Place is great, it's got a good variety of sports equipment, just don't like the return policy. I…read morewore shoes once and want able to return them. The gentleman said the shoes had "clearly defect" which means they can't be resold in store. Their policy states 90 days for new items. And with the receipt they can deny returns. Policy clearly states it which I understand but personally am disappointed. Not a bad store though!! Will be shopping their again

Service was friendly efficient and helpful! There was not a huge hockey selection we ended up…read morehaving to go elsewhere to get what we needed however we did find great tape for the sticks and other accessories and this store is a favorite for their clothing selection on the bottom floor. The equipment portion is spread out throughout so many sports in not the largest space upstairs so def check out online the inventory before heading out.

I needed to get some gifts from guests from the West Coast and imagined that attire from LL Bean…read morewould be something quintessentially Northeastern. As I don't shop here myself (and having been deterred by the company's politics) I had no expectations when I entered the store. First, the store is large, handsomely laid out, and conveys the (correct) impression of high quality. I was approached by two salespeople who were very nice and very helpful. It pretty much screams high quality by your shopping experience. The items I selected were full price, and not inexpensive, but were clearly well made. At check out they were carefully wrapped and placed in a shopping bag (kudos for not appearing to charge for the bag and for not using plastic.) I would go back here in a moment. Factoring the dirth of high quality options in the Albany area it's nice to have this here.

A great spot in the Capital region to get outdoor gear and clothing. Staff and friendly and helpful…read moreand knowledgeable.

When news broke out this Kingston, NY L.L. Bean would open, I was excited. But a fire struck and…read moredelayed the grand opening. Fast forward and here's L.L. My closet isn't filled to the brim with L.L.Bean- but I do like their casual look of their clothes. The few pieces I've purchased throughout the years are neutral enough I can easily add on to my own personal style. Plus L.L. doesn't mess around with their fabric. The clothes are crisp- especially the women's button downs and women's blazers that have clean lines and are perfectly tailored - but carefree where I can funktify the look. This L.L. is super spacious with women's, men's, doggy attire, a small bedding section and of course, items for the avid fisher person. Help is everywhere here and you will not go unnoticed. The smiles and the willingness to help if you have a question or look for an item, is genuine. L.L.'s sheets and clothing I own are worth every dollar.

They have a great selection here! I've only been once, but was provided with stellar service from a…read morevery kind and helpful salesperson named Jean. I'll definitely be back to shop more soon.

Very helpful customer service, wonderful pokemon selection. Great sports memorabilia and a wide…read morestock to choose from

It's a nice store. The employees are polite. Stuff is overpriced. The sports cards specifically.read more

Love the helpful staff , great location amazing selection of boots and gear, will be back!read more

Useful store; your one-stop shopping source for "Terrorist Hunting Permits", in case you're fresh…read moreout. As an habitue of Army-Navy stores dating back to when they actually sold Army-Navy surplus, I will say that the typical confederate-flag quotient present at such stores is dialed way down here, relatively. There's pretty much no surplus at all, and only a smattering of camouflage gear for the weekend warrior wannabes. There's also almost no hunting gear, which is often a staple of such places, and while there are some unit patches and a few bits of military memorabilia, it is not a prominent part of the business. What they do sell here, and lots of, is durable outer gear and work wear for people who need heavy duty clothing for their work. They have a great selection of boots, coats, winter gear, reflective garb, uniform pieces for some trades, and a variety of similar items, including a lot of Carhartt gear. They were a little lighter on out and out safety gear, but I suppose a lot of that is supplied on the job, and Lowe's across the street has the basics there for non-heavy-duty-work safety gear. The prices are pretty much list, and to my chagrin they tell me they're not restocking winter stuff (as of January 2!) anymore, but that will teach me to gear up for winter in advance next time. They still did have plenty of stuff, just not exactly what I was looking for in my size. I have to give them a bit of a downtick on that front, what with the lack of discount the availability is what drives me personally. That said, they seem to be all by themselves in this niche in this neck of the woods, so I'll be back. I'll just have to shop for the duck decoys and used 50 caliber shell casings elsewhere. TIP TIP TIP: it's hard to get to. The parking lot entrance is between the store and the gas station, and it's really only easy to get into going south on State/Central, just below where Balltown comes in. You are better off coming in on the side street and turning into the back of the parking lot. When you exit, if you go immediately left, you can line up for the Dunkin's drive-through right away, which seems like a truly valuable pairing of retail establishments.

Brought in an older 90's frame in for some re-threading on the bottom bracket, Jay got it done in…read more30 minutes no problem. Everyone inside was friendly and welcoming! Will definitely be bringing any bicycling issues and questions to Steiner's.

Steiners is staffed with a fantastic crew of knowledgeable and experienced team members. We brought…read moreour bikes in on Friday and they took care of us right away. There was a small mix-up with the tires, but the shop went above and beyond to make it right. That says a lot about their commitment to customer service. Don't walk, bike to Steiners to keep your wheels rolling smoothly!

They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

Really pleased I remembers this shop, so I could order a baseball cap unavailable elsewhere. (It…read morewill replace a favored cap.) And it's on the way!

Not to be confused with The Walken Company, which is owned by Christopher Walken (obvi)…read more This is an expensive shoe store which I think is aimed at older folks and richer folks, and if that's your thing then you might like it, but personally they didn't have anything great for me, even if I had excess money nothing I would have wanted - but at the same time it's a high-class store with quality merchandise and I appreciate that.

So many excellent styles of comfortable shoes. I wish I had known about this place earlier. It's…read moreacross from Build A Bear in Crossgates, on the second floor.