We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

The service, fit and comfort were all excellent! The shoes are more expensive than at the big box…read morestores but "you get what you pay for." The quality is superior at SAS.

This is the 1st time I've ever done a review but, I feel this business is "5 Star Worthy"! I…read moreCaregive for my 93yo Mother and we just moved to Canaan, NY, from San Diego, CA. She only buys SAS Shoes so, I drove her to this nearest store(45mins away) to get a "Summer color" of her fav SAS Shoe, in July. While in the store, I entered my Mom's name in a contest to win a free pair of shoes and she WON! She was SO EXCITED! We called the whole family to share in the excitement! Today, we went and she got to pick out her new pair of WINTER SAS Shoes! She is SO PLEASED! What a TREAT for her! And, the same saleswoman helped us, both times(long blonde hair), SORRY I didn't get her name! What a SWEETHEART! THANK YOU! THANK YOU! And, more good business to you, you deserve it!

Came here to grab a new pair of sneakers. I checked out their clearance first but couldn't find any…read morestyles I liked so ended up buying full price ASICS. Service here was great with one sales person offering me a shopping bag while I was browsing and other double checking the price for me before checkout. It still pains me that there's tax on shoes in NYS (they are tax free in MA and RI) but I really wanted fresh shoes. Nice experience at this store.

Get better store management lol the lady put words in my mouth and mistreated me and heard her give…read morean attitude to some sweet girl, poor coworkers...

I have to give a big shout out to Flori at the Glenmont Famous Footwear. She went above and beyond…read moreto help me find exactly what I was looking for and even got me a coupon "just to be nice". I think we can all agree that with the current state of affairs in the world someone going out of their way "just to make your day better" is a rarity and Famous Footwear is lucky to have Flori! Thank you again for your help and the laughs we shared about my lost shoe.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

For such a large shoe store on the outside, they don't have as many shoes as you would expect on…read morethe inside. There are other things in the middle of the store like clothing and work gear. I found many different styles of dress shoes at really great prices, but for the exact type I wanted they only had two choices. Thankfully, the one I picked was in stock in my size (they only had two pairs total in that style... so I really got lucky). When I asked about selection I was told that they never know what it coming in on the truck but they can look at other stores and have them shipped to me for an additional fee. This place reminds me of a shoe closeout store, but I dunno. These shoes don't feel like they will last forever and they certainly aren't Italian leather, but for $40 they are a good stop-gap until I find the perfect pair of shoes (and those likely won't be from this store). It is convenient to get in and out, and their prices seem fair. If you go in with low expectations or an near-empty wallet you may be pleasantly surprised.

Always drove by this store but never went in. Guess it was the name, maybe, I don't know. Well, I…read morefound a 20% off coupon in the paper, and after looking online, it seemed like a place to check out. Plus, I was in real need of some new shoes. I was pleasantly surprised. Really nice selection of all the brands I like; Deer Stags casual dress shoes, Nike running, Skechers, and nice selection of winter boots. Price was not bad, and finding size 13, which is usually difficult, was not difficult here. It was slow for a rainy Saturday evening, but perfect for me. Enjoyed having whole store practically to myself, and just casually trying on different shoes with no fuss. Got two pairs of dress shoes, and new running shoes for $99 after coupon, which saved me $25. I can't complain about that, and will be back to get some winter boots later, after I find another coupon in my Sunday paper. :-)

Normally my wife shops at the Lake George Outlet branch of their stores (they also have stores in…read moreVermont and Massachusetts) because the selection there is a little larger than our local Troy store, and there are so many other outlets to browse in. But the Troy store being closer to home can be utilized for picking up special order items or making exchanges. This saves a second drive to the north country. I recently changed my mind on some slippers that I had purchased at the Lake George location and brought them the next day to the Troy location to see what was available for an exchange. Staff were very helpful in identifying what I was looking for and I was able to immediately replace one pair of slippers while a second pair were located in their Manchester, VT store. Troy staff called Manchester and had them ship my order to the Troy store. The following day I received a phone message that the slippers had arrived from Manchester and were available for pickup. You can't beat service like that.

My podiatrist recommended I come here to get shoes that have the right support along side my…read moreinserts. First thing I noticed when I walked in, the floors are covered with boxes, out in the aisles and stacked up everywhere. There were no other customers but the employees just seemed to be standing around, so they must have had no problem with it being like that? They ask you again and again, and again if you need any help, after I said no three times. I was simply just trying to look at the shoes and compare prices but they are extremely pushy like they just want you out of the store. Not to mention when you do get a moment to think they are slowly circling around you and staring at you, I'm guessing this is to make sure you aren't going to attempt to steal from them? For a place where everything is priced around 100-200 dollars I would expect better. Also didn't carry anything in my size, I was told we could order my shoe from another location and I would have to come back and pick it up.. but they sounded more annoyed and at this point I decided not to burden them any further with my presence.

I hate shoes. I hate shoe stores. I hate shopping for shoes. I hate having shoes on my feet…read more But dammit, summer is here, and I needed a pair of sandals. The only trouble is that I've never worn sandals before. For over ten years it's been flip flops until it snows. And then flip flops after the first thaw. And I wanted to find some sandals that were just like flip flops. They needed to be waterproof and let my toes fly free. But they also needed to offer better support, because I'm getting old and my beloved flip flops were no longer cutting it. Oh, and did I mention that I'm almost impossible to fit? My feet are huge weighing in at size thirteen, and thank to my maternal-grandfather I've inherited his genetic mutation of a hammer toe on my left foot. The morning I walked into Track N Trail I was desperate. I had already been to a few other stores in the mall, and they were my last hope. There was one lone clerk manning the store, and he worked tirelessly to get me into a pair of something called Chaco's. And by tirelessly, I mean that we must have tried on over a dozen different brands and styles of sandals until we found one that worked. Now, I know some people are happy to buy their shoes on Zappos.com. That's what people were advising me. But I needed a bit more hand holding than that. And I can assure you had I not had the guidance and support of an actual human being that morning, I never would have found my way to this particular pair of foot ware. Which I have to say, I'm starting to really love. Yes, they are crazy expensive for what amounts to a piece of rubber strapped to my foot with some nylon. But they are designed or approved by foot doctors, and they are everything I want in a flip flop, but in the form of a sandal. Thank you Track N Trail. I hope this pair of sandals lasts me for a million years so I never have to go shoe shopping again. But if I do, I'm coming here first.

My shoe shopping experience, and now my wifes normally goes as follows: I try out all the discount…read moreshoe stores first, and find that it's all crap. Then I try the department stores, and find the same sort of thing. I check on-line, get the shoe in the mail, try it on, hate it, then ship it back. Then I go to Track and Trail, find a shoe that I fall in love with, find that it costs only mildly more than the crap I was looking at, and buy it. They also sell other accessories, such as socks and shoe care products, all top of the line stuff. And not to forget, the service is always great. I've never had a bad experience shopping here, and at this point, most of my shoes, as well as my wife's Caterpillar (as in the bulldozers, and just as well made) boots have come from here.

Love love GGG! It is well taken care of with friendly staffing. They carry items from sports…read moreequipment, to gymnastics Leo's, women's, men and children's clothing. Well organized and group by category. The list below is dependent upon season, but this is what I've seen there. Items carried: Sports goods All age/gender clothing Backpacks Socks Sneakers/shoes/cleats Outdoor equipment Jackets and outerwear Snow pants Swimgear Tennis/golf clothing Coolers similar to yeti Pros: Great deals Sale events on top of already discounted prices Can find discontinued items from dicks Exterior door and really close parking Cons: Resellers come from other states and buy out a lot of the inventory at this location. They come with their cell phone and buy out entire styles of clothing. It's really discouraging, because it left the store almost bare in July when I witnessed this predatory behavior that only continues to perpetuate inflation. One thing that is confusing is the curbside parking spaces as there is no way to purchase online from what I can gather. Definitely a must stop for back to school.

Absolutely horrible service had an$8 hat I wanted to purchase. While they had multiple other ones…read moreon the rack priced and would not sell it to me.