to have done was completely taken care of and I was on my way in about :45 minutes ! About a week and a half later I heard a slight squeak at low speed. The intermittent problem became more persistent over the next 2 weeks. I'm about 100 miles from Radical so I had it checked locally. I was told that the front brakes were shot, new pads but bad rotors. I called Kenia to kindly ask if they could help me, 3 weeks and about 2500 miles after purchase. I thought this is where they would run and tell me it was my problem at this point. I couldn't have been more WRONG ! Kenia apologized and also said she was out of the office for a couple of weeks but to call or text George right away. Was this going to be the run around I expected....WRONG AGAIN ! Within minutes George called me. I told him the issue , he apologized and asked when I could bring it to their mechanic. I gave him a day that worked and within minutes George called back to say it was all set. I thanked him profusely and he kindly said "your part of the Radical family, thanks for buying from us" !!!!! I took the car in and knowing that I was waiting, within 2:15 they had new rotors and pads installed and I was on my way as an even happier customer. As a business owner I've always said that the sign of a great company isn't how they preform when everything is going right it's how that company preforms when something goes wrong ! George, Kenia, Ashley and the Radical crew get 5-Stars from start to finish HIGHLY RECOMMENDED ! read more

I started shopping for a car and was aware my credit was bad, I was very stressed about the process. I had gotten some quotes and visited popular dealerships but I stumbled on this company on carweek.com. I gave Reyna a call and explained my situation, she was very informative and promised me based on my info she would have no problem getting a good deal. I was very wary but decided to meet with her and that was the best decision I have made, we ran numbers and was very realistic with me in regards to my situation and what deal I could get. She was very honest and professional and didn't try to beat me up about my bad credit, I test drove the car which was in good condition and Knew I had to get the car. I was still wary of the terms of the deal but Rob and Radical Reyna(haha) came through for me. I couldn't believe it, they got me a deal that beat other dealers and I wlaked out with as great vehicle. You guys rock and please keep doing a good job ! read more

...Once in a great while in life, everything comes together in harmony. I found their ad online for exactly the car I wanted, and took a chance, driving 100 miles from San Diego to come look at it, never once looking into the company, website, reviews, etc. My first impression after arriving early, was that this was a "pick of the litter" used car lot, as all the vehicles here were clean, late-model vehicles, not spit-shined cars bought at auction with who knows what tucked under the rug. I had previously exchanged emails with Kenia regarding the vehicle and wanted a straight up simple answer to what the bottom line was, as this was going to be roughly a 15K cash deal. The numbers offered were good, and was now in front of their gates awaiting their opening. To qualify my eye when looking over a car, I am an ASE Master Technician of 30 years, previous shop owner/operator, and now a Technical Trainer on the West Coast, training Automotive Technicians. I see what many would never think to scrutinize on a car. Before me, was a 5-yr old, glistening, one-owner car with 28,000 miles on it, and was handed the keys by Kenia, starting a process that would never take a step backwards. I tried to find something wrong with this car. I've learned over the years there is always something, somewhere, that is needing attention, or everything under the hood has been steam cleaned and detailed, removing and hiding, wear, leaks, etc. My expectations were surpassed, as I don't think in my 30 year career, I have seen a 5 year old car, with this low of miles, looking like it was still in the showroom. Kenia and I talked, and as I queried her about this vehicle, there was never a bs story or hard sell, just a personable, impeccable young lady, that knew her corner of the world, and if she didn't know, didn't do what many sales people will do to make a sale, and that is feed me a line of nonsense that might sound good to a layman. The handshake was made, a deposit was put down to hold it. A deal was worked out to have one of the tires replaced due to a cut, and rather than leave with 1 new tire and 3 tires half worn (original tires), opted to have all the tires replaced, especially as I was at wholesale cost, and would be on the car when I returned the next day to take delivery of it, as I couldn't drive 2 cars back to San Diego. Well not easily anyway. Kenia suggested I take the train back, as it stops only a mile from them, and would come over to pick me up at the train station the following day. The following day, I drove away in a car that I wouldn't hesitate to have put my elderly mother in, and tell her she's good to drive it across the US without worry. That's about as good as it gets. Kudos to Kenia and the staff at Radical Auto Deals, and if/when the need for another vehicle falls upon me, will make them my first stop. I am also going to recommend them, without reservation, to anyone I hear of looking for a car. As an automotive service professional, my referrals are valued by customers & friends, and I never make them if I have any doubts, as it's my integrity on the line. I have no doubts about Radical Auto Deals doing people right. Happy New Year all. read more

Had a great experience with Radical Auto. I can not express how happy I am with my purchase and their exceptional customer service. They are honest and forthcoming. They make it really easy to purchase. Every car is exceptionally clean and their lot has an amazing selection. All the girls will go above and beyond to help you with your car purchase. Keep up the good work Radical Auto. You have a customer for life. read more

So I've got my vehicle here last week. I got the Lexus RX 400 H! I got to say they made it easy for me. They were honest, sweet, and really did take care of my whole experience. If you need to buy vehicle this is the place. My girl Kenya there hooked it up for me! read more

Very positive, easy car buying experience here. I saw their ad for a specific make, model and color I wanted and came to their showroom. Their asking price was VERY reasonable, I didn't feel a need to negotiate price as I had done a lot of shopping around. They let me test drive it right away, salespeople were professional, easygoing and friendly. They let me leave a 'conditional deposit' - if my spouse didn't like the car they'd give my deposit back. Fortunately my spouse did like the car, and I paid with cashier's check in full. I took possession of the car the day I handed them a check, they handled the title transfer promptly. Their paperwork was clear, complete and professionally prepared. By the way, I bought the car 7 months ago. Thought I'd drive it for a few months before leaving a review. The car had two previous owners. Happily, the car was just as advertised; it had been very well maintained and has been running great/no problems at all. read more

Awesome service and employees! They will let you test drive the car you want, and they have quite a taste in vehicles.

I had the best car buying experience I've ever had at Radical Auto. George was extremely helpful even when I would waiver from car to car. I never felt like he wanted to sell me a car and move on to the next person. He let me walk around and take my time. He really wanted to help me find the best car for ME! Phenomenal experience. I feel like buying another car. read more

**BEWARE** Very dishonest and misleading sales tactics. They do not honor written quotes. Their sales team is unprofessional and their store is not clean. The cars in the showroom smell like smoke. read more

One word sums up the excellent personal experience provided by Radical Auto General Manager, Kenia Ochoa = SERVICE ~ Specialized Executive Rapport Improving Customer Experience...a perfect 10 read more

Radical Auto - Used Car Dealers Near Me - Burbank, California

First I would like to say that if you are looking for a new car I strongly recommend that you visit Radical Auto Sales. On my first visit I was met with the most polite attitudes that I had seen after shopping for nearly two months for my car and was beginning to become overwhelmed with the whole experience. At Radical Autos I explained them all the information I was looking for in my new car and in no time, I mean in less that 10 minutes they located the car that have even more qualities i was looking for. They made sure I got everything in the deal I was looking for and made the experience easy. They weren't pressuring me or trying to confuse me with numbers. I felt like the really wanted me to have the car best for me not best for making money for their benefit. I now have my new truck and am very Satisfied with my purchase!!! The Ford Man read more

At the beginning of february 2012 I was in trhe market for an 2009 Audi a4, I must have looked at hundreds of them of the course of three months, I test drove it and did all my research, I went on all the websites, http://autotrader.com, http://cars.com, carmax, etc. through one of theses sites I came accross Radical Auto, and thank god I did. I was fortunate enough to call and get Reyna and her team (rosie) on the line, I scheduled an appointment and went in to see my future car, I went in and expected the same old car salesmen haggle but was pleasently surprised when they gave me my space they were courteous. My credit isint the greatest but Reyna somehow came thru!! got me a low rate even though I had bad credit, and worked with me without having to lie or bs, told me straight up what my options were and held my hand through the whole process, Ive purchased many cars before but never had such a nice experience with this process, they paid for my tags, like they said they would. and kept their word about the payment and even got my a cheaper insurance quote with their connects!! I was just very impressed and would strongly reccomend this dealer to anyone looking for a straight honest reliable company to do business with. I am now the proud owner of an Audi A4! and Loving it. there prices are the lowest in town do your reasearch and call them they will work with you if you are a serious car buyer 10 stars for reyna and her team email me at santin.guillermo@gmail..., this is a real 100% true story! RADICAL customer for LIFE! read more

I went in to Radical last week to look at a vehicle. Unfortunately they were closed (it was a Sunday). I called Monday morning and was informed of the hours, so I went in that afternoon. I was pleasantly greeted by Liane who took me inside. I met Kenia, who informed me that the car I was interested in had just been sold. Doh!! Liane got the keys for some other vehicles that looked promising. I checked them out and was quite happy with the condition of the vehicles. I expressed that I was really set on the car that initially brought me in. Kenia said that if anything went wrong with the deal, she would call and let me know as soon as possible. She then discussed some other vehicles at their other lot that might work for me. I left with a good feeling about both of these young ladies. The next day, I found a similar vehicle to the one I initially saw at Radical. I called Kenia first to see if her vehicle had fallen out, but it hadn't. So I purchased the vehicle from the other seller. Liane asked that I come by so they could give me their opinion on my purchase. I obliged, and they agreed that I did well. Kenia then pointed out some minor things I had missed and made some recommendations as to where I could get them taken care of. Even though I did not buy a vehicle here, the service I received was exceptional. Never before had a sales staff made helpful suggestions after making a purchase elsewhere. I doubt it will ever happen again elsewhere. KUDOS to Kenia and Liane. Exceptional service, RADICAL attitudes. HIGHLY recommended!! read more

Radical Auto has outstanding customer service. Kenia and George really went out of their way to provide me with amazing customer service and luxury car buying experience. My car needed few things and they did everything I possibly needed done. I will definitely do business with them again and get them referrals. Its companies like this that deserve my money. #LoyalCustomer #SatisfiedCustomer read more

Radical Auto - My love from Radical Auto - Used Car Dealers Near Me - Burbank, California

A little over a month ago my 2008 Audi A4 Cabriolet was totaled by a drunk driver. I had purchased this vehicle new and I loved it. Alpaca beige, premium package, heated seats, the works. When I found Radical Auto I was thrilled. I loved working with Jenny and Kenia. Two great women who really know their stuff and who appreciate how difficult it may be for single women navigating the used car process. They stayed focused on the car buying experience and put me at ease immediately. Jenny told me everything I needed to know about the vehicle and didn't try to distracted me with irrelevant conversation. Kenia was great about the financials and alerting me to things I may not have considered. There was great follow up with absolutely no pressure. Sadly, I didn't end up purchasing a vehicle from Radical Auto due to timing issues and unreasonable time constrains from my insurance company with the car rental. However, this did not affect their professional demeanor. Thank you Jenny and Kenia so much for your kindness and professional courtesy. You and Radical Auto definitely stand out and are heads above the rest of the used car dealers. - Dianne J. read more

We purchased a Jaguar XJL Portfolio from Radical Auto Sales from Jennie and we really received excellent service. Thank you Jennie read more

Best deals and quality cars are at radical! I bought two great cars, they look and drive flawlessly. Great shop with friendly honest sales team. The owners are great, along with Kenya and everyone else at Radical. Going back for a third car for my teen soon. There is something for everyone at Radical, top selection of fancy and practical cars. You can't go wrong. read more

Radical Auto - Used Car Dealers Near Me - Burbank, California

Hello guys, I usually don't write reviews unless it's a really awesome experience that I have to spread the word or a bad one. In this case I had a super GREAT experience with the Radical Auto Team ! I went in last week to check out my dream car (Corvette) on there lot. Kenia was very nice to help me out first thing in the morning & gave me all the information I needed. In a short period of time they helped me get the numbers I was looking for downpayment & monthly payments wise. Next thing you know , I am a proud owner of a Corvette! Kenia was so awesome & went out of her way to work things out for me! I highly recommend this Place, very Honest & Humble people here! The lady at the front desk who took care of my Paper work & signing & all that good stuff made my visit even quicker! Sorry I forgot her name but she is not forgotten ! Thank you Radical Auto Team!! :) read more

Radical Auto sold me my 2014 Honda Civic si with no hassle and got me out of there super quick, great service while at the dealer, after I had purchased my vehicle I had gone home and realized the roof rack that was on the car they sold me needed a key to remove, after finding no key in the car I contacted radical auto to see if they can contact the previous owner, Meloney was not quick to respond as I called back a week after I called for the key the first time and she had forgot to contact them, and it seems each time I called back to see if they had contacted the previous owner they were dreading to hear me, ended up going to a locksmith and getting a key made, expect good service before you buy a car, not after from this dealer. read more

I have been looking for a car since July 26th. I found this company online. Went down there and they treated me like family. They had plenty of cars that fit my right into my budget. Did my test drive, then paperwork and I was out of there in no time. I am so happy with my purchase and I want everyone to know to go to Radical Auto for their next automobile. Talk to Melanie, George K, or Robert K. read more

Amazing customer service!!! From the minute I walked in, I was greeted with a smile. Nellie at the front desk directed me to her sales manager Kenia which was as pleasant as Nelie. I told them which car I was interested in and they didn't give me the typical sales person lingo. The car was in amazing conditions and they gave me a deal I couldn't refuse. On top of that, their financing options were very competitive. I was in and out of Radical Auto within 2 hours. I waited a couple of months before posting this review. Just wanted to make sure all went well with the car and it's still running amazing. Don't hesitate to call them!! Kenia and Nellie thank you so much form my new BMW.. you guys made this buying experience the best ever!!! read more

I just bought a Range Rover from Nelie of Radical Auto. She was awesome and so was her manager Kenia. They made the process fun and easy, which was great. Very professional too. I highly recommend! read more

John & Mike were great!! I had the best experience buying my 2nd car from Radical!! They treated me like family and went the extra mile!! We love our new/used Tesla!! I'm definitely buying my next car again with them, thank you guys!! read more

I bought an extended guarantee with this Dealership, I sold the car and requested a refund, the insurance sent the money to Radical Auto, 1,574.37 dollars that they pocketed. After months of excuses and lies from them, I decided to report this to the DMV Investigations Office. They should not do what they are doing, at least they should have told me that I was never going to get my refund and spare me the aggravation. Some Robert has a real bad attitude and treats you like dirt, perhaps he can't understand that he just robbed you of your money. Report them so sooner or later they go out of business. We don't need people like these. read more

The worst customer service I have ever experienced. Took a lease in on the 3rd and Radical decided to buy the car from the leasing company. Didn't send the check. Leasing company keeps calling wondering where the car or payoff is. Arman sent a text on the 13th stating the check was overnighted the day before. Leasing company keeps calling me asking what we want to do with the car. I ask for proof that the car is payed off from Arman. I get a picture of a check dated THREE DAY AFTER IT WAS SUPPOSED TO BE MAILED. Leasing company still calling me, interrupting my work day. Everyday for 2 weeks. Then I call on the 21st, and Arman YELLED at me, CURSED and said he was too busy to do his own job. Completely awful. I had sent many people to them that have also had horrible experiences. STAY AWAY. Don't deal with liars. Go to a real dealership. read more

Mike was extremely helpful when I purchased my 435i. The price was extremely competitive and the cars the keep in stock there are extremely high quality. The interior of every car I looked at on their lot was significantly higher quality than used cars or similar years and mileage. They didn't give me any bs and I truly felt like they were being up front and honest throughout the entire purchase. read more

Bought a car from them 3 months ago and still haven't received the registration or tags for the vehicle. I have been calling for the last 2 months and no one will call me back. I can't drive the vehicle and am going to have to file a complaint with the DMV now in order to get this resolved. Extremely unprofessional and I will be reporting them to the Better Business Bureau. read more

I bought a car from them a few years ago. The car was fine, and I still drive it. But it took them 3 MONTHS to do the DMV paperwork, so I could not drive the car because it had expired tags. I got a real runaround, and had to file a complaint with the DMV. read more

To begin with i would like to say a very big thank you to Kenia, her customer service is amazing!!! she helped us in every way while we were purchasing a our Porsche Boxster...everything went so smooth i was amazed! again thank you Kenia!!! read more