My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

Jane's Christmas magic! If you want to get your nails done…read moreand you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!!

All Shiny and New-Manager Awesome Excellent Service, very Unique Pedi's to choose from on their…read moremenu! Love Love Love I also had my nails filled, so Pretty

Good experience. They sat me right down even though they were busy, they offered me a drink too…read more I got a pedicure and there were several packages to choose. It was a good experience but a tad pricy and I wish they scrubbed the dead skin off my feet.

Great pedicure by Denny and wonderful SNS manicure by Viviane. Both paid attention to details and…read moremy nails look amazing!

I went today around 12pm. I got out around 1pm. I forgot the name of the two people who serviced…read moreme, that's my fault. I called prior to see if they had availability and they absolutely did! I came for a gel manicure and pedicure. I did change my mind and got a regular pedicure with polish. My manicure was $30. My pedicure (regular) was $30. I had a good experience. They were quick, and clean. They were kind as well offered me water. I would recommend this place for anyone who wants a good atmosphere and if you're getting any gel. My mom is a regular here and recommended it.

I have been coming here every time I visit my family in Charlotte, NC, for several years…read more The staff has always been friendly, cordial, and welcoming. There is plenty of parking around. The facilities were clean and well-kept. The massage chairs are a plus. I am a 6 ' 1'' man and fit well in the chair. I had a pedicure done, and my feet felt amazing afterward. 'Ava' (I think that is how it is spelled) is THE BEST! Modish Nail Spa & Salon is a family favorite! I highly recommend it.

My friend and I got our nails done here and the place was gorgeous! They were able to seat us and…read moreget started right away, and Katie did a fantastic job with my nails and was very professional. The only thing that takes a star off for me is that they dip your finger in the communal pot of SNS dip powder. That's a pretty standard practice in many nail salons, but the healthcare part of me knows that it's unhygienic and a health risk to do that anywhere. I'd go back, my nails look amazing, just bear that in mind if you're immunocompromised or have any kind of cuts on your hand or worry about cross contamination

I'm glad they are serving others well, my first time here & my impression wasn't good…read more Maybe the time of day I was there idk- Blasé attitudes and unprofessional in my opinion. Barely greeted, barely tended to... even though I made an appointment. Also feeling a "cliquey" vibe- as in if they don't recognize you they don't appear to cater as much to you. Underwhelming pedicure services. However - the gal who did my toes was a sweetheart. She seems as if she is still learning? I'm not sure she seems timid but she was friendly. Thanks friend! Doubt I'll return.

I had a pedicure here and it was one of the best. I keep getting compliments on my toes and it's…read morebeen several weeks now. Great selection of colors

If you're a regular the nail techs will take their time to take care of YOU!…read more Highly recommend for an affordable pedicure or manicure. It's like stepping back in time to a salon that knows your name. Simple and charming atmosphere tucked in an old shopping center in Matthews. Give QUEEN NAILS a try if you're trying to escape the chaos of luxury nail spas with the overpriced subpar service.

Lana is the best. They're quite disorganized and way crowded. But if you have time to wait, great…read morepedicure

Great service and attention to detail!! I've always had a wonderful, relaxing experience and leave…read morewith happy feet!!

Best nail salon in Charlotte! Their massages with every pedicure are amazing!!!!! All of the…read moretechs are very careful with trimming and painting. Definitely check it out!

I absolutely love this place. There is a wonderful atmosphere, everything is clean, and Ryan is so…read morefun and professional.

Had a great experience both times I've been. The artists are super talented and very friendly. They…read morehave a great color selection and a very clean and plush pedicure section. Customer service is superb! I'm definitely a new regular!

I really wanted to love this place, but the techs here are hit or miss. After my last experience I…read morewont be back. Recently I had a gel manicure done that lasted all of 3 days. I went back to show them the shotty job that was done- my cuticles were not properly pushed back and the paint was lifting and chipping on every nail, so they scheduled me for a repair 2 days later and gave me permission to soak it off at home since it was snagging on everything. When I arrived for my appointment they told me they need to charge me for a new set because it was now past 5 days. I had time stamped pictures to prove the manicure didn't last, but they still refused to redo my nails now saying they'd "fix chips within the first 3 days" but that they don't redo the whole job. Consider my experience before you drop $60 on a manicure here.

The staff is very friendly and always very accommodating. Very pleased each time I visit.read more

I'm new to Charlotte so I was looking for a nail shop. I came across Crystals work so I booked an…read moreappointment. She is the sweetest person and she does phenomenal work. I am happy it didn't take too long to find a new nail shop. I will definitely continue to patronize her business. Thank you so much for being so hospitable.

From the owner: Leave the stress behind , get “Tipsy” to homeread more