Everything was good. Arrived at 7:15am for a 7:20am appt and…read morewas called back by 7:25am. The lab worker (I believe Karen) was professional, kind, gentle, and quick!

I forgot her name she was amazing friendly staff very clean location. I'm scared of needles I…read moredidn't feel anything!

This was one of the most frustrating experiences of my life. I show up and get checked in. No…read moreissues so far. I wait for about 2 hours from check in as a walk in since the nearest appointment wasn't for a week out and this is a required drug screen for my employer. After my wait I get called up and told "we've done too many tests today so you'll have to come back on Monday". Keep in mind this was at around 2pm I was turned away but they state that they accept walking until 3pm. Absolutely ridiculous and who would have know that the lab can't run many lab tests or hit a "quota" for the day. As I was waiting, in case someone doesn't show up, I saw another gentleman be turned away for the 2nd day in a row due to the same "quota" being met. Highly do not recommend it's an absolute mess and waste of time.

BEWARE: WALK-INS MAX OUT EARLY. I tried doing an employment drug screening, but they maxed capacity…read more2hrs before closing. The worker then told me to go to the Long Beach walk-in location and assured me that they'd accept me there. HOWEVER, after driving all the way to LB, they told me they also maxed out. I tried calling Tustin and Long Beach before driving out but no one picks up the phone. I'm not upset that the capacity maxed out. I'm upset that the worker wasted my time telling me to drive 30min to a different location and assured me that they'd accept me when I specifically asked if that location can max out also. The LB location told me that the Tustin worker had no right to assure me of this and they couldn't help me. Lesson learned: never show up without an appointment because walk ins are impossible. And book your appointment early because they're booked out 2+ weeks in advance.

If I could give it 10 stars it would not be enough! I am such a difficult draw and I trust Ruth not…read moreto hurt me to get all the Doctor's orders correctly and on time. They are wonderful

On March 24, 2023 I was in this lab for blood tests. The procedure was not performed. I was…read moreattended by the employee Susan who had already debited 70 dollars on my debit card. As the exam was not done; she had to refund the card. She didn't know how to use the machine; she had to ask for help. After apparently getting it, she told me that in a few days the return would be done. This refund has not been made as of today, July 28th. I've been to the lab several times and it's always the same story. Hang on! Then they said it was a problem with my bank. I went to my bank and there is no problem with my bank. This never happened. The lab error. 3 months without refunding my money. Absurd!!! Return my money!!!

Been coming here for years. Always friendly always clean and always getting the blood drawn on…read morefirst try. Love this location don't listen to the reviews.

This location is extremely busy. The two women at the front desk were rude. They can use some…read morecustomer service training. Also, one of the ladies at the front desk called a patient and left them a detailed message. Her message was loud. Labs should be practicing HIPAA, this employee should've known better.

Good experience with the staff, although front desk communication could be better. I had an…read moreappointment and checked in from my car so that I'd go right in when they were ready for me. I was fasting for my lab tests, so feeling pretty faint, and when they called me to say they were ready, I decided to stand in the waiting room. The lady at the desk didn't tell me how long to expect to wait, and after a while, I decided to sit down to conserve some energy. I'm not sure how long I was waiting, but I was a bit stressed when they came and got me. The nurses I spoke with were very nice, so that helped. And they had me sit to made sure I wasn't going to faint on my way out. Just a tip for anyone going here, when they say they'll be right out, just ask what the timeline looks like.

Jasmine was incredibly kind and compassionate. She made the conversation feel genuine with her…read morehumor and friendly personality, which made my visit much more comfortable. One of the best nurses I've had the pleasure of meeting.

The type of experience you just can't put into words. There is no comparison to how effortless and…read morepainless blood draws can be with Bob. It doesn't matter if you have hard to find veins or whatever you have been told in the past that left you fainting or bruised up after your appointment. This guy is an absolute expert at what he does. It's hard to go back to the lab and get poked after knowing blood draws can be an easy experience. The effort, technique, and overall approach totally changed my outlook and replaced my fear for blood draws. Not to mention the communication made the process easy as well.

Called him and asked about his services and he said that he was expensive and we should just go to…read morelabcorp or quest. I asked how expensive and he said to send over the paperwork to get an accurate quote. I sent it immediately and he didn't respond. Followed up couple of days later and he said he's all booked. What a waste of time.

Jasleen, is an amazing and knows what is she doing. She has a very good knowledgeable of what shes…read moredoing. I like her attitude, she is nice and respectful. She deserves the best. All the people in the clinic are nice and respectful. I appreciate you Jasleen a lot and I appreciate everybody. Thank you.

Very knowledgeable and trustworthy. The service provided was very helpful and efficient.read more

The service at this facility was outstanding. They treated…read moreme with respect and took care of my needs quickly. The staff was Fantastic, Friendly, Courteous, Welcoming and Very Supportive!

Shoghla from nova diagnostic labs has been a wonderful and exceptionally helpful in not only…read morenotifying about my mother's appointment but also in following up. shoghla called me saying she had tried several phone numbers for my mother to no avail until she was able to reach me. She kept in touch with me to make sure my mother would receive the notice for an urgent upcoming lab draw required by her doctor. Her follow up was exceptional. I very much appreciated her efforts and dedication to her patients. Thank you very much for such great employee.

The labcorp website specifically says this location allows for walk ins, when I showed up they said…read morethey specifically only take appointments and do not allow walk ins.

My doctor recommended this particular LabCorp as they take walk-ins. He was right - they were…read morefabulous! It looks like a regular house in the front and there are a few parking spots in the back (otherwise plenty of street parking is available). You sign-in using a kiosk (helpful signs all over). It is also a do tor's office so you don't need to bother the receptionist as it is all self-serve through the kiosk. Put your CDL card front and back to be scanned, then answer a few promoted questions and have a seat. I was called back in about 2-3 minutes and the phlebotomist was excellent! Easy, timely and fabulous! I would highly recommend it.

The wave imaging in Santa Ana office is a dump. We arrived here on time for our appointment and…read morewere told it was a one hour wait. They have a single MRI machine. There are not enough chairs to seat the people waiting. Lighting is poor. I wish we had gone somewhere else.

Other than the tedious appointment phone call, I would recommend this place. Quick check in. Timely…read moreappointment. Open Saturday. Great bonus to those of us who work m-f.