Was really excited for a free car wash and was considering getting a membership as it's at a very…read moreconvenient location. However when pulling up and waiting in the cash/credit lane one of the employees were in mid conversation with someone in the car at the start of the lane, the barrier raised but they did not move. The conversation kept going on for a rather long time and due to the body language it did not seem like a professional or business related conversation. The employee looked back and saw me and the extending line multiple times but did not stop his conversation. When finally they did move I found the employee, (Dylan or David, his name started with a D for sure) I found he was a manager. When I asked if there was any reason that took so long, thinking there was a complication or a business related question he sharply told me "We were having a conversation" in a rather rude voice. He was very sharp and clearly upset with me just being there so I didn't say anything out of being so put off and uncomfortable by this interaction. If this was a new employee or an exhausted teenager's first job I would have understood the attitude via lack of experience. But I would have never expected this behavior from a manager. Everything else was fine, my car still has debris on it, my windshield is still dirty, the vacuum couldn't get all of the dirt, and there was no clear area to report the rude behavior, and the expected time to use the vacuums was 10 minutes which felt incredibly too short. Im tired and frustrated and do not think I will be returning anytime soon.

I'm from our of town and didn't know what to expect here. The car was was quick, high quality and…read morereasonably priced. The best part was in the vacuum bay they had nice clean towels, Windex and cleaner spray along with air hoses. I got all the road grime off my car and ready to go again!

Terrible customer service and an overall awful experience with Wiggy Wash. We attempted to cancel…read moreour membership back in December, but their website was conveniently down for several days, making it impossible to cancel online. We went in person, and the teller assured us the membership was "canceled." Turns out, it wasn't. Fast‑forward three months, and we discover we've still been getting charged. Yes, we should've caught it sooner, but it should've been canceled correctly in the first place. We emailed asking for cancellation and a refund, only to be told we needed to call. When we called, the "lines were busy," and we had to wait for a callback. After finally speaking with someone, we were told they won't refund the charges because the card on file was no longer active, something completely unrelated to the fact that the cancellation was never processed

After having a not so good experience to them fixing the problem I would recommend this location to…read moreanyone. The manager addressed my needs and helped solve the problem

Car owners beware!!! I took my car here to wash on a weekend and while I was washing, I realized…read morethat there were over a dozen NAILS on the ground in the car washing station UNDER AND AROUND MY CAR! I finished washing as usual and prayed and hoped that none of the nails got into my tires... 3 weeks later, I had routine maintenance for 25k on my car and the dealership called me at work to tell me that THERE WAS A NAIL IN MY TIRE and that the location of it made it irreparable, and given that my tires were 2 years old at that point, I wasn't able to just replace one tire; I had to replace ALL 4 TIRES for a total of $1200. I guess I even had to count myself lucky that with my daily commute on the freeway to and from work, I didn't experience a blowout or car accident! I tried contacting the owner of this car wash to tell him about what happened. I didn't even request him to cover part of the cost of the damage, nor did I threaten him in any way. I simply wanted to make him aware of what happened. However, no response after over 2 months, and this is why I'm writing this review. I understand that someone other than the owner was the person who dumped all those nails on the ground, BUT I expected at least a text back from the owner saying sorry or that he went and fixed the issue at the car wash by inspecting the facility more often. Still nothing back from him, and I am now terrified to bring my car back to Timpview Car Wash. It's really too bad, because I really liked the concept of hand-washing my car; I don't like automated car washes due to the scratches they put on my last car.

Mikkel the owner is an overall great person. This car wash never misses. My truck one time was…read moremisaligned with the automatic wash and it didn't work properly. I thought i was out my money, Mikkel reached out and covered the next wash on his behalf. Great wash and customer service.

Great little car wash. 8th South car wash offers a drive through touchless wash. Perfect for my car…read morethat has tons of sensors. I don't want a bunch of brushes spinning and brushing on it. I have the monthly pass and go through a couple times a week. They also offer tons of rags so you can dry your car off. Besides the automatic car wash, it has standard car washes with the wands where you put in tokens and race to clean your car. They also have a dog wash. Go figure...

Wonderful service. All the sap was removed in one trip through this powerhouse wash !…read more The BEST

Their credit card machines keep overcharging people. Watch out! This has been an issue since 2024…read moreat least. Only use cash if you must use the service.

Used the pet wash to wash my dog. It was fantastic! Loved everything about this place. Works…read moreamazing!

I think the remodel is great and functions well at this location. I often come here after shopping…read moreat Costco and was my car because it's super convenient (almost like they chose this spot intentionally lol). The employees are always nice and friendly. I think they could smile a bit more though. Sometimes they look like they sooo don't want to be working lol. I am always well pleased with the wash and the drying. I would love to get a membership but I just don't wash my car enough to pay $22ish a month. I wonder if you guys have ever thought of like a limited monthly pass? Like twice a month only for $15? My only complaint is I haven't always got a dash wipe so I feel I kinda got less of what I paid for those times.

We were involved in a 4 car pile up inside the carwash on Saturday. The first car somehow stopped…read moreunexpectedly. The employee had piled us in so close together that they were not able to stop the belt until 4 cars had been involved in the pile up. We were the third of four cars and hit the car in front of us 3 times. We were covered in soap and could not see what was happening. When they finally stopped the belt the employee went to his manager. He asked us all to drive out of the car wash to assess the damage and gather information. To make matters worse, they told us we would have to go through the carwash again to wash off the soap or there would be damage to our vehicle. Going back through was the last thing I wanted to do. Today (four days later) we received a call from corporate stating it wasn't the car wash's fault and we would need to file a police report and go through our insurance. I am not sure how this can be our fault as we were inside the car wash in nuetral, covered in soap with zero visibility when the pile up occurred.

**Edit to original review (done on 9/26/23)** I had…read moreoriginally given a 1-star review based on my experience at this specific location, and this edit isn't in response to the comment left on my review. After I had spoken again with customer service over the phone, I was contacted a couple of hours after that conversation by Brian, the regional manager. I was honestly very pleased with the conversation we had; I felt my concerns were heard, questions were answered that needed to be, and issues were resolved. I'm very impressed by the lengths that were taken to speak with me and to come to a consensus that worked for both parties. I decided to change my rating based on this really admirable customer service; thanks, Quick Quack! *Original Review* If I could, I would give this location 0 stars. Very disappointed in this wash, and how they've decided to handle an incident that was not my fault. Ended up in a four-car pile-up because the wash malfunctioned and pushed my car backwards into the car behind me at the end of the tunnel. I was never contacted by the wash to try to resolve the issue, they instead handed out the number of my brother (who runs our shared account) and told other customers that we needed to deal with it. I had to call their online customer service to finally be told I needed to file an incident report. When I finally got hold of the managers at this location, they tried to tell me I was in reverse the whole time; but they were mistaking my automatic drive lights for reverse lights. There was also not a single time (on their cameras or the video call that I was on during the wash) that my car rolled back on its own besides when the malfunctioning wash pushed me backward at the end of the tunnel. They also tried to tell me that my car put itself into reverse since I told them I didn't have it in reverse... automatic transmission cars don't just put themselves into reverse. I went in to review the footage myself, and it was clear to me and my brother (who went with me) that I wasn't in reverse. Any movement that happened with my tires was caused by the rollers and the wash. I was told by the location manager that what I saw in the video was a 'matter of perspective'. I was continuously gaslit by both managers, both of them telling me my car was doing things that it is physically incapable of doing (shifting into reverse on its own, the reverse lights were on even though the car wasn't in reverse...). I was also treated very poorly by both managers; I was also told by one of the managers that I wasn't allowed to record anything for insurance purposes, even though there is a law here in Utah that allows me to do that...? The location manager (who we spoke with over the phone) was especially aggressive during the entire conversation we had with her. She continuously interrupted me and wouldn't allow me to speak, until I had to tell her I didn't appreciate how she was speaking with me. After I told her that, she told her manager on duty to tell my brother and me to leave, and we'd have to get the police involved if we wanted to have any other discussions. I'm very disappointed that this business is incapable of taking responsibility for an incident that was clearly their fault; I didn't break any of the rules the wash has in place (didn't put my foot on the brake, didn't touch the wheel, did NOT go into reverse), and yet I'm being blamed for a 4 car pileup that wasn't my fault in the slightest. I've always been impressed with the customer service at Quick Quack, but because of this awful experience, I will no longer be taking my business to any of their washes. I've never been spoken to the way that I was by both of the managers at this location; it was honestly rather disgusting behavior, and I hope that the company will hire better managers in the future, and will work to make sure their washes don't malfunction in this way again. (Also, I was told that there is a company policy where the employees have to place 3 rollers in between each car to avoid collisions like this... While I was waiting to speak to a manager I watched an employee only put 1 roller in between two cars. So...)

Was turned away for having dirty wheel wells. They said it clogs up their drains and we should…read moreeither clean it off ourselves before bringing it in or purchase a better wash package. Told them we have been to many Quick Quacks over the state with our car double as dirty as it was today and NONE of them turned us away. Real showing of if they wanted to, they would.

I've been coming to Wiggy Wash for a while, but unfortunately the location seems like it has really…read moregone downhill. It feels like management is no longer maintaining the property the way they used to. The vacuums are frequently broken or simply don't work at all, which is frustrating when you're paying for a full car wash experience (pass). On multiple visits I've had to try several stalls just to find one that actually works. Another concern is the smell coming from the water during the wash cycle. Recently it has had a moldy or musty odor, which makes me question how well the equipment and water systems are being maintained.

Got the cheapest wash because my car needed a quick rinse and it hadn't been done in a while. The…read morewash pretty much did nothing. There is still visible dirt on both sides of my car that I can wipe off with my finger. I will be avoiding wiggy wash from now on.

We are at the peak of covid 19 cases in the midst of a pandemic and the state sent out an emergency…read morealert about how dangerous things are. Not only are the customers walking in with no masks (I was going to stop in for washer fluid but saw 7 people walk in with no masks) the employees working had no masks on. This place is not safe to walk into right now. I won't be giving them my business.

It's the place I used to go because it's near to my home, but the employees NEVER wear masks, so…read morethey clearly don't care about health regulations. What other regulations they disregard?

I am new to Orem. I was always looking for a car wash location that has great service and an…read moreoutstanding wash that is close to home. I decided to give Wiggy Wash a go because it looked awesome while I drove passed the place. I was greeted by the Wiggy wash employees as they did make me feel welcomed. Also, they briefly explained all the different types of washes and V.I.P memberships that the company has to offer which I thought was really nice. I ended up purchasing the $35 monthly membership pass. The Wiggy Wash employee then put my V.I.P sticker on my front windshield. She explained to me that I can come back any time of the month for a free car wash since I have paid for the monthly membership pass. Also, I'm able to cancel at any time. Overall, the car wash was pretty awesome. Some other Yelpers have complained about the dryers not being strong enough but I believe Wiggy Wash has resolved this issue due to me not having the exact same problem that they had faced. I do love how the Wiggy Wash shines your tires for you if it's what you paid for. Also, the wash does clean underneath your vehicle if you have that apart of your membership too. My car is pearl white so at the end of the Wiggy Wash I was quite impressed on how clean the outside of my car looked. The dryers worked wonderful as well because my car did not have any remaining water marks on it which was fantastic. At the end of the wash you have the option to use the free (self-service) vacuums. I thought the option of the free vacuums was definitely a plus. Although, you have to bring your own cleaning supplies if you plan on wiping your exterior and/or interior down, so be sure to keep that in mind. That being said, I highly recommend you to try the Wiggy Wash out for yourself.. happy wiggy washing!!

Friendly staff and a great deal going on this month! The wash itself got my car sparkling clean,…read morewhich I really appreciated. The only downside was the vacuum and towels! both could be improved. There weren't any clean cloth towels available for over an hour, and no one came by to restock them, which was a little frustrating. Overall, a solid wash with great people, but definitely room for improvement in keeping up with the details