Went here because I happened to be in the area but I was so disappointed. I always ask for dip nails and was so confused by the outcome and the price. They were $65 and I was like with THICK uneven nails with excess dip left under my nails. I wish I had not wasted my money. read more

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My first time there, I just got a gel nail polish and regular toe polish change, and I was very pleasantly surprised. I will be returning. No frills, no beverages offered, but good service. read more

What great experience!!! Totally love This nail salon the people And Nikki did an amazing job!!! read more

Upscale Nails - Nikki did an amazing job....I love my nails - Nail Salons Near Me - Charlotte, North Carolina

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I frequent this location for eyelash extensions Nikki the owner does a really thorough job to ensure you come out looking like a star. She also does nails ,eyebrow, tinting, you name it. I enjoy personally her eyelash services she's quick, sufficient. I encourage you to make an appointment before showing up. She's always busy and she's the only one that can do your lashes. Please explain when making an appointment that you are a new customer there may be times were even with an appointment you have to wait but when I say she does it all, she literally does it all! read more

I am so so disappointed in this establishment. I was a customer for years until I was given their tail to kiss when I had an issue with a service. I got a full set and within 2 weeks, 4 nails popped off. I started losing nails got fungus under my nails due to lifting. This happened to me previously at this same salon and I didn't hold them accountable the first time. I let it slide, took all my nails off, and treated the fungal infection. I did bring it to Mimi's attention. Months went by, and I finally come back for a fresh set, same thing happens again! I bring it to Mimi' attention and instead of apologizing and asking to fix, she told me she couldn't service me anymore. I am so so disappointed and never saw that coming. She blamed me. Unacceptable. I really liked Nikki as well but am sad I was treated as such. read more

Nikki went above and beyond starting with initial booking and meeting my needs. I appreciate the level of attentiveness and helping pick out colors to go with my vision as we know they are the experts and we go in with idea of what we want but trust her to know what I like. I also had uncle who does magic with a pedicure. I'm not sure if I go in for pedicure or massage but let me say I have never received a pedicure quite like Uncle does! Every single time he is constantly showing he is doing what he truly was meant to do. Pedicures are great being ticklish most would stop and keep it going but not uncle he has his eye on what needs get done! The much needed massage That's just a plus! read more

Pedicures. I've been going to this shop for a few years now. I always phone ahead and they are always accommodating. Never a bad moment. I'm an elderly, retired and partially disabled male. Money well spent. read more

Nicki always gets me right. She and her nail shop is a one stop shop -- lashes, nails, pedi, and wax!!

My spot!! Close to my home. They do a good job and don't overcharge. I've never been disappointed. A added bonus is they are opened on Sundays, gotta love that. If you live on the South West side of Charlotte, give them a try. read more

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Never have an issue here. My nails always look great when I leave and last forever. Love that they are so close to the house. read more

Upscale Nails - Nail bar - Nail Salons Near Me - Charlotte, North Carolina

Nice customer service. Nikki is wonderful. Love my nails. She made sure I was satisfied before leaving. Will go back. Excellent work

Great service! Nikki is experienced nail tech and owner! Great with nails and lashes!

Love stopping in to get a pedicure and my nails done. Affordable prices , friendly staff , and great services.

Being a trans individual, I am used to going into nail salons and being treated differently. I was very happy at this establishment to be treated the same as anyone else. The technician was very detail oriented, along with being very receptive to my concerns and specifications. My nails are absolutely gorgeous. The only thing I would've asked for is that after paying $60 for a full set I should have had some cuticle oil rubbed in rather than squirted cross my fingers and then told to go wash my hands. I understand that things are busy after the stay at home order and change in phase for businesses. I still feel like I should've been afforded the full experience and while my nails look amazing, my cuticles look like shit read more

Upscale Nails - Nail Salons Near Me - Charlotte, North Carolina

Went here with my daughter when I was in town visiting her. We didn't want to drive to her regular spot or my old favorite salon in Concord so we went here. The man here did my nails. If I said he acted like he was in a hurry would be an understatement. There was no one waiting after me so I really didn't understand the big rush. But I'll move on...as he was putting the gel on I was wondering if he would get the extra on the sides before he finished or if he would re shape the nail that by now I could clearly see in red polish, was jagged. Nope, he was finishing up with me and I had to ask him to do it. I didn't have to point it out either bc he knew exactly what I was talking about but he was just going to let me leave like that. read more

Got a nail infection, chased to my car for refusing to pay for being insulted, locked in a salon and refused a discount, forced to pay for this because she called the cops and said I just didn't want to pay ( her nails aren't worth stealing lol ) just don't go here. It ain't worth it read more

Upscale Nails - I have a nail infection, I was forced by police to pay for service that was honestly so bad I have written off any small walk in salon. - Nail Salons Near Me - Charlotte, North Carolina

Recently moved to Charlotte from Texas and I normally go to home based nail techs but I needed a fill ASAP for NYE. Upscale Nails was close to home so i tried them out and Mimi hooked ya girl up!! I came with a picture and she delivered!!! Deffff will be returning read more

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Literally the worst manicure/pedicure I've ever had, with the worst service. If the older lady with the glasses tries to do your nails I suggest you RUN. She was extremely rude (I understand at lots of places like this there can be a language barrier but that wasn't even the case here). She tried to upsell me gel polish after me saying no three separate times. She did my toes and my hands extremely quickly. My skin is covered in nail polish and they look like absolute trash (see pics). I'm taking all this polish off immediately when I get home. A blind woman could paint nails better. I could paint my own nails better with my left hand in my sleep. When she was doing my nails she cleared her throat a few times then hocked a FAT loogie right in front of me and I watched her spit it out...nauseating to say the least. Never going back. Ever. read more

Upscale Nails - Nail Salons Near Me - Charlotte, North Carolina

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i believe they must be under new management, as I've been here before with much better service! However, I walked in being extremely specific and the mail tech did EXACTLY what she wanted to do - Like she couldn't hear or understand me? i was last to walk in and quickly asked if they were closed (taken last consumer), but I was invited in a little past 6pm. By 8:30 PM I'm antsy because I need to be on a work call by 9:30PM. She rushed and didn't do a thing I said - Came back today so she could fix it. Instead of being gracious two of them want to argue about my original request. just learned of a new law pertaining to Asians, so it was best for me to leave and share my experience with you than to knock someone's lights OUT. Whatever happened to the consumer is always right? whatever happened to craftsmanship? When you know it's wrong FIX IT, period. Do NOT argue with someone who paid you $43 for $2.00 worth of supplies. Their days are numbered anyway - More and more black women & men are doing their own nails - Doors SHUTTING Down until they learn how to treat the money they spend. I am pissed off heading to Vegas like I did my own nails - I would do them over if I could BUT there's NO professionalism here, and I for one will NEVER return. SMH and UGH - Two days out of a busy schedule just for TWO women to look at these sorry looking toes and try to justify POOR craftsmanship & service. Their 2-Star just went down to 1-star ZERO if that was an option. I don't see a person inside except black & brown - They are stealing our money! I'm out. read more

My 5 stars go to the gentlemen who do pedicures. I've been getting my pedicure from Hy for about 5 years now and he never disappoints! He takes his time with you & he has magical hands when it comes to massages read more

Great place for a pedicures manicures brow waxing just everything great atmosphere makes you feel really comfortable

I went in to get a full set, an eyebrow wax and a pedicure. While I was having my pedicure done, there was also someone doing my full set, and while I was getting the full set completed, they also did my eyebrows at the same time. I was in and out within an hour. The pedicure was okay and the full set was okay. I think that their rush to complete the services quickly compromised the quality of the services. The wax was the worst service. The person who did my wax did not pull the skin, and she kept going over the same area over and over. That caused severe bruising on my eyelids. This was my first visit and I don't think I will be back. read more

I got a pedicure yesterday....I was there when the doors swung open....in & out! Very friendly, clean and efficient service. read more

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My "regular" salon for pedicures and getting my eyebrows done. Reason for the 3 stars and not a 5: 1) inside needs some updating, there has been a little done over the years but it's needs more work...you can tell it's clean but there are nicer salons 2) selection of nail polish needs expanding and some are old! They have problem opening some of the bottles and are constantly adding thinner to them. 3) some of the people working act like they are in a hurry to get you out of there, even when your the ONLY one in there! I have 2 people there that I love to give me pedicures so I keep coming back for them. It's also the closest one to my house and they have a program once you spend a certain amount you get free services. They do threading as well which I prefer for my eyebrows and it's great, the girl who does it is fast and does a wonderful job. read more

Upscale Nails - Love the way they thread! (Ignore my no foundation make up!) - Nail Salons Near Me - Charlotte, North Carolina

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Very disappointed... I was helped by older lady with glasses. Gel Nail polish was applied so sloppy, 2 finger nails look a lot thicker than others, nail polish ended up all over my cuticles! I can tell she was rushing. The lamp was so hot, I told the technician but she just ignored me. I Despite a good tip I left her she was rude. I will never go back! read more

Newly updated interior...very nice chairs! I have been coming here to have pedicures and manicures and also lip waxing for a few years and have seen nice changes along the way. Personally have never had anything but a great experience here however- if the management is reading these reviews: please find another job for Grandma. She works very hard but I see many customers leave unhappy after their service by her. Today when I arrived it was very busy. I was greeted in a friendly way and set up in a pedicure chair. Needed to wait about 15 minutes but I didn't mind because my feet were soaking and the chair was massaging me too. Also having a gel manicure...will post pics if I remember later. Don't let the past reviews stop you from coming here. I am a loyal customer and will keep coming back! read more

Only giving one star because I can't post my review without doing so. Apparently being a black woman and trying to get service is scary... When arriving I was advised there would be an hour wait but ended up waiting two hours without being informed the wait time would be extended. Once seated I requested sharp stiletto nails and the " nail technician" resides they're going to make up a price instead of charging me the price listed. When speaking up about the issue the woman stated she was scared. But why? I was not raising my voice or giving her any reason to be scared. If you want quality service and to be treated like a paying consumer do not come here!! If you want lopsided nails, nasty attitudes, and poor service this is the place you want to go. read more

I had the older woman. My nails are a wreck. It looks like I need a fill in bc she didn't go all the way down.I have fingernail polish on my skin (even tho she had 2 trace each nail w/ a brush that had remover on it).she cut them down after I asked her not 2.trust me, I was correcting her a lot.She did not seem 2 care.She poured the liquids acrylic into the powder on accident and then knocked it all on the floor. It's a mess and I won't be coming back read more

The service I just received has been absolutely horrible. I truly can't believe I just paid for a service that wasn't completed. Where do I begin, the nail polish was barely removed from my nail, not one time did she clean under my nail, there was cuticle skin left around my nail, she barely buffed my nails, literally wasn't paying any attention to what she was doing and was scrubbinb the soft top part of my foot instead of the bottom. Left the sugar scrub on my leg, which started to burn, I had to ask 2x to remove the polish that she got on my skin while attempting to remove it. It was so bad I had to stop the service because she was digged the cuticle cutter into my skin with no remorse. I still paid 30 for absolutely nothing, this was by far the worst pedicure I've ever had. DO NOT go here because they literally only have 2 people who know what they're doing, have the skill and actually care to provide good service. I will not return, I've given too many chances to this place. Oh and by the way no one tried to remedy the terrible service provided. read more

My day ruined because they did not have the courtesy to be honest. Then instead if I apologize or let me get you a towel I was charged ten dollars waiting for 45 minutes to yet have anyone start and it would've been 15 more at least for a start. I was clear that I did not have a lot of time and asked about wait. That only got me quickly in water to not leave. Be honest! read more

Wonderful experience! Great customer service-friendly and efficient. I got a pedicure, and it is perfect and my feet are so soft. I will definitely be back :) read more

I had the man do my nails, and they are terrible!! The gel is all over my skin, and beginning to peel because of the lack of effort put into the service. He took a smoke break right before coming to help me, and he smelt like cigarettes and didn't even wash his hands. I will never be back read more

Good service for a manicure and pedicure. I get my brows threaded too. Convenient to Mountain Island. No wifi is a reason it's not my favorite nail shop. The salon needs an update; it has older pedicure chairs and a nail polish selection that needs to be expanded. read more

This place was horrible!! The inside is very outdated, the staff is rude, and my nails look really bad. The lady that did my nails today barely spoke to me. She asked how long, I told her short and rounded.. I got short, sharp square. Then she said "you got tiny nails," and that was it for the rest of the hour it took her to finish. She filed my skin on the sides of my nails, ripping the skin beside my cuticle, along with parts of my cuticle. I was almost in tears. I got pink and white, and most of the smile lines are extremely crooked.. There is crusty looking acrylic build up all around my nails. They look so bad. I wish I hadn't have even paid. I will NEVER return. read more

Upscale Nails - I have never had my fingers beat up this bad, and my nails look this crappy.. Especially after paying $45. Ridiculous. - Nail Salons Near Me - Charlotte, North Carolina

I went to get my eyebrows done the older lady with the glasses serviced me as others stated run or wait for someone else I asked for razor only did not see her open a fresh razor not only that but after asking for razor only she plucked and waxed them also she was very ruff i let her know she apologized and still continued to be ruff she should not be servicing anyone she makes A very bad impression for their business 3 weeks later my eyebrows still hurt I gave them 1 star because that's the lowest I could give them very bad first impression. Get the older lady out of there and ratings just may go up I will personally never return. read more

Been here many times due to its close my house. I think I will venture out and find a new place. The inside is old and they are not doing any updates to the pedicure chairs or decor. The bathroom is small and crowded and filled with personal items and supplies They rush your service even when they are not busy. Only one younger lady does eyebrows good and if she is not there I don't let the other people mess with my brows. Sometimes they offer you something to drink and sometimes they don't. An older male gives the best pedicures. everyone else is Below average. The Atmosphere is NOT spa like or "upscale" the TV is always on sports and always Loud. I'm here now writing this review and the basketball game is on. I wish they will play tranquil music and no TV!!!! Most of the staff is friendly. I hate having to always remind the girl to wash her hands before she touches my face. I REALLY hate that!!!! Anyways this will be my last time here. read more

I'll start off by saying that I NEVER write reviews for anywhere, but I signed up for yelp just so I could write one for this place. This place is AWFUL. I just moved to this side of town and I went to this salon because it was in a nice shopping center and was convenient to my house. Never again. I would rather drive all the way to the south side of Charlotte to my old nail place than ever set foot in this place again. The service was terrible, the lady who did my nails was extremely unfriendly and unprofessional (on the phone while doing my nails and then going back and forth between my nails and someone else's), my nails look awful, there is polish all over my fingers outside of my nails, they don't all look the same by any stretch of the imagination, and it cost more for a gel fill in than a good place charges for a full set. Needless to say I will NEVER go back there and will suggest no one else does either. On top of that, the place is dirty and the equipment is beyond outdated. read more

I Have been going to Nikki for years, she used to work at the walmart nail salon, but she now bought her own business. She is GREAT!!! Does wonderful nails and is good at waxing as well. You can't go wrong if you visit her she is the Best!! read more