We are all out here paying for our entire car to look like this? My hose would have done a better job for free. Absolutely ridiculous rip off. Close and pack up your business you have no business being in my neighborhood ripping off my community. read more

Raceway Express Car Wash - Car Wash Near Me - Mesa, Arizona

Both driver side doors scratched with THOUSANDS of dollars in damages by a mechanism at this location while moving down the track, just after I had purchased my first membership. Arlene, the Mesa Drive location manager, couldn't care less, probably hoping I would eventually go away. I chased her repeatedly to get something done, and when she finally got to the end of her process said she notified her manager. No soft skills. Verbally mistreated my mother who has dementia. Submitted a ticket through the Web site specifically in relation to the damage. No response in two weeks. They could not care less. Michael was the only one at this location who bent over backwards for me. He notified me on my next visit that a mechanic came out and resolved the issue. I'm sure I'll be spending the next half year with insurance over this. Be wary of these folks. Being a membership-holding customer will not save you. Vacuums worked well. read more

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i canceled my 2 vehicle unlimited membership and signed up for the one vehicle, i was told by employee that i would be refunded 52.00 for the multiple vehicle and was charged 24.00 for one vehicle unlimited, never received refund, and when i went in i was told they do not give refunds. She said it was stated on contract receipt . So i was charged 52.00 plus 24.00 for one month. So i cancelled and will find a different car wash read more

I go to this location all the time, every time I drive up to the car wash I am greeted with very friendly faces. One of which is Arlene! She is always helpful and very friendly. I had an issue with my account just the other day, Arlene was on it in a flash. Without making the process feel like a hassle. She's capable of holding a conversation and has very good people skills... Made my issue feel like a lighthearted effortless conversation with a few laughs in between. I absolutely recommend this car wash. Respectfully, Chancellor read more

Kayson was awesome! He assisted me with getting checked out for my wash! He even made sure we got the best deal for the services that were being offered! Great price! Great service! Clean car! read more

Self-service car wash. No frills! $10 for basic wash, but if you want unlimited washes, it's like $20-something. Free vacuum, but they are not very powerful. , Once in a while. I swing by here just to take out my rubbish. read more

The manager is the only one that gives away a free car wash so this place is absolutely dog water now I came here once I worked for Larry H Miller just unbelievable Service. They are so freaking rude. read more

Raceway Express Car Wash - Car Wash Near Me - Mesa, Arizona

I paid $15 (the second tier option) for a wash and there were still a bunch of dead bugs and bird poop on the hood of my car. I asked if I could go through the wash again to get the bugs off the person working said "well that's why you should get the $25 membership" after I told her I'm not from the area. I had my car washed a week prior. I've never had a car wash that does not do the cheapest option complimentary if gunk is still on your car after paying for a service. I would never use this car wash or company again. read more

A good car wash is nice but I'm looking for the GOOD vacuums and this place wasn't half bad!

11/10. So many car washes to choose from in Phoenix, Michael at Raceway sold me on Raceway! The location was great, but Michael was the highlight. He explained all options to me, was not forceful, and went above and beyond while I was cleaning my car to give me a seat cleaner. I'll be a customer as long as I'm in Phoenix! read more

Place was nice and clean, Kayson was super friendly. Definitely coming back sometime soon.

Arlene is the best! Always super helpful and professional! Quick and very good service as always!

I wouldn't recommend this car wash only because they do not live up to their claims when it comes to selling their subscriptions. I signed up a few years ago for $9.95 a month with a lifetime subscription. "Guaranteed not to go up." And of course that didn't happen as they've increased the price to $14.95 and now $19.95/month. therefore I canceled my subscription, and will no longer be using this car wash. It wasn't that great of service anyway as it never really cleaned my vehicle very well in the first place. . read more

I come here enough to expect the guys here trying to upsell me on a monthly subscription and my answer is always no. I have no reason other than I simply do not want to. I am being charged for the service I chose and the gentlemen asked me about 5 times why my answer is no. I was on the phone with a friend who even made a comment about how uncomfortable the interaction was between me and this man. again, I understand this job, sounds like it's based off of commission but NO is a complete sentence and should be taken as a signal to leave the topic alone. read more

Chris who says he is the assistant manager, was very rude. When I asked for the upgraded service which was approved by the manager. He kept turning around away from me. I showed him I had hearing aids and I couldn't hear him and to repeat but instead he coped an attitude . I told him the manager gave my wife an upgraded package because of all the issues with billing a few months ago. Chris didn't care and said the manager is at Gilbert now and I should go there. He said he would honor the upgrade and then said he would need to see the paperwork in person (I only had it on my phone because my wife had it.) Chris made his way to me while I was cleaning and wiping my car and he was super defensive. He had took a picture of my account with his personal cell phone and came and showed me that there were no comments in my account and that he can't just give me the upgrade. I told him he needed to update our account. I told him the manager gave it to us and he said he isn't my manager so I don't listen to him. What? Wait you are an assistant manager he is above you. Didn't matter. I told him my wife and I have been coming here for years but maybe we should look else where. He said that is fine. Losing a customer wouldn't affect him. Later the same day, I had not even talked with my son about the days events because he is in another house hold. He called and said the kid who called himself a manager was giving him grief because the car was listed wrong. It was two cars ago. He suggested maybe update his computer. He said Chris was super defensive when he went an approached him and said he was driving too fast in the parking lot. The lot is maybe 100 or 150 at full tilt you can't go fast. They cancelled my sons account because they couldn't not keep up with their account info. Don't waste your time here. Half the air hoses don't work and the vacuums barely work. Why come here when the customer service is horrible. read more

Always Excellent service. Quick and easy with membership and free vacuum. Convenient location.

Benny and Arlene were great! Both were very friendly and helpful! I will definitely be back!

this is a great location for your car wash needs! always find myself coming back. the workers are very helpful & friendly. wanted to give a personal shoutout to michael...thank you for your awesome customer service! read more

Benny and Arlene were super friendly and patient with my request to switch to a family plan. They handled it efficiently and helped me get what I needed. I have a raceway closer to my house but would much rather come here. read more

The employee in the non member car line was fantastic. Even offered to run my car through again if it wasn't spotless because I live off a dirt road and my car was a mess. Highly recommend! read more

I've always had good experiences at this particular location. The attendants are personable and customer experience oriented! The vacuum area is clean and has strong suction! read more

Car wash is in poor shape. The attendants are clueless, the air dryers are worthless and eight of 14 vacuums are broken. There are no air nozzles, there are signs everywhere that say don't do this or that. Ridiculous that they charge the same as others. read more

Not the best $3 car wash. The overall machinery seems a liitle less thorough, and they don't even provide the initial bug wash stuff (pre-wash). Most other $3 washes offer the pre-wash included, but it may be less thorough at some places. Here it's not offered at all (for a $3 wash). There are not enough blowers at the end so the car stays a little more wet out of the machinery. While they do have free vacuums, they lack the air dryers that many other of these types of car washes have. All else being equal and comparing relative to the many other $3 car washes out there, I have to give this 2 stars. read more

This business is horrible. My Car was damaged by there wash. They even went into the wash and grabbed my damaged part from the floor in the wash and had me fill out a fake report and made promises of emails. ABSOLUTELYnothing happened. Well My insurance company are now going after them. They are horrible if you have a car that means anything to you . Don't go here. They are rude and lie! Bunch of thieves. read more

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This place feels like it is rough on the car. I've never felt an automatic car wash beat my car so badly. Then the vacuums have almost no suction. read more

I love this car wash! It's always neat and clean in the vacuum areas, the vacuums work and there are lots of bays so there's usually no waiting. I have a monthly plan which really makes my car washes affordable. Great staff too : ) read more

This place is great! They have a good happy hour 6-close. I only had $1 on me. I wish I had more to give them a better tip! I'll be back.

Customer service is amazing. I live on a dirt road so my truck was extra dirty, the staff pressure washed it to make sure my truck is very clean. The last wash I went to was terrible, so this was fantastic and earned my business in the future! read more

This place is not a 3 dollar car wash, we went to the kiosk to look at the options. An attendant came by and decided to pick the options for us. He didn't ask us any questions. He just waved us though after he picked for us. read more

It's a fair price for a simple wash. The customer service is good. The vacuums work. And you can buy unlimited monthly washes for cheap.

Really impressed by the customer service from the gentleman that was working right before close on Monday evening. I usually wash my car once a week at another location and got used to the way they operated but these guys are amazing! Keep up the great work Raceway! read more

So I just needed a quick rinse and this was the closest. I read some of the reviews on Google and they were horrible. I thought to myself...well they are from last year...no. Nothing had changed since the last review. The wash itself was ok, like I said, I just wanted a quick wash...the dryers were absolutely horrible. My car looked as though it has not gone through a dryer at all. I got out of my car and used an old drying towel I keep in my trunk. I could not believe how wet my car was still! I've been through a few cheap drive-thru car washes and even those dried my car better. I won't be going here again, even if in a pinch. The prior reviews reported the vacuums don't work, but I couldn't verify this as I didn't need a vacuum. read more