Went in for chest pains and Samantha did my ekg. She was super gentle and talked me through…read moreeverything, which really helped calm me down. Definitely made a stressful situation a lot easier. Really appreciate this place helping me out and love that it's genuine people who want to help people there. good customer service

The staff was super friendly and helpful. After checking in, I was almost immediately taken back to…read morethe room for vitals and to be seen by the doctor. I went in for two possible in-grown toenails. The doctor was able to quickly assess that they are in the early stages and refused proceeding with the procedure and instead prescribed some antibiotics and that i soak my feet in warm water mixed with Epsom salt. The reservation system online was quick and easy.

Great care Quick In…read moren out Extremely professional Would recommend this location to anyone needing to be seen quickly

X-ray not available on site. They say they can do an exam and then refer you to somewhere that does…read morean xray which usually takes an addition couple days to get an appointment for. *Please note, I did not go here so I can't speak to the full experience. Just wanted to make a note about x-rays because I couldn't find a straight answer to whether they did them or not. Their site says they do xrays but when I called, they said otherwise.

I went to this place about a month and a half ago and meant to do this review sooner. The front…read moredesk, girl, Sarah was extremely friendly, and I was having a bad day and she just listened to me. She was so kind and compassionate because I was going through grief. The whole front office was clean. I met the PA. Andy Bui who also was very kind and very thorough. I would definitely go back there from now on instead of the other Urgent Care I was going to that took hours to get into and they weren't very friendly. The staff at this place were friendly and caring and it didn't take me all day to get in there to be seen and out. I would definitely rate this place a five star.

Dr bui very argentative when you know his first idea isn't the right one. Proven by throwing up…read morenext morning. Then insisted on something I just told him I took 7-10 days and he agreed that's the normal time! Very argentative and kept asking what I want like I am a genius who remembers all the choices. No clue what is better and why. No solid course of action. I had to tell him to take his ego down I'm 51 years old try customer service.like refresh a memory or explain the differences! Duh! Very rude person literally had to scold him loudly on the phone!

Im updating my review from last year that i was t happy with their service but this year after…read moremultiple stop by I changed my mind...They are doing great now. Ive never had any insurance or billing problem with them so this feedback is mainly about the quality and type of care i got in this location. Also, it's out dated furniture that it makes look dirty and give that vibe to me but its not dirty. Its one of those old establishment and its lil bit too dark inside. For today visit: One of less crowded Urgent Care in OC...The dr-s are professional...The wait time isnt long and if its long they are offering you to go the nearest location that its less crowded...I came here last week for my ear and dr suggested to see ENT and I saw ENT and it got worse after my visit. I came back here because twice i came here for my year in 2026 and they treated my ear well! I didnt need to see the ENT! After my visit, i was in the worst pain in my whole life till two days it started the white creamy residue. I had discomfort. I came back today and I hope they'll be able to help me out. It's worth the one hour wait time. Even though they told me up front that i can go to Main street one the waiting time is short. But, i love this locations/ doctors and helpful front desk. There are also plenty of parking outside.

STAY AWAY FROM THIS PREDATORY HOSPITAL. If I could leave NEGATIVE stars for this hospital I…read moreabsolutely would. Husband came in for an injury that happened to his middle finger. We told them we were CASH PAY to which they told us the TOTAL bill amount. Okay, cool. He was treated and paid after services were rendered. We paid IN FULL! All of a sudden, we get a bill for an additional $166 dollars stating we only partially paid, that they tried to send it to insurance but "insurance" wouldn't cover the difference. Um, hello...we are CASH PAY. WHY in the WORLD are you trying to send it to an insurance carrier we don't have. ON top of that, why are we being charged additional money when we paid for all of it at the time the services were rendered. If there was an additional payment to be made, don't you think it would've been paid at the time we paid it?! Mind you, this wasn't a separate bill they were charging us for. This was stated as a "partial payment" of the original bill. They stated the total bill was for $700 something when we were told a much lesser amount. Of course, we called their billing department to dispute this. AND OF COURSE, they found themselves to be in the right so it was either pay the difference they said we owed or get sent to collections. This place is a complete rip off for the service they provide, they are dishonest in their practices, and I'm surprised they are even still in business. I guess when you steal from your patience due to your dishonesty, it pays the bills.

Amazing care given here. You can tell they actually care about your health and will go so far out…read moreof their way to help you. Shawn spent so much time answering my all of my questions and gave me some great advice. They are much more than just an urgent care. I will be coming here for my general physician needs in the future. Thank you guys!

I understand that charges for phone consultations may be part of office policy. However, I was very…read moresurprised to receive a $30 charge for a brief 1-2 minute call regarding a medication refill. Since I already had an upcoming annual exam scheduled, I did not expect an additional fee for such a short refill-related conversation. Due to this experience, I decided to cancel my upcoming appointment and do not plan to continue care at this office. I understand healthcare services involve costs, but with the current economic situation, unexpected charges like this are difficult and frustrating for patients. I appreciate the care I received previously, but I wanted to share my concerns regarding this billing practice.

Huge thanks to Naomi and Carol at Sunrise Multispecialist Medical Center for helping me complete my…read morepulmonary function test (PFT) as a new walk-in client & law enforcement medical clearance! Their clear guidance, tips, and encouragement made the whole process smooth and even fun! Highly recommend them if anyone wants expert support with a smile & good vibes!

Very quick and easy, people here are very nice, work smooth, actually care for the patient, which…read moreis rare. I appreciate the x-ray tech, Bryant took care of me, very professional and nice. 10/10

I have been going to Irvine Urgent Care since 2018, and my experiences there have consistently been…read moreexceptional. From my very first visit for a bad cold, I was immediately impressed by the cleanliness of the facility, the outstanding patient service, and the genuine care shown by the entire staff -- especially Dr. Vesal. Over the years, Dr. Vesal has treated me for a staph infection as well as respiratory and allergy-related issues. He is extremely professional, knowledgeable, caring, and highly competent in his field. His attention to patients and commitment to quality care truly stand out. Hands down, this is the best medical facility I have ever visited.

I have been very lucky and fortunate enough in my life to travel often, and I have the option to do…read moremedical tourism for affordable care (consulting, diagnostic testing, etc) all around the world, like in the CDMX or in Europe. However, I come to this specific practice in Irvine because of the professionalism, integrity, and quality of care I've received. I have been coming here for about 10 years, as I used to have an office on Millikan Ave, very close by. The office staff, facility, and medical providers have repeatedly exceeded my expectations, and I credit this clinic with helping me through several serious health episodes, including UTIs that nearly progressed to sepsis. This is why I chose them as my family practice. During this recent visit, I had been traveling frequently and experiencing health concerns, so I came in for a preventative care visit/checkup. I met with Dr. Khan (Dr.K), who was exceptional...Insightful, thorough, attentive, and proactive. He ordered appropriate tests, explained everything clearly, and made sure I felt supported and understood. He asked that I return the next morning for fasted bloodwork, which I did. When I returned, I requested a brief consultation to ask a follow-up question I had forgotten during my initial visit. The front desk kindly informed me that only a Nurse Practitioner was available. In my history with Nurse Practitioners, they have been just as helpful and knowledgeable to address my questions and concerns as MDs. I have a great respect for all medical professionals, whether MD, DO, NP, PA, etc. I was more than comfortable meeting with any medical provider available as my primary care provider. However, my experience with the NP I met, Vanessa, was the complete opposite of the standard I've come to appreciate here. She spent less than 10 minutes with me, was dismissive and condescending, and showed no interest in my symptoms, concerns, or medical history. She asked no clarifying questions and offered no meaningful assessment. It was the least professional interaction I've ever had at this clinic, and one of the worst I've experienced in the U.S. medical system overall. For anyone seeking thoughtful, intentional, and high-quality care at this practice, I strongly recommend seeing any provider other than NP Vanessa. This practice does not offer appointments, so I would advise just calling the front desk staff who are exceedingly helpful and lovely, and ask how to avoid coming in on a day where the NP Vanessa is working. I would suggest you seek care from anyone else at this establishment, if you hope to engage with a medical provider that is willing, attentive, thoughtful, and caring. Aside from my one terrible experience, every other interaction I've had at Irvine Urgent Care has been excellent. The front desk staff, interns, nurses, and lab team have all been professional, efficient, and consistently wonderful to work with.

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

I have never been to an urgent care before, but I've heard many horror stories. BUT this place…read moreexceeded any expectations I had! My wait time was short (but I realize that is partial luck). The front staff was efficient and got me checked in right away. Cynthia was the nurse helping me. She was so kind, helpful, and caring. She handled my situation with sympathy and ease. I would definitely come back here for another emergency!

This place should be reported to the FTC. They want you to pay 300 just to be seen and then $2500…read moreper swab for cold and flu.

My cold got so bad that it escalated into runny nose and coughs that hurt my stomach area. The…read moremedication they prescribed me was a bit good, but not enough to stop the cold. It was starting to gross other people out with my runny nose. It took 2 hours for me to see a doctor and thankfully this place had WiFi for me to browse the web and read some articles. So glad this place has good WiFi.

A complete waste of my time…read more I went there because I obviously had no choice in terms of a quick visit to my optometrist. As I have been dealing with an eye infection. Not only did they have me waiting for hours on a slow day but all they did was prescribe me some saline wash. I made it clear that I needed an eye prescription for this corneal ulcer I deal with once a year......I brought my own teardrop prescription and asked if i may he prescribed the same thing or something similar, and the provider had approved. Suddenly, as I make my way to the CVS, I came to realize that she prescribed me a saline wash?!!! Why on earth would I spend 3hours of my day and money for a saline wash??? This experience was a huge laugh at my face!