Good experience with the staff, although front desk communication could be better. I had an…read moreappointment and checked in from my car so that I'd go right in when they were ready for me. I was fasting for my lab tests, so feeling pretty faint, and when they called me to say they were ready, I decided to stand in the waiting room. The lady at the desk didn't tell me how long to expect to wait, and after a while, I decided to sit down to conserve some energy. I'm not sure how long I was waiting, but I was a bit stressed when they came and got me. The nurses I spoke with were very nice, so that helped. And they had me sit to made sure I wasn't going to faint on my way out. Just a tip for anyone going here, when they say they'll be right out, just ask what the timeline looks like.

Always fast service with appointments and technicians are very nice. For some reason I can barely…read morefeel the poke here and I had alot of blood taken out.

Eva was a amazing really good at drawing blood! Happy I came here. She also was good at…read morecommunication and sending me a text message!

Terrible customer service. Staff member who assisted me was not helpful. Didn't care.read more

had such a great experience at Quest Diagnostics on Bloomingdale, thanks to Jesse the firefighter…read more From the moment I walked in, he was incredibly kind, calm, and professional. He took the time to explain everything, made me feel completely at ease, and turned what's usually a stressful appointment into a genuinely pleasant experience. You can tell Jesse truly cares about people -- his compassion and positive energy really stand out. Quest is lucky to have him! Thank you, Jesse, for going above and beyond.

Still only come here for my bloodwork! DIANA took my blood this afternoon and listened to my…read moreconcerns regarding my little veins and got it 1st poke! She's super friendly and considerate. Best Quest location!!

The labcorp website specifically says this location allows for walk ins, when I showed up they said…read morethey specifically only take appointments and do not allow walk ins.

My doctor recommended this particular LabCorp as they take walk-ins. He was right - they were…read morefabulous! It looks like a regular house in the front and there are a few parking spots in the back (otherwise plenty of street parking is available). You sign-in using a kiosk (helpful signs all over). It is also a do tor's office so you don't need to bother the receptionist as it is all self-serve through the kiosk. Put your CDL card front and back to be scanned, then answer a few promoted questions and have a seat. I was called back in about 2-3 minutes and the phlebotomist was excellent! Easy, timely and fabulous! I would highly recommend it.

I had a time sensitive order that needed to be finished and I would not have made it back in time…read moretowards my usual location. They close at 3:30pm on a friday and it was 3:05pm. Bring in Yelp to the rescue! Asked Siri , "find me the closest location Stat" and onward it brought me to this location in Orange. Parking was a breeze, i was greeted by Edith who assisted me with several of my orders. One of which i had to email. Word to the wise, wifi here is a bit tricky. So, i signed onto their "guest" portal via wifi and after several attempts was able to successfully send the order to them. Thank you Edith! I got lucky. It must be noted: Morning draws have to be by appointment: 7:30am-12pm. After lunch, walk-ins are possible. I made it by 3:15pm within walk-in hours and was able to be helped . Key note: this location is located on bottom floor, as you walk inside the building it's straight after security. They are open until 5pm M-F. I had to use the Kiosk to check-in via ID and verify insurance per usual and the rest was sitting in the waiting room. The vibe here is lovely. Its a small waiting room, with limited seating ( i counted 6 chairs) but it has a tv for one to watch while they wait. Edith, Brianna and Sherri at the front desk were friendly, welcoming and super helpful with my email/order issue. Each Labcorp location has its own vibe. This one is cozy yet uplifting. Once inside the Phlebotomist named: Louis Helped me. My arm wasn't being helpful, and mid-way we had to abort mission. I had a small, tiny issue with vasal -vagal nothing some rubbing ETOH can't handle. Luckily, I was able to get some samples needed for an immediate issue. Will come back for the remaining when ive rested for round 2.

Worst customer service ever! They don't have an appointment until 15 days and the place is pretty…read moremuch empty. The front desk was very blunt and said I can't help you, you need to call the number on the paper or scan the bar code.

Visited WellnessMart for an employment physical and TB skin test. I made an appointment online…read morewhich was quick and easy. The place was easy to find and there was plenty of parking in the plaza. I arrived a when they opened at 9am and was finished with both services by 9:20am. I've visited the WellnessMart in Costa Mesa as well and have found this company very efficient in what they do. If you need a quick employment physical and or skin TB test, I'd recommend trying out WellnessMart. They also have other services if you need it.

FABI was AWESOME! She was the only one there and there were four other people with me! She was…read morefriendly, efficient and welcoming! I definitely recommend coming to this wellness mart! I'll be back for sure!

I went to another Quest and was told that they couldn't do my blood test (long story). Kiaira, the…read moretechnician who helped me said I could come back the next morning to this location and she would take care of me. The next morning she met me in the waiting room and brought me back. She made all the difference in a situation that could've gone so bad. Really appreciated her exceptional customer service!

Was a bit nervous coming in with so many things I hear about Quest and bad experiences but this one…read moreactually was great I took both of my teenage boys and the phlebotomist we got was smooth and to the point she got them both on first try and was quick and very helpful.

Today was my 2nd time coming to this location because they closed the one in Orange that was closer…read moreto me. I'm also still working at home so not going to my other usual spot in Newport Beach next to my office. Both times I've been in and out quickly but did have an appointment for each. What I really like about this location is the staff, they are super friendly and professional. Today I had a newer person drawing my blood while the other did the paperwork etc. while also helping the new person out. Both had great personalities and chatted with me the whole time. I'm not afraid of needles and get tests a few times a year but for someone who is nervous the demeanor of the phlebotomists here would help calm them for sure. I wish I wrote down their names because they both deserve kudos for being genuinely kind individuals. Even when I go back to my office soon I'll be coming to this location for my blood labs.

This was one of the most frustrating experiences of my life. I show up and get checked in. No…read moreissues so far. I wait for about 2 hours from check in as a walk in since the nearest appointment wasn't for a week out and this is a required drug screen for my employer. After my wait I get called up and told "we've done too many tests today so you'll have to come back on Monday". Keep in mind this was at around 2pm I was turned away but they state that they accept walking until 3pm. Absolutely ridiculous and who would have know that the lab can't run many lab tests or hit a "quota" for the day. As I was waiting, in case someone doesn't show up, I saw another gentleman be turned away for the 2nd day in a row due to the same "quota" being met. Highly do not recommend it's an absolute mess and waste of time.

It was easy to make an appointment for lab work done online - they have an easy to use app as well…read more Easy access to the 22 freeway. Parking can be messy - its part of the St. Joseph's Outpatient Pavilion. The entrance is inside the building - walk past security, and the gift shop. Lobby was surprisingly empty when I popped in a little after the lunch rush hour. There is no front desk/check-in staff anymore. You check-in for your visit at one of two kiosks. You can look up your appt. by your name or confirmation code if you made an appt. Get ready to scan the front/back of your ID. I only waited about 15 minutes after checking-in - the tech that helped me (she had her name badge flipped over so I didn't catch her name) - was super friendly, and provided clear instructions on what I needed to do. I felt well taken care of - no complaints. Results were fast - almost returned overnight.

I went in for a walk-in appointment. Like many of their other branches, there was no one available…read moreto assist or answer any questions. I checked in and waited about 15 minutes before a staff member finally appeared. I asked if I needed to move my car, as I was parked in a one-hour zone. She said it could take longer than that, so I told her I'd go move it. She then informed me that I'd have to check in again when I returned, even though the lobby was empty at the time. I moved my car quickly--it took no more than 5 minutes--but when I came back, I noticed my check-in had been removed. Another person was now seated, and it appeared they hadn't even checked in properly as a walk-in. Before I left, my name had been showing first in the queue. After waiting another 40 minutes, I saw staff tell that person to check in and then took them in before me. When I mentioned that I had been ahead in line, they denied it and claimed otherwise. I've now been waiting over an hour, and they've started calling in scheduled appointments. I would have made one if I could, but this is urgent and has to be done today. The lack of fairness, transparency, and basic courtesy is incredibly frustrating.

This office takes walk in. The receptionist was friendly & polite. I didn't have to wait long to be…read morecalled in. My veins are hard to see but the lady who drew my blood seems experience & knowledgeable. She knew exactly where to poke to draw blood effortlessly. Not like some other places I went in the past where they have to move the needle around to find my vein & bruised my arm pretty bad.

Came here 6:45am.(before they open) Was second in line…read more.. didn't get my blood drawn til 7:30. They only had one girl working both the front and drawing blood. Two days later my doctor called me and told me the lab lost my blood. I have to draw again. Very disappointed.