A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.

Still one of best stores in downtown Greenfield. A go to…read moreplace for high quality outdoor clothing. You should stop in and see Brenda and Skip.

This place is great. I was immediately greeted by a nice woman who was knowledgeable and friendly…read more They clearly care about their products here, and I can tell they enjoy helping their customers.

This is a really fun store! They have something for everyone! Footwear, swimwear, yoga clothes ,…read morecamping gear, and even stuff for your pets! I like that they have a lot of name brand clothing at a much lower price. It's also fun because it's always changing so you want to keep checking in. The staff seems to really enjoy working here and they are friendly and helpful. You cannot try clothes on at this time because of covid but you can return what doesn't fit. I found a pair of crocs here for my daughter at about half the normal price. My mom got a great pair of hiking shoes. I found a pair of sandals and some lotion. We will definitely be going back!

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

Really pleased I remembers this shop, so I could order a baseball cap unavailable elsewhere. (It…read morewill replace a favored cap.) And it's on the way!

Rented skis for a one day adventure. Staff was super helpful and hooked me up with a new set of…read moreAtomic Maverick. They were perfectly tunes and performed great of the packed surface at Mt Snow. The rate was super affordable. Also, they have almost everything you need for skiing. Thanks for helping me out.

We have been buying ski equipment there for years, and they have a good selection and good customer…read moreservice. John really knows his stuff and is very helpful. Every year we get our sons skis and boots to get him ready for Devo and their kids equipment really is great, and they have great deals. Highly recommend.

Very helpful customer service, wonderful pokemon selection. Great sports memorabilia and a wide…read morestock to choose from

It's a nice store. The employees are polite. Stuff is overpriced. The sports cards specifically.read more

A few days ago we stopped in at Dick's to quickly buy a few items and I have to say that we had a…read moregreat experience. We stopped in during a weekday afternoon to buy a few Disc Golf discs, and it was nice to see that they had a large selection to choose from. As we were passing through the store we also looked at their clothing sections and found some great deals on sports apparel. To top off our experience we cashed out with a really polite employee who held a conversation with us and asked us about the local Disc Golf course. This is not the first time we have had this experience here, and it is nice to see that this store prides themselves on customer service!

WATCH THE PRICE THEY CHARGE YOU AT THE REGISTER. I had to walk back to do multiple price checks…read moremyself after the listed price on the shelf was lower than what they tried to charge me in after scanning the barcode (in fact, most products DID NOT have a listed price where I was looking). Last price check I did one of the employees was taking the sign away. Idk if it was to tell the person at the register or not but when I said something about it they said it was "store policy" to charge the listed price and not the inflated price in the computer.... Yeah pumpkin its also consumer law in MA. Staff was pretty sycophantic or checked out any time you tried to talk to them. Thanks I guess though, wound up saving hundreds just by getting so frustrated at the ordeal. Turns out, Holyoke Sporting Goods had the main sporting stuff I needed at a fraction at the price.

This was the absolute worst experience. I was trying to buy boots and also get some rentals and the…read moreowner decided to get involved and take over for his staff member. First, he spoke disrespectfully to his worker and then "mansplained" us about how we were wrong to say the boots didn't fit well and we wanted to try a larger size. It was crazy, it didn't matter how we thought the ski boots fit - if it didn't match what he thought, then we were wrong. When I told my daughter we could just rent that day and buy boots when we returned home, he essentially kicked us out of his store. I've never been treated so rudely. I should have read the reviews first because it's clear he has treated others the same way. He needs to sell this store and retire because clearly customer service is not his thing! Please take my advice and DON'T give this guy your business, go to Totem Pole down the street where they are actually nice to their customers.... wow!

Knowledge staff made upgrading from her high school board for our upcoming season so easy! Grateful…read moreto Dakota and the rest of staff for making our "quick stop in" a huge success. Much better selection than the few other stores we stopped in along the road. Left the shop with perfectly tuned and set up board for our trip in a few days.