One star is generous. The name of this place should actually be 'Terrible Quality RV' and their opening sales pitch should be, "all our trailers come full of someone else's sewage." Stay far away. I don't know how this place stays in business. We recently bought a used fifth wheel from here and have had an appalling experience. The most disgusting of these problems was when we discovered that both black tanks and the grey tank were COMPLETELY full. (This would have been an easier fix, but we do not yet have a truck that can pull the fifth wheel and paid a company to deliver it). So we had to use a 28 gallon portable tank and make 7 trips to the nearest dump station to empty the trailer of someone else's waste. When I called to complain, Jaxon apologized for overlooking this in one breath and also said they never check or dump the grey or black tanks in the next. That is so disgusting and careless I have no words. So know every RV that is sold from this lot is potentially FULL of sewage. And if they say they "go through it to make sure everything works" they really mean they run the sink for 2 minutes to check the hot water tank and turn on the fridge. End of inspection.
I could go on and on about the terrible condition of our fifth wheel and how this lot does nothing to prepare the trailers for re-sale. They buy them used and turn around and sell them EXACTLY as they arrive on their lot for a profit. Our trailer arrived filthy dirty, garbage on the floors, sticky grime in the fridge, old food in the cupboards, one of the toilets is broken and leaking all over the floor, a vent fan in the ceiling needs to be replaced, the kitchen sink is clogged, the AC units aren't working properly, many of the lights inside and out aren't working, the kitchen table was so wobbly and unstable we had to completely replace it, the bottoms of 80% of our drawers are bent, the tension hinges of the front door don't work.... just to name a few of the things we have encountered since dropping $50k at this lot. If you're into fixer-uppers then save yourself some money and buy directly from auctions or private sellers and use the $5-$10k you save for repairs. We have spent thousands of dollars on this fifth wheel already and we have only had it a few weeks. I have started holding my breath, waiting to find the next thing we have to fix/replace. What these people are doing under the name 'Quality RV' is criminal.
Lastly, DO NOT fall for the $500 prep package. You'll get the worlds worst black tank hose with only one side of a connection so you can't even use it to dump the sewage your trailer will arrive full of. And the power adaptor they give you may not even be the right connection for your trailer. What a joke. Fill your own propane tanks, or better yet, buy your RV from somewhere that gives any shits about what they are selling you. read more