Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

They had one of my size in the shoe I was looking for at only 20% more than the Zappo's price, but…read moreI needed new shoes stat because a cat had peed in my old ones. Related: the peppy clerk successfully upsold me on a whole bunch of new socks. Shoes are one thing I continue to buy at bricks and mortar stores because, well, when you need new shoes you really have to try them on. Famous pretty much leaves you alone unless you really need help but doesn't look like an emergency supply warehouse after a hurricane has passed through, so it continues to get my business.

I have been here twice and someone who was possibly the manager was extremely rude to her employees…read moreor coworkers. I did not like the vibes, so I simply left. Other workers there were fabulous, but I did not appreciate the way she interacted with others on both occasions. Will not be going back to this location. (I do not know their name and am not positive they were the manager, but definitely an employee)

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Took my bike there to get fixed and they replaced the rear derailleur but the same problem…read morehappened, caught in spokes and mangled it. Someone there really doesn't know what he is doing. You're rolling the dice here. When I brought it to the shop in Belchertown, he found that the front spokes were way too tight and the wheel was way out of true, the rear skewer was about 30 years older than the bike, so not the same skewer that was on it when I brought it to Valley, got the gear shifting problem solved with a new Acera derailleur and all the adjustments for less than $70.

Pam the store manager is rude . Wouldn't recommend shopping at a store with such a rude dismissive…read moremanager.

We found what we wanted but we determined that all of the girls who work here are totally…read moreincompetent and quite undernourished .

They've got some great designer clothing here at very low prices. You just have to stop by every…read morenow and then and look thru everything.

Condensed Version - Typical Marshalls in a very busy open mall type place…read more Expanded - Typical Marshalls in Hadley MA. Near a Walmart and a HUGE variety of other stores. If you cant find it at this Marshalls you can find it in the area. I found the selection to be only OK here, not the best Marshalls Ive ever been to. But fine in a pinch. It was pretty neat and organized, but again, not the best Ive ever seen. Busy parking lot, but big, so you will find a spot. But you have to pay attention to other drivers, its a busy lot and of course some are txting.