Rented some 4 bikes from here this past weekend. An overall great experience!…read more If you're looking to bike the Ashuwillticook trail, their store is right across the street from them. Their website is a bit confusing, but I sent them an email and they responded within a few hours. Website said that we needed to bring our own pedals if we didn't want to use the clip in pedals, but that wasn't the case which was good. On the day that we were trying to rent the bikes, the website was randomly down. I called them and they were super helpful. Took down my name and set aside 4 hybrids for us. We were running late and I called to tell them that and the man who picked up the phone was a bit short with me on the phone. We finally got there an hour late. They happened to have put the bikes away since they assumed we weren't coming. But the guy there was super helpful and quickly got the bikes out and got us going within 10min. He was especially quick because he knew we were trying to catch sunset and were only going to be out for an hour and a half before it got too dark to ride. He even cut the price down from 30 to 25$ since we were going to be out for such a little time. We set off and within 5 min I had a flat. I called him and asked if I could get another bike if I rode back. He said to just wait there and he would come meet me. He rode a replacement bike out himself and met me within 5min. It was so helpful! We were able to return the bikes after the shop closed which was great too. Bikes were great to ride and helmets were good too. Sure the website could use some work (or be functional), and maybe some of the people there don't have the greatest customer service, but the person we worked with was absolutely fantastic and it was honestly the best experience I've had at a rental place in forever.

left a 1 are review on Google and was told that they won't fix my bike now. a month later and still…read morenothing has been done to my bike. Very condescending and unwillingl to see my side/ be helpful

The store is very clean, and the staff are both helpful and friendly. The interior has a cozy,…read morewelcoming atmosphere, and the layout is well-organized by brand. I appreciated the variety of brands they offered, even though the prices were on the higher side, but that's to be expected with these brands. I ended up purchasing a cute vest for the upcoming California winter. Overall, it was a great shopping experience.

What a wonderful place to stop at if you are looking to pick up any gear or clothing to keep…read moreyourself warm or prepared for outdoor activities both cold and warm. Everything seemed to be well organized. The options are a bit pricey but they are stylish and appropriate for outdoor use.

I stopped by one of my favorite stores in the Berkshires yesterday, and it felt quite nostalgic to…read morebe back. For quite some time, I used to come here with a friend or by myself, pick up a complementary map of Kennedy Park, and go for a little hike. The entrance to the park is right at the store's parking lot, which makes it especially convenient. The map shows the different trails throughout the park, and I would choose one and enjoy a leisurely hike. A nice lady warmly greeted me when I walked in. I browsed around the store for a while but didn't end up purchasing anything this time. I did notice their wonderful selection of hiking shoes displayed along the back wall, which caught my attention. Over the years, I've purchased quite a few items from this store, so it was nice to return and browse once again. It was wonderful to revisit a place that brought back such pleasant memories of those hikes, as well as some enjoyable shopping experiences over the years.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

Laziest employees ever. Walked the entire store trying to find someone. Three were up at the…read morefront. Two met my eyes and walked away from the nothing they were doing, pretending to do something else. Lack of courtesy and enthusiasm. Hope I didn't interrupt their nothing too badly.

I place an online order from Dick's sporting goods, theirs websites was showing 3 units available,…read more I drove two hours just to pick up that tent from this location in Pittsfield MA, when I get there they just cancel my order. They told me that the system was not accurate Now I have wait 4 to 5 business to get my money back..

They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

Would give this place 10 stars if I could! So helpful and kind!! We were traveling from NY back to…read morePA with an uncooperative bike rack. Nick came out in 90+ degree heat for quite a while on a busy weekend to help us get things right so we could get back on the highway. I was floored. Amazing customer service! Can't thank him enough. Though we are not in the area, I plan to use the online store to express my gratitude.

I'm new to paddling and needed good advice. I did not buy the canoe I ended up with here; found…read morejust what I needed used. But the guys here helped me out sizing the right paddle and finding a rack that worked for my car. Quinn went the extra mile and helped me install it on the car. When I need advice or gear, I will be back.

(Review for boyfriend): Let me tell you. On the way from Virginia to Maine for a ski trip, my…read moreboyfriend realized he had forgotten his ski boots. Fortunately, while stopping in Albany, they found this family ran ski shop that helped him out. Not only did they decide to help, they went far beyond the level of customer service he had ever experienced. They didn't just help him find boots that fit, they also made sure the boots would work with his skis. When it turned out they didn't, they pushed all their appointments aside to make sure everything worked so he would not have to wait any longer and could continue his road trip, and so he would not have to deal with it at the resort and pay extra fees. High Adventure Ski Shop, we thank you for saving my boyfriend's ski trip. I know he was slightly panicking, and Ryan, thank you for doing everything you did to make it work.

Awesome customer service. Have used for kid and adult rentals and this year purchased my own…read moreskis/boots from them. Sales person very patient as I tried on many boots. They fit great and the price beat many online venues. Highly recommended!

It's a small mom and pop sandwich bar in the back of the store. Coffee, beverages, baked goods…read moreoffered. We split a Turkey sandwich. Oh and a peanut butter cookie. Both ok, cookie was yummy. Convenient. Lady at the counter nice! A few tables to sit and eat. Convenient.

Stopped in for lunch and some Castle Rock souvenirs. Everyone couldn't have been nicer! The woman…read moreat the front desk was super helpful and knew exactly where I should go to sightsee. Lunch was delicious!

Love love GGG! It is well taken care of with friendly staffing. They carry items from sports…read moreequipment, to gymnastics Leo's, women's, men and children's clothing. Well organized and group by category. The list below is dependent upon season, but this is what I've seen there. Items carried: Sports goods All age/gender clothing Backpacks Socks Sneakers/shoes/cleats Outdoor equipment Jackets and outerwear Snow pants Swimgear Tennis/golf clothing Coolers similar to yeti Pros: Great deals Sale events on top of already discounted prices Can find discontinued items from dicks Exterior door and really close parking Cons: Resellers come from other states and buy out a lot of the inventory at this location. They come with their cell phone and buy out entire styles of clothing. It's really discouraging, because it left the store almost bare in July when I witnessed this predatory behavior that only continues to perpetuate inflation. One thing that is confusing is the curbside parking spaces as there is no way to purchase online from what I can gather. Definitely a must stop for back to school.

We were surprised to see Dick's Sporting Goods had opened a separate Warehouse store in Crossgates…read moreMall. It is located on the second floor where Lord and Taylor was once located, and above the soon to open Primark store on the first floor. Dick's Warehouse offers reductions up to 70% and has new weekly markdowns. It is a huge space with lots and lots of merchandise. Most, but not all of it, appeared to be wearing apparel. My wife got a good deal on a pair of sandals.