Cancel

    Open app

    Search

    Quest Diagnostics

    2.4 (73 reviews)
    Closed 7:00 am - 4:00 pm

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 month ago

    Helpful 13
    Thanks 6
    Love this 14
    Oh no 0

    7 days ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kara L.
    360
    22
    9

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Amanda R.
    168
    42
    24

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    This location is so understaffed. Save your time and book at another location this one is mismanaged.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Will C.
    157
    55
    8

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Melissa H.
    245
    26
    12

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Gina L.
    0
    19
    11

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve C.
    171
    36
    26

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M. R.
    0
    13
    0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Mary was amazing and understood that my sister was a hard stick to give blood. She got it on her first try.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    8 months ago

    No one at front counter and the staff are rude. I will drive 30 minutes to go to another lab before I would even come back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J M.
    0
    1
    0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I didn't have an appointment but was seen right away. I totally fainted and Chloe took such great care of me!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary G.
    24
    23
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Janna U.
    0
    126
    29

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Carl B.
    0
    28
    15

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Thank you for your review, Pat!

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Get ready to wait hours, even with an appointment! The people are very kind, but the company is over scheduling.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Thank you for sharing, Lauralyn!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I always bring a copy of my lab order from my doctor with me to avoid any hassle of missing paperwork.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Labcorp

    Labcorp

    (105 reviews)

    My appointment was at 11:15 AM and I was called in at 11:36 AM. The clinic was very busy, every…read moreseat was taken and there were even people standing. It sounded like the wait was really long for some of the walk-ins. So I recommend making an appointment online. While I was there, an elderly patient mentioned that she sometimes faints during blood draws, and the staff took extra care of her. The staff overall was very friendly and efficient. I would definitely come here again for my labs.

    Labcorp is one of the most frustrating and poorly run healthcare service providers I've ever dealt…read morewith. From the moment you walk in, it's clear the operation is disorganized. Appointments mean nothing -- you can show up on time and still wait far beyond your scheduled slot while staff shuffle people around with no clear system. Walk-ins pile up, and there's zero communication about delays. The staff appeared overwhelmed and disengaged. Instead of helping patients feel comfortable, interactions felt rushed and impersonal. Basic questions were met with vague or dismissive responses, which is unacceptable in a healthcare setting where clarity matters. The facility itself didn't inspire confidence either -- long lines, crowded waiting areas, and a general lack of efficiency. For something as routine as lab work, this should be a smooth process. Instead, it felt chaotic. What's most concerning is the lack of professionalism and accountability. When dealing with people's health, there should be a higher standard. Labcorp misses that mark entirely. I would strongly recommend looking for alternative labs if you have the option.

    Quest Diagnostics - Easy check in

    Quest Diagnostics

    (116 reviews)

    I have used this Quest Diagnostics for quite awhile now. I'm so please to have my labs done here at…read morethe Hancock Ave. facility. The staff member by the name of Amber I've had to numerous of times is always very welcoming when she calls my name. Also she is very thorough with any question or concerns you have.. She has put a lot of years into her job ,I hope she remained there for a bit longer.

    If I could give a zero rating, I would. This Quest lab really stinks! My wife and I both made…read morescheduled appointments for 1200 noon on a Monday. We fasted for 18 hours (instead of the normal 8-10 hour window) just to make sure everything worked out. We even arrived a little after 1000am, hoping we could be seen earlier. But the staff said we would be considered "walk-ins" with a long wait time (if possibly seen), so we kept our appointments. We opted for text messages to keep us updated on our scheduled appointment, and were able to run a few errands. We arrived back around 1115am and waited for our appointment in the lobby. But I finally RECEIVED the text message update stating I "will be called soon" at 119PM, and we were finally seen around 125PM!! Then what is the point in having a *&@$ appointment? And during the wait, I heard the staff saying to other customers in the lobby that if they were even 5 minutes late, they would be cancelled and have to reschedule! I asked the technician about the rescheduling comment (of course after she finished with the needle poking me!) and she said that it was company policy. I feel sorry for those people who were trying to complete their appointment during a lunch break! Good luck! I hope this late experience is a one-off at this location, but doubt it, and will never go back there again. I will take my chances at the Medical Center location next time. Thanks for making me waste my whole day! (Your location is a vacuum cleaner!)

    Quest Diagnostics - laboratorytesting - Updated May 2026

    Loading...
    Loading...
    Loading...