A big shout out and a big THANKS to Rachel, manager at Orem, UT Quick Quack! She saved the day last…read moreweek for this old lady by removing a mama mouse and three baby mice out of the trunk of my car, using an empty cardboard box and a jar lid. I was too grossed out to get in the car after opening my trunk and finding the tiny family of rodents. Thank you, Rachel! You're my heroine!

Cancelled my monthly plan in person but they refused....made me call Corporate. Then cancelled…read moreonline the same day my monthly plan renewed as my truck had to get engine replaced and I wouldn't be able to drive it. They would not do a pro-rata refund of my monthly plan. Other car wash companies offer that without asking. I'll never go back.

Great car wash, take my car here weekly and still cheaper than membership washes, the payment…read moresystem was having issues (happens) but the employee/owner there took care of me quickly. Great service and great wash at a fair price!

Car owners beware!!! I took my car here to wash on a weekend and while I was washing, I realized…read morethat there were over a dozen NAILS on the ground in the car washing station UNDER AND AROUND MY CAR! I finished washing as usual and prayed and hoped that none of the nails got into my tires... 3 weeks later, I had routine maintenance for 25k on my car and the dealership called me at work to tell me that THERE WAS A NAIL IN MY TIRE and that the location of it made it irreparable, and given that my tires were 2 years old at that point, I wasn't able to just replace one tire; I had to replace ALL 4 TIRES for a total of $1200. I guess I even had to count myself lucky that with my daily commute on the freeway to and from work, I didn't experience a blowout or car accident! I tried contacting the owner of this car wash to tell him about what happened. I didn't even request him to cover part of the cost of the damage, nor did I threaten him in any way. I simply wanted to make him aware of what happened. However, no response after over 2 months, and this is why I'm writing this review. I understand that someone other than the owner was the person who dumped all those nails on the ground, BUT I expected at least a text back from the owner saying sorry or that he went and fixed the issue at the car wash by inspecting the facility more often. Still nothing back from him, and I am now terrified to bring my car back to Timpview Car Wash. It's really too bad, because I really liked the concept of hand-washing my car; I don't like automated car washes due to the scratches they put on my last car.

Friendly staff and a great deal going on this month! The wash itself got my car sparkling clean,…read morewhich I really appreciated. The only downside was the vacuum and towels! both could be improved. There weren't any clean cloth towels available for over an hour, and no one came by to restock them, which was a little frustrating. Overall, a solid wash with great people, but definitely room for improvement in keeping up with the details

Roped me into a monthly pass (my fault) I cancelled it on the website and found out I've still been…read morebeing charged (again my fault for not noticing). Website won't even allow me to get to the area to cancel

I'm visiting in town and my car was covered in dried-on mud from driving through snow and slush on…read morethe way up. I drove through Supersonic because it was convenient and because it offered free access to vacuums after the wash. First off, I'm not used to the track/car in neutral approach to car washes and the young attendant was VERY patient with me when I had to back up a couple of times and try again. Hats off to him! The trip through the car was was fast and the car came out clean with the basic wash. No complaints there! BUT, the real plus was that the vacuums absolutely rocked. They were convenient (a hose for either side), clean, and POWERFUL. I don't believe I've ever used a better vacuum to clean my car--ever. I was able to get at edge-underneath-the-mat debris (the kind that gets ground in and never quite goes away) better than I've ever been able to do it. I was so happy, in fact, I took a photo. Really, really good experience. I wish I could find the same type of a place where I live.

Terrible company now. Take weeks to respond. They broke the mirror on my truck which is in perfect…read morecondition. Never in wreck, no aftermarket installs. The tl;dr of their answer is essentially - we get to break whatever we want on your vehicle and we won't fix it. "Because of the overall condition of the vehicle we are denying your claim." What condition you ask? Your vehicle is more than 10 years old so we get to break it with impunity. Been a customer for years? Don't care.

HORRIBLE!!!! Went in for 1 time usage and they automatically signed me up for monthly. I can not…read moreget them to stop monthly charge.

Damaged Vehicle Policy Over Integrity and People…read more I have been going to Super Sonic Carwash since high school. I got a new Nissan NV van with a roof rack. I took it to Supersonic on State Street in Orem today. As I pulled up to the person taking the payment I asked if I was too tall for "The Tunnel" (is what they call it) He reassured me that I was not, and that "vans of our size went through all of the time." I paid and then proceeded to the person helping cars line up their tires. Again I asked him if I was too tall. He stopped the machine, had me pull up to the height arch, had me open my car door, climbed up onto the car looked down the top of my rack and affirmed, "looks great! Your good to go!" Going through the tunnel, I heard a series of loud scrapes and thumps. Pulled out and inspected the roof of my van. The entire rack has large gouges and scrapes from the front of the rack to the back. I talked with and showed the damage to two mangers immediately. Caleb and Ben. Both of them told me repeatedly, "clearly our guys made a BIG mistake!" They made a report. (attached) We waited for 20-30 minutes. Then they both came back to my car and told me they couldn't do anything "because my rack is an after market rack". Then Ben (general manager of the tunnel) said to me something to the effect of "I really like this company, but some of the policies just don't make sense." I asked if I could talk to their boss, they said I could not, but they would talk to him and call me on Monday, but "that's just our policy." I pleaded with them to have integrity, put people over policy and DO THE RIGHT THING!! They admitted more times than 3 that this was their fault. And they are unwilling to anything about it. I am frustrated and sad when people refuse to operate with integrity, and are more committed to their policy than their people! I will update this review if they decide to make it right. But otherwise I will take my cars to Quick Quack, they are much closer to our house anyway.

I filled up with gas and washed my vehicle at their brushless carwash…read more The station only had one windshield squeegy for all of it's pumps. That was a bit annoying (there was another guy using it and he was washing his whole car in the gas pump bay. The carwash itself did an "OK" job. As good as you could expect for a brushless carwash that is $5 - but it took me two attempts to get the old/rusty kiosk to work after I purchased my carwash at the pump. My advice? Go inside and get your code. The guy working behind the counter was kind/courteous.

The guy working the counter was fantastic. I've been coming here for years and have had good…read moreexperiences. Today was exceptional. At 630 pm on Saturday May 13th. The cashier was kind and helpful. Even when it got busy he asked if I'd wait and then he helped me with putting the propane tanks into my car. Thanks

I went to go get a drink for the day. Just a 32 oz. The guy was super nice and friendly. He had…read moretattoos on his arms and wore a hat. I didn't catch his name. But legit super nice and friendly. He welcomed me as I walked in there and was nice!

Brand new, super clean and very spacious. Nice change from the clutter others offer! Great prices…read moreon fuel and treats

Absolute best gas station in orem! Love their service, people are always so friendly. Have all my…read morefavorite treats inside. Great deals.