my family and I have bought at least three mountain bikes over the years and had all are bikes work…read moreon there . I will be buying another mountain bike from Tom in the near future. Thank you Tom Andy Hebert

I've been dealing with Tom for years now. He remains folksy, knowledgeable and helpful. I like to…read morestop in just to tell him hi. Recently I referred two friends; one a young man, the other an older woman. Tom spent time, treated each as an individual, getting to know what they needed in a bike. Both came away satisfied with their new bikes and very happy with the way Tom does business. I knew they would.

Fantastic shop. well-curated and technical services are the best in the valley. I am truly picky…read moreabout who works on my bikes and Joe is one of the very best!

Best place to get a quality bike. Best service, not just bikes, Joe's has quality indoor trainers …read more Very Knowledgeable ,friendly . Just a great experience . Jane M

Matt, his son Matthew, & Eric are the best! Great service & selection - come see their beautiful…read morenew shop on the Mohawk Trail in Greenfield, MA! My new Aventon Pace 4 is the perfect e-bike. Thanks guys!

This was my first experience with The Spoke and it was excellent!! Both the owner Paul and the…read moremechanic Damien were super easy to work with and both were exceptionally knowledge-able about e-bikes (which is why I chose to go to see them in the first place). Their work was excellent and price very reasonable considering the amount of time spent on diagnosing and working on the bike. I do have to say that they need more room in their shop....it's a bit crowded and seemingly disorganized. However, if you get past that, you won't be sorry if you use them for mechanical issues ...or even to buy a new bike or piece of equipment. Just a note...THE TIME FOR THEIR HOURS ON THIS WEBSITE IS WRONG. THEY DON'T OPEN UNTIL 12 NOON!!! not at 10 as listed.

Diabolical Damion of the Spoke in Williamstown damaged my derailleurs so I cannot pedal and shift.read more

These folks rock! I've been in several times before, and they're always helpful. I talked to them…read morelast week about bringing my bike in to get the brakes adjusted, they suggested calling early this week and they could fit me in. Well, I had a brake emergency last night... called fist thing this morning, brought it in half hour later, had breakfast down the road and picked up a few things at the market in town. Went back less than 90 minutes later, new cable installed, everything else in the brake system was cleaned up and adjusted, brakes working better than when the bike was new a year ago. On the way out I got some maintenance advice, and some suggestions for new tires. All for about $35. Most important for me as a daily bike commuter (ie my primary transportation), I know I can call them up and if at all possible they'll fit me in same day. Priceless! Thanks folks!

Greenfield's go-to shop for all things bicycle. Straight talk, honest prices.read more

I've never had a bike shop spend so much time going through all of the options, explain everything…read moreso carefully, or tell me the pros and cons of doing various types of repairs versus buying new, whether it be a new bike or a new wheel. Tim and Barb have always been really kind.

I came with my boyfriend to buy a helmet and it was a super nice local store. Everyone was friendly…read morebut not too overwhelming and it was nice to support local Brattleboro.

I brought my new e-bike on for a once over, which Andrew, the shop manager, was kind enough to do…read moreright away at no cost. I asked about some of the e-bikes they had for sale. Later that day, I brought my wife in to test ride one. She enjoyed it so much, we bought it on the spot. I'd known about Vermont's financial incentive programs and asked about them. Apparently there was some confusion about how it worked, and I left thinking I had to apply for a rebate, but in fact it's a voucher program. That meant I had to apply for the voucher, then use it towards the purchase of an e-bike. I contacted the state's program and was told I had no recourse. I called the shop and spoke with Andrew, who was very apologetic, offered a solution that met with our satisfaction. What it came down to is that I can get an e-bike anywhere in Vermont. It's the customer service that will bring me back, time after time.

Giving this two stars (as opposed to one) only because the guy was relatively nice when he finally…read moregot to me. Walked in this morning with the intention of buying a bike and let the clerk know that that's why I was there. I told him that I wanted to look at some bikes with him as soon as he got a chance. He then proceeded to wait on other people who came in after me and I finally had to remind him that I have been waiting 20 minutes to look at a bike. After the weight and then basically told that they have very limited stock and if I wanted The kind of bike he would recommend for me that I would have to order it out of a catalog, site unseen, and I would own the bike even if it didn't suit me when it arrived. As someone who's not an experienced bike rider that just seems ridiculous. Anyway, I'm sure if you are a very experienced bike rider and know exactly what you want this place is fine. For beginners or people who haven't ridden for a long time...not so much.

There isn't much I can say about Vintage Steele that hasn't been said already. It's a great shop…read morethat's owned and operated by great guys. Every time I walk into this shop (which is fairly often) I'm always blown away by the custom work they have going on and how excited the guys are about what they're working on. What makes me different from most folks that go to this shop is I'm a Harley guy. I can say without question that Chris and Josh are comfortable and confident working on any make of motorcycle. I trusted them to work on my Sportster and I trust them now to work on my Road King. When you drop your bike off for work you'll always have a good idea on what it's going to cost. These guys are great at quoting an estimate and follow through with great communication should they discover something else that might need attention. They'll never do any work without finding out if you actually want it done. These are stand up honest guys doing something that they love to do. Just stop by the shop sometime and have a conversation with these guys. If their genuine enthusiasm, passion and positive attitudes don't win you over....you should probably find another shop.

class act. stopped by to check out a bike for sale and was greeted by josh. he spent a few minutes…read morewith me and my wife showing us the bikes he was working in as well as allowing us to look around the shop. i did not buy anything but will certainly have them keep my triumph running strong. check out the website as well. www.vintagesteele.com