I called and made an appointment for a mani/pedi with gel and a full set of acrylics. I asked if they had "chrome" colors, and if they could soak them off, the woman said yes.
Upon arriving I was greeted and asked to take a seat which I did. I ask for the "gel" colors, and they handed me 2 very beat up plastic rings that had acrylic nails glued to them displaying the color. Granted, most nail salons do this, the nail polish colors were limited and some were chipping. Overall, it looked like it had seen better days. I was pretty desperate for an appointment, my nails needed to be redone and most the salons I called , weren't taking appointments, so I decided to just pick a color that they had, none of which were chrome. I sit in my chair and notice how DIRTY it was. Everything. The UV lights for drying was speckled with previous customers colors. I know it's bound to happen, but I've never seen the lack of care I saw at this establishment.
First off, the woman pulls out a drill that looks like it's already been used. I am not a nail technician, so I decide .."maybe the powder on the drill appeared when she pulled it out.. which is very possible considering the layer of dust or nail remnants on everything. I looked around and noticed it's pretty much the same at every station... I start to get very nervous. I don't like to complain, not even on yelp but ... this was BAD
I inform the tech that I'd like HER to please not drill because I had the set on longer than usual and I frequently get acrylic nails/gel my nails can't take drilling, especially if they don't know what they're doing. The technician tells me soaking will take a very very long time. I said it's ok (meaning I don't mind how long it would take to soak), but then pulls out a metal metal ramekin like you would use for ketchup, and puts my fingers in.... unusual, but ok, I go with it. She says she will be back, and about 15mins later comes back and starts drilling. Problem is, the nail itself, was the length on my natural nails which were already long underneath. She then cuts the nails all the way to the skin with jagged, angled cuts around the cuticles, any shorter and I was sure they'd grow back ingrown. They then asked if I wanted to soak with pedi, but after watching the way the tubs were uncleaned after other customers, I politely declined. The technician then gets a bigger bowl and fills it full of acetone then submerged my entire hand... I left immediately. Never again. read more