I came to Rack Attack to have crossbars and a rooftop tent installed. Jacob was amazing and did such a great job! He even took the time to show me how to maintain the set up. I'm really happy I found a new shop for my adventure needs, super excited for camping season with my family. Thank you, Jacob! read more

A perfect experience! I purchased a Yakima Crossbar setup from Rack Attack and provided a pre-purchased rooftop tent for them to install onto the bars. These guys are awesome!!! So knowledgeable about the work and service they provide, and so friendly and personable with their customers. I felt completely comfortable with this entire experience. Upon pickup my SUV looked exactly as I have imagined! THANK YOU RACK ATTACK!! read more

Great service. Fast, friendly and free replacing a lifter on my Thule Vector ski box. Thank you!

Everything was fine before I arrived at the store. Person checking me in was rude, impatient and didn't like that I had a few questions on the installation of the product. It was so bad that I asked for my money back and I would go somewhere else. That's rare I would have to go to that extent but he was so unprofessional. Buyer beware... read more

**Review for Rack Attack Tigard** I recently purchased a 2023 Thor Tellaro camper van, but the key for the Thule roof rack was missing. I called Rack Attack Tigard and spoke with Shawn, who went above and beyond to help me. Since the roof rack didn't have the serial code stamped on it, Shawn offered to bring out a ladder and manually try over 50 different keys to find a match! His dedication and willingness to help were impressive. Thanks to his efforts, I got the key I needed. Excellent customer service--Shawn and the team at Rack Attack Tigard really know how to take care of their customers! Highly recommend. read more

Went in for a hitch install. Good so far. I indicated it would be used for pulling a trailer. Got to U-Haul and OOPS, no wiring. I assumed that was part of install and RAT never asked or offered the option. Their negligence cost me about $1000 extra. Cannot recommend! read more

Easiest $200 you gonna make on me in half an hour because I am from out of town without tools such as my torque wrench. But it took persuasion to get what I want installed for the wife's ride before I leave town. But the deed is done. read more

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Went in today the buy a Thule raised footing and probably the best sales experience I've had In a long time. He was very knowledgeable and provided great customer service. I was in and out in 5 minutes! Will check them out again for any other needs! read more

Rack attack is fantastic. Shout out to the person at the front counter that was super patient in explaining how to use my rack system. He was also able to help me find some keys for my system that I otherwise would be out of luck for. Great customer service! read more

We were unsure what kind of roof rack we wanted. Brandon was really helpful with giving us information to better decide between a basket and a box. All of our questions got answered and I recommend this store for anyone in the market. They were out of stock of the one we wanted so we went to a different location where we felt rushed and like we were an inconvenience even though we were purchasing something. read more

Great customer service!!! I needed a small part for my Yakima tower. Yakima didn't sell just the individual part. Went to RackAttack and showed them what I needed, they had the part and gave it to me free of charge. I've been back again since and again received excellent service!!! The went above and beyond to get me taken care of. Skip REI for all your rack needs and go here... read more

I went to get racks done on my new car for an aesthetically pleasing look. The people I worked with were very nice and helped me pick out the best color and style for my car. I was nervous about it being done because I wasn't sure it would look good but it ended up looking better than expected!! I would recommend them for sure! read more

Rack Attack Tigard - Auto Parts & Supplies Near Me - Tigard, Oregon

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Had the best possible experience today! I came in a little after 10am and was greeted immediately Dylan. I explained that I was very new at this and had not done much research. Dylan did an incredible job breaking down the differences between brands and styles and shared some really valuable advice around the mechanisms to install and remove the cargo boxes and also told me about Rack Rewards which gave us a few nice perks if we were to buy there. After he checked stock, he gave me space to think about it and when I was ready he had the transaction completed in minutes. From the time I came in, got educated, made the purchase and had it installed on my car it was literally less than 30 minutes. Literally could not have been a better experience. Thanks Dylan! read more

I have done business with them for years, both for our kayak racks and bike racks. I do not know another business with employees who are uniformly so helpful, knowledgeable, and courteous. However, I've only lived here for 50years. read more

Nice organized store and super friendly staff!! I'll be stopping in for all my rack needs often!

Great store and service. I had bought a Thule roof box from REI, but when it had issues the REI folks did not know what to do and suggested that I go to Rack Attack. The staff at Rack Attack were super knowledgeable and fixed the issue quickly. I was very impressed and grateful for Zach's customer service and his expertise. We then bought a ski rack at this store too. Highly recommend this business. read more

Seriously, I've been waiting here for thirty minutes, and there is one other customer in the store. The "sales" guy hasn't even acknowledged my existence....In 30 minutes! Even the other customer told him to help me out, and he ignored her and continued to talk to the other customer and her husband. As I left, without ever being acknowledged, the other customer that the sales person was helping even looked at me and said, "sorry". The sales person carried on as if I was never standing directly in front of the cash register. Just horrible "service"....just order from REI and save yourself the hassle. If management is reading this, I would die the guy working the floor on Sunday, October 3rd at 1:00. The other customer was even was embarrassed by your employee read more

We had shopped online, didn't really know much about these but called Rack Attack in SE Portland and they were very helpful to direct us to find the one we "thought" we wanted in stock at the Tigard store. I called them, they had it, we went there and JACOB, was worth his weight in gold with knowledge and being helpful to steer us to a much better choice. They also worked with us on pricing and installation. This place is great, good to be able to have REAL people. Especially Jacob was so willing to make sure we were meeting our need in our purchase. read more

Well run business, great staff. I bought a tonneau cover for my truck and crossbars/bike racks for my trucks. Ben and Peter worked well with me to understand my requirements and stay within my budget. I ended up getting a better setup than the one I had researched for around the same $ amount. Also, their post sales support is awesome. I highly recommend the business. They are good ethical folks who are customer obsessed. Highly recommended. read more

Great service from team. Walked me through the different options, quick set up and then showed me how to remove All in all great experience read more

I had gone to the Portland location first and they were accommodating but I went to return my rails at the Tigard location and what a difference! Matt and Peter are the best! They figured out what I needed for my rails and kayak system, (they even found some used locks in the back and I got an awesome price). I will recommend the Tigard location to everyone I know that are in the market for any kind of rack system. Thanks guys!! read more

What a great experience! The sales person (Matt) was knowledgeable and better yet, shared his own experience with using them- the pros and cons for the different types of bike racks. I never felt pressured to buy something and it was awesome that a hitch could be added to my car in house if I wanted/needed one. Rack Attack made talking about bike racks so easy! read more

Wanted a solution that worked for the lifestyle choices and vehicle. Staff were able to put together a package that worked for me. The install is fantastic and I look forward to many adventures. read more

My initial experience here was less than ideal... I was very dissatisfied initially with my service and mistakes made. That being said, when I reached out to the manager he more than took care of me. They went out of their way to make sure my rack was ready in time for me to go on my family trip. The sign of a good company is how they deal with negative situations. They handled everything and went out of their way to make sure they had a satisfied customer. I would highly recommend. read more

I stopped by Rack Attack's new location and was blown away. Easy to get to location, PARKING, knowledgeable staff to help me choose the right products and a super quick turn around on my install! I highly recommend this store for anyone in the market for a new rack system for your car, truck or van! read more

Zack at Rack Attack. That guy is amazing and I will always come here for my racks and accessories. They literally put a whole kayak rack system on the next day, and even said, "sorry we couldn't get for this sooner." True professionals, don't even try anywhere else. read more

Really amazing service from Rack Attack Tigard! From first contact via telephone right through to fitment the team were great. Special thanks to Cassie and Jeff! read more

Stopped by here today because my Yakima sky box that I purchased at another retailer (which has lousy car rack customer service) had a few small but crucial missing pieces. I arrived 15 min prior to the stores opening time, but Benjamin came out to the parking lot early and asked what I needed. He was quick and friendly and I was on the road before I knew it! You guys are awesome! read more

We have decided to start riding bicycles again and needed an easy way to transport the bikes on our 2015 Forester. Jacob was extremely helpful and showed us the best option for our Schwinn Cruisers. We came in on a Saturday morning and made the decision. We came back on Saturday afternoon for the installation. Jacob helped with every phase of the process. Peter Sugura, the Store Manager, also helped us. Thank you, Tigard Rack Attack for the prompt, friendly, professional service. We are ready to ride! read more

Spent time being educated and talking with Sam about getting our car outfitted with crossbars, towers, and a box. Sam was exceptionally knowledgeable, patient with repeat questions, and we enjoyed working with him. We also noticed that all the employees were respectful and kind with one another - even as the store became busy and there were three sharing two computers behind a small counter. An excellent experience! read more

This place is totally great. I needed to take my Yakima roof racks off a car I was trading in and asked for instructions on how to do this. Winston not only told me how to do this but voluntarily pitched in and took them off the roof for me. Way above and beyond. They subsequently put the new racks on my new car and did it in 15 minutes. The customer service at this location is simply outstanding. They do not use any high pressure sales techniques and are just interested in ensuring you are satisfied with your purchase or service. I will definitely go back if I need anything else done and I recommend them to anybody who wants to get a racking system or simply discuss options etc. ask for Winston. He is awesome! read more

These guys are solid. Always so helpful and quick to fix anything you may need help with. Bought a few replacement keys and new cargo box clamps and they even showed me how to install. read more

These guys were awesome and even helped me put my topper on. Wayyyy better than one of the no face big corporate retail stores.

Purchased a Yamaha trailer from Rack Attack and one part (spare Tire) didn't make it on that days delivery. We were heading out of town the next morning and would like to have the tire for security. The Assistant Manager went above and beyond to deliver the tire to my home after hours. What great customer service! read more

I called about getting a hitch receiver on a 2013 Jetta Sportwagen TDI. I knew it could be done - by UHaul, but I'd heard good things about Rack Attack so I wanted to check with them too. They said that neither Curt nor Draw-Tite sold the part for my car so they couldn't help me. They WOULD NOT listen when I said that I had found the part by both Curt and Draw-Tite online. I know I can get the hitch installed elsewhere, but I'm pretty disappointed by my experience. It looks like most everyone else has positive reviews though so maybe Rack Attack Tigard folks were just having an off day and the listening problems are unusual. Here are the links where I found the parts: https://www.etrailer.com/hitch-2013_Volkswagen_Jetta+SportWagen.htm?style=TDI+models. https://www.carid.com/2013-volkswagen-jetta-receiver-hitches/?filter=1&sub-model[ourBodyTypeName][]=Wagon read more

The new Rack Attack in Tigard rocks! They helped us with our old cargo box and mounted it on our vehicle no charge/ were very friendly, and gave us tips and information we didn't know we needed to know. We've had experience with two of the Rack Attack locations now, and highly recommend them! Darcy K & Lynne H read more

Rack Attack really helped me out today. I needed to return a bike rack that I hadn't purchased from them. I tried to dissemble it,but it was locked in place. UPS wanted to charge $60 for a box big enough to ship the assembled rack in(nope). I tried in vain to find a big enough box. Finally,out of desperation I called Rack Attack. I just wanted some advice on how to take it apart. I had tried everything that the bike rack company said to do. Collin told me to bring it in and he'd give it a shot. Before you know it, he had it disassembled. I was SO relieved. Rack Attack was so kind to me, even though I didn't buy the rack there. I am really impressed and hope to give them my business in the future. read more

These guys are fantastic. I had a Yakima cargo box develop a crack right before a road trip. Yakima found these guys with the same rooftop box in stock and had them hold one for me. I stopped in right before they were about to close and they had our old box off and the replacement mounted in less than 10 minutes. No muss, no fuss. I'm definitely coming back here when it comes time to upgrade. read more

Had a fantastic experience. Needed a rack (Crossbars & Jay Hooks) for my 2015 Forester. My budget was limited. Although Rack Attack didn't have used equipment available, Martel spent a lot of time with me, and he was able to come up with a configuration that was only slightly higher than another used system, sold by another vendor in PDX. (And it's all new stuff!) I greatly appreciated Martel's willingness to work me, and to negotiate the price to meet my needs. He installed it on the spot. Highly recommend! read more

FANTASTIC dude! I have a ball stuck in my Subaru's hitch, they did everything humanly possible to try to help and beforehand quoted a VERY reasonable price if successful. I needed to use the hitch for a bike rack so they showed me their used options, I ended up scoring a nice Thule 2 bike rack. Paid $50 for the rack and left happy! Zack (zach?)- you're a rad guy! Thanks much for your help. read more