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    Quest Diagnostics

    2.4 (98 reviews)
    Open 6:00 am - 4:30 pm

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    Minelie A.

    Thanks to LEONARD i had such a great experience here for first time in my whole life. He is very chilled. During blood draw, you cant feel anything. He talks to you and makes you busy to not feel anything. He is professional, very fast and knows how to make you relax and calm. He explains everything very well and there is no surprise and because of him the office experience was the best. Asl for Leonard and thank me letter! 10/5 is my office experience today so from now on every time in this office i'll ask for him. Thank you Leonardo you are the best.

    Melanie N.

    Checked in via text 10 minutes before my appointment. There's two kiosks to check in from but I prefer to minimize contact when I can. Plenty of seats in the waiting room. There's signs directing you where to go in the building to get to Quest. I love that there's hand sanitizer at the front counter. 3 minutes after my appointment time I was seen. Just had to verify my name, birthdate, and doctor with the phlebotomist. The blood draw and retrieval was simple. The process was simple and efficient. On the way back to the parking structure you can pay for your parking ticket (you must have your parking ticket on you) at the Elevators opening. Super simple. I'll definitely come back if I need to get a lab done in the future!

    Blood left on my arm by Eva Frani who intentionally was digging around in my arm..Beware of Eva!!
    Tom Y.

    Eva Frani the lab draw tech, was upset I was a walk in at 6am with no other patients and waited for appts allowing me to sit so after 45 minutes I check in again then immediately called me in scolding me that I shouldn't have done that.i explained to her she typically get me in/out in 3-5 minutes and why did she intentionally make me wait alone with no patients in the waiting room?! Eva then proceeds to Intentionally poke me "digging around" in my arm until the pain was intolerable and I pulled my arm away..Eve did that to cause me pain & I called her on it until other workers came to remove me from Eva's hostile environment I was in..Scared and upset I walked out..I will never go back to this location as Eva plays games with patients she is upset at.. I will contact the Phlebotomist board as this is a Danger to any and all patients who may be seen by Eva Frani..Quest needs to seriously look into her work practice

    Entrance of St Joseph Outpatient where Quest Diagnostic located

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    4 years ago

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    5 years ago

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    4 years ago

    Always best to make an appointment. I was in and out within 15 mins. It was great experience.

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    3 years ago

    services was awful!!!! rude staff and you have to pay to park $5

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    7 years ago

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    8 years ago

    Fast, friendly service. We go early at opening. I recommend that. ...........................

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    Photo of Ruben V.
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    6 years ago

    They charge $5 for parking and quest gives you $1 off validation and the receptionist was rude

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    4 years ago

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    9 years ago

    Only 2 of us in waiting room. Workers lackadaisical and moving slowly. 25 minutes later, still here. Holy crap, they're slow! Aaaaack!!

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    8 years ago

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    Page 2 of 3

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    Review Highlights - Quest Diagnostics

    Again had a great experience with QD - Patricia & Edgar are fantastic (blood draw was smooth and just felt a pin prick)!

    Mentioned in 8 reviews

    Read more highlights

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    Labcorp

    (13 reviews)

    I had a time sensitive order that needed to be finished and I would not have made it back in time…read moretowards my usual location. They close at 3:30pm on a friday and it was 3:05pm. Bring in Yelp to the rescue! Asked Siri , "find me the closest location Stat" and onward it brought me to this location in Orange. Parking was a breeze, i was greeted by Edith who assisted me with several of my orders. One of which i had to email. Word to the wise, wifi here is a bit tricky. So, i signed onto their "guest" portal via wifi and after several attempts was able to successfully send the order to them. Thank you Edith! I got lucky. It must be noted: Morning draws have to be by appointment: 7:30am-12pm. After lunch, walk-ins are possible. I made it by 3:15pm within walk-in hours and was able to be helped . Key note: this location is located on bottom floor, as you walk inside the building it's straight after security. They are open until 5pm M-F. I had to use the Kiosk to check-in via ID and verify insurance per usual and the rest was sitting in the waiting room. The vibe here is lovely. Its a small waiting room, with limited seating ( i counted 6 chairs) but it has a tv for one to watch while they wait. Edith, Brianna and Sherri at the front desk were friendly, welcoming and super helpful with my email/order issue. Each Labcorp location has its own vibe. This one is cozy yet uplifting. Once inside the Phlebotomist named: Louis Helped me. My arm wasn't being helpful, and mid-way we had to abort mission. I had a small, tiny issue with vasal -vagal nothing some rubbing ETOH can't handle. Luckily, I was able to get some samples needed for an immediate issue. Will come back for the remaining when ive rested for round 2.

    Worst customer service ever! They don't have an appointment until 15 days and the place is pretty…read moremuch empty. The front desk was very blunt and said I can't help you, you need to call the number on the paper or scan the bar code.

    Labcorp - A tiny pin prick is the only evidence!

    Labcorp

    (5 reviews)

    I love having blood tests - said NO human ever! Add in fasting...a girl could get hangry....If I…read morehave an appointment and there is a long wait....This friends, is what I call a perfect storm! This is my first Labcorp experience, having only ever gone to Quest. It was AWESOME! Knowing they are new, I took a chance and went sans appointment around 10am on a Wednesday. 1. NICE STAFF - I am beyond tired of irritable, rude, medical staff. Be NICE - it's a stressful situation and you are in service - PERIOD :). 2. EASY automated CHECK-IN, IPad situation (staff support :)). 3. IN AND OUT - I waited under 10 minutes from start to finish. 4. FRIENDLY - The Phlebotomist was kind, communicative and pleasant. 5. THEY VALIDATE PARKING!! For me, paying for parking when doing medical stuff is like insult to injury! Not only did they validate, the staff even told me about it.

    My daughter went to the LabCorp location on Stewart Drive in Orange today for blood work. During…read morethe blood draw, the phlebotomist appeared distracted and inserted the needle far too deeply, causing my daughter to experience an immediate electric shock sensation shooting down her arm. It was extremely painful and clearly felt like nerve involvement. Since the appointment at 10 AM, she has been in significant pain and still cannot fully straighten her arm. This is very concerning. I attempted multiple times to file a complaint through their website, but the complaint/rate your explanation page will not load -- it just continuously spins on both desktop and mobile devices. What's even more alarming is that after speaking with friends and family, my sister told me the exact same thing happened to her at this same location about six weeks ago. This raises serious concerns about the training and competency of the staff performing these procedures. I can only wonder how many other patients may have experienced similar injuries.

    Labcorp at Walgreens

    Labcorp at Walgreens

    (19 reviews)

    Today was my 2nd time coming to this location because they closed the one in Orange that was closer…read moreto me. I'm also still working at home so not going to my other usual spot in Newport Beach next to my office. Both times I've been in and out quickly but did have an appointment for each. What I really like about this location is the staff, they are super friendly and professional. Today I had a newer person drawing my blood while the other did the paperwork etc. while also helping the new person out. Both had great personalities and chatted with me the whole time. I'm not afraid of needles and get tests a few times a year but for someone who is nervous the demeanor of the phlebotomists here would help calm them for sure. I wish I wrote down their names because they both deserve kudos for being genuinely kind individuals. Even when I go back to my office soon I'll be coming to this location for my blood labs.

    This was one of the most frustrating experiences of my life. I show up and get checked in. No…read moreissues so far. I wait for about 2 hours from check in as a walk in since the nearest appointment wasn't for a week out and this is a required drug screen for my employer. After my wait I get called up and told "we've done too many tests today so you'll have to come back on Monday". Keep in mind this was at around 2pm I was turned away but they state that they accept walking until 3pm. Absolutely ridiculous and who would have know that the lab can't run many lab tests or hit a "quota" for the day. As I was waiting, in case someone doesn't show up, I saw another gentleman be turned away for the 2nd day in a row due to the same "quota" being met. Highly do not recommend it's an absolute mess and waste of time.

    Quest Diagnostics - My parking ticket when I got here. It is 10:40

    Quest Diagnostics

    (38 reviews)

    It was easy to make an appointment for lab work done online - they have an easy to use app as well…read more Easy access to the 22 freeway. Parking can be messy - its part of the St. Joseph's Outpatient Pavilion. The entrance is inside the building - walk past security, and the gift shop. Lobby was surprisingly empty when I popped in a little after the lunch rush hour. There is no front desk/check-in staff anymore. You check-in for your visit at one of two kiosks. You can look up your appt. by your name or confirmation code if you made an appt. Get ready to scan the front/back of your ID. I only waited about 15 minutes after checking-in - the tech that helped me (she had her name badge flipped over so I didn't catch her name) - was super friendly, and provided clear instructions on what I needed to do. I felt well taken care of - no complaints. Results were fast - almost returned overnight.

    I went in for a walk-in appointment. Like many of their other branches, there was no one available…read moreto assist or answer any questions. I checked in and waited about 15 minutes before a staff member finally appeared. I asked if I needed to move my car, as I was parked in a one-hour zone. She said it could take longer than that, so I told her I'd go move it. She then informed me that I'd have to check in again when I returned, even though the lobby was empty at the time. I moved my car quickly--it took no more than 5 minutes--but when I came back, I noticed my check-in had been removed. Another person was now seated, and it appeared they hadn't even checked in properly as a walk-in. Before I left, my name had been showing first in the queue. After waiting another 40 minutes, I saw staff tell that person to check in and then took them in before me. When I mentioned that I had been ahead in line, they denied it and claimed otherwise. I've now been waiting over an hour, and they've started calling in scheduled appointments. I would have made one if I could, but this is urgent and has to be done today. The lack of fairness, transparency, and basic courtesy is incredibly frustrating.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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