This Advance Imaging location has lots of seats, plenty of parking, but a screwy setup for queuing…read moreup on their wait line. There is only one line. But in pre-COVID days, I guess they had separate windows, for separate imaging... X-Rays, CRTs, mammograms, Ultrasounds, etc. In my last visit, I saw a women get off the main line and move over to an imaginary one. She was very confused but we invited her back when she realized she wasn't going to be taken there. Hello, TV Imaging?

I started calling in July and called every single day, often multiple times a day. For nearly a…read moremonth, no one answered. When I finally reached someone, she told me she would call me back. Another month passed, and I never received that call. I finally managed to reach someone again and was transferred twice, only to end up speaking with the same person I had spoken to before. This time, I was told she would "put a note in the computer." Two years later, I genuinely hoped their communication and customer service would have improved. Instead, I've spent months simply trying to get someone to answer the phone and follow through. Patients should not have to chase a medical facility this relentlessly just to get basic communication. At this point, this doesn't feel like an isolated bad experience. It feels like an ongoing problem that has not improved in years.

I've used this facility many times and the wait is ridiculous. Just recently I booked late evening,…read moreno fuss, no confusion. I was in and done in 20 minutes.

Used this facility before. Excellent service and quick service. Recommend this facility.read more

I visited this facility in March due to a very bad cold with heavy phlegm issues and cough. Dr,/PA…read moreZamora attended me and was very thorough in his examination of my health. He followed up with a chest x-ray as well as a ct scan resulting in other issues that I had to seek medical attention for. If not for him, the problems I had would never have been resolved. Dr. Zamora was kind and very patient as I made several calls with questions I had. I cannot thank him and the staff (Joe, Karina and Katie for their kindness. I am so grateful too all of them. PS I wrote this review based on my experience and to credit these wonderful humans.

I'm writing this review based on a recent experience with my daughter at United Medical Doctors,…read moreand I feel strongly that other parents should be aware before going here. The only positive I can honestly note is that the wait time was short and we were seen quickly. Unfortunately, the care we received after that was very concerning. My daughter was seen for a significant infection, and we followed the treatment plan exactly as prescribed. However, I have serious concerns that the antibiotic prescribed may not have been adequate for the severity of her condition, as her infection worsened in the following days. She ultimately had to be admitted to the hospital for several days for further treatment, where the hospital confirmed, she was given an improper dosage of antibiotics and also poor post-care instructions. As a parent, it was incredibly distressing to feel like things were not improving despite following medical instructions carefully. Communication and follow-up felt limited, and I left feeling uncertain about the level of attention given to her condition. I'm sharing this because I would strongly caution other families--especially those with children dealing with infections or urgent conditions--to seek a second opinion or consider other urgent care options. Based on our experience, I would not return.

Unique ultrasound is an amazing team ! The service is amazing and the images quality is the best…read morearound. Special thank you to Sara and Esperanza for take care of us. We will definitely be back .

Watching Our Baby Grow Before Our Eyes. Thank You, Esperanza!…read more From the moment we found out we were pregnant, my husband and I have been coming to Unique Ultrasound. We started with a 2D scan, but as soon as we experienced the 3D/4D scans, we knew there was no going back. Seeing our baby in such detail felt like we were really meeting him even before birth, every little kick, movement, and even facial expression! Week by week, we watched him grow. I'd heard that after 34 weeks, it's hard to see much, but we kept coming at 35, 36, 37, 38, and 39 weeks and every visit was magical. When he was finally born at 39 weeks and 4 days, I couldn't believe how perfectly he matched the ultrasound images, his hands, his movements, his little expressions...everything! I feel so thankful for the memories we captured even before our son arrived. Now that I am holding my baby in my arms, I feel an overwhelming sense of gratitude. I want to say a big, heartfelt thank you to Esperanza for showing us the best moments of our baby and making this journey unforgettable. Unique Ultrasound gave us a way to connect with our little one in a way I will cherish forever.

This review is more geared their scheduling system…read more Overall awful experience, the first person I talked to spoke very broken English, they not only were hard to understand, but they did not understand English well. That person transferred me to what was supposed to be the MRI department because they were unable to help me, but sent me to the wrong place where I had to repeat all my information again just to find out they are not the MRI department and they needed to transfer me to a third person who hardly spoke English, spoke too quickly, did not listen, and definitely did not understand how to answer questions. One of the WORST scheduling experiences I've ever had and I will not be recommending Radnet to anyone, I am assuming based on this experience that the outsource their scheduling, why does such a large practice have to outsource something as important as medical scheduling to a foreign country? Or hire people that are not understandable.This is unacceptable and I am hoping to not have to go back after this experience.

I chose to rebook here again for my next set of scans since I had such a positive experience on my…read moreprevious visit. With all the bad reviews, I was thinking my first visit was a fluke, but it really wasn't. The front was professional, efficient (not very friendly today), but the guy got me checked in quick and I was called back within a few minutes. My tech was the absolute best, she was very sweet, calming and thorough when I was brought in the back. I wish I got her name, but she was definitely the highlight of this whole nerve-wracking experience.

The appointment was very relaxing & easy! I did the women's health assessment. I thought the…read morepictures were really fascinating & I can't wait to speak with the Dr about what I can do to get my health back on track. I will definitely be doing this annually from now on.

Glee was very sweet and explained everything in detail before we began the scan. She explained the…read morecolors we saw on the screen and what I should look forward to after my report was ready. I now have areas I can focus on for healing and am very grateful for her services. I would add this as a tool to any current treatment plan. Thank you Glee!!

I came across Temecula Valley Imaging due to a family member requiring an ultrasound for diagnostic…read moreand was referred to this facility. Appointment was easy to schedule, all of the information needed was provided on the referral. You enter insurance information when scheduling your appointment. The appointment was scheduled for 5:40pm, we arrived at 5:37. We were greeted and checked in immediately, copayment was taken and by 5:48 my family member was taken in for imaging. No wait was necessary and it was fast. The front desk staff were very friendly. The radiologist was very helpful and informative, the care quality was great. I'm not sure how long walk in/no appointments wait time is. But as far as appointments, it was very easy, fast and straightforward.

Once again outstanding service end to end. Professional welcome and entry service by Gisselle and…read moreGrace. My ultrasound techs Chynna and Rosalie were so courteous and fun. I hardly noticed the time passing on this usually lugubrious test. Highest possible recommendation. Like usual.

Professional Review of RadNet Temecula Valley I recently…read moreunderwent an MRI at the RadNet Temecula Valley facility. Overall, the operational aspects of the visit were satisfactory. I was able to arrive and depart on schedule, and the facility provided access to the advanced imaging equipment I required. However, the patient experience was significantly undermined by shortcomings in customer service and communication. The front desk staff, consisting primarily of younger individuals, engaged in personal conversations and flirtatious interactions among themselves. This behavior created an unprofessional atmosphere that was particularly inappropriate given the serious health concerns of the patients present, many of whom appeared somber and anxious. The environment resembled a casual social setting rather than a professional medical facility. Additionally, the handling of my MRI results fell well short of expectations. I was initially informed that the report would be available within one week. This timeline was later adjusted to seven business days. Despite checking the patient portal on numerous occasions--more than twenty-five times--the report did not appear. When I finally reached a staff member who confirmed the report had been completed, I was assured it would be emailed and posted to the portal within the hour. Neither occurred. Subsequent calls required repeated entry of my date of birth and zip code, only to encounter staff who mumbled, failed to listen attentively to questions, and relied on repeating a limited set of talking points. A later interaction revealed an even longer delay, with one representative stating that it could take up to 14 days to send the email report. In a field where patients are often dealing with significant health uncertainties, clear, empathetic, and efficient communication is essential. RadNet Temecula Valley's operational efficiency is commendable, but improvements in staff professionalism, training, and follow-through on reporting timelines are urgently needed to better serve patients. I would recommend this facility with caution, primarily for those prioritizing equipment and scheduling convenience, while hoping for substantive enhancements in the overall patient experience.

I am extremely disappointed with my experience at this imaging center. I work in the medical field,…read moreso I understand how insurance, patient registration, and medical records should work. Unfortunately, my experience raised serious concerns about this facility's billing practices, accuracy, and customer service. I have health insurance, and my MRI copay should have been $150. However, when I arrived for my appointment, I was told I had to pay $380. I questioned the amount and suggested that my information might have been entered incorrectly, possibly due to an error with my name. The staff insisted that everything was correct. Instead of paying the incorrect amount, I contacted my insurance company and brought them into the conversation. After speaking with my insurance, the facility finally agreed that I only needed to pay $150. I completed my MRI on November 3, but my results are still pending. In my experience, MRI results are typically available within 1-5 days, or sometimes up to 10 days. I have already called this facility twice to ask about my results, but I have received no clear explanation or resolution. I am repeatedly told that I have to wait. What makes this situation even more frustrating is that when I checked my patient portal, I discovered that both my first and last names were entered incorrectly. This is exactly the type of mistake I suspected when they initially tried to charge me $380. I believe the incorrect information may have caused both the insurance billing issue and problems with my medical records. My question is: What is the purpose of completing online preregistration, filling out additional paperwork at the facility, and providing identification and insurance information if the staff still cannot enter a patient's basic information correctly? My biggest concern is that patients who are unfamiliar with insurance billing may simply trust the facility and pay whatever amount they are told. I was fortunate to have enough experience in the medical field to question the charges and contact my insurance company. How many other patients might be overpaying without realizing there is an error? I cannot say whether these mistakes are intentional, but the combination of incorrect billing, inaccurate patient information, delayed results, and poor communication raises serious concerns. Patients should not have to investigate billing errors, correct their own medical records, and repeatedly call to obtain test results. These are basic responsibilities of a healthcare facility.

Monday, 7-06-2026: When I first arrived to check in the room was full. It's very small compared…read moreto Quest Diagnostics. My surgeon is contracted with Lab Coro so I didn't have a choice. There was a little wait but I had to wait outside their door on a bench since their waiting room was fully occupied. Their staff wasn't overly welcoming or friendly but they were efficient. Blood was drawn & collected with ease. The young lady, who extracted my blood was friendly, though. It went okay & glad I'm with another lab.

There is an upstairs location and a downstairs location, so pay attention to which one you are…read moresupposed to go to. We were kindly greeted upon arriving. It was not busy at 4 which was nice. We had to do a blood draw for my teenage son and the Lady drawing the blood was patient, professional, and understanding with his fear of needles. With just the right touch of humor. Every thing went well. Thank you