Working with Radical Auto to purchase a 2017 Porsche Macan S was truly a phenomenal experience as my first out-of-state purchase. Kenia was extremely helpful, responsive, friendly, and knowledgeable. She earned my trust and respect after communicating over several days about the Macan via text. When I made a trip from Seattle to test drive the car a few weeks later, I met Kenia and George in person. They are both amazing people with an enthusiasm for cars like me. Radical Auto will be the first place that I call when I'm ready to search for my next car: Panamera GTS, S5 Sportback, or RS5.
The following are the key reasons why Radical Auto worked flawlessly for me:
1. They had the exact specifications that I was looking for. I had been searching for pre-owned Macans near Seattle and across the country for several months. My key criteria was a single-owner vehicle with low mileage including the following options: white exterior, white exterior side blades, black/tan interior, S model, Premium Plus package, and 21" wheels. I was frustrated with local Porsche dealerships. Their pre-owned inventories usually include base-model lease returns with limited options. I was reluctant to seriously consider other local dealerships because their Macans were often purchased at auction in other states and may have had questionable histories. Radical had every option that I wanted.
2. Kenia helped me with arranging an inspection at Beverly Hills Porsche where the vehicle had been maintained by the previous owner. Radical dropped the car off with Porsche and picked it up when it was ready. I spoke to the Porsche service technician over the phone. He answered my questions and also provided the printed report. When I spoke to Kenia to make the arrangement, I was expecting to pay Porsche directly for the inspection. Instead, Kenia leveraged her relationship with Porsche to have the inspection performed as a no-cost courtesy.
3. Kenia let me inspect the car at my own pace with no pressure at all. I came prepared with my list of items to inspect and took at least 1-hour before we took it on a test drive. I pushed every button and control to make sure everything worked. I looked under the hood and could see that the engine bay was clean. I looked under the car and at each rim - no curb rash or scraps of any kind. I finally connected my Durametric to the OBD2 to perform a scan. During the test drive, Kenia was good with me
testing the acceleration, braking, and turning - just give her a courtesy heads up before smashing the brakes. This Macan was flawless.
4. The day before I test drove the car, I explained to Kenia that if the test drive and inspection went well that I'd pay cash for the car. My hope was that the paperwork would not be burdensome and take a lot of time. At the end of the day, it took more time for me to go to my bank to get a cashier's check (30 minutes) than it did for Kenia to draw up the documents for signatures. Kenia - thanks for sacrificing your lunch to help me.
5. As we were wrapping up the paperwork, I mentioned to Kenia that I was interested in putting a clear bra on the Macan. She called George over since Radical also has a body shop and tuning shop. George proceeded to educate me about the clear bra process, techniques in applying, and what to look out for. He recommended what he would do to the Macan which included the front bumper, hood, side mirrors, and bumper. George also described techniques to wrap the film around edges and around corners to prevent lifting. He was very passionate on the topic which made appreciate his level of enthusiasm for cars.
Thank you Kenia, George, and the Kafardian family for making this the best and most memorable car buying experience that I've ever had! read more