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Boulevard Cleaners

4.8 (12 reviews)
InexpensiveLaundry Services
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8 months ago

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4 years ago

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3 years ago

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3 years ago

I was very happy with my interactions and service at this establishment and with Gina. I will definitely be taking my business here again.

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11 years ago

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17 years ago

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Review Highlights - Boulevard Cleaners

Gina was so caring and was able to return his wallet after making several calls to the place where the clothes is washed.

Mentioned in 5 reviews

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Quick Clean Center - Here are the signs to help everyone out so there is no confusion.

Quick Clean Center

(102 reviews)

$

I have been coming to this dry cleaners for over a decade! I usually don't take the time to write…read moremany reviews but I just felt I should. The owner Saro has delivered incredible customer service and quality countless times over the years. I highly recommend him and his staff! Prices are very reasonable also and the service is like no other! Highly recommend! Any time we have had any needs for a rush delivery or any special requests they always go out of their way to deliver great service! Try them out, support your local businesses. You won't be disappointed!!

I went in to ask about the cost and turn around time for a suit for a funeral. The guy at the…read morecounter looked at the clothing, didn't answer my question but went straight to "number?" I'm new, but ok I'll give you my info to get a price. He types in my name and number. Next thing I know he hands me a receipt for $30 and "come back tomorrow" - then walked away with my clothes to the back. Zero to little eye contact, didn't tell me what time the next day it would be ready. He's gone in the back of the shop and I'm holding a receipt, feeling left out of the equation. I asked for my clothes back, he was visibly frustrated and took my receipt back. In my opinion, the way a place treats their customers tells you how they treat their work. No thanks. I went to another place. The owner there gave me the cost upfront and even asked about the funeral and offered condolences. I'll even pay a bit more any day for better service and a bit of humanity.

Concierge Cleaners - Before pic

Concierge Cleaners

(133 reviews)

$$

My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

I decided to give Concierge Cleaners a shot after reading some of the reviews, as well as…read morecontacting other dry cleaning services in the area. First of all, the prices are pretty reasonable, being much lower than some of the other options in the Pasadena / Altadena area. When I called Concierge to inquire about prices, the man on the phone told me Men's Suits were $17 and dress shirts were $5. It sounded like a pretty good deal compared to other cleaners, so I dropped off two suits and two dress shirts on a Tuesday afternoon. The woman at the counter was very friendly and gave me a receipt ticket in which she instructed me to "ignore the date on the ticket" and that I "would receive a text when my items were ready for pickup." A few other women were in the small storefront having alterations done, should you choose to utilize that service offering. Two days later, on Thursday, I received the text that my clothes were ready. I headed over to pick up my clothing and inspected everything. The dress shirts looked fine, pressed and hung neatly. One of my suits had a small white powder stain on the front sleeve, but it came off quickly with a moist towel. The other suit looked great and everything seemed to be fine with the rest of my order. However, the final bill was $49 plus tax ($50.72 all in), which didn't match up precisely with what the gentlemen quoted me over the phone. However, it was close enough so I decided to pay the bill and not make a fuss. Obviously, there is some discrepancy with the pricing, as it wasn't listed online. I could have been a stickler for the extra $5, but I decided not to make a big deal of it as one of the other dry cleaners nearby quoted a price of over $40 for a suit cleaning. Parking is sometimes difficult in the small strip mall, with Fluffy Puppy and Captain Tobacco customers. However, there is a dedicated two spaces directly in front of the store for a quick in-and-out visit to the Concierge. A good option for dry cleaning in the area for a first visit.

Boulevard Cleaners - laundryservices - Updated May 2026

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