I have been a loyal customer for 10 years and am always impressed by the service…read more I use their dry cleaning, other cleaning services, and affordable shoe cleaning. After the change in ownership, the new owners have maintained the friendly service that keeps me coming back.

Stay away from this dry clean!! Ever since the ownership changed, this place has gone downhill. One…read morebad review after another, the price has doubled!! They ruined my wool sweater by washing it until it became stiff, and they also left mysterious stains on my $1,000 hoodie, making it completely unwearable. When I brought it to their attention, they refused to take responsibility or acknowledge that they had caused the damage. It was incredibly frustrating. The previous owners were an elderly Taiwanese couple who provided excellent service and did a great job with dry cleaning. They always charged customers when the clothes were picked up. About a year ago, they sold the business to a younger couple. Since then, they've changed the policy to requiring payment before cleaning. In my opinion, this leaves customers with little protection if their clothes are damaged. Just look at the recent reviews. There are many one-star ratings, including from customers who had been coming here for 10 or even 20 years. If you have valuable or sentimental clothing, I strongly recommend taking it somewhere else. It's heartbreaking to pay for a service only to have your favorite clothes ruined, and then have the business refuse to accept any responsibility. 自从换了老板，店里超差评一个接一个。把我羊毛衫洗硬了，$1000的帽衫洗成有莫名的污迹，根本再也穿不出去，还不承认，实在令人气愤。以前都是拿衣服的时候再付钱，现在是先付钱才给洗。因为店主知道顾客拿衣服的时候看见洗成这样就不会付钱，所以先收钱，太恶劣！这店以前是对台湾的两老夫妻，服务好洗的也不错。大概一年前就卖给一对年轻一点的夫妇。各种差评，连光顾十几二十年的老顾客都给一星。大家千万不要去，花了钱还把自己珍爱的衣服洗坏，实在可恶至极！

Fast and excellent service. Reasonable price…read more Located in a big strip mall, plenty of parking. But their store actually is located ON Huntington (facing). Unless you park on the street, you will have a very short walk there. Store look clean, open and organized. They use a computerized system. It will actually texted you when your garments is ready (and it's mostly in 2 days.) very convenient. Will definitely recommend them!

The guy working at the front is great and provides excellent service. However, the woman working…read morethere wouldn't even make eye contact let alone say thank you. This happened several times. The dry cleaning itself was mostly fine although there were a few times where my suit jacket/shirt wasn't what you would expect freshly dry cleaned.

Best cleaner in Pasadena area , Affordable prices ,…read more professional and friendly staff strongly recommended

I used Ankine for tailoring my wedding dress. She was knowledgeable and thoughtful in her…read moreconsultation, including suggesting alterations I had not thought of. It was easy to communicate with her from scheduling through pickup. When I came to pick up, the dress looked great and was a great fit. Thank you, Ankine!

My puffer jacket suffered lot of strains from taking a long vacation. I came across this store and…read morehoped they could assist with getting those tough strains out. I went on a Saturday at around 11 AM to get a bit of information on pricing. There was no other visitors at that time, so it was a seamless process with creating an account and dropping it off to them. For payment, this store accepts Zelle, Venmo, and cards not including American Express. I was advised it would take until Friday (6 days) but it was ready earlier. I received a text from their system once it was ready for pick-up. Pick-up process was also seamless because I brought my receipt. All of the strains were gone, so I was definitely happy with the service! Pricing was about $25.

Brought in my son's promotion gown and had it pressed on time for his promotion. Great service and…read moregreat price to rush!

Nothing much to say other than they did a good job cleaning my suit. They attend to you pretty…read morequickly and provide good expected service. $18 for a regular dry cleaning of my suit which I think is a great price.

Horrible quality of service. I think they didn't actually clean or press my suit jacket.read more

Family owned and operated. Exceptional care and quality service - far above all surrounding area…read moredry cleaners. I highly recommend Santa Anita Cleaners.

Exorbitant prices and very offputting customer service. I came in to get some pants hemmed and a…read moreshirt pressed and they wanted over $75 They looked at me like i was crazy for asking, and the lady seemed like she hates her job. Ive always wondered how these places stay open.

I went in to ask about the cost and turn around time for a suit for a funeral. The guy at the…read morecounter looked at the clothing, didn't answer my question but went straight to "number?" I'm new, but ok I'll give you my info to get a price. He types in my name and number. Next thing I know he hands me a receipt for $30 and "come back tomorrow" - then walked away with my clothes to the back. Zero to little eye contact, didn't tell me what time the next day it would be ready. He's gone in the back of the shop and I'm holding a receipt, feeling left out of the equation. I asked for my clothes back, he was visibly frustrated and took my receipt back. In my opinion, the way a place treats their customers tells you how they treat their work. No thanks. I went to another place. The owner there gave me the cost upfront and even asked about the funeral and offered condolences. I'll even pay a bit more any day for better service and a bit of humanity.

I have been coming to this dry cleaners for over a decade! I usually don't take the time to write…read moremany reviews but I just felt I should. The owner Saro has delivered incredible customer service and quality countless times over the years. I highly recommend him and his staff! Prices are very reasonable also and the service is like no other! Highly recommend! Any time we have had any needs for a rush delivery or any special requests they always go out of their way to deliver great service! Try them out, support your local businesses. You won't be disappointed!!

Best dry cleaner ever!! Been coming here for years, always impeccable. Environmentally friendly…read moretoo! Dry cleaning and tailoring both great. Great prices as well!! Love Jack's Cleaner's!!!

where do I start?…read more found Jack's via a Google search. enthusiastic, quality service. FAST turnaround. great pricing. and the spots on my pants that were potentially problematic are gone!!! needless to say, I'm officially a customer! and of course it feels great to support our local Pasadena folks! thanks for everything, guys!!!