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    Quality Rv Center

    2.9 (10 reviews)

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    Life Elevated Trailers

    Life Elevated Trailers

    (5 reviews)

    These guys are awesome! We were looking at trailers through to Utah and salt lake county that would…read morefit our needs and these guys went above and beyond! They were the only ones that would bring trailers to our shop to see if they would work with our driveway. They first brought a low deck trailer that didn't quite make it so they returned with another one that was a little taller that worked great! Their customer service is amazing and the price was super competitive. I will definitely be buying all of our future trailers from them!

    I called this dealer about a horse trailer they had for sale. I got ahold of Mike, the owner, on…read moreLabor Day about trading in a toy hauler for the horse trailer and he told me they would take it in on trade and that the horse trailer was still available. It's a 2 hour drive from where I live to the dealer and I was pulling a big triple axle 45'toy hauler down there. Mike assured me that the trailer was available and I told him I'd be there the next day to trade in my toy hauler. When I got there the next morning I was told by a salesman that 1. They don't take toy haulers in on trade and 2. The horse trailer was already sold. I was beyond pissed and the dealership couldn't care less. I took a whole day off work and spent well over $200 in fuel to trade in my trailer for a trailer I was guaranteed was available. The least they could have done to make it right would've been to offer to pay for some fuel for wasting my time. Absolutely NOT a good way to do business. I have a lot of friends and family in Springville that I'll ensure steer clear of buying from this dealer. Their Facebook page also states they buy all trailers but they told me in person they don't buy toy haulers because "Parris RV is down the road, take it to them."

    Parris RV - Parris RV, Parts Department

    Parris RV

    (17 reviews)

    My husband and I purchased a travel trailer from them recently. They could use a lot of work in the…read moreway things operate. Each person we worked with was super nice however the process was longer then it should have been. Our appointment was at 4:00 pm on a Friday. We were told we had to give them 2 days to go through the trailer and make sure everything was in working order and a thorough cleaning, this was the Wednesday before our appointment. Friday comes along and we made the hour drive to Payson for our 4:00 appointment. Upon arrival we were greeted by the nice girl at the front desk. She advised us to sit in the waiting area for our trailer tour. We had not seen the actual trailer in person yet as we are an hour from Payson. We waited....and waited and waited. The finance guy came over and asked if we were ready to sign. We said no we needed to see the trailer to make sure its what we wanted. After an hour and forty five minutes we were finally taken back to see the trailer by a nice young gentleman. He took us in the back warehouse where they clean and work on the trailers. The trailer was being cleaned on the outside and so they stopped cleaning to give us a tour. It was surprising they were cleaning the trailer because we were told the 2 days we had to wait was so they could inspect and detail the trailer for purchase. We loved the trailer of course. As we were walking through the trailer we were told by the young gentleman that everything is inspected (water, electric, power, etc.) to make sure its in working order. He said the only things they don't check are the radio and canopy. Me and my husband checked the radio and canopy and they were in working order. The trailer inside and the trailer kitchen outside were super dirty. My husband and I did not mind though as it appeared they were cleaning it when we walked back there to view it. Upon doing a walk through of the outside we noticed one of the tires had a plug in it and it was leaking air to the point you could hear it. We voiced our concern regarding the tire and they offered to fill the tire so we could get it home and that we could take it to a local tire shop to have it replaced. They stuck with there word and paid for the tire replacement which was great however I did find it weird they were going to sale us a trailer with a bad tire until we noticed it (thank god we noticed it). The entire process took us from 4:00 until 8:00 pm to get out of there. Half the time we waited was for them to prep the trailer which we were told would be done prior to our arrival to view it. We made it home and parked the trailer. I will say they did not clean anything besides the outside of the trailer. The oven, microwave, outdoor kitchen, cupboards were all still filthy when we got home. I went ahead and cleaned it up but that was a disappointment. There are a few things that are wrong with it and we have an appointment to get it taken care of Saturday however they are things that should have been fixed prior to our arrival to get the trailer. The toilet leaks, the outdoor kitchen leaks, the tail light is broken and the back slide leaks if it rains hard enough. We hope when we take it back out there they fix everything correctly. I gave 3 stars because each individual we worked with was super nice and pleasant and the guy that was working in the little store was AMAZING!!! We loved him. Its the operation of how things run that is bad. It seems like communication and under staffing is the problem. I really hope they fix the items that need fixed on our trailer without issue. :)

    Not even sure where to start with this one. We bought a 2021 Keystone Avalanche in April. When you…read morebuy a used RV from them, they tell you they fill the propane tanks, replace the batteries, and do a full inspection of the RV before you pick it up. Well, the day we came in to sign the papers and pick it up, nothing had been done to the RV at all. There were several issues we went over with the salesman, including the fact that the RV black tank was full, which he assured me would get dumped. There was also a cubby door that was not closing correctly, and they assured me that would be fixed before we ever came to pick it up. The black tank would be empty and cleaned out because that is part of the inspection they do before you pick it up. They took the RV into the bay and said they would get all that done while we were signing and it would be ready to go when we were done. It wasn't. Their idea of fixing the cubby was putting a bunch of screws in the front of the door to try and get it to close, but it didn't work. It took three of us pounding on it to get it to close. We then went to do the walkthrough that they do before you leave their lot, and that's when we noticed that the floor had massive 14" tears in it that weren't there just an hour earlier when we got there. We found out that the lot tech had brought the slides in while the RV was sitting super unlevel, and it dug into the floor really badly. I noticed weeks later that it tore the bottom side of the opposite slide really badly too, and the underside was just hanging there. At that time, they told me there wasn't much they could do because it's a used unit and sold as-is. They damaged the floor while we were signing the papers? We ended up leaving with the RV and took it directly up to our property where it will be staying permanently. We dropped it off and headed home. A few weeks later, we went to our property to spend the weekend and try out our new fifth wheel. When we got there, we noticed, coming up our driveway, a horrible smell. We started looking around and realized the black & gray tanks had never been dumped! At that point, I started checking everything and found that both propane tanks were almost empty also. The dealership representative reached out to me and told me he would get me a new cubby door and, if I brought it back, they would replace it for me and fill the propane tanks. The trailer is up in the mountains and would be more hassle than it was worth to bring it down, so we agreed they would get it and I would replace it myself. He also told me they would look into having their repair guy come meet me at my property and have him try to color-match the damaged floor to at least make it look better. A couple weeks later, I picked up the door and went up to my property and put it on. I never heard back from him on the floor repair, and my phone calls to the dealership went unanswered. Fast-forward to last weekend, and our heater stopped working in the middle of the night. When I got up the next morning, I checked the batteries and they were dead. I was assured by both the representative and the salesman that these batteries had been replaced before we picked the trailer up, but they had not because both batteries were stamped 2022. I have been calling the dealership asking to see if the representative is available, and they keep telling me he is. I keep leaving messages, but I can't, for the life of me, get a call back. I have owned a bunch of RVs in my life, and this has been by far the absolute worst experience I have ever had with a dealership, ever.

    General RV Center - Small rv

    General RV Center

    (161 reviews)

    I want to say a special thank you to Josh -- the ASL wizard. I lost hearing in one ear recently,…read moreand Josh made the whole place feel like home instead of an audio-free bunker. If you're hard of hearing and someone signs, bring Josh into the loop -- he's your person. (He wasn't the one we bought from, but he still earns top marks.) We wanted out of our charmingly named death trap, "Titanic or Thor Hurricane." After visiting 12 dealers (yes, twelve -- feel free to gasp), we met Brett. Brett (coincidentally the same name as my husband), who goes by "Bam" for reasons nobody offered to explain. He was polite but clearly running on baby-duty exhaustion--lots of yawns--so I assumed a small child had declared war on his sleep. Still, he was attentive enough to lead us outside and show us three Class C diesels. Number 1 was my immediate favorite, as if a motorhome could wink. I told Bam plainly: give me what my husband and I want and you'll have a deal. I specified the trade-in value, zero fees (including the obligatory "prep fee"), and a discount off the price. Back inside he gave the classic salesperson line, "Let me see what I can do." Charmingly predictable. I replied, "Fine--then I'll take it to your sales manager myself," and walked over to Jonathan. Jonathan actually ran the numbers, agreed, and we shook hands. Deal made. We needed a day or two to sort funds, and during that interval something went wrong on their end. They fixed it--heroically and without drama--and more than made amends. All's well that ends with less thunder and more sensible wheels. We had a 1:30 PM appointment that Friday -- and yes, we were downgrading from a 30-foot storage palace to a 25-foot closet on wheels, so we needed time like a squirrel needs nuts. I asked to reschedule and they squeezed us in at 8:30 AM. Woo-hoo. We needed every minute. Brett was off at his son's soccer game on Friday, but Jonathan was there -- gave me a hug, said it was great doing business, and promised a photo with the new unit. He slipped away before I could catch him, so I cornered Jeff instead; he heroically posed with our rig and was lovely. This is our 5th rig. The team we bought from in NY were excellent, and these folks were too -- from Josh (ASL hero) to Deanna (walk-through pro). Tell them exactly what you want and make it clear you'll buy if they deliver. They're polite, easy to deal with, and if anything goes wrong, they'll fix it. We have now been in our Winnebego View for a month ( I think !! ) and although we had to do some minor things like clear the water line of corosion to get hot water and fix the DEF which we researched and new about it's been great. We will be going to back to see Bam ( Brett ) to get a Super C when we are ready.

    The service/warranty department is Absolutely the VERY worst I have ever delt with. Zero…read morecommunication, no call back after multiple messages, lie after Lie, just as well do it yourself. 3-week repair turned into 3 months on a brand-new 130k Grand Design. Needless to say, it was a great year camping in my new toyhauler.

    Quality Rv Center - rv_dealers - Updated October 2026

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