While the quality of care and proficiency of the phlebotomist is great... It now takes over a week…read moreto get your lab results back for the doctor when it used to only take 2-4 days! We're not talking about complex laps, but basic metabolic profile or thyroid levels. They stay quite busy, but as long as you make an appointment, they generally see you within 15 minutes of that appointment time. They seriously need to fix the issue as to why it is taking so long to get lab results back and often they don't post in your patient portal either without you having to call. If this trend continues, I will be forced to use a different lab.

Their 1 star review is VERY well earned. The woman that worked behind the desk was just super mean…read moreand nasty. Any question asked was answered with terrible attitude. The young black girl with the nose ring. If she worked for me I would fire her yesterday.

Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

I have rolling veins and that makes it difficult for the Phlebomist to draw sometimes. James…read moresuccessfully drew first try with no problem. I was so relieved! I definitely will recommend Brielle Diagnostics to others.

From the owner: Brielle Diagnostics offers mobile, in-house, extended-hours DOT, NON-DOT, DNA, and phlebotomy…read morespecimen collections.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Nice and clean location with plenty of parking. It's located just off Philips Hwy…read more The staff are super friendly and helpful, a special shout out to Allison in lab!!!! Thanks to you all for being so patient as I lost my email with the registration number, doh!!! The only problem I had was the " wait where you're comfortable " process. After checking in- the text message I received directed me to recheck in again once inside. Then after contacting my prospective employer about the registration number I still had to wait about 25-30 minutes. All while I was holding my pee for the drug test. My advice, just go inside and DO NOT delete the email with the number on it from your employer, oh and don't hold your pee- just go ahead and go an hour before your appointment, LOL

The tech failed to properly load my doctor's lab test request so I have to go back for a second…read moreblood draw. The net result is an additional $49, and an extra trip. Worse than that, they failed to load my husband's doctor ordered lab tests about a week before - and he has to go back (fasting) for another blood draw. Worse yet - no one will return either of our written or voice mail requests for "what happened", I do NOT recommend LabCorp at Gate Parkway. Swung twice and missed twice.

This facility makes getting your blood drawn unnecessarily difficult. I've been here three…read moretimes--each visit took over three hours, even with an appointment. On my most recent visit, they didn't collect enough blood to complete my tests, so now I have to come back for a redraw. This delay is pushing back my treatment, leaving me in severe pain and forcing me to miss more work and school than expected. Go to Quest Diagnostics instead!

We used this company before and we are using them tomorrow. They are the best. Don't let anyone…read morefool. They keep their promises. Yes I will always use their services. Also all my friends and family have conducted business with and I have not heard any complaint.

I used this place for a trip, and had to get a covid test. She was probably one of the most gentle…read morepeople I have ever had to use. I will say I got my test when it opened at 9:00 am, and she said you should hear from them, in email for the results by 4:30, and they close at 5. I started getting a little nervous, when it was later then what she said. It was still before 5. I had a flight leaving out at 5 am, so if there was any issues, I wouldn't have been able to get it fixed and would have been out that money. But all was good, and she was professional and very gentle. With a negative test to fly!

Optimal Imaging at Ascension Hospital is by far the worst imaging center I have ever been to. I…read moremade two useless 60 min round trips to get my MRI, only to be told their machine was broken. The receptionist was rude and offered no apology. Since their MRI machine was down for over a week the lazy receptionist had plenty of time to call patients so they avoid a trip.

So my neurologist sent me here for an x-ray because he is a part of St Vincent's and would be able…read moreto review the films if I got them done at Optimal Imaging. I was able to get an appointment within a few days, they gave me an estimate of the cost over the phone. I won't know for a while if it was accurate or not (which makes me nervous, so I'll have to do an update on that when the bill comes through). The down-side is that it is billed as a hospital x-ray, so it will be more expensive, but the estimate was $59 and I can live with that, about $19 more than the price quoted at the out-patient radiology place. Given that this would allow my doctor easy access to the films I guess that will be worth the $19, as long as the estimate was accurate. The building was fairly easy to find, but watch out for the parking lot, the driveway is deceiving. Pull into the second drive even if it looks like it is the wrong one. I got stumped on where to park. The entrance is down some stairs and the entrance isn't very well-marked, but I figured it out. Once I got inside I got signed in and taken back right away, no waiting so that was great. The whole process only took a few minutes and I was on my way. So, a good experience all the way around. I recommend them. The front lobby looked clean and presentable. Nothing fancy, but nice. The person at the desk was pleasant.