Lana is the best. They're quite disorganized and way crowded. But if you have time to wait, great pedicure

If you're a regular the nail techs will take their time to take care of YOU! Highly recommend for an affordable pedicure or manicure. It's like stepping back in time to a salon that knows your name. Simple and charming atmosphere tucked in an old shopping center in Matthews. Give QUEEN NAILS a try if you're trying to escape the chaos of luxury nail spas with the overpriced subpar service. read more

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Cathy is amazing, I always love how she does my nails with such attention to detail. She also does great nail art. read more

Queen Nails - Nail Salons Near Me - Matthews, North Carolina

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Lana did an excellent job on my daughter's gel nails!! No wait, quick service and very friendly!

I have been traveling since May 1 in our RV with my husband and dog. We dropped our dog off at his Rover appointment, so we can fly to Mexico and meet family tomorrow for a family vacation. Then, we were eating at Texas Roadhouse, and I still wanted to squeeze in a pedicure before the trip to MX. I found Queen Nails on my phone, and it was very close by. I gave them a call about walk-ins around 5:00 pm on a Saturday. They said "sure!" I had a great experience and pedicure with Tayla? I might of remembered the name wrong. The cost was similar to what I pay in Missouri. read more

Queen Nails - Pedicure - Nail Salons Near Me - Matthews, North Carolina

I have been going to Racheal for years and she always exceeds my expectations! She goes over and beyond taking her time to make beautiful nails! Racheal's work is like an Artwork , I had three nails that were broken and when she finished repairing them they were beautiful and you could not tell they were ever broken!! Like Magic, Very impressive!! Her work stays beautiful and only twice in all the years of Racheal doing my nails I had one to break or mess up. Both times Racheal immediately made time to repair my nail and even took the time to touch up all my other nails so they looked new all over again. Racheal truly loves what she does and is willing to put a little extra time to make sure it is done right! Thank you Racheal, I will not go to any one else. This is an awesome nail shop! Great Nails at a great price! Thank you Racheal ! read more

Taylor and Kathy did an amazing job on my manicure and pedicure. I've been a client for 8 years - worth the wait and never disappointed. read more

Queen Nails - Nail Salons Near Me - Matthews, North Carolina

I deducted a star because I don't know what went wrong Saturday. Everyone was pleasant and they actually cleaned while I was there but look at my nails. 2 pictures will show how the Polish isn't to the cuticle. It looks like my nails have already grown out. Well, they haven't. This picture was taken THE SAMMMMMEEEE NIGHT. I live too far away for mediocre. I would go lower with the stars but they are so sweet. read more

Queen Nails - My own chrome polish with their sparkles and glitter per their recommend. - Nail Salons Near Me - Matthews, North Carolina

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Rachel did a beautiful job on my acrylic nails with American manicure. All these years I've never had anyone care enough about quality this much to do such a wonderful job. read more

I have been going to Queen Nails for over a year and they always do an excellent job! Both Lana and Rachel take their time to make sure your nails both look great and last for 3-4 weeks. Couldn't recommend this place more! read more

Queen Nails - Best nail salon in MATTHEWS! - Nail Salons Near Me - Matthews, North Carolina

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Oh man. I hate I have to do this, but here it goes... I came here with my coworker and had one of the worst experiences ever at a nail salon. We got pedicures and I got an eyebrow wax... The pedis came out great, and I was very satisfied. It wasn't up until the eyebrow wax... oh boy. First of all, all waxings are done behind a room divider, not an actual private ROOM. I didn't notice this until I saw them being someone behind their to get a wax. Doesn't look professional at all. So, the petite woman with glasses (can't recall her name) who did my toes, took me behind there to do my brows. Let me add- this place looks sketchy inside and out. It's TINY. They were very short staffed. Had women waiting almost an hour on a Tuesday to get something done. Back to the story. She lays me down on the salon bed. She gets her tools ready. Yada yada yada. She starts "waxing" my brows... but what is her definition of waxing? She started "waxing" my brows with what felt like tape. She didn't use the wax honey. She did that for about 3-4 minutes on ONE brow. That's way too long! Then out of nowhere she pulls out a thread and starts threading my brows. I was so confused but I had faith in her. This entire process took 10 MINUTES. It should NEVER take that long!! So I'm wondering.. is my eyebrow still there? She proceeds to tell me there's "something wrong" with my eyebrows, that there's a part where my hair isn't growing so she can't do too much to it. That may be true but never have I been told that EVER at any nail salon. She puts the mirror on my brows and I was immediately pissed at what I saw. My hair on my brows was THINNER than before, no thickness, no fullness, ABSOLUTELY NO SHAPE, and there were still brow hairs lingering on my brow bone that she never got off. This took a lot of time out of my day, considering i was in a rush. After I told her how unhappy I was, I made her stop doing what she was doing and told her I did not want to proceed or even try to let her fix it. I wanted nothing to do with this salon after this happened. I was infuriated. All I wanted was nicely shaped brows (there are plenty of hole-in-the-walls who can do this!!) She was sweating and stuttering because she knew she messed up. DO NOT. I REPEAT. DO NOT GO HERE TO GET YOUR BROWS DONE. read more

Very disappointed w/ the treatment received by Rachel & staff due to them overbooking themselves. I had an appt for 5pm. I got there a little early and all the pedicure chairs were full. Rachel or the other staff barely acknowledged me when I walked in and when they did , it was to tell me they were busy. I advised them I had an appt but it didn't seem to matter even after the client in Rachel 's chair advised her that she didn't have to polish her toes, but Rachel insisted it was ok. Really?? Ok when I have an appt??? The lack of acknowledgement & concern for my time is not ok. Therefore, Queen Nails,Rachel & whoever the other staff is , you will never get my business again. I will share this post on other platforms to inform the public on how you treat customers & to help others avoid this disrespectful treatment in the future. read more

Friendly staff, excellent service! Would highly recommend. Rachel did such an amazing job with my manicure and pedicure! read more

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I came here on Friday to get my nails done with a friend from out of town. I will not be back. The appearance was overall dirty. Lots of nail dust on everything and nothing looked cleaned. None of their nail tools appeared to be sanitized and everything they used on me, they put right back in the box so I highly doubt these tools are being cleaned at all. The woman taking care of me at first was very fast and harsh. Didn't really ask my preference on anything and made me bleed by cutting my cuticle too far. She started on the gel manicure and didn't even ask me what color I wanted. I told her I wanted French for my pedicure and a light pink for my gel nails. I look away for one second and she starts messily putting the white tips on my nails. I told her I wanted light pink and so I pick a color out quickly and she starts layering it on and the color became very splotchy. Looked horrible but she didn't see it until I pointed out how bad it looked. She apologized and said she was supposed to do two nails at a time. At that point, they switched women and someone new started doing my nails and I picked a new color that wouldn't have any problems. She redid the whole manicure and spent 30 minutes scraping off the gel and starting fresh. She did a good job but she pushed my cuticles back so far and didn't paint all the way to the end. It's now 5 days after my manicure and my nails look awful. Very disappointed. They were finally ready to do my pedicure and I told them no because I didn't feel comfortable with the dirty tools. I would not recommend and am overall disappointed. They were friendly but extremely unorganized. read more

Queen Nails - 5 days after manicure. They look awful. - Nail Salons Near Me - Matthews, North Carolina

I am not a local and stopped by this place for an SNS manicure while visiting family for the holidays. I don't know the name of my nail technician but she was friendly and attentive. The color and attention to detail for the SNS manicure was adequate, but I've never had such a horrible job done on my cuticles in my life. I left with 3/10 of my cuticles bleeding. The technician said she likes to make sure there isn't a "bump" where the powder meets the cuticle, but in avoiding that bump she ruined my cuticles with the drill. It's been 3 days and they are still scabbed and enflamed. This seems avoidable, unnecessary and most of all it seems unsanitary...I would like to think the first time you make a customer bleed you'd change your technique, but that was not the case. read more

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Went for a gel manicure on Thursday. Waited almost an hour, was barely spoken to and received a terrible gel manicure. The place was dirty, someone else's finger nail clippings were left on the station while I had my nails done. Three days later half my nails are already peeling off. Will never return. read more

Queen Nails - Nail Salons Near Me - Matthews, North Carolina

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I've came here twice to get my gel manicure done. The first time she did my manicure good, but the gel polish I didn't like at all. It was so thick my nails looked fake. When I came for the second time I had another person do it. She did everything fine and I let her know not to put to much gel on my nails. Well guess what my nails didn't make it to the second week. Will not go there again. I guess you pay for what you get. Is dirt cheap compare to other places I been too. read more

New review: I've been a very loyal customer for 5 Years with them. I've been very dissatisfied with how rushed and sloppy my nails have been. My last gel nails were lumpy and uneven. One sister was even scolding my nail tech because she was "taking her time" with me. I've decided to take my business elsewhere. It's such a shame because I've really enjoyed going there until recently. read more

Queen Nails - Love my gel mani! - Nail Salons Near Me - Matthews, North Carolina

I visited this nail salon and I will say they gave me and my friend some very nice looking nails.. HOWEVER, the place wasn't very clean, and the woman who did mine kept hurting me and my friend. At the end they were very hostile when my friends card wouldn't work with their machine even though it was their machines error, and I offered to pay for hers in cash.. overall, I was not very satisfied with this experience and probably will not return. read more

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Although this isn't the fanciest of nail salons, I am giving Queen Nails a 5 star rating because their service and quality make the somewhat dated interior worthwhile! Initially I went in thinking I was going to finally break down and go the "fake nail" route since it's practically impossible for me to get a manicure that lasts longer than 30 minutes after leaving the salon, plus my nails tend to break once they grow past the end of my fingertips. When I asked Rachel about it, she took one look at my nails and quickly convinced me that gel was actually a much better option because I have very healthy nail beds and the gel doesn't damage your nails at all. One of my favorite things about this place is the fact that each time someone walked through the door, Rachel greeted every one of them by name and asked how work was going, how that trip they were going on went or how the new move was treating them! It was obvious that her attention to detail transcends her clients' nails, which, in my opinion, is a huge selling point! My nails look amazing, Queen's prices are really reasonable and I love the friendly atmosphere and attention to detail. I will most certainly be a regular at Queen Nails! read more

The ladies greet everyone as they come through the door. There may only be a few ladies working but they are a well-oiled machine and can service a full shop in a timely manner. Three of us came as walk-ins and the shop was mostly full. We quickly got seats and had our feet soaking or hands lotioned in no time. It's a small shop but the staff is fantastic and quick. The prices are reasonable ($10 mani/$25 pedi). The atmosphere is very casual and the other patrons are friendly so it's a great place to relax and unwind for a bit. They also rub and lotion your calves which some other local places stopped doing. read more

Queen Nails - Pretty pedis. The pink was very popular in the salon today. - Nail Salons Near Me - Matthews, North Carolina

The ladies at Queen Nails are professional, fun, and great at what they do. I have been going there many years and not as often as I should. Last night I needed a fun manicure for a trip. I wasn't sure what color scheme or whatever but I told Rachel and she worked her magic . She was complimentary on the other color I picked. When I told her where I was going on my trip she shared recommendations of places to eat which wa super helpful. Queen Nails is the epitome of your neighborhood nai salon. read more

The ladies are sweet. It's the best I've been able to get in a VERY long time. Decor is a little dated but that doesn't determine the quality of work. read more

Super super friendly people, unlike a lot of other nail salons where they don't talk to you and you feel like they're talking about you behind your back. I really enjoys relaxing there and talking to the ladies while I got my nails done. However, the actual nails were pretty mediocre. I got my acrylics filled with gel color. I got the shape of my nails changed as well. The shape is a little bit inconsistent and the gel was a tiny bit messy. Not BAD by any means, just not that PERFECT manicure. The prices were very reasonable though so I didn't feel cheated. If you are someone who is looking to relax with some super lovely people and if you aren't super anal about your nails, Queen Nails should do just fine for you. read more

Arrived at 3:45 pm on a busy Friday afternoon for a mani/pedi, but after waiting an hour, I decided to leave. No one communicated the wait time to me, but I definitely didn't think I'd be waiting an hour. They apologized after I let them know I couldn't wait any longer. I don't know if I'd return though. The environment was not relaxing and the layout was off. The nail polishes were located in the drying area, so people drying their nails had to reposition themselves to allow space for the polish picking customers. read more

Excellent service with friendly nail technicians! They are very knowledgeable and helpful. I have been a customer for many years and have never been disappointed. I love Queen Nails! read more

What a wonderful experience. Amazing service and price. Just moved to Charlotte from cold rainy gloomy Pittsburgh and in a desperate need of a pedicure. Walked into Queen Nails and glad I did. Such a sweet heartwarming place. All the ladies were so sweet and nice. Rachel did an amazing job with my pedicure. Took her time and did a wonderful job. I am definitely recommending this place if you want a good service from genuinely sweet ladies. I know I will be back ! read more

I can't say enough about how much I look forward to having my nails done every two weeks. RACHEL has been doing my nails for nearly a year, and I have never been more satisfied. When I walk in the door, I'm always greeted so warmly by Rachel and each of her team members. I have always gotten the gel nails at Quean Nails. Never once have I been unhappy. My nails are so soft and thin. They used to stay broken down into the quicks, that is until I discovered this place. I had had gel polish before and wasn't satisfied. The nail salons that I had been to previously, the polish had just come off within four days or less. Since visiting Queen Nails, when Rachel does my nails, they last at least three weeks or more. The reason I became aware of Queen Nails is because one of the patients I was working with, I noticed her nails being so wonderfully manicured and polished so beautifully. I asked her where she got her nails done? They were just so pretty. She told me where she had gotten them done and that she had had that polish polished for almost three weeks. I was amazed! They look like she had just had them done. I asked her for the number and the name of the place where she went to get her nails done. That's the first time I became aware of Queen nails and have not regretted it one day since. I have been so very happy and have referred many, many people to Queen Nails because of strangers asking, "Where did you get your nails done, they are so beautiful! I'm happy to tell them where I go and give them a card to Queen Nails and say to them that Rachel does my nails. They not only provide reasonable pricing, they offer years of experience, a very clean and friendly environment and they are very knowledgeable about the current trends for nails and the health of your nails as well. And the icing on the cake is, Rachel does the most AWESOME designs on my nails. Most people think they are stencils, but I enjoy bragging about how wonderful MY MANICURIST is. I love stating that she paints each little detail by hand. The response I hear most is, "WOW, SHE'S AMAZING!! WHERE IS THIS PLACE? DO YOU HAVE A CARD?" read more

I've been going here for over 6 years and hate to get my eyebrows done anywhere else! Ask for Annie she does the best eyebrows in Charlotte!! Mani-pedis are always great as well and they just got new massage chairs! read more

I went to get a fill in and have my nails filed down. They were awful they made my nails super thick and very uneven I had to keep telling her to reshape them she acted like she didn't care she rushed and they actually had major dips in the acrylic. And it was only a fill in i didn't know you could mess that up. I definitely wouldn't want her to do a full set. They are also pretty high priced. And the shop is very cluttered and actually plan filthy you can see the dust and grime on all the tables like they never wipe anything down. GROSS! I live near here so it's convenient but I will definitely try the nail salon behind them next time its next to biglots they had 5 stars and good reviews. I think it's called nail star. After I try them I will write a review. read more

Got a gel manicure today with Lana and she did a beautiful and clean job. She was also very friendly and talkative. Very happy with my nails, not to mention that they only charge $20 for gel manicure compared to most salons that charge $30 or higher. I will get pedicure done with Lana soon and I am hoping I'll be just as happy. read more

Queen Nails - Nail Salons Near Me - Matthews, North Carolina

I have been here twice. The first time I had a pedicure and something rough was in the lotion and it was rough when she massaged my legs, so it was like she was she was scrubbing me. The second time they said it would be "20 mins" and instead it was an hour before she started on me. Took 3 hours total mid day Saturday for a fill in manicure and polish! Went a third time to give them a final chance and was told "20 mins" should have left then! But waited 45 minutes and then left" beware they do not like to turn you away and will ask you to sit and say "20 mins" but it is a lie! You may wait over an hour! Went somewhere else and was seen right away. read more

I went to this nail salon for the first time and was very disappointed. Sanitation of equipment was dismal. I watched my technician do a quick alcohol swab on the cuticle trimmers, which isn't sufficient for killing germs, especially because she didn't seem to actually get much alcohol on the trimmers. Then, luckily, she wasn't very good at pushing back and cutting cuticles so I wasn't concerned about her breaking the skin. But- you want your manicure to have nice cuticles! The location was ok. Outdated and cluttered, but it's a nail salon, not a spa. The worst - my manicure didn't last 24 hours. The polish was gummy & never dried - if anything hard touched my nails, even 18 hours later, part of the polish would be scraped off. I've never had this problem with any other manicure. I wonder if they are adding something to the polish to stretch the bottles so they last longer? I cannot recommend this salon. read more

Been going to see Annie for over 10 years, she is the best !! Everyone is friendly, they make you feel welcome all the time. My girls as well go to Annie, and they have brought their friends there too. read more

I absolutely love this salon! I've been coming here for over 13 years! Taylor keeps my in-grown toenails from being painful and Annie keeps my eyebrows from getting bushy! My teenage daughters love going to the salon for special occasions too! I have to say that I laughed when I read some of the bad reviews. The reviewers were either confusing Queen Nails with another salon or they are the type of people who just like to complain. I have never had a problem at Queen Nails and I am there at least once a month! The women who work there are like family. They make you feel great about being in their salon and always do an amazing job! I always look forward to my pedicures! A few times a year, I also treat myself to gel manicures! I can't wait until my next visit!!!! read more

I've been going to Queen Nails for nearly 15 years and absolutely love it. The service is always great and the staff are pleasant and greet you with a warm welcome. I not only get gel polish (lasts for weeks), pedicure but also get my eyebrows done. I've gone to the eyebrow bars but love the threading here. I've also recommended this place to many friends over the years who are now regulars. Great place and would highly recommend them. My teenage daughters love coming here too!!! read more

Been going to Queen Nails for a little over 6 years now. They are amazing and truly take care of their clients. They get to know everyone and go above and beyond. I LOVE the way Annie shapes my eyebrows and she is an artist in designs which I always get. Truly an amazing team!!! read more

Nice salon, friendly staff. A really good job on a mani-pedi. I'm from out of town, but will try them again next time I'm in Matthews! Lana was lovely and very professional. read more

I have been going to Queen Nails for something like 15 years now. Annie usually does my services if she is available and is the sweetest :). She also does a great job getting ingrown toenails taken care of. These ladies are all sisters and are super hard workers and always greet you when you walk in the door. So many of their customers are like family to them and have been coming for years. I have had pedicures at other places during these 15 years and have always been disappointed. I will continue to go here as long as they are in business. Great ladies! read more

A 9:00 am apt. b/c I needed to get in and out. The nail tech I had an apt. with did not show up until 9:20 and then after putting her things away in the back and talking, she finally came out without even an apology. When I mentioned that I had been waiting on her for 20 mins. she said her husband wasn't in any hurry to get her there. Needless to say I have not been back. read more