Use the appointment app on phone and had made my appointment 2 weeks in advance…read more Appointment was for 9:20 and as I pulled into the parking lot I checked in using a text message Quest sent me. That was my check in , easy peasy!! The waiting room was clean, organized and they had an electric board up in the waiting room to show what place you are in line for the phlebotomist. The phlebotomist was kind and caring. She engaged in small talk. She confirmed my insurance and identification. She was very professional and courteous to my needs. Was a great experience as there was no pain or discomfort from the blood withdrawal. Close to home and in and out without an issue. I hope to use this location more often.

Reviewing a medical facility feels a little odd, but I had such a great experience I just had to…read moreshare. I had an appointment and checked in on my phone before I even walked in. I was seen 5 minutes before my appointment time. The office was extremely clean and well maintained. I am EXTREMELY scared of needles. It took me years of gathering courage to make this appointment. I let the woman at the desk know that I am very nervous and will likely pass out. She said that's okay you'll be able to lay down. Kenya was the one who took my blood and she walked me to a back room. I was able to lay flat and the curtain was closed so it was calm lighting. Kenya was extremely understanding, compassionate, and patient. She did a fantastic job! Very little pain and even kept some small talk going to make sure I stayed calm. She let me lay there as long as I needed afterwards and I didn't feel rushed at all. Upon walking out, everyone congratulated me for doing it! I felt so supported and their kindness meant a lot. Overall, a really great experience and it's worth making an appointment beforehand so you can be seen quickly.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Marella was awesome the staff was very polite and respectful and the wait time was Goodread more

Ms. Kim (Kimberly) was very kind to me. I called beforehand to let her know I'm coming on my lunch…read morebreak and needed to be back on time. She remembered me when I walked in and was caring about my situation and got me in and out. She also made the experience comfortable during the blood drawing process. She found the vein instantly, it was very swift. Thanks again Kim :)

Went in for testing right after the Thanksgiving holiday. Completed the paperwork and testing…read morewithin 20minutes of arrival. And thats with a couple people ahead of me. The team was friendly, helpful and extremely knowledgeable about the products they offer. Definitely recommend. Blood draws, urine tests, injections, etc. they handle it all with grace and make sure you're comfortable throughout the entire process. Will definitely be returning soon.

I went in for some Blood work on 04/02/26 check in was easy. I only waited 10 min, to get Blood…read moreDrawn. The staff was kind, courteous, and very efficient. My technician Monique was amazing and stuck me like a pro. Quest, you're doing a good job here keep it up.

After checking in, I waited for about 20 mins to be called back. I was waiting outside and received…read morethe text message to return back inside, literally it took me just one minute. My name had been removed from the list. I was able to talk to one of the technicians about the issue, it was quickly resolved. The TV is too loud and it makes it hard to hear when the technicians are talking to the patients, please lower the volume. Overall my experience was pleasant. The entire laboratory is very clean, the technicians could be a bit more gentle, however, the job gets done in a clean and safe manner.

I had a wonderful experience at this Quest. It's in the Outback shopping center. I got mixed up…read moreon my appt time, so the sign-in kiosk kicked me off. :( BUT the staff was so helpful. They came out and helped me get on the wait list. Everybody was kind, patient, and professional. Every time the staff would come out to the lobby, they would have multple people wanting help of different sorts. They were all very patient and kind.

Had an appt @ 810. My blood work was complete and an at-home screening was prepared quickly and I…read morewas back in my car by 825. Deanna was the latest nice, proficient professional @ that location (Quest in JB)

I have to say I was extremely impressed with Joanna this morning! Bright eyed and cheerful she…read moretruly is gifted and making clients feel that they are the most important one for the day! She has humor. She keeps things life and she doesn't excellent job at drawing blood. Barely felt a pinch! She kept me talking the whole time to keep my mind off it. She was friendly, jovial, and full of life! She truly made this a fun AND enjoyable experience.

Started off bad because there were 2 Christine's and the woman had to go find out which last name…read morewas up. The waiting room is always packed at this location. There are 15 chairs and all but 3 seats were taken. You check in at a computer kiask and they want to scan your license and insurance card, so have it ready. They're pretty quick. I highly suggest making an appointment. The girl who drew my blood was soooo nice. So quick. You could barely feel her stick. Super nice and friendly. Very caring.

This place is awful, from the aggravation of fighting through an automated phone service to…read moreschedule appointments. Then you arrive to small dimly lit waiting room to be greeted by another self service device to check yourself in. Then wait for an 45 minute to get brought back for your appointment. The DMV runs better.

With an appointment, there is hardly any wait. The staff is always friendly and professional…read more Usually, techs have trouble drawing my blood because I have small, deep veins, but each time I have come here, the staff used the right-sized equipment to draw my blood. Making appointments is easy online. The surroundings are clean and well maintained. This Quest is a winner all-around!

I came here to get some bloodwork done. It's convient because it's located right across the hall…read morefrom my primary care. Word to the wise, don't come here right in the morning, come around 11/11:30, that's when the crowds thin out. They now have ipads to check-in. Once you fill out your necessary info, someone will call you up, go over your insurance, take payment, and give you a sheet, then you'll wait for someone to call you back. I think I sat in the waiting area for 15 minutes. Once I was called back, Ashley brought me to a room. Took my blood (painlessly), I was in and out in less than a few minutes.

I used the quest app and made an appointment. They sent me a text to check in which was helpful…read moreand I did not wait long at all. The phlebotomist I had could have been more personable especially since it is an uneasy feeling of getting blood drawn. The lab itself could use a makeover. I've been to quest in south Florida and the paint and murals helps to make it appear clean and cheerful.

If you're purchasing Quest Health tests, do not even bother going to a lab location. It is such a…read moreheadache if you have multiple orders. I have had to do 3 follow-up blood draws to literally complete 3 panels. It's like the techs do not even do "Select all". And then after the appointment, my blood vessel needs to heal due to the apparent bruising on my arm. So I am waiting 2 weeks between each appointment for something that could have been completed in 1 single appointment. Only taking iron supplements helps the bruising go away quicker. If you have a SINGLE PAPER as a doctor's order of all the lab tests to be done, then you'll be okay/FINE with any Quest location. The employees work better with physical papers. What a mess system. I hate Quest Health. And you better not delete this review.