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    Optimal Imaging Southside

    2.8 (16 reviews)

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    7 years ago

    I went to see. The mazellla and he was awesome I had minimal discomfort during and after the procedure

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    Labcorp

    Labcorp

    1.7(3 reviews)
    0.7 miGreater Arlington, Southside

    While the quality of care and proficiency of the phlebotomist is great... It now takes over a week…read moreto get your lab results back for the doctor when it used to only take 2-4 days! We're not talking about complex laps, but basic metabolic profile or thyroid levels. They stay quite busy, but as long as you make an appointment, they generally see you within 15 minutes of that appointment time. They seriously need to fix the issue as to why it is taking so long to get lab results back and often they don't post in your patient portal either without you having to call. If this trend continues, I will be forced to use a different lab.

    I don't recommend this place for blood work, unless you want your phlebotomist to be overwhelmed…read moreand rushed. I arrived 15 minutes early, and checked in online. I then waited in my car per the check-in instructions. 30 minutes later, 15 minutes past my appointment, I decided to go inside for an update on the wait time. The waiting room was packed. I explained to the girl at the desk my situation, and patiently asked for an update. After a couple of minutes, she instructed me to come to the back, where she drew my blood. Initially, I was impressed, because while the check-in system seemed to not work well, I was glad they were able to get me taken care of. She drew my blood without much ado, and I was on my way. It didn't hurt much at the time she took it, but then the area where she took my blood proceeded to bruise up, and my whole arm hurt any time I bent my elbow or something touched the site. I later learned from nurse friend that this is caused by injury to the vein, which has never has happened to me before at their main competitor. A week later, the bruising and pain are subsiding. I don't blame the phlebotomist, as she was very friendly, and I see her as being rushed because there was not enough help, which I ultimately blame on a company for not paying well enough to attract enough people to work there. The pro was that results were fast and easy to access, but after my vein was injured due to rushed staff, I will never be returning.

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    Optimal Imaging Southside - diagnosticservices - Updated May 2026

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